First time at this local shop on Rogers Road. Quick, efficient and friendly service…read more When you pull up you're greeted and offered a bottle of water right away. The team guides you into the bay (you stay in the car). Even though it's half for show, the team members shout out each step of the process to the other team members and they cross check one another to be sure everything is complete. This is appreciated since it ensures that you don't drive off with a loose filter or not enough oil. Added bonus, tire pressures are checked and adjusted, fluids topped off and windshield squeegee'd. Price is about what you'd expect. No bargain, but as always "you get what you pay for". I recommend this shop.

Waited 30 mins for the car in front of me and the oil change itself took an additional 20 minutes…read more Would not recommend.

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

I love how they treat customers the way they would want to be treated if they were on the other…read moreside of the counter. The first time I went for maintenance service I loved how transparent they are, took the time to explain things, sent photos so I could see what they were doing. I recently had bad news about my car and they went above and beyond to get me information on how to address it with a warranty I didn't know was still valid. TBH, I might never have found out except that the guy decided to look it up and figure it out--All for something someone else will be making money off of.

Solid place to get an oil change, but I'd avoid if needing a state inspection. Unless there's…read moreabsolutely nobody else in line, it's gonna take a while since they only have one inspector. You'll spend ten times the amount of time on an inspection that you will on a full oil change and rotation service. The people that work here are always really friendly, I personally have never had any problems with anything besides inspection waits. Lots of coupons. They don't try to upsell you on BS stuff either, which is nice,

The 2 stars is because everyone here is very friendly. However they will be friendly while they…read moreabsolutely gaslight you. I went in yesterday for a very specific coolant (Zerex Original Green 50/50) and the technician assured me he could get that specific one for me. He comes back with a yellow coolant, and I leave because I don't realize that coolant comes in different colors, and I also trusted that he knew what he was talking about. Thankfully, before I used it in a very expensive machine that the manufacturer requires that very specific coolant for, I realized that the coolant did not match the one that I needed. So I go back and talk to the same the same technician, and he looks at me, looks again at the picture of the EXACT coolant I am SPECIFICALLY telling him I need, and tells me that the coolant he gave me is that exact one, and it's yellow because it's prediluted?? Thats crazy, because I ordered it online afterwards, and as seen in the picture included in this review, despite the coolant being prediluted (as it should be and is labeled as), it still manages to be a very vibrant green. The audacity of this guy to look at yellow and try to convince me it's green. And he could have caused potentially thousands of dollars of damage to critical machinery if I had listened to him.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I have purchased 2 sets of tires from Atlantic and have been very pleased. The free rotation and…read morebalance on purchased tires is very helpful to keep the tires in great shape. They do a great job.

MY FIRST VISIT... They were horrible!!! Extremely Poor Customer Care/Service..... I drove into the…read moresite with a leaking tire at approximately at 10:30 am.. Only to be snarkily told to come back after 1:00!!! When I returned at approximately 1:15, I again snarky told to find a place... and again reminded that they only patch and not plug.... I DON'T CARE, JUST TREAT ME WITH RESPECT, AND BE QUICK ABOUT IT! ..... I left without service.

I had a arson experience at Meineke. I was haven't trouble with my AC and they pinpointed the…read moreproblem and my AC was running great within a couple of hours. Customer Service is always a great asset and they definitely received accolades for that also.

Danny was awesome, changed my oil, rotated my tires and topped off all the fluids. Very…read moreprofessional and fast. Thank you !

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

Great friendly people working there and great prices. Jay did my inspection for 30 dollars, and…read morethey were quick and the employees were all very kind and helpful.

fter the car inspection was complete, the Valvoline floor manager came up to me and told me that my…read morevehicle had passed inspection, but in order to "Pass" I needed to get new wiper blades from them because the current ones installed were not working properly and leaving streaks on the windshield. I also requested that he demonstrate the streaks he's talking about or show damage to the wiper blades. He said he doesn't make the rules, and my only options were either to get new wiper blades at $30/piece to pass inspection or to leave without passing inspection, but I would have to pay a $20 failed inspection fee. I felt that this manager at this location used my need for inspection and used the only excuse he could find - in this case, windshield wipers - as an upselling tactic or scam to upcharge services.