Called Superb late yesterday evening and he was here bright and early as promised. Jeff is very…read morereasonable and professional. Don't think twice about calling them! 5 stars

Thanks to Jeff for returning my initial call so quickly and sending out Wally within 4 hours!!…read more Wally was fantastic! He explained everything, cleaned out my furnace and replaced my igniter! A couple hours later.. my heat would not stay on and he returned without a question and adjusted the flame to not trip the sensor! Then he texted later the same night to check and make sure everything was okay. He explained everything and showed me exactly what he did! He was very fair... never trying to up-sell me on additional services I did not need. I will be calling in the spring for Wally to clean my air conditioner!!! I highly recommend Jeff and his team

I would give zero stars but that is not an option. Dykstra sold to precision and they are not an…read morehonest company. My a/c went out and their service tech came to my house. After looking at the unit, Caleb, the service tech, told me I need to replace the whole system abd it would be 28k for a new furnace and a/c. Luckily I called for a second estimate. M & B inspected the unit and replaced the controller. The parts and labor were $350.00. If precision gives you an estimate, get a second opinion. They did however refund the price of the service call.

Last week my furnace died. It had 18 solid years, I knew this day would come eventually. Luckily…read morelast week was in 40s. I've never gone through this before. I Google heating and cooling places by me and Dykstra came right up with 4.5 stars. I made the call. Within 2 hours Zack shows up. Very kind and professional!! 6 stars for Zack - he diagnosed the issue right away and explained everything. I'm only giving 4 stars overall because I couldn't get the unit installed same day or even next day. Wednesday Ray and Victor installed the new unit. Nice guys. Thursday I get home and its freezing in my house. I notice that the thermostat reads 64 but set to 70. I call Zack, my saving grace!! He calls the office and they send Casey (sp?). Casey showed up that afternoon and found that a wire had shorted. Quick fix and he was on his way. I do recommend Dykstra. There is some confusion with the answering service and a merge going on, but I was able to talk to someone that knew what was going on.

This company used to be good. The owner helped out and saved me money on a broken refrigerator ice…read moremaker latch that was broken however since then whoever takes their calls on their answering service does not return calls. I put in a call to have this company come out and service my whirlpool gallery series due to a faulty ice maker and they never responded to my call. I will probably move on to another place

They are solely HVAC. They don't do appliance repairs anymore. I would trust them. When they did…read moreappliances I had them repair my washing machine. Good service. Honest family owned business.

During a holiday visit and right in the middle of the week between Christmas and NYE a large…read morerooftop furnace on one of my parents' commercial buildings in Crown Point went out. I called 3-4 HVAC companies and Matt Struven, owner of Struven heating, was the only one to come out quickly and followed up with me a couple times while the other companies were taking their time getting me quotes. Again, we didn't have time to waste as the weather was below freezing. Matt got everything scheduled -- from ordering the new furnace to arranging the crane and flatbed to getting the permits from the city. Again, all of this during a week when a lot of people are out for the holidays. He replaced the rooftop furnace the morning of NYE. Matt is very professional, thorough, knows his stuff, is on time, gave good pricing, and left the jobsite clean.

One year ago one of the big HVAC companies put in a new AC for me. From the outset it was making a…read morerevving cyclical noise nonstop. Over the course of a year they sent out 9 different technicians to try and fix it. I got so tired of their inability and unwillingness to fix the unit they installed that I reached out to Struven to see if they could identify the problem. After one visit, the Struven rep Matt gave me four different problems that the original company caused when they incorrectly installed the unit. I brought the original company back out and gave them the recommendations from the Struven rep and Presto--problem solved! I should have gone with Struven from the beginning. They are professional, competent, and we're genuinely concerned with helping me fix my problem.

I Had my yearly furnace maintenance and checkup yesterday from King Heating, Cooling and Plumbing…read more My technician Cole was professional in every step of the way while going through the procedures. He explained to me step by step what he was doing as I was asking him questions about what he was doing. He didn't stop working as I was asking questions. He talked about the importance of having your AC and Furnace maintenance and checkup yearly. I was educated about my furnace and importance of changing the Air filter. I feel like I know my furnace like I know my car now. Every technician over the years that came out to maintenance my AC and Furnace were all well trained, trustworthy and professionals. King Heating, Cooling and Plumbing is a 5 star trusted professional establishment that has maintained my AC and furnace since they installed it years ago. Thanks for another good job well done King Heating, Cooling and Plumbing.

Seems like every time I need a technician to come out, there is always a lack of communication. I…read morerequested a morning appointment and thankfully I called to confirm my appointment and sure enough they had me scheduled for an afternoon appointment. I made sure they changed it to morning. Also, I made sure to remind them that I do not have access to a hose or pressurized water source and they said that they had it in the notes. The tech showed up today and said no one told him there was no pressurized water source at my home and he would do his best to clean it by hand. It is unfair that I am asked to pay full price for service that won't be done the right way. I called and let them know the tech was unaware and the woman that answered the phone said it was in the notes and they were not sure why the tech was not informed. I asked for a discount and was just told a manager would get back to me. Very disappointed once again. Do better, guys.

When I had my air conditioner serviced in the spring the guy was very honest that I needed a new…read morecapacitor. He showed me the test and I know my way around air-conditioning units. He didn't try to upsell me to a new unit. Family run. Would definitely use them again.

I waited a week after the installation of the new AC to see how it ran and I have to say I highly…read morerecommend Air Source 1. AC went down during the hottest days of summer and Tim came out and gave me a quote, on paper, to replace a 25+ year old unit, answered all my questions professionally. So I knew there were no add ons. On day of Dustin and Alex came out, professional, really nice and easy to work with and installed it within hours. They kept the install clean and no fuss. Funny guys, too. Great to talk w/. Waited a week to see how the AC ran and it is phenomenal. Worth the investment. Highly recommend Air Source 1.

Just want to Thank you Jabari, such a pleasure doing business with this young man He's very…read moreprofessional and polite you saved the evening for us... Thank you again Jabari..

If you are in need of a reliable black owned refrigerator repair business, I suggest you contact…read morethem today. They have great rates and they also sell used appliances as well if you are in need. Also please be aware that they do have a high request volume so you will need some patience with receiving a call back or actual service request time frame.

Tech was on time, professional, and seemed to know his job…read more I have used this company for sometime and have had no problems.

Service Representative was great. However, Rheem didn't honor their warranty because my parts had…read morewater damage. My furnace still needs work because it wasn't installed properly causing condensation to form inside. My service technician was knowledgeable and noted the problems. My furnace is working well thanks to his diligence. I would recommend Dr. Air.