I have to say that Kameron was very helpful and resolved my issues with my phone in a timely manner…read moreand was very courteous. To follow up on added services required coming back the next day. Kameron was with a customer when I came back, and Yony helped me out with my Netflix/HBO Max that was offered in my new plan. They were both truly on point and courteous. Thanks! Emmett Kelley

Most times that I've needed help, I've had excellent experiences. Today, Josh was exceptionally…read morenice, patient and helpful. I'm not tech savvy and would imagine how taxing a customer like myself might be. Thankful for attendants like Josh!

My cup of tea keeps sliding all over the desk while I'm writing. I wonder who made this Tea Mobile…read more This is located in the small city of Batavia, sandwiched between Buffalo and Rochester. It's next door to my favorite tanning salon in town, which I frequent whenever I come to Batavia. They certainly know how to be friendly in here, which is appreciated, but I still haven't been able to find a deal that would really cut into the awful overcharging amounts I'm paying to Verizon, while still keeping me at a level of comfort of service that I want. I'm giving them the extra star though, because they were so damn nice and didn't hard sell.

Too bad I cannot give 0 stars. Several trips to this store, only one person working, very limited…read morehours. I have students from other countries, cannot seem to get their prepaid phone plan paid. Able to pay first month, 2nd month it says it went through at the store, then the students get notification of an issue. Not sure why so many issues!!!!! Try calling customer service, such a joke!

Wow, have to say I am utter shocked at the revIews here so far. For us it has been a long wait to…read morebe sure, many years since I first heard of them as a provider, but their job is not an easy one either, and advocacy totally works. I would suggest using neighbored tools like Nextdoor.com to bring awareness in areas that are accepting orders, it worked in our area. Sure, I get it, $100 is hard to part with for anybody, but I can say that after out neighbored topped 80%, things toppled over super quick. I signed up as interested in early 2017, and ordered service a year ago when they notified me they would be coming to our neighborhood. Then we heard almost nothing till July when the main fiber optic cable was buried. I was super curious nerd that I am so I went out and talked to them, they burry about 400 feet at a shot, then have to burry a tap box, splice the cables to a customer panel and test the loopS to make sure they are stable. For our relatively small neighborhood that took months, but they were out there working tirelessly every day! Only after the loop testing was done could they start working to tie in every house, and that took them till January this year to run our fiber from the street too the house, and the guy that came and installed the service to the house spent about 2hours doing his part. Freedom from Frontier and Spectrum was not won in a day, it's a long fight, but having competition is SOOO worth it... hey, proof is in the speedtest results right? Frontier: 6Mbps down / 768kbps up (paid for 15) Spectrum: 45Mbps down / 9Mbps up (paid for 100) Greenlight: 498.4Mbps down / 49.9Mbps up (paid for 500) At least Greenlight delivers what they advertise instead of trying to pass of an oversubscribed service that lets you down when you need it most.

DO NOT USE GREENLIGHT FIBER!…read more The advertised $50/month fiber service wasn't worth what we experienced. During what should have been a routine installation, the installers drilled through a water pipe and flooded our apartment. As water poured into our home, we were frantically trying to move our belongings and stop the flooding while the installers repeatedly told us, "It's not a problem," and "It's no big deal." To make matters worse, they laughed while this was happening. Whether they were laughing at the situation or something else, it was completely inappropriate given the damage being done to our home. We were left dealing with a flooded apartment, damaged belongings, concerns about mold, and the stress of cleaning up and working through the repair process. I understand that accidents can happen during construction or installation work. What I cannot understand is the lack of urgency, professionalism, and empathy shown during the incident. Based on my experience, I cannot recommend Greenlight Fiber.

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).