Scam! They price there work on what they think they can get! (For Example: I brought my Ram Tradesman ECO DIESEL , I was dressed for court , I had a Rolex on ,and my gold was visible (crucifix around my neck,, they priced me at $15k-17k staying id need a "WHOLE NEW ENGINE" (timing belt ) and someone had put something in my gas tank (drop tank ,flush the system) ok.... I leave and my Son brings it to them (he did t know I had alreadygotten a quote ,he was in work clothes ,,they quoted him $1100 ) buyer beware read more

Called in to get work done and was appalled by the lack of professionalism and blatant disrespect towards myself. Spoke to me like I was a child and an inconvenience, like he didn't want my business at all. My advice, take your business elsewhere. read more

I am adding to the 1st post about the professionalism and poor business practices of triple C Diesel. After I removed my 2008 Ford F-250 from their shop , I took it to another shop for further repairs . Mainly , for the items that triple C broke during their disassembly of my truck. Well cliff , it wasn't a radiator, nor was it head gaskets, nor did it need a motor. 6,400.00 for repairs , I don't think so. It cost roughly 700.00 to fix my truck. It was a loose hose. I have put over 200 miles on my truck and no longer lose coolant, nor do I smell it burning. Problem solved. Thank you to Kenny and Clay at Kenny's quick service in Jacksonville Nc. You all did a great job on my truck . Cliff , maybe if you stopped trying to strike it rich on every job and treat your customers fairly, while hiring qualified diesel mechanics, and get a good head for business. You will be a successful business. Otherwise, you will drown. read more

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If I could give 0 stars I would. Stay away. Took my truck to get the transmission rebuilt, was told it would be done in a week. I call a week later and they tell me that they misdiagnosed the problem and end up having to pay another $700, told I can pick it up on Tuesday then they say sorry come in at 11-12 on Wednesday and they didn't get me my truck till 8 o'clock at night for a total of 4 weeks. Got the truck back and they tore my center support bearing and say they can't do anything about it. read more

Shoot out was pretty good with the exception of the Show and Shine event. Vehicles were judged in the dark, original judge couldn't be found so they just randomly picked someone who didn't possess much knowledge of trucks. The vehicle that won was dirty, it also reeked of antifreeze, had lights out on its light bar and the interior was in disarray. There were several trucks that were definitely in better shape, and then there were brand new ones too. Something doesn't smell right! I personally did not have a truck in that event just a interested spectator. Besides that screw up I enjoyed the rest of the events. The announcer was on point, great job. And the gentleman from Diesel Addiction owned the event. He dominated every event he entered! Promotion by performance! I will be taking both of my Duramax to Diesel Addiction! read more

They don't actually do what they say they are going to do they take entirely to long to fix any truck. They have absolutely no customer service, and when you call them out they say your wrong. NEVER GO TO TRIPLE C read more

STAY AWAY FROM THIS PLACE. took my truck in for a head gasket replacement on a saturday. was told that it would be done the following Thursday evening. showed up Thursday and it was still not done, no biggie, shit happens. The owner told me that he would have it done by 10 o'clock the next day and would even come get me on the test drive. Well 10 o'clock comes and goes and so does 12 o'clock after even calling twice. the owner finally calls me at almost 3 and says its been running for about 3 hours and all is good. He send someone to drive it and get me and they pull into the drive way with the entire truck sounding like its about to fall apart. Engine sounds like someone is jack hammering through the block, and it was screeching and squealing like crazy, i ask the guy driving what the hell happened and he looks at me dumbfounded. when i get in the engine light was on and so was the "check gauges" light. my oil pressure gauge was either not working at all or there was no oil in the truck. when we finally get back they pull it in to "diagnose" it. when i try to go in to see what the hell happened i was told i could. i sat in the waiting area for 5 and half hours before being called back and told that they couldnt figure out the problem but what ever it was, wasnt their fault. After arguing with them that it wasnt making ANY of those noises before and the owner even telling me the head gasket was barely leaking when i originally brought it, he tried saying that the problem was already there before he got it. video proof of the day prior proves him wrong and he refused to do anything to fix it, other than tell me if i buy a new engine hell put it in for free but it will take a long time and ill have to help him because itll have to be after he closes. This man is right next to a couple of Marine Corps bases and thrives off of ripping Marines off. Stay away at all costs. I even got in touch with old employees that stated that he would make them take parts off of other customers trucks to fix someone elses and then tell the owner that part was broken and they have to order a new one. read more

Had to have work done here fixed by Smiths. Exhaust was hanging so we went in to see if they could fix it. Ended up breaking a couple weeks after was paid for it to be done. If you can't do little tasks why would we trust you on more complex work. read more

WARNING! WARNING! I cannot STRESS enough, DO NOT, I repeat DO NOT go here. This is like a glorified chop shop. They take from Peter to get rid of Paul. Do absolutely nothing for your vehicle besides make it worse. We needed a 3 day head gasket job. It took 4 MONTHS, yes, 4 MONTHS. PAID IN FULL UP FRONT. We sit there for 16hrs. Yes 16hrs. Till 1 am on the day 4 months later that it's suppose to be done. We were at the point were they'll work on it if we stay there if we don't they'll close up and it won't get done. Anyway it still wasn't ready. Excuse after excuse about parts arriving etc. we finally get the truck back; and it had to GO BACK 3 Times now. Now my husband tells me something ELSE IS WRONG. NEEDLESS TO SAY WE ARE DONE. I don't want anyone to have to go through the turmoil, stress, and time away from loved ones and WORK TO DEAL WITH THESE PEOPLE. Owner runs away, and can't even stand by his work or his employees. Turns his back literally. read more

Top notch diesel shop in the area! They've been taking care of all my diesels for well over a year! From my VW, my Fords and my Freightliner! Nothing but the best service! Their communication with the customer is the best I've received from most other shops. The other great part about them is they do almost everything in house! My transmission was built and installed right there! Five stars! read more