This place is the worst car wash I have ever been to. The customer service is awful and the prices are ridiculous. I came to get my car wash and the first time I got it was there were heck of dirt spots on my truck. I complained to one of the employees and he told me to go back through again. I went through the car wash again and the employee was rude. He was trying to rush me through to wash I had to stop and make him wash my car again. After this I will never come back to this place. The car wash is trash and the staff are very rude. read more

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Wow. It's true. You get Triple Crown Service here. Gavin made sure every detail of the experience was top notch!! Hurry in for GREAT SERVICE!!! read more

So Ive been washing my truck with a lumber rack on it for the past 30 years with not problem. Ibeen washing the same truck at this car wash in galt since the day it opened with no problems. So now today the attendant tells me I can no longer use his car wash with a rack. What a bullshit policy !! I noticed about 6 months to a year ago they ( other car washes) stopped letting trucks with racks on them. So now everyone jumps on the train to no racks allowed any more. Well when services are removed its the beginning of the end. This car wash just lost my business for 2 cars forever, because of a stupid BS policy. read more

I recommend this car wash. Luis was very helpful and guided us perfectly towards the end of the car wash. The vacuum wasn't working and Luis was there to help. Luis saved my life. I'm so thankful for Luis! Go for Luis. Best car wash ever read more

Triple Crown Car Wash - Car wash - Car Wash Near Me - Galt, California

Good service most of the time Good car wash Drying your car depends who is working that day They should tell your monthly customer that your going to raise your price especially when you're raised at nine dollars a month read more

Loved the old staff. They did a great job and were friendly and approachable. The new staff does a terrible job and scratched my car with the brushes. Car is barely dried after pulling away. We have had a membership and will be canceling it. Owner doesn't ever appear to be on site. No website or email address to write to. read more

Triple Crown Car Wash - Scratch from the brush on the back of my car above window. Heard the staff slam the brush into my car - Car Wash Near Me - Galt, California

My chosen car wash because they are the only one in town that dries your vehicle after but it's not my favorite. Definitely needs a longer or stronger rinse at the end. I always have soap left over when they go to dry it. I'm actually enrolled in the unlimited car wash and will stick with it but definitely an improvement they can make note on read more

Triple Crown Car Wash - Soap Residue - Car Wash Near Me - Galt, California

Equipment is really old and it damages your paint, have since canceled our membership and moved onto a better car wash this place has gone downhill even more now. read more

I have had a membership for a while. my car never seems to be fully clean. I tried to cancel my membership in person months ago at the Galt location and was told the membership would be canceled and at the most I may receive a phone call. I have tried emailing and calling for months and can not get ahold of anyone besides the Livermore store who said she would leave the Galt location a message. I'm being charged for a service that should have been canceled months ago and I have not used at all. would not recommend the Galt location to anyone ever. read more

So I go to the Triple Crown car wash last week and there's no one to dry my truck. I had to do it and I cannot reach the windows front or back or the top of the truck. So they have raised their rate and they do not drive the cars till after 11 till 4 o'clock. I go there today at noon and again there's no one there to dry my car. I do it myself and just as I'm done the person comes out and says "oh I'm sorry" I said I'm done now so it doesn't matter. So raised prices with poor quality and not worth the value any longer. Very disappointed. read more

Louis very helpful, card reader was having issues but he took the time to help me out, I will definitely be going back and he's a great guy,

This car was is the best car wash in town, Luis was extremely and professional! Will be back again

Hands down best car wash around Won't take my cars anywhere else Louis made my car shine like new!

I have been here a couple of times and have never had any bad experiences! the last time i was here the card reader was down and the worker gave me a $5 car wash for the inconvenience, Today I met Gavin and he was very sweet! I am always happy with my outcome, will definitely be coming back!:) read more

very disappointing I've been coming here for so many years and lately I go for a car wash and there's no soap at all And its not the first time they dont dry the truck the right way they supposed to but it's not even that it's more about the soap i dont see any on the truck so bad that I'm gonna have to cancel my membership read more

Please stop drying the cars with the red towels. They leave a residue behind. If you got better towels such as a good microfiber one. It would make the experience for me much better and not leave a residue. read more

This place staff that actually cate about how they do their job and not half @$$ it. Wash was very poor because it was still dirty and the guy who towel dried the car must have been half awake because my car was still wet. Still gave both of them tips coz I'm not petty like that. read more

Some of their wash equipment has not been working for several weeks now. The other day their soap was more water than soap. Half the vacuums are broken and or clogged. Their rinse is not adequate to remove the soap. I get water spots are areas that are not hand dried. I used to really like this car wash but since the change in ownership it has gone down in quality. read more

Done...! The last Time I went in the soap did not dispense, and the scrubbers didn't oscillate. I went back through the line again and told the guy. He allowed me to go through again, and they worked. Minutes ago, I went through the car wash again, and again, no soap and the scrubbers didn't scrub. I told the guy at the exit side of the machine, and he just shrugged his shoulders and did a lousy job of wiping down my truck... The new owners and operators are terrible...! I won't be returning.... read more

Great car was so far...but new car washes always start out great with good service and good attendants. Then it seems that they just give up, and attendants get lazy and don't seem to care anymore. So we'll see what happens with this new owner. read more

I love the owner's concept and appreciate that I can get a member sticker and that all I have to do is drive up chose my extras. I also love that I don't need a code for the vacuum, the other car wash in Galt you need a code, so don't lose your paper. Sometimes they have the blue wash in spray bottles. The stuff is amazing on my glass! Just bring extra towels to toss for the interior! Or do what I do and bring a cloth glass cleaner cloth. read more

This is not the closest car wash to my home, but I always come here because they do a great job overall. They have a guy doing a pre-scrub on your front grill, lower sides and windows. The wash itself seems pretty standard, but at the end there is a person ready to dry off the portions of your car that did not fully dry in the blower section. This saves me from parking, getting out and drying my own car. Also the vaccums are not on a timer like our other wash location is, so you can take as long as you need to get a good job done. read more

Did a good job on the car wash and scrubbing the windows. The vacuums worked very well with no time limit and had winded handy. Would love if they managed to get a carpet shampoo machine that you could also do yourself but it's a small business in a small town so that may be asking a lot. Definitely not worth knocking them for read more

I've been going consistently got the last 4 weeks and I love this spot. It's super conveniently located, and it is set up well- to pull in, vacuum in WIDE spaces. The actual car wash has not caused any marks or scuffs. The gentleman working there are always kind. I will continue using this car wash !! read more

Great place very friendly and reasonable prices recommend highly . My vehicles always gets solidly cleaned

I have been going to Big Sponge for several years now. I am very excited that they now have a monthly membership that allows me to get unlimited carwashes. The place is conveniently located right off the freeway. On the weekends the line can get pretty long but they do their best to get everyone through quickly. Luckily I have Fridays off so I usually go then to avoid the lines. With the membership its nice because I get through pretty quickly. Everyone is very friendly and I like that they hand dry your car at the end. They always do a good job and pay attention to detail. They also offer free vacuums and cleaner for various projects. I bring my own towels to wipe down the inside of my doors, etc but if you ask they will let you use some of their towels. On a recent visit, I am petty sure it was the owner, came around to everyone to thank them for their business. It added a nice personal touch. read more

It is with regret that I have to respond to a local business that I patronize often informing them that they have lost a loyal customer for good. On August 5th I went to the car wash as I do every other week to have my vehicle cleaned and as always, I purchased the Big Dawg Wash. Upon entering the wash bay I asked if the young man would spray the wheel wells of my vehicle, a Honda Pilot. I was met with an exaggerated eye roll and a "yup." I requested the spraying of the wheel wells because the same dirt is there after three (3) washes at this car wash, the only wash I've ever used on this vehicle. I tipped one dollar when I entered as I always do, however, the young man did not spray the wheel wells as requested even though he agreed to do so with his "yup" response and eye roll. The dirt is still there, after my fourth (4) wash at Big Sponge. The car wash was not busy, there was no one behind me waiting in line and there was one vehicle that had just gone through before me. There was a female and two males in the wash bay and a female and male wiping the exiting vehicles down. I always tip one dollar in the wash bay and one dollar outside after the vehicle is wiped down. This costs me $13 every two weeks, $26 per month, $312 per year... And I have a second vehicle that gets washed there just as often, so that can be doubled. I just cannot continue to pay for subpar and rude service, regardless of the fact that it is a local business. Any attempt at offering a free wash or other service will be met with a "thanks but no thanks response." I will go to Elk Grove or Lodi for a wash from now on. With regret, Josh P.S. I tried emailing the business to let them know, however, their email does not work... also, their online pricing does not match the prices at the actual car wash. read more

Triple Crown Car Wash - Car Wash Near Me - Galt, California

The staff here are always helpful and do a thorough job!!! I appreciate purchasing the mega wash at 14$ then getting my 2nd wash half off. The mega does a great job cleaning my SUV and the pretreatment the staff does ensures the cleanliness of my vehicle! Keep in kind tips are not required but show the staff a little appreciation. I believe they split the tips amongst each other! Thank you for always being courteous and professional!! read more

I think that the place is great in my opinion the member ship is a good for the person that likes to get there car washed once a week as well the vacuum are free and the employees try there best to make sure your car is clean as possible read more

I love this car wash! They are fast, friendly and I love that they hand dry your car as soon as you get out of the washing process. They also offer free self serve vacuums. I always wait till I'm in town to wash my car just to come here. read more

Starting off the towels they use leave marks all over my black car, the car wash wasn't worth a penny. Was dust and dirt all over the back of my car when I got home. read more

Triple Crown Car Wash - Car Wash Near Me - Galt, California

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My experience here has been very positive setting up my account at the kiosk was super easy getting any changes made is also super easy you don't have to subscribe to the most expensive membership if you don't want to because you always get the option to upgrade before you go through the entrance but I did sign up for the $25 a month plan and it is really good the service is excellent and they even drive your car for you although I prefer to do it myself because I can look at anything that might different. This place is a really good value for the cost and the customer service is just extraordinarily helpful I highly recommend it in, don't waste your time at Gillys , Big Sponge is much better And you don't have to scan a receipt code to use the vacuums they are always just on and also this location provides windshield cleaning solution so it's just a really good option for those who like me or a little more hands-on when they have their car washed. read more

I love this car wash, and I have been going there since they opened! We gave my father-in-law, who is also a customer a gift card for Christmas last year, he loved it! Free use of vacuums with wash. Easy in and out read more

I always want my car clean and fresh right before I head back to the Bay. This place helps me with that. They are a drive-through and very easy. What I mean about easy is that they are right there before the 99 freeway. The price is just right and your car gets cleaned, dried and vacuumed. How can you beat that deal! I will of course be coming back more often since I always am satisfied. Toodles~ read more

Best Car Wash with great customer service! Our first time here was on customer appreciation day which we didn't know it was and got a cool bag with lots of free swag! My husband loved how clean his car was & we stop by here all the time driving from Elk Grove home to Lodi! read more

Took my truck here yesterday and was very pleased with the job done. They have good customer service and the kids work hard. The price is right compared to others in town. read more

So nice to have a drive-thru carwash in Galt with free vacuums (nice powerful ones), and towels for drying!

This car wash would be one of the few reasons I wish I still worked in Galt!! No car wash in Sac compares to this one. I think it's actually called Big Dog now, as the sign really when I pulled up. Plus, I got the "Big Dog" wash for just $7. I also purchased the special polish for just $2 extra. The staff are young and very helpful! They had smiles on their faces and I'm sorry that can be hard to come by with teens these days. I recently went to Quick Quack in Rancho Cordova and I sat there wishing I was at Big Dog. The prices elsewhere aren't worth it! read more

Nice kids working here. Free vacuums work great, prices are good on washes. Hand dry even for the cheapest wash. I've been back several times. read more

This is the only drive-through car wash I go to, I usually wash my own at a self service place. But, this place is pretty awesome. JD has the best customer service I've ever seen at a car wash. I don't often ask folks for their names, but I asked him for his because I've never seen such amazing customer service. All the staff here is very attentive to the cars, making sure antennas are off and whatnot. Plus they insist on hand-drying your car (for free). read more