This place is the worst car wash I have ever been to. The customer service is awful and the prices…read moreare ridiculous. I came to get my car wash and the first time I got it was there were heck of dirt spots on my truck. I complained to one of the employees and he told me to go back through again. I went through the car wash again and the employee was rude. He was trying to rush me through to wash I had to stop and make him wash my car again. After this I will never come back to this place. The car wash is trash and the staff are very rude.

Wow. It's true. You get Triple Crown Service here. Gavin made sure every detail of the experience…read morewas top notch!! Hurry in for GREAT SERVICE!!!

Not a bad deal if you subscribe to their monthly subscription. Gets the job done and a nice way to…read moreeasily keep your ride spotless

Unreliable to be available during business hours. About 1 in 10 visits I have to change my plans,…read morewhich makes membership less of a value.

I always receive professional service when I get my oil changed and fluids replaced. The added…read morebonus is a very well done car wash when it's over. I've been coming here for several years now and I'm completely satisfied.

Beware if you get just a wash and a mean worker lady puts your car in the wrong exit row. All I did…read morewas let her know I was in line before another customer and she put my car in the wrong row (detailing) so it would take me longer to leave. She even gave me a dirty look after she did it. Super weird behavior. Anyway, I figured it out and had a nice employee move my car to the correct row so I wouldn't be late back to work. If I didn't get the car wash free from my auto repair shop, I'd never go. Now I know to watch for this one person and make sure she doesn't try and mess with me again I thought we left that baloney in high school. Crappy, unnecessary, unprofessional behavior and I hope she gets called out on it.

Where have you been my entire life Blue Rain? Absolutely…read moremy new go to for my pretty sleek Honda Civic to get pretty great price easy access people are friendly place is nice has a restroom also what they thought of everything here I will defiantly be back along with my other cars also. I have not stopped bragging about this place everyone thinks I'm nuts for being so ecstatic over a car wash place. They just don't understand they will have to figure out it on their own when they bring their car in for a wash then they'll understand Thank you for opening up

I came here yesterday to sign up for monthly car wash, after my car went twice through the wash and…read morestill was dirty. I asked for refund and they denied it. My car is brand new 2025 Camry.

They offer $5 car washes through the drive through. I was surprised, must be some kind of promo…read moreplus it has free vacuum and they hand dry your car. Great deal and quality service especially with the prices these days!

Great self car wash. Everything is always clean and vacuums are complementary with car wash. Water…read morepressure is great and vacuum suction is great too. 100% recommend

My fiancé treated me to a monthly car wash subscription, and everything worked great for the first…read morefew months. Then one day, they suddenly couldn't find me or my car in their system. I explained that my fiancé had purchased the subscription for me online and that I had been coming in weekly for several months without any issues. After talking to three different employees and waiting around 10-15 minutes, one of the representatives finally explained that they have a "known issue" with their online subscription system and that it's better to sign up in person. Apparently, due to a system error, my fiancé hadn't been charged for the new month, so they comped my car wash that day and sent me on my way. While I appreciated not being charged, the entire experience left a bad taste in my mouth. If this is a known issue, the first two employees I spoke with should have been aware of it so the problem could have been resolved much more quickly. Unfortunately, I haven't been back since.

To Whom It May Concern,…read more I am writing to document an unresolved vehicle damage claim involving Zoom Car Wash in Stockton, California. Over one year ago, my vehicle was damaged while going through Zoom Car Wash. The incident was reported immediately, and I was told Zoom would take responsibility for the repairs. I was directed to use a specific body shop selected by Zoom. The body shop later advised that the damage could be resolved by removing and repairing the hood, a repair that could be completed within one day. Despite this, I was told the repair could not move forward due to parts being on backorder. More than one full year later, my vehicle remains unrepaired. During this time, I have made multiple attempts to escalate the issue beyond local management. I have repeatedly requested contact with Zoom Car Wash's corporate office, but I have not been given access to anyone at the corporate level. I did speak with Mr. Sanchez, who identified himself as a manager, and explained that after such an extended delay I no longer wished to use the body shop Zoom required. Despite these efforts, the issue remains unresolved and I have still been unable to reach corporate decision-makers. Accidents can happen, but leaving a customer with unresolved vehicle damage for over a year -- while refusing access to corporate escalation -- demonstrates a serious lack of accountability and transparency. I am posting this publicly in hopes that someone from Zoom Car Wash's corporate office will finally reach out and resolve this matter.

I love going here for a quick cleanup. I get a great deal for a wash, pat down and vacuum up on my…read moreown conveniently. Friendly fast and affordable Location is convenient on a busy street next to a gas station with side entrance to other stores and restaurants near by. I like how easy and fast a visit is and gets what I need done because I'm a busy bee too

I had a very disappointing experience at Busy Bee Car Wash. On Saturday, I took my 2024 Tesla…read morethrough their car wash, and afterward I discovered that my front windshield had been cracked. I immediately reported the damage to the staff and asked to review the surveillance footage to understand what had happened. Instead of showing me the complete video, I was only shown a few pictures. When I requested to see the full footage, my request was denied. I also felt that I was treated disrespectfully during the interaction. What has been even more frustrating is the lack of communication afterward. This is now my second email to the business, and I also called them yesterday to follow up, but I have received no response or assistance regarding the damage to my vehicle. I understand that accidents can happen. What truly matters is how a business responds when a customer raises a legitimate concern. Unfortunately, my experience has been met with a lack of transparency, poor customer service, and no effort to resolve the issue. I am sharing my experience so that other customers can make informed decisions and know what to expect if they encounter a problem. I hope Busy Bee Car Wash takes customer concerns more seriously in the future and improves the way they handle damage claims and communication.