horrible service. I called and left messages for several days to cancel my membership and request a…read morerefund and have not heard back from anyone . If anyone joins , you will have a hard time cancelling with poor customer service .

The service and quality is great for their pricing. The staff does a good job with scrubbing before…read morecar goes into wash and there's always someone to help service you at payment area so it's very easy and convenient for customers. I'm so happy Apple Pay and digital services launched so now it's even more convenient because I no longer have to pull out my physical card.

This place is the worst car wash I have ever been to. The customer service is awful and the prices…read moreare ridiculous. I came to get my car wash and the first time I got it was there were heck of dirt spots on my truck. I complained to one of the employees and he told me to go back through again. I went through the car wash again and the employee was rude. He was trying to rush me through to wash I had to stop and make him wash my car again. After this I will never come back to this place. The car wash is trash and the staff are very rude.

Wow. It's true. You get Triple Crown Service here. Gavin made sure every detail of the experience…read morewas top notch!! Hurry in for GREAT SERVICE!!!

Not a bad deal if you subscribe to their monthly subscription. Gets the job done and a nice way to…read moreeasily keep your ride spotless

Unreliable to be available during business hours. About 1 in 10 visits I have to change my plans,…read morewhich makes membership less of a value.

Wish I could leave zero stars. I've had a decent experience w them over the years, but my boundary…read moreis stealing. I had $10 bill in my center console that went missing, I know it was there because I threw it in after I left McDonald's. Yes, I know $10 is nothing and I shouldn't have left it (I got preoccupied and didn't put it in my wallet) but that doesn't mean it's fair game. It's my property, I worked for it. I don't pay $100 a month to be robbed because they can't hire ppl that won't steal! I cancelled my membership after the manager had the nerve to have attitude, you can't tell me he has no clue, it's probably not first complaint. Also a side note, last month when i had my car washed/detailed, I left for a trip to the coast, when my son took his shoes off, his socks got soaked! The next morning when I got in the car and it stank like old musty moldy clothes. Be careful people.

Unfortunately, they're not as good as they used to, but to still provide a service enough to make…read moremy car feel alive again lol

I really liked at the end the gentleman wipe the water spots off the car so well. Those gentleman…read morewere so nice. My car looked great after that good car wash. I plan to use this service again.

I would give this place 0 stars if I could . the track never took my car . So my car did not move…read more. The young man pressure washing the cars told me I would have to circle back around . When I exited the car wash I noticed two big scratches . I immediately asked to speak with the manger the night manager Andrew told me there was nothing he could do about it but give me another car wash and told me to come back at 7:30 am and talk to Lawrence and they would make it right . I then requested Lawrence contact information so I could get a hold of him ( he gave me a fake phone #) The next day i called in late to work so I could be there at 7:30 am . When I arrived Lawrence was nowhere to be found . So they referred me to Ernesto . Ernesto immediately tried to switch the blame on to me . He and the other employees started looking at my rims which have a little curb rash on the edges . He then told me I was lying and accused me of hitting a curb and trying to pen it on the car wash and that there Carwash was not capable of causing thous marks because the rail was plastic . So we walked into the wash and I pointed out all the paint and tire scraps along the rail and measured the height of the many scuff marks on the rail vs the marks on my rim . It was an exact match . He then told me he wasn't the manager he was just the day time supervisor and that I could leave my name and # and he would have Lawrence call me . Two hours later I get a call from someone telling me he was the manager asking me what time I had my car wash . So I gave him the information . Then he called back 15 min later to say he watched the video and it was my fault because I hit my breaks and that there was nothing they would do for me . So I asked if he was Lawrence and he said no he was the manger . So after asking him for his name 5 times he said he wasErnesto the manager that Lawrence was the owner . So on my way home I stopped by the car wash to see if I could get ahold of Lawrence and it was the same Ernesto from earlier that said he was the supervisor . I then listen to why he said it was my fault again . He then admitted that he seen on the security cameras that there was no scratch on the rims when I entered but they were there when I exited but it was my fault because I hit the breaks . Then I requested to see the video and told him if I hit the break the break lights would light up . His face just dropped he know he was caught in another lie . So he said he didn't have access to the cameras and that he would have Lawrence call me . I have since stopped by there 2 more times and left messages for Lawrence with no response from him .

I'm not sure what it's called but they have these air hoses that get all the crumbs and gunk out of…read moretiny places so you don't miss a thing when you vacuum. That was probably my favorite thing about it. Prices are reasonable.

Quality of the employees of this place is that they don't care about your car want to make sure…read moreit's clean. Can't wait till the new Mr Car Wash opens up this place will definitely use my business. They need to focus more on quality caring for the customers.

They offer $5 car washes through the drive through. I was surprised, must be some kind of promo…read moreplus it has free vacuum and they hand dry your car. Great deal and quality service especially with the prices these days!

Great self car wash. Everything is always clean and vacuums are complementary with car wash. Water…read morepressure is great and vacuum suction is great too. 100% recommend

My fiancé treated me to a monthly car wash subscription, and everything worked great for the first…read morefew months. Then one day, they suddenly couldn't find me or my car in their system. I explained that my fiancé had purchased the subscription for me online and that I had been coming in weekly for several months without any issues. After talking to three different employees and waiting around 10-15 minutes, one of the representatives finally explained that they have a "known issue" with their online subscription system and that it's better to sign up in person. Apparently, due to a system error, my fiancé hadn't been charged for the new month, so they comped my car wash that day and sent me on my way. While I appreciated not being charged, the entire experience left a bad taste in my mouth. If this is a known issue, the first two employees I spoke with should have been aware of it so the problem could have been resolved much more quickly. Unfortunately, I haven't been back since.

Friendly staff super quick Sunday morning around 8:45. I did a quick car wash. I was out in 10…read moremins. I didn't pay for the wash it was Toyota complimentary.

I love going here for a quick cleanup. I get a great deal for a wash, pat down and vacuum up on my…read moreown conveniently. Friendly fast and affordable Location is convenient on a busy street next to a gas station with side entrance to other stores and restaurants near by. I like how easy and fast a visit is and gets what I need done because I'm a busy bee too

I had a very disappointing experience at Busy Bee Car Wash. On Saturday, I took my 2024 Tesla…read morethrough their car wash, and afterward I discovered that my front windshield had been cracked. I immediately reported the damage to the staff and asked to review the surveillance footage to understand what had happened. Instead of showing me the complete video, I was only shown a few pictures. When I requested to see the full footage, my request was denied. I also felt that I was treated disrespectfully during the interaction. What has been even more frustrating is the lack of communication afterward. This is now my second email to the business, and I also called them yesterday to follow up, but I have received no response or assistance regarding the damage to my vehicle. I understand that accidents can happen. What truly matters is how a business responds when a customer raises a legitimate concern. Unfortunately, my experience has been met with a lack of transparency, poor customer service, and no effort to resolve the issue. I am sharing my experience so that other customers can make informed decisions and know what to expect if they encounter a problem. I hope Busy Bee Car Wash takes customer concerns more seriously in the future and improves the way they handle damage claims and communication.

Quick in and out while sitting in your car. They are super friendly and fast. This request to have…read more85 letters is ridiculous

Unfortunately after the new car wash was built, there have been a number of problems and…read moreimprovements that could easily be foreseen but we're not included in the original build. There are still some dangerous areas. I've been there about 10 times since the new car wash was built. Wash quality is very inconsistent primarily because sometimes they'll have two people in the pre-wash area when you'll get a pretty good wash. Other times they'll only have one person who really only pre-washes one side of your car and never even sees the other side. You can count on a pretty bad wash job if your car is fairly dirty. The machine itself does a pretty good job although the old system worked better. The drying is done pretty well too. However the price has gone down compared to what it would be with the old car wash still in service today due to the higher labor that would have been needed for it. But it also provided a wider range of services and did better quality, which I'd be happy to pay for if it was still here. The dangerous area that I'm referring to is as you pull into the car wash entrance in the afternoon the sun is directly on your windshield and you cannot see the track you have to line up with, the person inside or any of the signage. If the windshield is dirty, as in the reason you're coming to a car wash, you really can't see anything until you get far enough in that the shadow of the building covers your windshield. They really need a canopy that extends out from the building about 10 to 20 ft. It's only a matter of time before something bad happens there, either damaging a car or worse yet a person. I don't know how they can't foresee that. I miss the old car wash and the people that work there, but I guess this is progress.