We had a good experience. We loved that all of our ideas were considered and made a part of the…read morefinal plans. The perfect amount is advice and letting us have control. We were made to feel that anything was possible. The price was great! We did shop around and found them to be very competitive. We had some timing issues but in the end everything was handled and our outdoor kitchen was exactly as we wanted.

We are really happy with our BBQ island/outdoor kitchen! George, for the most part, was really…read moreresponsive and although it took a lot of back and forth to get the design exactly how we wanted, we finally arrived at our end goal. We were even able to go to the warehouse to do check-ins on the progress and take additional measurements to ensure all was good. From conception to the installation, the timeframe was relatively quick especially given the supply chain and labor delays in our current time. One minor complaint though... our sales guy did tell us with the amount we spent on our custom island/kitchen that the owner was running a current promotion and would be throwing in a bottle of Don Julio 1942 tequila upon final walkthrough... needless to say, we are still waiting for that to take place (2 months and counting). Overall, we are extremely happy with the service and our outdoor kitchen!

Jose did an amazing job cleaning my stainless steel Blaze bbq grill and flat top. He was very…read moreresponsive to my request. I'll have him out next year for an annual detail service.

From the owner: Jerry's BBQ Grill Outlet & Services is a Grill Store located in Ontario, CA. We offer Backyard…read moreGrill, Heaters, Smokers, BBQ Cleaning, BBQ Maintenance, BBQ Equipment, Fire Logs, and other Grill Store Services. We provide a wide variety of grills and smokers from top brands, as well as a full range of grilling accessories and supplies. We also offer professional grill installation and repair services, so you can be sure your grill is always in top condition. Whether you're a seasoned BBQ pro or just starting out, Jerry's BBQ Grill Outlet & Services has everything you need to grill up a delicious meal. Contact us today for more information and services!

I did a pick up order for an item I was having trouble locating at other Home Depot stores. This…read morestore was further away from me so I decided to order it online. To make sure they had it available. I got the email it was completed. I drove to pick it up once they tried to give me the item. It was completely the wrong one, I ordered a white door seal. They packed a dark brown door seal. It took them close to 8 mins to try to resolve my issue. Sadly they were unable too. If they didn't have the correct one they could have call and ask if I was ok to substitute or cancel my order to begin with. All they did was Cancel my order after I wasted my time to go into the store for nothing ..

Worst paint department ever man with glasses gives worst customer service I had a manager called to…read morehelp me!! They just talk and don't help out customers who need help! Don't come here for paint !!!

Nice store with knowledgeable staff... BBQ Island Warehouse…read morelocated in Rancho Cucamonga is tucked away into a littler corner off the 15 freeway. Can be a little difficult to find if you've never seen or payed attention to their sign while driving on the freeway. While the store itself is quite small, they have a decent display of BBQ islands. Some are pretty outdated, as I haven't seen any new items in the couple of times I have been to the store. The staff is nice, but a salesy nice. Still though, they have really nice stuff to transform your outdoor living space.

My experience was terrific! Jay was extremely easy to work with. He gave excellent advice along…read morethe way as we designed our islands. There were no surprises and the work quality was great. After all of my research on masonry island and the final product from BBQ Island Warehouse, I feel that I got the best option not just an alternative to the traditional masonry solution. I would highly recommend this company.

James was great to work with. He helped us with our design, counter top and all the small details…read moreto make the perfect BBQ Island. Extremely helpful in choosing the BBQ & refrigerator. Gave us a great deal.

Extreme Backyard Desisigns were amazing from the day we walked into the store and met with James…read moreuntil the project was completed. Every detail of our transaction was over the top. I requested a delivery for a special event and James came through with our promised date. Crew drove 2 hours to deliver and stayed until 9 o'clock at night to finish the job. You don't find this kind of customer service ANYWHERE anymore!!! We can't thank James and his outstanding crew enough for the service they provided. Highly recommend!!!!! Our outdoor kitchen is beautiful

First time here! There was an amazing section of grills, and the people were very nice, friendly,…read moreand helpful. Looking at the different grills make me hungry, thinking about all of the delicious food that I can make:

Enjoying my killer bbq grill and cabinet Everything went…read morewell from sales to installation

You really dont know the service your going to get until there is an issue. There was a…read moremisunderstanding on my order and was resolved quickly. 6 stars for customer service

Brock and his team did a fantastic job. Previously we had a bbq that was poorly placed and not well…read moreconstructed. We hired Brock to demo the old bbq, pour concrete, and build a custom bbq island to house both our gas grill and our Kamado Joe smoker. Top quality materials and workmanship. It was delivered on time and on budget. Looks great and we get compliments all the time. Highly recommend!!

This location is right off the 210 Fwy and on the corner of…read moreDamion and Foothill Blvd in the city of La Verne. It's a big store with a good selection of quality outdoor furniture. Prices are above moderate to expensive. They have beautiful patio tables here, fountains, chairs, etc.. but shopping here is pricey. Getting a sales associate to help me with questions was a lengthy wait. Seemed like it was a skeleton crew the day I walked in. Calling store and asking questions would probably be a quicker method than walking in. I wasn't impressed with customer service but selection of patio furniture was nice.

We had a very good experience here. They have an enormous selection, and it was really nice not to…read morefeel any kind of creepy pressure as you walked around. They strike a really nice balance between you feeling like they're there to help but not to pressure you. We ended up working with the manager, Rob Decker, and he was great, actually everybody we interacted with was great. I also loved that we were able to buy a set of patio furniture that was made locally. The prices were better than at other stores. The quality has been great, and it's really nice that you can select a custom fabric for the same price as just the regular beige (it takes longer to get a custom color, but worth it). We also got an umbrella and was surprised at how good the quality was. Delivery was on the outer end of what they thought it might take, but still within the schedule. The guys that delivered it were terrific and we are really thrilled with our purchase. We're planning to go back and get another couple of umbrellas.

They sold us a sectional couch that was an automatic with the leg lift made by millennium. They…read moretold us there were safety features that if a animal went underneath it that there was a safety feature that would stop it. We had a mechanical issue with our first couch with the leg rest, they sent out and replaced it with another couch that yesterday went and crushed my French bulldog in between and killed it. When it closed on her the couch would not open and me and my 10 yr old and special needs son had to lift the couch off her. This company is a liar and they sell products they can go and can kill children and animals. I brought my family and my 2 French bulldogs in the stroller at purchase, was lied to and would not have bought if there was a chance of death to my pets or does it say this on the label

I bought furniture from there, not from the outlet but from the store and it it's a piece of crap…read more Everything is coming apart. Do not buy anything there.