I am highly disappointed with our experience here and will not be returning…read more My 9-year-old daughter was originally so excited to visit this shop with her dad to buy her very first guppies. Unfortunately, they died within 24 hours, leaving her heartbroken. Since we live in the High Desert, we aren't local, but we decided to stop by again when we were back in the area. We spoke directly with Miguel and explained what happened. He assured my husband and me that if we took pictures of any future losses and kept our receipt, we could call him within 3 days and he "would work something out" with us. Based on that assurance, we bought 20 more fish. Sadly, the majority of them have already died. I followed instructions perfectly: I took photos of the dead fish and kept my receipt. However, when I called the shop, Miguel completely changed his terms, stating I now needed to bring the physical dead fish into the store and provide a water sample. I tested my water quality myself, and it is perfectly within range. In fact, I already have an existing tank of guppies that are actively thriving and reproducing--we only bought these new fish to add some color. Furthermore, the fish we purchased from Rainbow brought Ich into our established tank. Despite immediately treating the tank, the infection still killed the new fish and compromised my healthy ones. It is incredibly frustrating to be given a verbal guarantee only to have the store move the goalposts when a problem arises. Terrible customer service and unhealthy livestock. Save your time and money and go elsewhere.

I usually come to this store and normally have a good experience, but this time the service was…read morevery disappointing. I saw a fish displayed in the showcase marked for $24.99, so I asked if I could purchase it. I waited a long time just to get assistance, and after waiting around 25 minutes for the manager, I was told they couldn't sell it to me because "someone had dropped it off." Honestly, it felt more like an excuse than a real explanation. If an item is displayed with a price, customers should either be able to buy it or at least be informed properly from the beginning instead of being left waiting. Very poor customer service and a frustrating experience.

Aquarium City is one of those places that reminds you why local fish stores matter…read more Every employee I've interacted with has been friendly, helpful, and genuinely passionate about fishkeeping. I've asked plenty of questions over time and have always received thoughtful, accurate advice. In fact, some of the best advice I've gotten there has been when they talked me OUT of buying something that wasn't right for my tank. Their fish are healthy, their tanks are clean, and the overall level of care is obvious the moment you walk through the door. As someone who pays close attention to fish health and aquarium maintenance, that's something I notice immediately. I drive past other stores to shop here because I trust the staff, trust the quality of their livestock, and know they care about the animals they're selling. That's earned my business for the long term.

I cannot say enough amazing things about Aquarium City. From the moment you walk in, you can tell…read morethis place is run by people who truly care, not just about their business, but about their customers and the animals themselves. The selection is incredible. Everything is clean, well maintained, and thoughtfully set up. You don't get that overwhelming, chaotic feeling that a lot of aquarium stores have. This place feels organized, calm, and honestly just really beautiful to walk through. What really sets them apart though is the customer service. They take their time with you, answer every question no matter how small, and you can tell they actually know what they're talking about. There is no pressure and no upselling, just genuinely helpful guidance, which is so rare these days. I also really appreciate how much they care about making sure you're set up for success, not just making a sale. They give honest advice and want your tank to thrive long after you leave the store. Whether you're brand new to aquariums or have been doing this for years, this is hands down the place to go. You can feel the passion the second you walk in. I will definitely be coming back again and again. Highly, highly recommend.

Pros: -friendly staff…read more-large selection (most of the time) of fish, plants, hardscapes, equipment, supplies, etc. -healthy animals. No plants or shrimp purchased have died or have any issues Cons: -street parking only(?), read parking signs carefully, streets are narrow -kinda dirty and dark around the hardscape selection and fish tanks -no resident fish store cat

Chris was excellent helping us get set up with our first tank for my daughter and all the…read moremaintenance instructions. He's great with kids and so knowledgeable. You can tell he really loves his job. Highly recommend.

Had the best experience with Valley Aquatics. We have an aquarium that desperately needed…read moremaintenance and Valley Aquatics were so helpful with getting us the proper cleaning and care for our fish. Our specialist Hovik was so helpful, friendly, and prompt with cleaning our gravel, changing the water, and suggested some items that improved the quality of the aquarium environment overall. You can tell Hovik truly has a passion for aquarium maintenance and cares for the quality of life of each of the fish he tends to. I'll definitely continue to work with Valley Aquatics for all my aquarium needs going forward as it saved us so much time and stress. 10/10 experience for sure!

John was very communicative from the very beginning! He answered any and all questions that we had…read more The pricing is fair and competitive. He brought his own water, which was a plus because a water supply was not easily accessible to where our tank was. John was super nice and understanding of our situation. Our turtle tank was horrific, but John looked at it and said, "This is nothing! I got this." The before and after speaks for itself. John made sure he took care of tank and canister filter well, ensuring the necessary things were replaced. We had a bunch of requests such as how to install our large turtle basking platform and John said, "No problem, you got it. " with a smile. We are so happy with the results and are looking at regularly getting services. Plus adding more services with John such as decorations and adding fish. John you are the man!

Really cool fish store. Lots of different options of fish,…read morefresh and salt water. Different corals and plants, feeder fish, etc. They also have beta fish, that are actually cared for :) You can get the whole set up , tank supplies and fish here. Big store, easy parking, and the staff is all super nice.

I swear the workers here must be part-human, part-fish ... they are that good! If you're ready to…read morestart or improve a new hobby, or don't feel like driving to the Long Beach Aquarium, this is your place. Even for a goldfish dilettante like me, be prepared to be blown away. You will not leave empty-handed! The first thing you'll notice is how clean everything is, from the supplies to the shelves to the water in every single tank. Wow! That's like telling a fish to "clean your room" and they do it. An incredible selection of fresh and saltwater fish here, some of them looking like they are from another world (and are priced accordingly). When I asked a staffer, how do I tell the gender of these guppies, they scooped two up in a net to show me. I'm thinking of raising a family. A zillion beautiful tanks, pumps, supplies, food and everything else you might need in a relaxed and friendly setting. My new fish, Alpha Betta, likes his new digs but tells me that he misses home.

It's the age old question: you get your aquarium flare from Harry's Marine Life or Mark's Tropical…read moreFish? Damn. Sophie's choice amirite? They both got the blacklight rocks, they both got the haunted castles that your Tetras can swim through the portcullis and out the godddamn turret window, and they both got those treasure chests that open and close (how?!?). I say it all the time- Respect to both Harry AND Mark. We all got enough respect to go around. And if you don't? Betta get out of the tropical fish game, you follow me? I've spent hours/days/years at both and I consider the squads at both FAMILY. But Marks is like the family you see at weddings and funerals and Harry's is like the family you see at Thanks-G, YKWIM? Shout out AJ ALL DAY and Saltwater Dave. Tanks HML! I don't have an aquarium or any fish but you guys never made me feel bad about it and THAT'S why I've got your logo tatted on my ankle.

This is a marine aquarium store but looks like they have a small freshwater section with some…read morefreshwater plants as well. Theres also a massive aquarium with sharks and stingrays. I'm not a marine guy but looks like they have a lot of cool stuff. The entrance is unassuming and is just a door. But they do have a big store banner. Just walk right in. Staff seems cool though I didn't have much interaction with them. Overall pretty cool shop for your marine needs.

We came here to look for some dog treats. We weren't sure if our foster dog would like some of the…read morebully sticks so we wanted to get a small pack or individual portions. Staff was helpful with some different suggestions and even said we can buy the larger packs and return them opened if the dog doesn't like them. There's a parking lot with plenty of spots. It shares a lot with a vet. The when you call the store it also can reach the vet but not sure if it's monitored.

I've brought my other pets here and wanted to inquire about vaccines for my puppy, only to call and…read morefind out they closed their vet clinic this year! So sad, this is a great pet store with lots of different brands and decent prices. The gentleman who helped me out with some things for my puppy was very knowledgeable and helpful. They also have a rewards program that you can link your cell number to. Parking is located in the back and can be a bit hectic.

This place is phenomenal…read more All I can say is this has everything you need to have a high quality tank with a quality scape Also I met zan herself Who is like the nicest person ever. Anyways you're missing out if you're not going here

Amazing!! I will never go anywhere else for my aquascaping needs. The owner is incredibly…read moreknowledgeable and friendly, you can tell she has a genuine passion for all the tanks and little creatures in her care. She has everything you could ever need to get started on creating a beautiful tank, from the tanks to the aqua soil to live plants to intricate unique hardscape to the little shrimps, guppies and snails themselves!! My tank is thriving

Great selection of amazing corals, prices are reasonable and staff is very knowledgeable and…read morefriendly.

Really beautiful tanks and a lot of variety. Staff knew a ton and were really helpful giving me…read moreadvice.

Found out about Pet Era through a friend from work and decided to take all three of my French…read morebulldogs. If you know Frenchies, you know they are basically short haired bratty toddlers with attitude. My three are a force to be reckoned with, small but mighty and a tight little pack. When we walked in, I noticed it is a smaller space, but I was not there for merchandise. I wanted groomers who actually understand the Frenchie breed and their personalities. We were greeted by a very sweet girl who explained the basic package and immediately made me feel more comfortable when she mentioned they specialize in Frenchies. The prices were a bit on the higher side, but I never judge solely on price. I wait to see the results. A few hours later, we got the call to pick them up and were greeted by the owner, Jr. He was incredibly nice and let me know one of my kids was not a fan of the crate. I instantly knew he meant my oldest, Ruby. The other two were totally fine, of course. When he brought them out, wow. They looked amazing. And let's talk about the smell. You know that weird wet dog but covered with perfume scent some groomers send your pup home with? Yeah, none of that. These babies smelled so good. Like they might actually be allowed to step out of the Camry and into mama's Lexus! . Naaaah, probably not but still smelled soooo good! Overall, we had a great experience. Truly one of those you get what you pay for moments. We will absolutely be back. Thank you, Pet Era.

If I could rate them 100 stars I would! I loved my experience! They made me feel so confident and…read morecomfortable. I'm used to my mobile groomer who is no longer in the business so I was so nervous about finding the perfect place but I'm so glad I found Pet Era My Luna came back so fresh and clean. Her haircut was perfect. They did such a fantastic job with her. I can't wait to tell everyone about Pet Era.. she just woke up in the photos but she's still so adorable