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    Tropical Motors Cargo Vans

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    3 years ago

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    CarMax

    CarMax

    (93 reviews)

    Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

    We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

    Southeast Auto Showroom

    Southeast Auto Showroom

    (10 reviews)

    I purchased a 2014 Porsche 911 4S from Southeast Auto Showroom in March 2020 and I have to say it…read morewas by far the best car buying experience I have ever had. Rich was very professional and extremely accommodating. He went well beyond my expectations in delivering the car which was exactly what I was looking for at a reasonable price. The vehicle was exactly as described. I would and highly recommend doing business with them to my friends and family members. Jeff May Lexington, KY

    2016 Lamborghini Huracan - Verde Mantis Purchase…read more Contacted Rich @ Southeast auto around 11pm one night regarding their 2016 Lamborghini Huracan they had just listed for sale not expecting to hear anything back until the morning. Just a few minutes later I got a text back from Rich who I spoke with for well over an hour regarding the purchase of the car and going over the details of my trade. I was blown away by the professionalism and accuracy of the entire deal from start to finish. This is my 7th exotic purchase over the last few years and the very first one that I actually didn't fly out to look over and meet the dealer. The following day I started Rich up nice and early requesting tons of pictures, videos, documentation, history, previous owners etc. Again without hesitation he got everything I wanted to me in very short order. This was hands down probably one of the best car buying experiences I have ever had with an out of state dealer. To be able to trust someone with a 225k dollar car purchase without ever meeting them is really taking a leap of faith, but what I can say is anyone who is considering purchasing a car from Southeast auto will be very happy. After all the paperwork was done, wire was completed, and details were ironed out came the shipping and waiting game. The shipping company they used got my car from Pompano Beach Florida to central NJ in less than 48hours. When the car arrived and I looked it over for the first time the car was literally brand new, flawless Fully Detailed, and in even better condition than Rich had described to me. To go even a step further I made an appointment with Lambo Paramus just to double check everything and give the car a once over, the dealers report on the car came back perfect. I would highly recommend this dealer to a family member or anyone I know who is looking for a pristine specialty vehicle. Southeast auto is trustworthy, easy going, professional and pays very close attention to detail. Thank you guys again for making this experience great !!

    Expert Auto Group - Pompano

    Expert Auto Group - Pompano

    (10 reviews)

    I recently purchased a 2015 VW GTI from Expert Auto Group through Auto Trader, and my experience…read morewas truly exceptional! Chad handled everything from start to finish, providing top-notch service that was both friendly and professional. Living in PA while the dealership is in FL, I was initially hesitant, but Chad and the team made me feel secure and well taken care of throughout the entire process. Chad was so accommodating and even FaceTime'd me so that I could see the car and hear it running etc. Expert Auto even took the car on my behalf to the PPI I arranged, which was a huge relief, especially when I had to set up a second inspection due to a miscommunication with the first. Sam and Chad were understanding and accommodating, which I truly appreciated. Negotiations were fair and quick, and the paperwork was a breeze. They also helped me arrange for the car to be transported up to PA from FL at a very fair price through a 3rd party that they work with. I have zero complaints and would give them more than 5 stars if I could! They're changing the game for used car sales (absolutely nothing like the stereotype), and I've already recommended them to some friends. Thanks so much again, Chad and Sam! You guys are the best! PS - I absolutely ADORE my car!!

    I usually don't write negative reviews, but to save you the trouble, I can't in good faith…read morerecommend buying from this company. I tried to give it a chance, but after this encounter, I can't say they are the best to go with. If you can, it's better to just buy the vehicle straight from the maker's dealership. Instead of the whole story, I will list the pros and my story for the cons. *Pros* Fast - In and out in a few hours Friendly(ish) - Majority of the staff was welcoming *Cons* TLDR - Chad sold me a van and failed to mention all of it's multi-thousand dollar issues beforehand (check engine light came on the 2nd day after being bought!), and for some reason falsely accused me of lying on several occasions, which I considered odd as I took time out of my week trying to help us BOTH out and there is literally no reason to lie! I just wanted good service and to go on about my day! Very disappointed in how service and communication was conducted at Expert Auto Group. Summarized story: I bought a sprinter van with Chad being the one to sell it to me. Did a thorough walk-around and noticed it was pretty banged up but could possibly be fixed. Noticed light coming in through the van, and asked about it and he said it shouldn't be an issue. Bought it, then it rained a few days later and flooded a portion of the van next to the electronics I had there and almost got me ELECTROCUTED since I was near it! Confronted Chad and he insist there was no leak even though there was water in the van during our walk through before I bought it, but I thought it was something else, but then it started to click. Eventually he offered to fix it and I shopped around for days trying to look for the best price so that it wouldn't hurt any of our pockets and it was hard to get someone who could work on a van that size, so he offered to have someone he knows fix it. Dropped my van off for 4 days thinking this body shop guy is fixing the huge dent and leak spot that I've been telling Chad I can't find anyone to fix. This guy "fixes" the leak with some weird, ugly, white paste in 2 spots that of course doesn't match my van AND all the dents are still on the vehicle!!! Then Chad tells me out of nowhere it's $300 out of pocket for me! No heads up or anything on my 2hr 30min drive over here saying that I was going to pay that much, and no pictures to show what was done! I asked why this terrible job was $300 and where was the receipt and he asked me why I need a receipt.. The guy "supposedly" charged him $800 for the sloppy work and I am just supposed to believe it without an invoice or any proof. Could have just been making that number up! If he would have given me an estimate beforehand, like I gave him the courtesy of trying to find a good one for him, I would have told him I'll just buy the materials and he can cover a portion of that. Would have saved me the long drive and multiple days without a van. Plus I would have gotten some of the dents out as well for way less. Then I told him I already had to pay for a lot of damages to the vehicle after I drove it off the lot. Things he failed to mention that were busted before I bought this thing, like broken seatbelt sensor which cost $338. Also, the 2 front broken tire pressure sensors, clogged DPF filter, faulty up & downstream NOX sensors which all in total would have equaled a few THOUSAND more dollars, but my local Mercedes with ACTUAL 5 star service looked out for me and made me feel like they were actively trying to save me money with suggestions and tips! I mentioned the damages to Chad and he didn't believe me and wanted proof, yet he could not provide the proof of the $800 "roof leak fix". Then he said I did some major wiring in the van that could have caused some damage which shocked me because I was trying to figure out what he was talking about since I DIDN'T EVEN DO THAT! Just a straight lie! Anyway, now I'm down $300 more and drove home feeling conned. If 5 stars is what they wanted, it should have been a stress free buying experience!

    Tropical Motors Cargo Vans - trailerdealers - Updated September 2026

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