I recently got a full set and a pedi. The receptionist greeted me and offered me a beverage. I made an appointment and was taken care of on time. I like the different pedicure options you can pick from. My hands and feet turned out beautifully. They offer military discount which is an added bonus to this spa. read more

Best nail salon in the area. Staff is friendly and professional. And the salon is super clean. The prices are reasonable and I love that they take appointments. read more

This nail salon is the best I have been to in the area. The nail salon is tropical-themed, hence the name, and has a spa-like,relaxing environment. Customer service is outstanding and all of their equipment is well-kept and clean. Great selection of colors for basic mani/pedis and gel services. For the service that you get, the prices are fair and very affordable. Nick and Lulu are my go-to's for my nails. They always do an incredible job and never rush service. Highly recommended! read more

Very accomadating. I came in with a party of 8 & they made sure we were all taken care of & gave us exactly what we wanted.

This salon is really clean and spacious. The layout is nice because on one side of the wall is the pedicure chairs and then the other side is the tables for manicures. You don't feel like you are on top of one of another in the salon. The salon techs are great. I have never had someone that I didn't like. The prices are comparable to other salons. The nice thing is after your service you can get the time in the massage chair with a paraffin treatment. You need to make sure you make an appointment to get in. read more

Best nail salon in the area. Prices are reasonable staff is really friendly and helpful. It's a very relaxing experience.

This place amazing! I've tried a bunch of different nail salons in the area and this is by far the best one. It's always super clean and the prices are affordable. I would definitely recommend always getting an appointment first because they stay very busy, and it's hit or miss on whether you're going to get a good person or not. I highly recommend asking for Ann or Lulu, they're the best. read more

The best nail spa around! I've had my nails done over 20 years all over the metro area, and Southern Illinois. My dipped nails kept their shine over 2 weeks, as did my painted toes. The ambience is that of an expensive spa - ocean sounds, and no children without an invitation. This is my favorite nail spa - hands down! read more

I didn't actually get my nails done I just had them take off a set of acrylics. I came here for this one time before and it was $5 but now I guess it's $10. They only had three people working when I came in so I had to come back again later in the day. Women who did my nails was not very polite but got the job done. read more

Nice shop, nice furniture and visually appealing. Two flat screens showing ocean scenes and babbling brooks etc. with instrumental music playing... I was offered water or wine, I live in L.A. And have never seen wine served... I had a basic pedicure (there are several to choose from) and had orange slices rubbed in my legs and the juice as well... The staff were friendly, talked and joked with clients which I liked... The pedicure was relaxing and done well I was pleasantly surprised and satisfied. read more

This nail spa is top notch! Very professional & relaxing! No details were spared down to having a Receptionist at the front desk to check you in & out. But perhaps the best part of all...she has managed to minimize the wait times by catering (and sticking to) appointments! If you are looking for a more professional, more relaxing, and VERY clean nail spa, Tropical Nail is it! Make sure you call & make an appointment first! Very nice job! read more

The 2 stars go to the beautiful and clean setting but 1 star goes to the staff. My manicurist needed intense customer service training- I felt frequently berated for not doing what he wanted my feet/legs to do, when he gave little direction, he seemed annoyed and the complete opposite of the ambiance they were trying to sell. I also had to ask for chair massage (part of paid package) and receptionist and manicurist left me sitting without any follow up and attention. I'm not really interested in going back in there again, which is a shame because I really loved the store. read more

I have been a few times since they have opened and have had a different technician each time. The service has always been great and my nails have always looked good regardless of the technician. The facility is clean, spacious, and the prices are excellent. read more

Maybe today was an off day for the salon. I was less than thrilled with the treatment from the "receptionist" person. No one checked my nails for dryness after I sat under the drying light for about 15 minutes. I thought I'd go ahead and get my eyebrows waxed in hopes that that would have encouraged someone to say "this is next". But I inquired about where to go next, which was a mix of asking and hand gestures since the tone in the salon was mute. Finally, when my massage in the chair was complete, I caught my lady's eye and I asked to get out. I'd never had paraffin put on my feet in bags. These bags with my feet in them were then placed into the massage chair's foot massage area. So, I was unsure as to how to remove myself from this potentially messy situation. My lady has to ask the receptionist twice to go see me, first she acknowledged her then went back to her cellphone. My lady asked her again, she then took off the bags/paraffin off my feet, for which she seemed irritated to do. She helped me up but there was still lots of wax on my feet. She left me and got me a dry wash cloth stating that she didn't want me to fall with slippery feet. I had so much wax still on my feet that my lady finally came over to help me. I had wax/greasiness even on my pants. My lady then asked me to wait there. She went into the back and came out to tell me it was only $35 even though I also had my eyebrows done. At that point, my lady just kept apologizing. I appreciate the discount but I really wish the end of my appointment was better and my pants weren't ruined. I may try this place later. I don't do this often so It will be a while. Hopefully, the receptionist will be gone by then. read more

The shop is very well done. I have been there three times. I think they would benefit from some customer service training. They aren't rude or unkind. It's just that they don't offer direction very well or provide information to the customer. I had to ask about the massage and paraffin that I was paying for. It may be a language issue but service to the paying customer should be a priority. read more

I have been coming to this nail salon for 8 months. I wish I had discovered it earlier. I patronized another salon after moving back to the area over a year ago. While here, I experienced the same-old nail salon environment: walk-in, wait for the next technician--you better not hope that you want a specific person because he/she may be busy and receive fast, quality-lacking service. I love this place and the staff. It's clean and efficient. Every technician is good, really! They pride themselves on hiring people who understand it is not about cow-herding customers through the salon but providing quality service. You receive personal attention and hardly seem rushed to complete your requested service. With that said, is it best to make an appointment? YES, absolutely! It is a preference for the salon because, you can tell they want to offer friendly, professional and attentive service. You can even have complimentary water or wine....you may have to ask but it's free. I recommend giving this salon a chance. read more

I have been to several salons and I am very impressed with this one. I plan on coming back again. Lu Lu was great she took her time and it shows!!! The staff had everyone laughing great environment. read more