great service nice staff! the smoothies came out fast and tasted great! definitely recommend going here

Went in to get a drink, KUDDOs to Kevin fast and good customer service . Thanks again young man!

Always very friendly & quick. Wide variety of drink options & they're very customizable. They also have a couple drinks in a kiddy size, which is nice when you're not up for the whole thing. They also offer food, but I have never checked that out. I appreciate that they also have a bunch of add ins and protein variety, whey, pea, & soy. I recommend the strawberry limeade & island green, yum. read more

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I have the app this is my spot for a smoothie it's always the same no matter which location I hit up.

Its new. So its still clean. But took forever to get 1 smoothie. Also asked for Splenda instead of the regular sugar they put in there. But my smoothie tasted like water. It wasn't flavorful at all. read more

I prefer this place for a quick lunch and a needless to mention their smoothies are good . I felt the sandwiches are bit expensive though read more

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I like coming to this particular TSC because they always have some sort of special, discount, or promotion! They have happy hour in the morning from 7AM-9AM, the smoothies are $3 during that time period. Typically, they're busy, but that's to be expected! Customer service is great, the store is clean, the shelves are stocked with fruits + chips, and my smoothies are always delicious. read more

The best calli Flatbread sandwiches ever they have great smoothies you have to try almost every flavor or they're just awesome great service and very nice people clean and a fun place to come to read more

Absolutely horrible customer service , they just left my drink on the counter with it letting me know it was ready , very rude energy will not be returning read more

I have never encountered such horrible customer service as I have today. The cashier refused to give me her name but she called me names, refused to provide me the information for management, talked about me with other staff and performed several rude gestures toward me throughout the encounter. I insisted upon a refund. I'll NEVER go back. read more

Tropical Smoothie Cafe - Refund!!! - Juice Bars & Smoothies Near Me - Dearborn, Michigan

The watermelon mojito smoothie is so good, the only reason I go to tropical smoothie. This location doesn't have sour cream though so that was a bummer. read more

I can't even comment on the food, smoothies, or service since they are not even open during the hours advertised. Shame. I really wanted a smoothie too. read more

This location was extremely dirty and gross. The whole place had trash everywhere on the tables and the floor. The employees weren't even working with gloves on who were handling cash. It wasn't even busy we're they didn't have the time to clean up or take their time, just gross. read more

Good smoothie. Very kind and helpful workers. Clean place. Got the totally green smoothie. Tasted very nice but nothing too special. read more

Tropical Smoothie Cafe - Totally Green - Juice Bars & Smoothies Near Me - Dearborn, Michigan

This is the most inconsistent Tropical Smoothie I've been to. You can order the same smoothie with nothing added back to back and they'll taste totally different. They've now swapped their straws for smaller straws so you have to suck so hard to barely get a mouthful. Most of their smoothies taste like ice for some reason. And today, my oats are not blended in my smoothie they're just sitting on top of it. They also went from cutting my sandwiches halfway to not cutting them entirely. If the other locations weren't 30 plus mins away from me I would have never returned to this location after the first time they didn't make my smoothie right. If you go here and your smoothie isn't right, you know why. Cause they're terrible. read more

Wow is all comes to mind. Come inside and all you hear is the 6 loudest people in the world behind the counter. I had to raise my voice to make my order to speak over them. read more

VERY DISAPPOINTED! I got here at 8:10pm stood in a line and then was denied food service! I come here all the time to order food after the gym around the same time and have never been denied ! I also seen customers leaving after me with food !! The service worker said the cook wasn't taking anymore food orders because she wasn't going to be able to close on time !? The store closes at 9 wouldn't the workers still have time to clean up and close ? I am not coming back here again Ive had previous issues with this SAME store and never commented but I am so done with this LAZY STORE!!!! PURE LAZINESS!!!! read more

I have just got hooked on this wonderful food and smoothie because I am now eating right and every time I frequent this location, it is professional and fast. I appreciate the way I am treated and the delicious taste of my food. Buffalo Chicken wrap is the BOMB! Thank you read more

Love the make to order smoothies! Fabulous food and consistent pleasant customer service. Just need a different environmental friendly cup and ditch the styrofoam. read more

Terrible place... never can get your order right, and always a bunch of Teens working with no manager or anyone elder over looking the place! Make the extra drive and head over to West Dearborn! Also let's not forget the fact that their phone never works.... their excuse is always "Oh that's weird" read more

Great smoothies. One important observation, workers need to wear gloves to ensure safety of customers. Please do consider marking this a must for the sake of your business. read more

I chose a basic smoothie off their menu and it was made perfectly. It did take a little longer than it should have to make one smoothie compared to other Tropical Smoothie locations. However, that was okay with me. As long as the smoothie was great and it was. read more

Awesome service ! I often come in here and my drink is always right and everything is fresh . Employees are real friendly and the owner is real nice ! read more

Every time I go I get the Bahama mama (my favorite) but lately it literally tastes like water legit no flavor I have to ask for extra white chocolate for it to taste like something read more

This has to be by the worst experience I have ever had at a business. I visited this location yesterday and I placed my order ordering 3 smoothies (pomegranate plunge, jetty punch (split in two cups for my children), and a island green smoothie with no pineapple (allergic) and to sub it for green apple. I heard the cashier tell the young lady Evelyn to make sure the island green had no pineapple (Evelyn then rolled her eyes and continued making smoothies).Upon receiving my smoothies after my daughters tasted them they both immediately realized they had the wrong smoothies, I waited for the associate to let her know that she had made mistake with the smoothies and separated the wrong one. The associate then offered to take the two incorrect smoothies and make them one, I said no they been drank out of. She then took the jetty punch after it had been drank out of and split it into two small cups and remade the pomegranate plunge all while being rude and speaking over me to other customers in a different language. She then finally remade the smoothies and I left. As I'm drinking a few sips my island green I start to feel a little tingle in my mouth and realizing my smoothie had been mad with pineapple. I then returned about 8:10-8:15 pm I explained to the gentleman at the register that my smoothie was incorrect and that it was made with pineapple, he the. Asked me are you sure? My response I'm positive otherwise I wouldn't have come back and my tounge wouldn't be swollen and my throat wouldn't be itching. The gentleman attempted to talk to Evelyn about the mix up and her response "I don't want to hear anything she has to say, you fix it". At this point I'm outdone and asked the gentleman for the Store manager name and he stores number. He tells me the store manger name is Brooke and pointed to the number on the receipt. I called the store on 11.6.18 at 8:20 am and asked to speak to Brooke, I proceed with the conversation expressing my experience with Brooke and her response was well what do you want me to do eventually we're ypur smoothies correct., I mean I can talk to my employee (with a really aggressive tone). I responded oh wow you know what can you give me the store owners information where I can reach him because this is horrible. You are mad at me when your employee made a mistake and responded with horrible customer service. Brooke then told me she wasn't allowed to give me the owners information, hung up the phone and before hanging up told me to go ahead and call corporate. I'm appalled by this response and the horrible service that I experienced at this location. This makes me never want to patronize another tropical smoothie ever. This is unacceptable and she doesn't even understand the severity of giving me pineapple after I specifically told them that I had an allergy. Unbelievable. I have never experienced anything like this In my life and I think that I just might take this further and contact me a lawyer about this manner. ~KG Sent from my iPhone read more

worst tropical smoothie experience ever! got 2 chicken bacon ranch wraps & there was no bacon in them! also paid for coconut & it was not in my smoothie! i also got my friend a caprice sandwich they asked me if i wanted to add bacon i say yes pay an extra 75 cents for the bacon that wasn't in the sandwich! there was only 3 people working. they looked very overwhelmed & flustered! they need to hire more workers! read more