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    Tropical Smoothie Cafe

    3.7 (49 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 months ago

    Tropical Smoothie Cafe Photos

    Business Info

    TROPICAL SMOOTHIE CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    J David H.

    Let me start off by saying they barely get a 2 from me. After two very weak visits in a two month period I would not recommend. A real shame because the location is excellent and my kids love TS. Location off of Great Neck and Virginia Beach Blvd is great! They are physically on Great Neck in the Renaissance Shops at the corner of the strip. Parking is very good and the lot was clear of debris on both visits. However just outside their door today was a pile of poop that looked like a pony had paid them a visit. The dining room is spacious, possibly the largest in the area. Tables and floors were clean. The men's restroom was also clean and had proper supplies. The service at the counter was adequate both times and no issues checking out. I also used my rewards app that recently was credited $2 for customer loyalty. On both occasions my daughter ordered a cheese quesadilla to go. The first time we were in the car a mile away when she reported it was roasted, I mean black! If you are packaging it up you would notice it, so horrible quality control. I turned the car around and called to report and have them start a new one. They successfully remade it and was ready when I arrived. Most disturbing barley an apology for my trouble. Today the same scenario except for it was a combo with drink. However, before leaving I had my daughter check her quesadilla. Again it was overdone not as much as the last time but still overdone. I reported the problem and the staff person told me the setting was the issue. Like change the setting people, really! A new one was cranked out fairly quick and my daughter reported in the car that the cheese was not all melted. They also forgot her apple. So back inside with no apology for either issue. Finally my daughter reported her Jetty Punch smoothie did not taste correct. How can this place be a 4 star is really beyond me. There were four-five staff working the location and appears no oversight. Again would not recommend and will not be back.

    The Chicken Pesto Flatbread tastes sooooo good-washed down with a Detox Island Green
    Ashley H.

    This is probably my favorite Tropical Smoothie out of the local locations. They never get my crazy complicated order wrong or even make so much as a complaint type attitude with me. They always have the ingredients in stock and just a well put together location. They honor my coupons and the new app and can't really ask for much more than that. I recommend this place!

    Tropical Smoothie Decor
    Mo B.

    After tasting Tropical Smoothie's concoctions, I went out, inspired and bought a blender. A really nice one at that. Somehow, mine just can't compare. I've been going to Tropical Smoothie for years now and think I may have a problem. They just do health conscious food right. The smoothies are almost meals themselves and are fantastic anytime of the day. The location by the Virginia Beach courthouses has a happy hour every weekday morning and all low fat smoothies are 50% off. I have a rotation of either Blimey Limey, Jetty Punch or Tropi-colada. Tropical Smoothie makes great wraps and sandwiches. The veggie wrap and soup of the day are great because somehow they fill you up without reaching a point of no return. The great thing about this local chain is there are enough to visit twice in one day, no shame.

    Brittany Z.

    Although the staff is less than enthusiastic they get the job done. A little more friendliness could go a long way. The wait can be a little long, but when dealing with so many ingredients and specifics understandable. That being said, my order has always been correct and delicious. I like that no matter what day or tropical smoothie I order from they always taste the same and correct. I don't like surprises when I'm ordering on my lunch break so consistency is key. Overall the smoothies add excellent!

    Happy Hour Smoothies. Great way to start the day.

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    4 months ago

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    9 months ago

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    10 years ago

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    2 years ago

    Customer service absolutely sucks, the little girl on the register had the biggest attitude!! Never coming back.

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    7 years ago

    I love Tropical Smoothies...their wraps are delicious also ...will highly recommend this place..

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    Kate F.

    Thank you! We love our wrap lovers :-)

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    7 years ago

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    Kate F.

    So glad you enjoyed it! See ya soon! :-)

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