Either heading North or South, this Marriott in Scranton is the hotel I look forward to staying at…read morewith our dog, Rooms are spacious, bathrooms large. Soft towels etc. even our pooch agrees Love the location( right off interstate 81/ plenty of dining options nearby). Staff is always welcoming as well. More breakfast options than other hotels and best of all, plenty of coffee. 4.5 stars

I've now stayed at this hotel several times, and recently my car broke down as I was driving…read morethrough Scranton, so it became my new home for more days than I wanted. However, it was a nice place to spend that time, despite my life feeling like I was in a groundhog day movie. The daily, free lobby breakfast rotates through a few basic options. Scrambled eggs, bacon, sausage links, and always oatmeal, fruits, yogurt, bagels/toast/English muffins, etc. Plus, my kids' favorite, a waffle maker and a lot of batter to make your own waffles. The best part of this hotel is that it is dog friendly, with a 50 dollar pet charge, and it's quite nice for a pet-friendly hotel. Across the street you'll find several restaurants, a movie theatre, etc. There is also a small pool (no hot tub) and an exercise room that gets the job done! Although I was thrilled to escape after continuously extending my stay during the car fiasco, I have and will stay there again when I'm in the area with my pup.

This hotel was slightly above average for my stay From…read moreoffice staff was a 12/10 when checking me in One Greta thing is they don't lock the thermostat so if you like it cold to sleep like ai do you can crank it down to 45 degrees Water pressure in the shower was a 8/10 Sink water pressure was a 5/10 Pillows were a 4/10 It's not a bad place Just your average Hampton I

Awesome stay at this hotel. A++! We spent days here twice both were amazing! Great location…read moreclose to the city, beautiful views, beautiful property clean rooms. Great breakfast. Great customer service - great pool and fitness center again A+

It's an old hotel, but the staff was positive and the room was clean…read more We had excellent service, but I won't bring children here after seeing the manager Greg Loughney on Fox 56. Look it up for the reason why. Kas

Nothing impressive here but the service did improve during our stay. They have a nice fire pit at…read morethe outdoor seating area but when I tried to sit out there a couple times in the evenings, it was overrun with cigar smokers and or kids running around screaming, playing, being kids. Not something I would call relaxing. The rooms are dated and our bathroom ceiling had what looked like water stains. Balcony door would not open but we didn't have a nice view anyway. (New hotel construction- also loud hammering early in the morning, so be aware of that) Breakfast is not included. One of the mornings it was unavailable due to "someone calling out". That says bad management to me. Another morning some poor guy wanted avocado toast, one of their advertised offerings, and the server said "yeah sorry we aren't making that today". What the heck? We did try the breakfast sandwich and a premade yogurt parfait which were passable but not amazing. All in all we wouldn't stay here again. The holiday inn express is close by and much better. Or splurge a little and stay at the Radisson in steam town.

Rooms are a little smaller than I expected, but was adequate for what we needed. Nice little…read morekitchen with large fridge. Breakfast was good, scrambled eggs, make your own Waffles with toppings, oatmeal, sausage, bagels, bread, cereal and fruit. Staff was excellent especially Joshua. Very helpful and friendly. I would recommend this hotel.

Pros: small kitchenette with full sized fridge…read more Cons: overall property was dirty, gym equipment old and needs to be replaced, snack section not stocked, no house keeping, toilet in room constantly running, WiFi not working. I would not stay here again.

Went to comfort suites for anniversary had a amazing time the staff was very receptive very nice…read moreand polite room was very nice clean

If I could give this hotel 0 Stars I would - it is disgusting - dirty bathrooms - dirty curtains -…read moreair conditioner filters were completely clogged - couch cushions had white/green/yellow stains on them and the smell in the whole place was terrible - the wall of the bathroom was disgusting and the bathroom vent was clogged with dust - the breakfast was really limited - not your traditional "continental" breakfast - do yourself a favor and drive right past this hotel or believe me - you will be sorry - they had the nerve to charge $4.00 for a bottle of water - just added insult to insult

"In our mountain greenery Where God paints the scenery…read moreJust two crazy people together" (Rodgers and Hart) The Springhill Suites by Marriott Scranton Montage has a very cool location way up high on a green mountaintop with pretty scenery and a great view of the ballpark. The hotel is within easy walking distance of a small plaza and a few restaurants. Our room was fine- good Wi-Fi, good AC, plenty of outlets, a comfy bed, decent cable TV, and a nice bathroom with a good shower. Average breakfast buffet with eggs, sausage patties, pancakes, waffles, cereal, yogurt and breads. Zero complaints at all.

I wasn't a fan of this hotel, let alone my room. The lighting was dull and it smelled slightly…read moremusty. The walk-in closet needed new wallpaper and/or the carpet deep cleaned. It smelled old and neglected. The shower converter didn't work so I had to take a bath at 5am; worse, I also needed to wash my hair. Additionally, the outlet in the bathroom also didn't work, so I had to walk back and forth between the mirror in the bathroom and the bedroom to blow dry and style my hair. I made the staff aware of the issue during the day while I was out of the room, and they sent someone to fix the shower, but the outlet remained unusable. The next morning I went to take a shower and no water came out. Housekeeping only took the trash and provided fresh towels most days of my stay. They made the bed once and didn't rinse/wipe down the tub or sink at all. The elevators are slow, the breakfast was bland, and the fitness center was under renovation. The staff recommended going to another fitness center at the neighboring Marriott property, free of charge. And of course, there were the slamming doors that shook the walls. I was beyond ready to get out of there. The customer service was fine and the proximity to stores and restaurants was excellent, but the hotel's design and decor is over a decade old. I was lucky enough to have the one shower that was different than all the others in the hotel, yet, I was only able to use it twice during a three night stay. I should have my basic needs met without having to switch rooms or hotels. I will not return.

We held my daughter's bridle shower here on 4/27/25. It was absolutely amazing! The owners Paul and…read moreJosh have this venue decorated and set up so beautifully and made the progress of booking, selecting the food, ect. So easy. The food was amazing! The manager Lala was so very helpful with everything that needed to be done to set up. The wait staff and bartenders were also outstanding! Made my daughters day so special

Over the past 3+ years, proprietors Joshua Mast and Paul Blackledge have lovingly restored this…read moreonce-decrepit mansion into a beautiful event space and small boutique hotel/bed & breakfast. Located steps from the University of Scranton on the main drag of Mulberry Street, The Colonnade's meeting/reception rooms are beautiful as is the suite I stayed in for two nights. The original structure was built in the 1870's and it looks like much was done to preserve as much of the original woodwork, fireplaces and tile work as possible. High ceilings, curved walls, beautiful chandeliers...Joshua and Paul have returned the property to its former grandeur, yet have decorated the space with whimsy. In the Music Room, featuring an antique grand piano that came with the property, the blue walls are covered with lots of fun art work. My suite featured a separate sitting room, beautifully tiled bathroom and a separate bedroom with a king-sized bed with soft, luxurious bedding. Flat screen TV, free wifi and continental breakfast also come with the room. Several family members in town have attended functions from private baby showers to special holiday brunches at the Colonnade and report that the food and festivities were wonderful. There is parking in the back, and be forewarned - the property is off busy Mulberry Street - so for those not used to city noise should be prepared. It can be noisy in the early morning. So, while I have family I can stay with next time I'm in town, I will probably opt for staying at the Colonnade again.

2 stars is a bit a of stretch..im rounding up and being nice since it was only $50…read more Should have done more research..had a lot of success recently with 'express deals" on priceline but this was not one of them. Looks like it's been in need of major upgrades for 20 years. Old is one thing but dirty is another. Staff was nice but it stunk and we had ended up leaving and staying at the 4 Points (which was excellent). I should have grabbed some photos..it wasn't just old - somethings were eerie and strange like arbitrary splotches of paint and crooked doors. The TVs were nice a modern...you think they would have done some other fixes and upgrades first.

Stay away!!! I was one of the fortunate ones that had a refurbished room,,,however,,,,there were…read moreno towels,,,,and poor reception on the TV. When I asked for towels,,,they were refused siting that house keeping was unavailable after 5pm and I needed t I wait until after 8am the following day. The grounds were absolutely horrendous and I awoke to a ruckus nearby at 1:22 am. Needless to say,,,I spent a very restless night not trusting the environment and dealing with a non existent GUEST experience. To make matters worse...I paid almost 100 dollars for the worst place I've ever stayed....​

Clean rooms. Decent pricing. Nice hot cold complimentary breakfast .front desk staff was friendly…read more Would definitely stay here again.

Two words: BED BUGS! Do NOT stay in room 310. It is infested with bed bugs and you will risk…read morebringing them home with you! My fiancé noticed he was covered in bites after laying in bed for a half hour. I jumped up and inspected the bed and found 4 critters under the pillow. I also had notes on my ankles, thigh and ear. The staff promptly changed our room, but I couldn't sleep out of fear these pests are infesting the entire hotel. I am posting this review now so everyone who is thinking about staying here knows immediately. I will update more with the response from Holiday Inn.

The best part of Scranton for me was my stay at the Radisson. Beautiful decor, comfortable rooms,…read morefine dining and exceptionally nice staff.

This was by far the worst experience I ever had. When I…read morechecked in, everything was fine, until we got into the room. As soon as I opened the door it smelled like mold and mothballs Which is not a big deal, I kinda expected from an old hotel/repurposed train station. However what I didn't expect were the carpet floors being slight wet/moist and finding toe nail clippings. That made the whole situation feel worse. On top of that when we first arrived on Saturday night There was an open water bottle sitting at the corner of the black bench on the fifth floor where we stayed.. when we left on Monday late morning 11am, the water bottle was still there. I had to take a picture of that before leaving because it just proved to me how the cleaning crew and staff management manage their cleanliness in the building. When I first arrived with 40 min of getting situated, I had security knocking on my door checking to see if we had kids and if they were alone. Apparently there was a noise complaint saying they only heard kids and no parents and were concerned. That felt very odd to me. I informed the front desk how I felt and if I could just leave that same day and not stay over night, the lady said she will still charge for the room regardless of my experience. I DID NOT want a refund for 1 day , I just simply wanted to cancel my over night stay and not get charged for the 2nd day. The front reception lady was rude and didn't seem to care. I kindly ask to speak a manager or any supervisory on duty to see if there's a way I could just simply leave and not pay to stay the night if I left the same day in the early afternoon so they can resell the room and make their profit. The front desk lady rudely said no they don't have any manager and said I can leave a voicemail. I am disappointed because I traveled from out of state to stay in this hotel because of all the fun cool haunted stories. I didn't care that the room smelled like moth balls or mold. I just didn't enjoy walking on wett moist carpet and old toe nail clippings. The first room and the lack of empathy from the staff member. This could have been easily resolved with any supervisor or manager. But the lack of care resulted in me putting my real genuine experience.