Had a really minor fix to our car after a mishap on the highway. Not only did they fix it but they…read morealso went through what happened, how they're fixing it, and what we might need to do in the future. Straight forward and no frills. Expect honest, direct work being done in a timely manner.

I believe a good mechanic is more important than a good doctor. Charley is probably the best &…read moredefinitely the most honest mechanic I ever went to. He will only use original equipment to repair, not some cheap knockoff. If your car doesn't need it, you won't get it. His shop is usually pretty busy, but he will get you in fast. If you're on the southwest side & your car needs some work, take it to Charley's.

Fair, honest, does not overcharge. Great service. Patrick repaired my car in a pinch and literally…read moresaved the day.

I drive a 2002 chevy Impala, when the engine locked up i gave these guys a call and they quoted me…read morea very affordable price to install a new one, after i got the car back while driving it would have a strange shutter and i later found out that it was because GM uses 3 different gear ratio's for that model and you have to make sure that you get the right engine to match up with the transmission or it will throw off the shift points and chew your transmission up. well, it would have been nice for a professional to share that kind of detail before acquiring a replacement for it. i had to replace the transmission a few months later and when i explained what had happened they wanted to charge me almost twice the amount for a transmission intall then what they charged me for the engine. so as warning, they will slap a part on no problem, but YOU better do the digging to make sure there arent any critical details like this before they do the work because they sure as hell dont seem to be very knowledgeable.

Dyrail Brown was the most gracious salesman. I felt like I was talking to a family member. He was…read moreattentive, empathetic, and just so great through the whole sales process. My husband and is a former auto sales person and it takes alot to earn his trust. Dyrail had his trust. Such a great car buying experience.

CAVEAT EMPTOR UNACCEPTABLE SERVICE, IMPROPER REASSEMBLY, AND DAMAGE TO MY VEHICLE…read more My experience with Mercedes-Benz of Orland Park was completely unacceptable and far below the standard expected from a Mercedes-Benz dealership And The MERCEDES BRAND USA as i contacted them and heard nothing to report the service . After servicing my vehicle, the dealership installed a part incorrectly and returned the vehicle without properly inspecting its work. My vehicle also had extensive damage that was not present when I brought it in. The leather and seats were cut and scratched, other areas of the interior were scratched, and the exterior of the vehicle was scratched as well. A portion of the cigarette lighter/ashtray compartment was also broken. The dealership placed the large, dirty protective vehicle cover inside the passenger area and left it across my back seat. I was allowed to drive all the way home without anyone telling me it was there. I did not discover it until my daughter asked what the dirty cover was doing in the back seat. I am attaching photographs that clearly show: The part that was installed incorrectly The cuts and scratches to the leather and seats The scratches and damage throughout the interior The scratches to the exterior of the vehicle The broken portion of the cigarette lighter/ashtray compartment The dirty protective cover left inside my vehicle These photographs show exactly how Mercedes-Benz of Orland Park returned my vehicle to me. I immediately contacted Mercedes-Benz USA and was told that a case had been opened. I was given a case number and expected someone to contact me about the improper work and damage. Despite being assigned a case number, I never received the promised follow-up or any meaningful resolution. This was not a minor inconvenience. My vehicle was improperly reassembled, damaged inside and outside while in the dealership's care, and returned to me in an unacceptable condition. My complaint was then ignored. A luxury dealership should carefully inspect its work and treat every customer's property with professionalism and respect. Mercedes-Benz of Orland Park failed to do so. I own two Mercedes-Benz vehicles and have supported this brand, but this experience has completely changed how I feel about Mercedes-Benz. Because of the improper workmanship, extensive damage, lack of accountability, and failure to follow up, I will never purchase another Mercedes-Benz. Mercedes-Benz of Orland Park and Mercedes-Benz USA need to accept responsibility, correctly install the part, repair all interior and exterior damage, and explain why my complaint was never properly addressed. This is unacceptable business practice for any dealership--especially one representing the Mercedes-Benz name. I have damage to the outside photos as well

I am a new customer. I was looking to replace my two batteries on my 2021 Chrysler Pacifica. A…read morecouple of family members suggested that I give J&B a call. I did and they gave me a great price for the work so I scheduled an appointment with Daniel. When I brought my vehicle in they took it right away and less than an hour later the work was done and I was on my way. I highly recommend this local shop. They did a great job without any issues. I'm sure if I need any other work I will be calling them!

I've been going here for close to 15 yrs. Ben and his brother Jimi, have a 1st class operation…read more They get my repairs done in a timely manner, at a very reasonable price. If you bring your vehicle there for something he doesn't think you need, he will call you and tell you it's fine. May be something else .this time around I needed a tramition on my wife's 2018 Grand Cherokee. I took it to someone close to my house to do the work. They charged me almost 7,000.00 and the work was terrible. I called Ben, he got me right in, found me an almost brand new trans and installed in less than a week. My wife was smiling from ear to ear. She said it's night and day. Drives like a brand new car. He did it for almost 2000 00 cheaper with far superior results. Can't say enough about these guys. They're the best. Easily 5 stars

I had work done on my vehicle by Lou's Auto. Later, I had a flat tire that could not be changed due…read moreto a lug nut that according to Lou's Auto was over tightened. The lug nut was cut off and replaced. Lou's Auto charged me 2 hours of labor and $7 dollars for the lug nut itself. In a previous encounter, I took my car to be repaired. I discovered that is Lou's will find parts to repair your vehicle but they will increase the price of parts needed to do your repair. If you go here for service, ask them to show you the receipt for the parts they purchased to fix your vehicle.

Best mechanic in Chicago. It's hard to find a trustworthy mechanic and one that is skilled. Bob…read moreover at Lou's is a great guy. I send a lot of my customers to him because I know they will be 100% satisfied and they always call me and thank me for sending them to him.

Best service ever. Go above and beyond to help a customer. Appreciate being able to run in and get…read moretaken care of when needed. Would recommend them every time. The owner Steve is a great person and Dave is very good at what he does. 5 stars always.

Excellent service every time. Repairs and maintenance at quoted price and promised timeframe…read more Trustworthy work and competitive pricing. Couldn't be better!

Bill is amazing. Good ole fashioned honest car mechanic. My highest recommendationread more

Best auto body shop I could have ever chosen to fix my car after an accident. They were the only…read morecompany who actually kept me informed throughout the time dealing with this accident. They emailed with reports when something changed with the repair. When it was ready for pick up, they offered to stay after hours in order for me to get it that day. They have a good amount of cars that need repairs on their lot, but they are extremely fast and meticulous with repairs. My car looks AMAZING! It runs exactly the same as before the accident. This company has relieved sooo much stress I had about having a car in an accident. It looks and drives wonderful!

Josh and team had me back on the road quickly after a caliper lockup on my Honda accord . Every…read morebrake press was a bad noise. Being a single lady I am always nervous taking my car in for repair, but felt I was in good hands and was very happy with repair and price ! Thanks Midwest Wheels

Trust and respect are earned not given…read more But when it goes bad it goes bad There are always 2 to 3 sides to a disagreement My recommendation is to stay away from Midwest wheelz Very sad ending and warranty is just that warranty Not honoring this is what breaks the trust and respect And does not return calls... is basically unprofessional Take a chance Best of luck