Northside Automotive, Safet and his team have relocated to Bensenville. The new business name is…read moreRoyce Automotive, 211 Beeline Drive, Suite 1, Bentonville, IL 60106. (630)​ 594-4987. Safet and Sair Arapovic are the most ethical mechanics I have ever met. I promise, it's worth the drive. You will not be disappointed.

Excellent from start to finish. Needed a window replacement. Was able to get me in the next day and…read morehave the car ready later the same day. Good price. Very friendly, helpful, responsive. 100% would use again.

They replaced the battery on my Alfa Romeo And 9 months later it died leaving me stranded on the…read moreside of the road. I called the service center and they said they would call me right back. They did not and after several attempts to contact them I had to reach out to a different service station. After testing the battery for several hours this other service station determined it to be completely dead and I had to purchase a new battery. Perillo refused to refund the cost of the defective battery they sold me. They have the worst customer service of any service station I've ever worked with. Will never go back.

I am a longtime Perillo BMW service customer (or "Gold Coast Motor Cars" as they sometimes style…read morethemselves), and my experiences with their work have been very good. Their service team has been responsive--Ana Salgado and Alex Padalko in particular have been wonderful. However, their cashiers' conduct today was disgraceful. In the past, our caregiver has picked up our car and I have paid for the service online. No problem. However, without telling us ahead of time, Perillo apparently changed their pickup policy, such that they no longer accept remote payments. Because they did not tell us about this "new policy," we did not make arrangements for our caregiver to be able to pay when she arrived to pick up the vehicle. This created a problem, because our caregiver was due to pick up our young children from school. We explained the situation to Perillo and asked them to release the car so our caregiver could pick up the children. In a word, their response was heartless. I offered to pay over the phone, and I offered to immediately leave my office downtown to come pay the bill. Perillo refused any of these solutions, instead explaining to me over the phone--"as a courtesy"--the details of their policy change. Two employees told me there was nothing they could do, while they supposedly tried in vain to reach someone with authority to authorize a remote payment. They did not say whether this was possible, and could not even tell us how long it would take to find out. Ultimately, Perillo never did anything to release the vehicle without payment. Our caregiver was able to leave only after I made arrangements through our credit card company for her to be able to pay on site. Bottom line: Perillo blindly adhered to an unannounced new policy, and would not budge to accommodate a longtime customer whose kids were left waiting at school.

They were able to tow my car and fix it very quickly. Danny made sure to keep me in communication…read morewith everything that was going on with my car and what he was doing.

I really appreciate a solid, honest to goodness mechanic shop. I had my brakes done here on one of…read morethe coldest winter days in history. Everyone from the owner to the technicians were very kind and extremely accommodating. Being new to the area, I was worried about going to a new mechanic, but these folks make you feel right at home. Thanks so much, I'll be returning for all my car needs.

They have multiple people in charge. The workers are pocketing the cash no receipt and owner…read moreapparently not aware of his employees scamming customers.... Proceed to call me a broke ass and take pictures of my car. The shop is a mess. They are lacking professionalism. Stay away people.They did the work for $80 to change both parts I brought in my own parts . Unfortunately one went bad and now they don't want to honor the same price......... Make sure to get receipts. The work literally took 40 minutes they have cameras I saw them do the work. Owner needs to take classes on how to treat customers . I have pictures of them doing the work back in March 3 2026. New owners/ also back in March the guy said new owner . What's really going on!!!!!

Upfront and honest people, issue was solved quickly and for a good price. I plan on coming back for…read morefuture issues. Would recommend.

I received an outstanding service . The entire crew at M&R complete auto body service , did a…read morefantastic job on my car ! I will always recommend their services to anyone . Thank you once again!

My car was hit on the side and it was not driveable. M&R was able to take my car in two days after…read morethe accident and fixed it within 2 weeks! There was a lot of damage but they managed to fix it very quickly! The customer service was great and they had amazing communication. I highly recommend this business if anyone is looking for an auto body shop.

Great crew to work with.I feel so fortunate living down the streetread more

I never thought I would be writing such a negative review, but I have been given no choice. I'm a…read morebusiness owner myself, and I try my hardest every single day to keep my customers happy and to only get perfect reviews. So far so good. But here's a story for you. My family has been going to this mechanic with our 4 cars since they opened a few years ago. Their customer service was never great, but they always knew what they were doing, it is a nice, clean shop and it's located only a few blocks away. Last weekend my brother took his car for an oil change and a tire rotation. Somehow one of the technicians installed the oil filter incorrectly. On Monday morning, my brother was driving to work and his car eventually died, the oil was all over the engine bay, since the filter sort of points up at an angle. My brother called towing right away and had the car taken to Bobak's. By the time my brother arrived at Bobak's, their technicians reinstalled a new filter, which was sparkly clean, and they made a hole in the back of the oil pan, and said that my brother must have ran over something (driving backwards, I assume), and the oil magically flew up from the oil pan onto the top of the engine. An argument escalated pretty quickly and the owner, Paul, kicked them out of his shop and made physical threats. The car is getting assessed at another shop right now, and the new mechanic confirmed that a hammer had to be used to make the repeated dents on the oil pan. I think it goes without saying, DO NOT GO THERE!

Extremely disappointed. I brought my car in for body work and discovered items missing/ stolen from…read moremy vehicle when I picked it up. Completely unacceptable. I would not trust this shop with my car again. Better options around that you can trust.

I've been meaning to write this review for a while now. Car Repairs are not fun. However, the staff…read morehere come across as honest and reliable. This is my preferred place to get car work done. They have done everything from replacing my headlights and oil changes to fixing my power steering and transmission issues. The communication is perfect. You can text, call, send smoke signals, and they roll with the punches. They are responsive and quick and always offer warranties on their work.

I came here this week because I failed an emissions test and was recommended this place. I spoke to…read moreManny and he worked with me on payment and gave me his word (which he confirmed the owner agreed with). I come back the next day to pick up my car after the payment deal was agreed on and implemented and Vanessa had a snarky attitude claiming that this deal I made with manny (and again confirmed with the owner) didn't exist. I asked if she could please reach out to manny as I was here yesterday and spoke to him and she did and he lied and said our deal wasn't what we agreed on. I picked this establishment after visiting others that I felt we're gonna rip me off and trusted this one wouldn't and am disappointed that this is what occurred.

Be hesitant comming to David's auto just asked to speak with a professional the lady upfront is…read moremoney hungry and they do not care for constomer service I asked to speak with somebody and she started screaming prices and telling me I have to pay all these things when I just needed to speak to the mechanic about a issue with my exhaust for a professional opinion she started saying things she had no knowledge about and they haven't even seen my car multiple people I know told me they had similar experience but I wanted to give it a shot for myself but they indeed was right and this establishment dose not car for the people they serve tri Taylor area