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    Troy Motel

    4.0 (2 reviews)

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    7 years ago

    Helpful 6
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    Love this 8
    Oh no 4

    6 years ago

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    Sheraton - Akiko Liu Photos

    Sheraton

    (246 reviews)

    $$

    2022 was the last time Pacific Media Expo (PMX) took place and I'm glad it was local at the…read moreSheraton in San Gabriel, perfect for my panel where I shared about local anime adjacent businesses and restaurants. I'm praying one day they come back. The convention was held at the Sheraton San Gabriel which was the perfect size for a smaller con without being too crowded and without being too oversized. There's free parking if you're okay walking from the 99 Ranch Market plaza or if you find it in the close by residential area. Looks nice inside, the panel rooms were smaller, but accommodate the smaller attendee population too. Internet connection for the event was fine. Acoustics in the ballroom and panel rooms, along with AV set up was good. Lobby area and some just standard hotel backdrop were perfect for photos. Love that it's walking distance from lots of delicious food options. Staff were friendly and venue was nice and clean. Restrooms were clean each and every time.

    I only booked this hotel because the website advertised a heated pool. That was literally the main…read morereason I chose this place for a staycation. I could've stayed at the Le Méridien in Arcadia, but I picked the Sheraton instead because of that feature. At check-in, I specifically asked again about the pool temperature, and staff assured me it was always kept between 80-85 degrees. To my surprise, the pool was absolutely not heated. When I called the front desk, they first said, "Oh yes, it should be" and "It's always 83 degrees." Once I explained the water was clearly cold, they changed the story to "We turn it off during certain hours," then immediately corrected themselves and said they were "having technical difficulties." At that point, I was already disappointed. Then I tried using the hotel room phone, which barely worked. The staff member kept saying, "I can't hear you," and then hung up without even attempting to follow up or figure out what the guest needed. Other issues: * WiFi was extremely slow and unreliable * TV streaming/WiFi barely worked * TV remote was terrible -- buttons had to be pressed hard and had a 5-second delay * Shower water never got hot enough Overall, this was a bad experience from start to finish. The hotel looks nice and has all the fancy bells and whistles, but the actual experience was frustrating and disappointing. To top it off, during checkout, nobody seemed to care about the issues I experienced. They just told me the total for the bill and moved on. Will not be coming back.

    The Langham Huntington, Pasadena - Photo Credit | LXN Photography, Lianna Xiaokui Nakashima -- Inquire to Book Your Wedding, Events, Portraits on https://LXNPhotography.com

    The Langham Huntington, Pasadena

    (1.4k reviews)

    $$$

    Clean, classy stay in the beautiful City of Roses. I pulled into the breathtaking driveway where…read morevalet team members swiftly whisked away my car, parking it safely. They proceeded to handle my luggage and direct me to the check-in. The lobby was ravishing, plastered with beautiful crowning and a centerpiece of the most radiant lilies. I was able to check in quickly, the attendant had a hospitable attitude and was very polite. The moment I stepped into my room, I could smell the fresh lingering scent of linen, and dust was nowhere to be seen. The bathroom floors sparkled, and the marble was smooth and cool on my feet. Couldn't have slept any better than I did in this deluxe patio room. The view outside was magnificent, and my morning coffees tasted one hundred times better than any restaurant I've had. The teahouse restaurant was luxurious, with the most delicious jasmine tea and scrumptious blueberry scones. The chicken sandwich was served on a beautiful plate and tasted delectable. I truly have no single complaints, I couldn't have had a better stay anywhere else. This location blows any other hotel in the Los Angeles area out of the water. 1000/10, cannot go wrong here.

    Beautiful spot for afternoon tea. Took my mom here for Mother's Day and she loved it! Everything…read morewas pretty good but my mom got the white peach tea and it didn't have much flavor - tasted like plain ol' hot water. Also when the server brought out the food, my mom was like is that all vegetarian and got confused. The server confirmed it was..obviously it wasn't because we were sharing so I clarified and the server responded like I was dumb for asking lol. Our main server Luisa (hope I got her name right) was absolutely great! She was so lovely and truly the best

    DoubleTree by Hilton Hotel Monrovia - Pasadena Area - Guest room bath

    DoubleTree by Hilton Hotel Monrovia - Pasadena Area

    (379 reviews)

    $$

    I have stayed in this lovely Double Tree by Hilton Hotel Monrovia 5 times in the past and always…read morehad a great experience with everyone and everything. You can go there for business and/or pleasure. I didn't have a reservation and walked in w/out one. Christopher at the front desk said that they had few rooms available and he can check me in right away. Had to run to the restroom in their lovely lobby very fast before taking care of business. Let's not forget that they welcome you with 2 warm, fresh Chocolate Chip cookies. I had to meet up with a client to discuss her wedding plans so that was the main reason that I was there this past weekend. February 28th, & March 1st. Checked out on the 2nd of March. Walked in to my room on the 7th floor #708 & later was moved to #718. I was planning to give this hotel 4 stars based on what happened in the 1st room, but since everything else went flawlessly from the restaurant, to the pool, jacuzzi, shower, etc... I will give them 5 solid stars for the employees going above & beyond for your comfort. They genuinely cared for your stay and the hospitality was just FANTASTIC in every way, on every level!!! Everybody was very helpful, nice, and caring. Both rooms that I stayed in were SUPER CLEAN, comfortable bed, sheets, towels, were crisp, and clean too. Pillows were also comfortable. Not too soft & not too firm. I had a minor or I should say a big hiccup the 1st room that I had stayed. Around 3:15am I hear this ugly, loud noise/sound coming from the bathroom. I couldn't figure out what the problem was and was keeping me awake. Plumbing problem with the toilet. Called the front desk and Simon who was working the graveyard shift refused to come up to check it out. Instead he sent the security guard by the name of William. That was not William's job. He somehow came to figure out what seemed to be the problem and long story short he helped me move my stuff to the next room down the hall. Both rooms had the following amenities:gym, meeting rooms, pool, with 4 cabanas, small store that had snacks, bottled drinks, cookies and other handy stuff. Restaurant, bar, small fridge, microwave, a safe, big closet with lots of drawers, blow dryer, shower, TV, phone, an iron, etc.. At the time of the checkout, I brought the problem that I had with the toilet and Laura, one of their managers went down on the price which was a very nice gesture coming from her. Also, I used my AAA discount towards my room. AAA always comes very handy! Ate at the restaurant twice during my stay and that's all I can say about this lovely, beautiful, comfortable hotel. Special thanks to Jaydon, the server that I had in the restaurant, gave me an exceptional service! William, the security guard, and the rest of the staff who helped me! Will definitely return next time I need some ME time or if it's work related. There are a lot of nice close by eateries all around. Has a HUGE parking lot, multiple restrooms in the lobby. Very clean, and that's all I can say for now. Thank you all!:-)

    I stayed at this hotel on and off for about a month and a half, and I am also a Hilton Diamond…read moreMember. I would especially like to give a huge thank you to Laura at the front desk. She is incredibly polite, attentive, and genuinely cares about her guests. She listens carefully, pays close attention to details, and always goes above and beyond to make sure guests feel comfortable and well taken care of. Laura is truly a hidden gem, and her service absolutely exceeds a 5-star rating. Because of her outstanding service, I will without hesitation choose this hotel again for my next business trip. -- Toby & Mandy

    Hampton Inn Los Angeles/Arcadia/Pasadena

    Hampton Inn Los Angeles/Arcadia/Pasadena

    (147 reviews)

    $$

    So far, so good....have stayed here before and it's usually a pretty good spot...free breakfast and…read morethe room are clean....somewhat on the smaller side but good nonetheless...bathrooms are nice as well with a decent shower set up....AC worked well and it was otherwise pretty quiet.....all in all this was a positive experience and a major plus For US to attend...

    When you go to a Hampton Inn, you are assured a familiar standard in your experience. This one is…read moreno different compared to others. I've stayed at many Hampton Inns through the years to confidently say that. I'm not from this area but just from driving around it looks like a fine area. Lots of stuff around (restaurants, eateries, fast food, the mall, etc). I guess only con is it looks like there is constant traffic as it seems to be a hub for lots of amenities for the area. With that said the property looks kept up well. The lobby is pleasant and warm. Front desk person at 11PM was still energetic and professional. I didn't check all the amenities as this was a 1 night quick rest stop, but I did see an outdoor pool that closes at 9PM (not sure if heated) and no separate hot tub. The halls to the rooms are bright and dont look eerie at all. The rooms are fairly up to date being very utilitarian and functional. Tiny--by today's standards TV. Conveniently placed outlets with USB ports. There are 2 desks to work on. There are the ever so important microwave and minifridge with coffee maker. Beds and linens were up to par--both being good and comfortable. The HVAC system was adequate with a noticeable hum but no rattles. AC blows nice and cold--period. The bathroom is small, functional, and seems more recently updated than the room itself. Toilet seat is still the cheap low height. Con so far is the following: The bathroom door is a barn door. It serves to close the built in closet when bathroom door is open, and close the bathroom door itself when it use. It has a nice mirror to check yourself out. HOWEVER, there is NO LOCK ON THE BATHROOM BARN DOOR. So when you go to use the bathroom, you slide the barndoor shut but there is nothing preventing shared guests to simply go in there when in use. Bring back the standard door, as in this case function trumps fashion. As with all Hampton Inns--breakfast is included. It's the usual faire and quality if you have been to a Hampton Inn property before. Not much has changed in that for a decade or more. It's doable. Lots of carbs/breads/starches, yogurt, egg, potatoes, coffee, cereal, make your own waffle, etc. Overall another pleasant stay, but not perfect.

    Le Meridien Pasadena Arcadia - Heirloom salad

    Le Meridien Pasadena Arcadia

    (202 reviews)

    $$

    Very nice hotel. Suitable for business or pleasure. It felt upscale and adult, but you could…read morecertainly bring your kids here. They do allow dogs, which is nice. Vibe is clean crisp and modern. Beds and linens were nice. Housekeeping did a good job. Lobby and room decor were fresh and contemporary and everything was in good shape. Pool area is small and perfunctory, but clean, and they have towels available. No hot tub. They have a nice yard area with fake grass, which probably exists for events. There's a bar in the lobby and they serve a handful of pastries, juices, and coffee in the morning. There's an upscale restaurant on site which we did not try. They have room service, which is astronomically expensive of course but the food was fine. They offer a few snacks and drinks near the check-in, which you can charge to your room. Although the variety wasn't that awesome. All the employees we interacted with were very pleasant and friendly. They have a ton of guys (why are they always guys?) managing valet, so getting your car is easy and fast. They appeared to do housekeeping daily, which I appreciate. Nice illy espresso coffee maker in the room, no microwave, but there was a refrigerator. Other comments: It's not really walkable to much of anything other than the Hilton across the street, although there is a nice big park next-door and of course you can walk to the racetrack. You have no choice but to valet park, and they charge you 30 bucks a day for it. This always drives me crazy, why not just bake that into the price because in LA pretty much everybody needs a car. So the lower-ish initial looking price point initially was a bit deceptive because of course, in addition to paying for parking, you have to tip them every time you want to use your car. They charge you almost 50 bucks a night for a dog, so it would be nice if they could at least make dog bowls available. I wish upscale hotels in general would make it easier for you to get paper plates and cutlery for when you order food to be delivered... I felt like I was putting them out by asking for a plate. Connecting to the Internet seemed oddly annoying and I got charged for it even though I'm a Marriott member. Also, I'm not sure why, but we kept getting weird holds and charges on our credit card during our entire stay which I decided to ignore and just see what happened upon checkout, but my final folio looked correct other than the one day incorrect wifi charge. The person whose review said there were no doors in the bathrooms freaked me out, but our room did not have a problem. They had barnstyle sliding doors, which don't lock, but other than that you can close the door to the bathroom and separately for the toilet. Overall, a very nice hotel, my complaints are minimal, we would absolutely stay here again, and I recommend it

    Recently stayed during the Easter weekend for spring break for 4 nights. The hotel was super busy…read morebut not too overwhelmingly crowded. Check-in was quick and easy. The room: we booked a classic double queen room for about $200/night. It was a nice clean room but quite basic compared to some of the less expensive hotels we've stayed at (such as the Ayres). Room came equipped with a good size tv, coffee maker, mini fridge, iron+table, hair dryer, water bottles (that cost a ridiculous $6), ice bucket; bathroom had shampoo, conditioner, body wash -- all that were not good for me and my daughter as they all irritated our skins/scalps, but they all smelled really nice. Also provided were face soap and a really pleasant hand lotion that reminded me of the Jo Malone ones. Shower pressure was good. The light switches were a bit annoying because why do we need all the extra buttons/options. We just need the lights to turn on while we're doing our business. My negative one star is for the mattresses and pillows. My husband and I tossed and turned all night/every night because we were so uncomfortable. I even considered sleeping on the floor or arm chair next to the bed because anything would have been better than the mattress. The pillows were so flat, it felt like we were sleeping on nothing at all. I even took the pillows off of the bed my kids were sleeping on, stacked 4 pillows and still felt like nothing. I think I mostly was able to fall asleep because I was so exhausted from the days' activities that I just didn't care anymore. Other than that, the room was great, very good sound proofing as we didn't hear any noise at all and our room was near the elevator and ice machine (which were really loud and sounded like it was ready to explode), so we know there was quite the foot traffic passing by (also, we heard dogs barking as we were heading to the elevator but it was very low so that definitely shows how good the sound proofing is!). The housekeepers were sweet and prompt any time we needed something (ie extra towels, cups, etc). They even nicely folded my daughter's little blankie and put her plushies together (my daughter loved walking into the room and seeing them like that). Only thing I need to note in case anyone is looking for it, but there are no microwaves in the rooms. Hotel itself was really nice. Plenty of waiting areas and dining options available. We didn't try any of the restaurants but did hang out at the bar a few times. Drinks were chef's kiss, all made to perfection. The bartenders checked each time to make sure they were to our satisfactions (we had a lot to drink during our times at the bar lol). We also had some bites to go with our drinks and those were also good (definitely recommend the chicken karaage with the cocktails!). We met some fun people, including the bartenders that kept it positive with good energy. The hotel also has a pool, it was smaller than expected but still a good size for the kids. They provided towels and plenty of seating for moms to hangout poolside. The pool was slightly heated but it was kind of spotty in random areas. My daughter said it was mostly cold though. Note: do not try to enter the pool area from the back courtyard as that gate will not open, use the gate on the front side after passing the valet guys. Towels are towards the back gate, near the shower area. Valet: it was $31/day. No self parking. The guys were prompt at getting our car to us even when they were shorthanded. I think there was really only one time where we waited a little longer than 5 minutes but we were not in a rush, so we didn't mind waiting. You can also schedule for them to bring your car up at a certain time so it's there for you when you're ready to go (we had scheduled for them to bring our car up at 6:30am for an early access trip to Universal Studios -- which btw is only 30 minutes away from the hotel-- and our car was out there waiting for us!). We did have a few concerns as my car does have a GPS tracker on it and a few times it did ping that it was not at the address of the hotel, it wasn't too far off or anything but I've never had it log in a wrong address before; the other concerns were that my dash cam was moved and a few times I received notification that my doors were left unlocked (I was able to lock it remotely through my phone). We just kind of summed them up to human error (accidentally pushing the cam, forgetting to lock the doors, and maybe car was parked in a different lot as we were told that sometimes when the lot is full, they will park a little bit further out), our car got back to us, without damage, so no big deal. Overall, it was a great experience staying at Le Meridien and we will make this our go-to hotel every time we are in the area!

    Comfort Suites Near City Of Industry - Los Angeles

    Comfort Suites Near City Of Industry - Los Angeles

    (84 reviews)

    $

    I want to take a moment to recognize the incredible staff here at Comfort Suites in the City of…read moreIndustry. After going through a very stressful situation with a previous stay that led to my son having medical issues, my family and I came here exhausted and overwhelmed. From the moment we walked in, Emily at the front desk showed us nothing but kindness, professionalism, and understanding. She made the check-in process smooth and welcomed us without hesitation. I've stayed at many places over the years--Marriott, Embassy Suites, even high-end casino resorts back home in San Diego--and I can honestly say this place stands right there with them. The cleanliness, the comfort, the atmosphere... it truly exceeded expectations, especially for the value. This experience reminded me not to judge a place from the outside. What matters is how you're treated and how a place makes you feel--and this team made my family feel safe, comfortable, and cared for when we needed it the most. To Emily, and the manager, and the entire staff--thank you. What you did for my family means more than words can express. -- Snowden, LLC

    Health department alert If I could give them a -1 star I…read moremost definitely would September 2025 I was told to leave after informing them that they have bed bugs. I checked in with my 2 yr old toddler who kept telling mythst she was itchy. Once I saw what it was and informed front desk, their mgr Akesh Patel told me to leave. But would not check me out so that I wouldn't be refunded.

    Troy Motel - hotels - Updated June 2026

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