2022 was the last time Pacific Media Expo (PMX) took place and I'm glad it was local at the…read moreSheraton in San Gabriel, perfect for my panel where I shared about local anime adjacent businesses and restaurants. I'm praying one day they come back. The convention was held at the Sheraton San Gabriel which was the perfect size for a smaller con without being too crowded and without being too oversized. There's free parking if you're okay walking from the 99 Ranch Market plaza or if you find it in the close by residential area. Looks nice inside, the panel rooms were smaller, but accommodate the smaller attendee population too. Internet connection for the event was fine. Acoustics in the ballroom and panel rooms, along with AV set up was good. Lobby area and some just standard hotel backdrop were perfect for photos. Love that it's walking distance from lots of delicious food options. Staff were friendly and venue was nice and clean. Restrooms were clean each and every time.

I only booked this hotel because the website advertised a heated pool. That was literally the main…read morereason I chose this place for a staycation. I could've stayed at the Le Méridien in Arcadia, but I picked the Sheraton instead because of that feature. At check-in, I specifically asked again about the pool temperature, and staff assured me it was always kept between 80-85 degrees. To my surprise, the pool was absolutely not heated. When I called the front desk, they first said, "Oh yes, it should be" and "It's always 83 degrees." Once I explained the water was clearly cold, they changed the story to "We turn it off during certain hours," then immediately corrected themselves and said they were "having technical difficulties." At that point, I was already disappointed. Then I tried using the hotel room phone, which barely worked. The staff member kept saying, "I can't hear you," and then hung up without even attempting to follow up or figure out what the guest needed. Other issues: * WiFi was extremely slow and unreliable * TV streaming/WiFi barely worked * TV remote was terrible -- buttons had to be pressed hard and had a 5-second delay * Shower water never got hot enough Overall, this was a bad experience from start to finish. The hotel looks nice and has all the fancy bells and whistles, but the actual experience was frustrating and disappointing. To top it off, during checkout, nobody seemed to care about the issues I experienced. They just told me the total for the bill and moved on. Will not be coming back.

They have a place to have breakfast brunch and it's all you can eat…read more Beautiful bright eating space with a great view to the pool. Not a big selection of food but definitely enough. It was delicious and fulfilling. We will be back again for a meal by the poolside if we are in Pasadena The Langham is such a beautiful place nestled in San Marino/Pasadena

Great location for a quick weekend brunch by the pool…read more Can't go wrong here, great experience and great food with great ppl They have the best omelette as always

I have stayed in this lovely Double Tree by Hilton Hotel Monrovia 5 times in the past and always…read morehad a great experience with everyone and everything. You can go there for business and/or pleasure. I didn't have a reservation and walked in w/out one. Christopher at the front desk said that they had few rooms available and he can check me in right away. Had to run to the restroom in their lovely lobby very fast before taking care of business. Let's not forget that they welcome you with 2 warm, fresh Chocolate Chip cookies. I had to meet up with a client to discuss her wedding plans so that was the main reason that I was there this past weekend. February 28th, & March 1st. Checked out on the 2nd of March. Walked in to my room on the 7th floor #708 & later was moved to #718. I was planning to give this hotel 4 stars based on what happened in the 1st room, but since everything else went flawlessly from the restaurant, to the pool, jacuzzi, shower, etc... I will give them 5 solid stars for the employees going above & beyond for your comfort. They genuinely cared for your stay and the hospitality was just FANTASTIC in every way, on every level!!! Everybody was very helpful, nice, and caring. Both rooms that I stayed in were SUPER CLEAN, comfortable bed, sheets, towels, were crisp, and clean too. Pillows were also comfortable. Not too soft & not too firm. I had a minor or I should say a big hiccup the 1st room that I had stayed. Around 3:15am I hear this ugly, loud noise/sound coming from the bathroom. I couldn't figure out what the problem was and was keeping me awake. Plumbing problem with the toilet. Called the front desk and Simon who was working the graveyard shift refused to come up to check it out. Instead he sent the security guard by the name of William. That was not William's job. He somehow came to figure out what seemed to be the problem and long story short he helped me move my stuff to the next room down the hall. Both rooms had the following amenities:gym, meeting rooms, pool, with 4 cabanas, small store that had snacks, bottled drinks, cookies and other handy stuff. Restaurant, bar, small fridge, microwave, a safe, big closet with lots of drawers, blow dryer, shower, TV, phone, an iron, etc.. At the time of the checkout, I brought the problem that I had with the toilet and Laura, one of their managers went down on the price which was a very nice gesture coming from her. Also, I used my AAA discount towards my room. AAA always comes very handy! Ate at the restaurant twice during my stay and that's all I can say about this lovely, beautiful, comfortable hotel. Special thanks to Jaydon, the server that I had in the restaurant, gave me an exceptional service! William, the security guard, and the rest of the staff who helped me! Will definitely return next time I need some ME time or if it's work related. There are a lot of nice close by eateries all around. Has a HUGE parking lot, multiple restrooms in the lobby. Very clean, and that's all I can say for now. Thank you all!:-)

Coooookies!!! Yes plz!!! Check in was easy... Front desk Personnel was extremely Helpful very…read morepolite and Friendly... got checked in gave me the key cards and I was on my way to enjoy my warm cookie... I remember that they did This in Hawaii as well... I didn't get Her Name but she was on the Left side of the Lobby... Long Luxurious silky ebony Hair... Nice smile and cute... Thanks For the warm cookie... Excellent touch... very well worth it To stay Here, Starbucks is Down in da Parking Lot... santa Anita/Arcadia Mall is close by tooo! If yur Hungry or Need to get A Shopping spree Fix! It was Vegas Hot in California but didn't get a Chance to go to da pool or bar... oooH well Next time... Thank you Mystery Front desk staff... member... Amazing job 100 Starz if i could... ALoHA! Super Clean... A+++

So far, so good....have stayed here before and it's usually a pretty good spot...free breakfast and…read morethe room are clean....somewhat on the smaller side but good nonetheless...bathrooms are nice as well with a decent shower set up....AC worked well and it was otherwise pretty quiet.....all in all this was a positive experience and a major plus For US to attend...

Service was horrible, NO HOT BREAKFAST as advertised. No o e came to clean out room, bad…read morecommunication. DO NOT BOOK HERE, not worth the money.

Great hotel with exceptional staff. Everyone was genuinely friendly, welcoming, and eager to help…read more The property is beautifully maintained, and the rooms are spacious, comfortable, and feel luxurious. The only reason I'm giving it four instead of five stars is the mandatory valet parking. There is no self-parking option, which can be inconvenient if you prefer to park your own vehicle or come and go frequently. Other than that, I had a great stay and would definitely recommend this hotel.

Very nice hotel. Suitable for business or pleasure. It felt upscale and adult, but you could…read morecertainly bring your kids here. They do allow dogs, which is nice. Vibe is clean crisp and modern. Beds and linens were nice. Housekeeping did a good job. Lobby and room decor were fresh and contemporary and everything was in good shape. Pool area is small and perfunctory, but clean, and they have towels available. No hot tub. They have a nice yard area with fake grass, which probably exists for events. There's a bar in the lobby and they serve a handful of pastries, juices, and coffee in the morning. There's an upscale restaurant on site which we did not try. They have room service, which is astronomically expensive of course but the food was fine. They offer a few snacks and drinks near the check-in, which you can charge to your room. Although the variety wasn't that awesome. All the employees we interacted with were very pleasant and friendly. They have a ton of guys (why are they always guys?) managing valet, so getting your car is easy and fast. They appeared to do housekeeping daily, which I appreciate. Nice illy espresso coffee maker in the room, no microwave, but there was a refrigerator. Other comments: It's not really walkable to much of anything other than the Hilton across the street, although there is a nice big park next-door and of course you can walk to the racetrack. You have no choice but to valet park, and they charge you 30 bucks a day for it. This always drives me crazy, why not just bake that into the price because in LA pretty much everybody needs a car. So the lower-ish initial looking price point initially was a bit deceptive because of course, in addition to paying for parking, you have to tip them every time you want to use your car. They charge you almost 50 bucks a night for a dog, so it would be nice if they could at least make dog bowls available. I wish upscale hotels in general would make it easier for you to get paper plates and cutlery for when you order food to be delivered... I felt like I was putting them out by asking for a plate. Connecting to the Internet seemed oddly annoying and I got charged for it even though I'm a Marriott member. Also, I'm not sure why, but we kept getting weird holds and charges on our credit card during our entire stay which I decided to ignore and just see what happened upon checkout, but my final folio looked correct other than the one day incorrect wifi charge. The person whose review said there were no doors in the bathrooms freaked me out, but our room did not have a problem. They had barnstyle sliding doors, which don't lock, but other than that you can close the door to the bathroom and separately for the toilet. Overall, a very nice hotel, my complaints are minimal, we would absolutely stay here again, and I recommend it

Had the weirdest stay in all my life. Per other reviews, checked for bed bugs. None found. 10:45 PM…read moreawoken by phone ringing. Neighbor complaining that we were partying too loud. Keep in mind I was sound asleep. She starts pounding on wall. 11:00 PM phone rings again. Front desk calling with noise complaint. Dude, it's not us! 11:15 PM crazy lady pounding on door. Lady, it's not us. The party is upstairs. The failure here is the front desk clerk not properly investigating the situation. He should have gotten up from his chair and locate the offenders and politely ask them to tone it down!!! So not coming back here. Oh, and check out photo of mysterious stains on curtain next to the bed.

Front desk staff are kind and professional.. First room on the first floor was very nice smelled…read moregreat, except the scent of pot in the hallways... I had to change my room because it was a fully accessible so the bathroom shower was too. Front desk was able to get me into another room on the 3rd floor 1 king bed, small living area very nice but smelled funky, humid and moldy. I refreshed it with lysol... But the bed was horrible, itchy and painful, when I told the morning desk person he dismissed my comment by telling me "it a brand new bed" I told him tell your owner to get a refund, it's lumpy has a dip in the middle... I woke up with a pain on my side thigh that's sore too the touch. We'll see if I get a bruise. They offer breakfast last time I was here, it was good... Today's breakfast not good at all...barely cooked bacon, eggs were more like pancakes very chewy too.. I opted to just have coffee and a protein shake... I may not be back again... May be worth paying a bit more for actual quality. Sadly no way to recoup charges, money down the drain ‍

I want to take a moment to recognize the incredible staff here at Comfort Suites in the City of…read moreIndustry. After going through a very stressful situation with a previous stay that led to my son having medical issues, my family and I came here exhausted and overwhelmed. From the moment we walked in, Emily at the front desk showed us nothing but kindness, professionalism, and understanding. She made the check-in process smooth and welcomed us without hesitation. I've stayed at many places over the years--Marriott, Embassy Suites, even high-end casino resorts back home in San Diego--and I can honestly say this place stands right there with them. The cleanliness, the comfort, the atmosphere... it truly exceeded expectations, especially for the value. This experience reminded me not to judge a place from the outside. What matters is how you're treated and how a place makes you feel--and this team made my family feel safe, comfortable, and cared for when we needed it the most. To Emily, and the manager, and the entire staff--thank you. What you did for my family means more than words can express. -- Snowden, LLC

Health department alert If I could give them a -1 star I…read moremost definitely would September 2025 I was told to leave after informing them that they have bed bugs. I checked in with my 2 yr old toddler who kept telling mythst she was itchy. Once I saw what it was and informed front desk, their mgr Akesh Patel told me to leave. But would not check me out so that I wouldn't be refunded.

This motel was home to us for almost 3 months, while we were waiting for escrow to close. Shout out…read moreto Victor! This place felt like home, it was a bitter sweet moment to leave.

My husband and I were in La Puente for a baby shower and one of the Airbnb's we were suppose to…read morestay at fell through leaving us with nowhere to stay. We had to book a hotel last minute and that's when we found Eunice Motel. We were so pleasantly surprised with this place. Extremely clean room, comfortable bed, great water pressure in the shower, clean bathroom, couldn't have asked for a better last minute accommodation! I highly recommend this place.