Okay, so I'll start with the food. It was actually pretty good, so if you just care about the food then this will be fine. However, the service was honestly the worst I've ever seen. It took us about 15 minutes to have our "waitress," Lauren, take our order. Then while we were eating, we did not receive a single refill from Lauren. As a matter of fact, we didnt even see Lauren the entire time we were eating. We had to ask the bus boy to grab us our refills because we had no clue where our Lauren was. After we were done eating, we waited about 10 minutes before finally asking the same bus boy for some to-go boxes. Then we waited another 20 minutes assuming we would receive our check soon. Surprise surprise we had to ask the bus boy for the check. Even after all this garbage service I still wasn't going to leave a negative review.... Until I heard the girl that was seating people call a customer "fat" and saying that "he wouldn't fit in a booth" to one of her coworkers. They both started laughing like little school girls about the whole situation. I will never return to this awful establishment. read more

Today my gal and I went to have lunch and ordered lettuce wrapped burgers. The burgers were delivered in paper wrappers and there was a turf of lettuce coming from the top. It was funny at first until juices began flowing down our arms. After ditching paper found the lettuce was not wrapping burger. After ditching the lettuce"wrapping" we began a grisly and bone chipped chew on the patties. After two bites we ditched the patties, and enjoyed the sweet potatoe and green bean fries. This was the most expensive fries meal I ever purchased. Still tipped the waitress cause you could see she was embarrassed about the food. Needless to say I will not be returning. If you choose to go I would recommend purchasing the highest quality of beef they have to offer, maybe you will get lucky! read more

The food was outstanding and service very caring. Sat outdoors w/our dog and they made all of us feel very welcome.

Very sad Tru Burger just lost over 2-year customers! My husband and I took my mom, who was visiting from out of town, and had such a terrible experience without even sitting down. My mom and husband both have a medical exemption from wearing a face covering and I had forgotten to bring mine. We walked in and were greeted by the host (the manager) who went to go prep our table. Mind you, she never once asked us if we had masks when we entered. Once coming back and grabbing our menus, she then asked if we had masks. Our table that she had just prepped was about 4 steps away. We said that we didn't have masks and her response was well I can't seat you. We asked if masks would be required while seated and she said that they wouldn't but had to wear the mask to our table. Ok, I get following local mandates, but there has to be some common sense involved when running a business, right?! If she had simply said we needed to wear masks upon entering in, then I get that's their policy; but, she wasted our time and prepped our table knowing that we didn't have them on. We were literally less than 6 ft from the table and she said that she had to refuse us. Sorry, but we will gladly take our business elsewhere! No more tru burger ‍ read more

We were a large group, 4 adults and 5 kids. The lady serving us was very friendly and took care of the kids really quick. Burgers were amazing all the way around. Will try to come back next time we're down the hill. read more

I stopped in Tru-Burger today for the first time and was very pleased. The staff greeted me at the front door and helped me find a location in the restaurant so I could plug in my laptop. The bartender Derek was friendly and helpful. Even with a busy lunch crowd Derek never rushed through my questions. I ordered the American burger and requested sauteed onions instead of red onions for a mere dollar. (Best dollar I've spent in a month) I also ordered onion rings which were delicious. All in all, my meal and experience at Tru-Burger was outstanding and I will be enjoying lunch here every week P.S. I forgot to mention that I was greeted by the manager asking how my meal was, then before leaving the owner approached me to ask how my experience was. Not only did he take time to meet his guest, we talked for ten minutes. This is an owner who is part of the community and wants his customers to not only enjoy the food but, their experience as well. Steve read more

The habanero burger. Well... The bun was good, the burger cooked to perfection but lacking any cohesive flavor. The jalapeños were not grilled which made them rather bitter. The garlic parm fries had too much garlic and the fries reminded me of the kind I'd get in a high school cafeteria. Overall the food was alright but our waitress was superior. Vicki was on top of drinks and was extremely friendly with our kids. read more

Love it, 4 visits in 1 week. Dinner with the kids, date night, dinner with parents and then Sunday Happy Hour! Delicious burgers, yummy Sangria that sometimes they run out it's so good, zucchini fries and buffalo chips are hands down the best! Ask for Jen, you'll get great service as we are definitely now regulars:) read more

Good solid burgers, great beer and excellent service on a Saturday afternoon out on the patio. This would be a 4.5 if possible.

So good! Been here 3 times so far, every time is the same great service and awesome food. Today, our waitress so sweet and patient, we came in with a little one and the waitress interacted with her and actually paid attention to what she may need also. Be it a small cup, food brought out early to cool and menu suggestions. Great experience, every time! read more

First timers and totally impressed! The grass-fed burgers were super affordable and incredibly tasty! A delicious burger and the staff is just delightful! Will certainly be returning!! read more

The food is ok, but the service and management are horrific to say the least. In this time where local business are suffering and trying to survive, we felt good in helping to support locally, but the lack of service, lack of leadership by the management are unacceptable. Twice we have waited for 45 minutes to over an hour for a simple takeout order. The first time at 1 hour and repeated trips to the kitchen to check on the status, we were told that our ticket was lost. It took an hour to realize that there was no order to be checked on? Both instances management blamed the high school employees for the error and asked for understanding. Mistakes happen to all of us and I do my best to be understanding, but it is clear that this business has no business trying to run a business when they can't complete an order, offer an appropriate apology, or show leadership by taking accountability for mistakes. I will no longer support this business and hope that others who have also had poor experiences follow in making space for other local businesses to thrive through taking care of their customers. read more

Friendly and delicious!!!! The patty melt burger was outstanding and our bartender, Matt, was awesome. He made me a Smokey old fashioned that was perfect and he was just as nice and helpful as can be. read more

Of course had to try this place out since it is the first new restaurant in Anthem in a while. Also, I'm always up for a burger. First I want to say the service was excellent. We wanted to order a burger to go so we got a seat at the bar and placed our order. We got a a couple drinks while we were waiting as well. We both ended up getting the blue cheese burger and side or sweet potato fries. Both burgers were excellent and served fresh. Probably the best place for a burger right now in Anthem just because the burger wasn't too overwhelming in size in ratio to the bun. I find a lot of places either make the burger too large or too small for the bun, which is just not right. read more

Got an extra star since We did eat here this time. Lighter crowd now that it's been open a few weeks. Still a strange vibe. Staff are nice enough. Attentive and polite server. There's a tension in the air that I can't put my finger on. Food was really good. The beer combo of chocolate stout and Blue Moon was terrific. Burger was great. Now for the surprise. I got charged $.50 for pickles. Wife got charged $.50 for lettuce. WTF is that? You get three vegetables. I got lettuce, tomato, onion and - whoa buddy, don't go crazy... pickles! Extra charge there! But only do you know that when you get the receipt. That's bush league stuff. Charge and extra dollar and don't act like you're an upscale burger place. Give me a break. read more

We have been here before and the food is awesome.. Service excellent. However we went to this location on Veterans Day and not only was our server wonderful but as veterans without question they comped our whole meal. Thank you so much for this and for appreciating those who have given so much for our country. read more

Had the turkey club, it was well done. Kids burger was a good size with choice of fries or apple sauce. Sadly, the service was a group of confused young ladies lacking in good service while they were busy just planning aloud of their weekend Vegas trip. read more

Tru Burger Co. is a wonderful eatery in Anthem! Not only do they offer great food and drinks at reasonable prices (particularly during happy hour), but this restaurant has gone the extra mile to contribute to their community. January-May, they partnered with the North Valley Regional Library to host a book club, "Books on Tap", helping to emphasize the fun of reading, connect readers to their community, and promote lifelong reading habits! I am utterly impressed with the caliber of this establishment, from waitstaff to ownership, as well as with their contribution to literacy and the reinvention of the modern book club. Kudos! read more

Over the last 6 months, James Colberg, the new General Manager of Tru Burger, has turned this restaurant into our favorite place to eat! It is a unique, relaxed, one-of-a-kind eatery that we thoroughly enjoy bringing family and friends to . . . including children and grandchildren!!! How refreshing!!!! Tru Burger offers a wonderful selection of delicious, high-quality food, a wonderful and well-stocked bar, great beer selections, and very friendly and efficient service. My favorite food items are the fresh Salmon Filet burger (no ground salmon for me, thank you very much!), the customized California Burger, the Caprese Salad, the Cobb Salad, and the Fried Zucchini appetizer. Thank you James, and thank you to the entire Tru Burger staff! read more

We went to tuber if you weeks ago and the service was good. The food was good. Portions were great. Would definitely go again.

Our first time at Tru Burger. The salmon burger was awesome! We eat salmon at least once a week, and this burger was clearly fresh not frozen. It was handmade, flakey and very flavorful. Unfortunately, the garlic parm fries were a little disappointing. They appeared undercooked and were more grease than potato. This would be a go to burger place for us if the fries were bigger and more potato than stringy and greasy. My husband was very pleased with his Mediterranean burger. He asked for medium and it was cooked to perfection, our compliments to the cook tonight. He didn't care for the fries either. We paid $4 to have them thrown out. read more

On Friday May 17 about 5 pm. I visited the Anthem location and ordered a Blue burger and a Diet Coke at the bar. I proceeded to watch the bar staff prepare drinks while waiting for my meal. I watched them handle glasses by the rim you drink from barehanded, and garnish drinks with no gloves. My burger came with nothing but it on a plate with no garnish or pickle. I ordered it medium, it came near well done with onions that were described as caramelized on the menu but were pale and cold, meat not juicy at all and hard to believe it started as a half pound like it said on the menu. First and last time I will go to Tru Burger and spend $15 on such a bad meal and dining experience read more

I would have done 5 stars but the food took a long time. Waited 45 minutes for a table even when they had many available on the patio. I think they needed more staff. However, the food was great! I will go again and maybe they will be faster. GREAT FOOD! read more

Decent food. They didn't inform us that our sides were 86'd till or burgers arrived. The wait staff can only be described as single task individuals. The nerve clear a table or bring you napkins until after your food arrives. They never checked after our food after it arrived to see if it was cooked properly or if we needed anything else like ketchup and silverware. Then you must get their attention to return for the check. Took them 10 minutes to greet our table. read more

It was OK. But the number of Flies where disgusting. Why didn't they stick with their same setup as Blu burger in Scottsdale (which we go to monthly)The whole vibe was a step above Jack in the Box...but not by much. No Kobe beef and a poor wine selection( compared to the owners other places Blu Burger or Grape Wine Bistro). My Habanero burger was lacking in the toppings compared to the same burger served at Blu Burger in Scottsdale and the Angus burger looked and tasted on par with a frozen patty i can get at Safeway. I Had high hopes that Anthem would get something on par with Scottsdale or Cave Creek but this isnt it. We probably will be back, because what else is there?!?! read more

Pretty good burger. Little pricy and you have to order the side seperately. I came in around 11 and it looked like they were still setting up. They had just been open a month so i think they were still getting their stuff together. All in all i would come back. read more

This was our second time eating here. The first time was definitely better than the second. My husband got a bison burger that was rare in the middle and he became sick after we arrived home. Our Thursday evening dinner service was terrible. The bartender was working double duty at the bar and waiting tables at the outdoor patio, which means we had to wait. The first time we ate lunch and the second time we ate dinner. I'm not sure we'd go back for dinner. We might give lunch another try. In my book, three strikes and you're out! read more

First time and probably last time here. Burgers were ok, Mediterranean salad was really good but the children's chicken fingers were way overcooked and fries were luke warm at best. read more

The employees were so kind! The place ran out of crayons for the kids so the employees quickly ran to the store to pick up a 64 pack of crayons just for us so they wouldn't disappoint the kids. The food was also delicious! read more

Awesome burgers, love the decor and it is a welcome change of pace in Anthem! Definitely coming back for more!

First their entrance into the restaurant is awful. It's not inviting at all, definite turnoff. Onto the food. I had the Chicken sandwich and it was stringy chicken breast thrown together with no pride of ownership. It was like eating a sloppy joe. I would not come back based on spending $15 as a single and not enjoying the food or atmosphere. There are much better hamburger joints in Anthem. read more

Burgers are alwAys great, place is always busy but they seem to move right through..,

Service is nice and knowledgeable. The prices are a little high and the food was over done. We have been there before and they are consistent. read more

Had the Friday Fish Fry and my family had the burgers and our food was delicious. The service was great and very attentive. I would go back again read more

its ok but !!! any place that says there burgers are the best should be proud of it Service was great but you could tell the employees could use some customer service training I suggest they go hang out at Olive Garden the store managers really know how to get it done right read more

The place was pretty full on a Friday night but we were seated right away. They had plenty of wait-staff and the service was great. Food was OK but not fantastic especially for the price. MB read more

Great food - horrible quick service over the phone. We've ordered take out from here 4 times and every time, it never fails, there's something wrong with the order. The bacon is not on the right person's burger, someone else's is loaded when they asked for plain, etc. The food is excellent, but the staff could use a upgrade. read more

Best burgers and bar in anthem. Kevin is an A1 bartender. Beer selection is best in town. Only thing missing is some live music read more

First time here, great burgers, great service. Prices can't be beat, especially in an area like Anthem. Give them a try! Plus, they have a dog free patio!!! read more

Bill Parcells the former NFL coach once famously said... "You are what your record says you are." And that is how I would describe Tru Burger 3 -3.5 stars. C+ to B-. Having read many of the reviews after they opened it was obvious they needed time to work out the kinks. Recent reviews seemed to be improving so I decided to go for happy hour at the bar on a Monday. When I sat down there was nobody else in the bar. Service was good. Bartender was on point. Speed and food however are still an issue. I ordered the Buffalo Chips and they are very good. Right amount of buffalo sauce and ranch to the amount of chips, and a generous amount of blue cheese crumbles on top. The problem...the chips took almost 30 minutes to arrive. I asked the bartender if I had ordered them or not I couldn't remember. I followed it up with the BBQ Burger. It was fine, 3 stars maybe. The burger comes with bacon, bbq sauce, cheddar cheese and onion rings on top. The weakest part of the hamburger was the meat itself. The patty appears to be pre-formed like Costco. Not great flavor. Sweet potato fries are good. Overall, some good, some bad. Just about what their record says they are. read more