Stopped here on an overnight roadtrip. Thats what this is good for, nothing fancy but nice enough. Close and accessible to 95. We had some issues upon arrival but they were resolved and the staff gave us a discount since they couldn't move us bc they were fully booked. They have breakfast, though it is the definition of continental breakfast. Unfortunately the fruit was had already turned so we just ate the bagels and pancakes. But tbh for an overnight stop at 11pm wake up and drive off at 7am, this is a decent stop. Staff is friendly and helpful. read more

Tru by Hilton Florence I-95 - Breakfast - Hotels Near Me - Florence, South Carolina

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Depends what you're looking for. Pros: convenient to highway, staff friendly, lots of designated easily accessible dog area, room was clean Cons: no coffee pot in room, breakfast was a NO (went to Biscuitville next door which was amazing), shower needs some work (very low water pressure and in need of molding repair), pillows were lumpy, room lighting was interrogation bright with no other choice, and the 3 am blaring of the train horn - be ready for that! read more

Our visit over a weekend in April heading north along 95 with advanced reservation was just OK, and would recommend one of the many other hotels neighboring the Florence S. Carolina location. We selected Home2 Suites by Hilton based on overall reviews and our Kingsland, Georgia stay heading south was all of a 5-star stay compared to the Florence S. Carolina location. The staff deserves a 5-star rating as they were very polite and professional, but maintenance is lacking with regard to room condition. it could be that this is an older location and Issues would be relevant possibly. Our shower drain was running slow with a few inches of water was present to stand in, the kitchen electrical outlet breaker fault was tripped which took several attempts to reset, and the window blinds were allowing much of the buildings front lighting to illuminate the room to the point where we had to hang a sheet over the window. we were exhausted from travel so I didn't bother to complain to staff, and hopefully this location will take notice of our review and attempt to to to a better job at maintaining the room conditions. read more

WiFi was NOT high speed. Couldn't even watch tv because it kept skipping. Worker comes outside in the nice couch seated area and lights up a cig and starts smoking next to me. How rude! That's not the smoking area and you work here. I paid $155 to smell your nasty smoke and you got paid to smoke. How messed up is that. Place is dirty in the lobby area. Workers seem annoyed when you ask for anything. I would not recommend. They don't keep the coffee or tea stocked, you have to ask for any little thing because they don't have it out like at all the other Hilton's I've been to. I will never come here again read more

Swank and high end? No. Clean, comfortable, affordable with a host of nouveau amenities? YES! Tru can get my money each and every time. The room was scaled down but efficient. There were no bulky closets or drawers. Instead, there were plenty of hooks and counter space to handle a short hotel stay. Come for the affordability, but RETURN for the lemon shower wash! Yes, the shampoo, conditioner, hand wash and shower was are all MOUNTED on the wall (like a lot of hotels do). But that lemon shower gel was AMAZING! I took two showers just so I could bask in that post-citrus smell. I understand why it was mounted on the wall--I would imagine guests would take it if it wasn't. I am not going to tell you the brand name either, you need to check in to a Tru hotel so you can experience it for yourself. For $100 a night at a hotel in Florence, SC, we slept in a super comfortable bed with fluffy pillows, got a spa experience-type shower (thanks to that amazing body wash), enjoyed the summer breeze on the deck and had an opportunity for a hot breakfast in the lobby the next day. What more can I ask for? read more

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Very new hotel. Right off the 95 which makes it easier to get to Friendly staff very clean and colorful hotel Rings and gym comfortable read more

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It's not everyone's bag, but personally I really enjoyed the aesthetics of this hotel! It was refreshing and inviting -FINALLY some color! Staff were very friendly and accommodating from start to finish. Hotel was well kept and well lit inside and out. They gave us free water and popcorn on check in which was a pleasant surprise. Room was clean, quiet, and well maintained. Only issue was the mesh pulldown shade should have probably been a blackout shade since the bright lights off the highway shined right through it and lit up our room the entire night. Morning staff were even more pleasant and accommodating, with a particular older gentleman staying very much on top of things and having polite chitchat with us and other guests. Very kind person, and I wish I could give his name to recognize him! Breakfast bar had hot food and everything I needed to start my day off strong. Would definitely recommend and come back to this location again! read more

I'm giving a solid three stars because it has a clean hotel, it has breakfast (although not impressive... They had automatic pancakes, yogurts, fruit cups, hard boiled eggs, bagels, toast and English muffins, coffee, and powdered eggs and sliced sausage) The dog walking area was very accessible. The reason I did not give higher stars is that the windows are not sound proof, I could hear traffic and trucks all night. The bed is hard a a rock and pillows are too clumpy. And the to top off an already bad nights sleep the train blared it's horn just after 3am! read more

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This hotel was recommended to me after a hotel that I normally stay at was booked. I got there very late at night on 6/24/22 with 2 cats as I was driving back down to Florida from Jersey. I was greeted by Dennis and Jennifer at the front desk. Dennis helped me check in. He was super helpful and quick with getting everything ready for me. Excellent customer service; I couldn't ask for better. Hotel was immaculate. There were people in the lobby chatting and hallway to my room was clean. The room was great! Very clean, almost sterile-like. The only reason I'm giving it 4 stars instead of 5 is that I was taken back at the price of the room for the size of the room and amenities. Going up to NJ, I stayed in the same area, different hotel, and stayed in a room 3 times the size for a rate $100+ cheaper with more amenities. All in all, I would recommend. read more

We stay here every time we head down to Florida from up north. It's a hit or miss unfortunately. Sometimes it's quiet with friendly staff and a well stocked breakfast, and other times there's drunk rednecks walking around the lobby yelling while the front desk associate is nowhere to be found. The room is always nice with a great view of the sunrise if you get on the east side. You can't really beat the price either. Overall, if you are picky, I wouldn't recommend this hotel. If you are just looking for a decent place to stay right off of 95 then this is the place for you. read more

Tru by Hilton Florence I-95 - Sunrise from 5th floor. - Hotels Near Me - Florence, South Carolina

Tru by Hilton is their latest designer hotel with the millennial mindset traveler in mind, tech-minded, and design-savvy at a budget price, hmph I'm no millennial but I was a weary traveler needing a spot to bed down for the night, they're right off of the 1-95 corridor making the location ideal. They offer a digital key allowing you to bypass the front desk, I made a beeline for the front desk where no one was available so I continued on to the room. the hotel lobby appeared fresh, and modern with no odd smells, there was hand sanitizer placed at the entrances, and near the elevators, too. When I returned the luggage cart back to the front I spied the desk clerk had returned, I requested water and he pointed me to the snacks, and various beverages for sale, he said it would be $4.00 for the bottle, I informed him I meant the complimentary water for HHonors, he then went behind his desk and passed me two bottles, complimentary wifi worked okay. Neat hotel with a modern twist, indoor pool and fire pit lounge area out back, plenty of seating in the lobby to plug up electronics and surf the web, television also if you want to relax there, there's also a gym area and laundry room on each floor. The rooms are fairly nice, comfortable bed, the minimalist design reminds me of a dorm-style room, but it appears they just change the linen and moved on, the floors made of some laminate material were all scratched up and appeared to have been cleaned with a Hershey bar, the mirrors too, the not radio soap lemon sugar shower gel is joy-inducing, If you're in need of a decent place to rest overnight, it will suffice for the low price. read more

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DO NOT STAY HERE!!!! Please - for the sake of God DO NOT , keep driving or stay next door at the Hampton inn. This place is FILTHY. Has it been cleaned since opening? Who the hell knows. Checked in around 9pm and got room 518 - room was absolutely disgusting. actual dirt all over the floors, looks like it hadn't been swept in years. Brown stains on wall near toilet (ew!). MOLD in the body wash container in the shower that they expect you to use. Sheets had stains, human hair and little black specks all over. Horrible smell. Went downstairs and asked for a new bedding set but they had none so they changed us to room 325. This room was bearable but also very dirty. The floor was so dirty that when I took a shower the bottoms of my feet were BLACK from walking around the room. We threw the pillows, comforter, top sheet and top blanket on the floor because they were all stained and used blankets we had in the car to sleep. This is by far the worst Hilton I have ever witnessed and being a diamond member I have seen a lot. read more

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Great concept Hilton this is a great new hotel. Scaled down with rad styles. Large screen TVs, pool table, indoor swimming pool. Well designed, free breakfast. All kinds of food & drinks available for purchase anytime of day. I'm a Hilton Tru Blu believer!! read more

Tru by Hilton Florence I-95 - Window blind. - Hotels Near Me - Florence, South Carolina

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I called for a reservation at the Comfort Inn & Suites (Hilton owned), but upon arrival, I was told my reservation was at the Tru by Hilton a few hotels away. The furniture looks like it belongs in a child's room. If Hilton was going for an Ikea look, they failed. The beds are uncomfortable. Ikea furniture is nicer than the crap in this room. It has a dormitory look and feel, which is extremely uncomfortable. TRULY is pathetic. I would be careful making a reservation through Hilton. Don't waste your money staying here. Such a disappointment. If I knew what this so-called Hilton Hotel looked like, I would never have chosen to stay but after 10 hours of driving, I had no choice. read more

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We stayed here on the way to Florida. This hotel is Hilton's attempt at being cute and modern. While we did enjoy a few parts of our stay - the whole experience in itself, left a lot to be desired. We pull up in the pouring rain with a bunch of luggage... hoping to snag a luggage cart. I enter the lobby - I don't see them. The clerk says - oh, we have some but guests usually keep them in their rooms. Oh great. We get to our room - it reaks of cheap air freshner! Ugh! The room was decent - but had no coffee maker or microwave. The room has no carpet and the floor was gritty. The tv had a few channels. There are no ice buckets. I went downstairs to ask - and they are in the foyer. Oh ok - so the housekeeping wants to be lazy. We go to sleep and we hear stopping above us. I call the front desk to complain. They said they would call the room upstairs (room 403). The stomping continues - I call again to front desk. Stomping continues. I get up, stand up on the bed and slam my fists on the ceiling (I am 6'4) - the stomping stops for a few moments - enough for us to fall asleep only to be woken up by drunk neighbors. I understand this is not the hotels fault - but this is what we experienced. The walls are thin! The bathroom, the comfy beds and downstairs free Lavazza coffee were our favorite part of our stay. The bathroom was clean and modern and we loved the environmentally friendly soap/shampoo/bodywash dispensers (see pics) - however, I am a bar soap guy. I would have appreciated a bar of soap. We open the fridge to put in some bottled water and notice cups of Ranch Dipping Sauce from Dominoe's Pizza! Either these were left from a pryor guest - and the housekeeping didn't do their job to check the fridge - or it was of a courtesy from Tru -- free ranch cups in your room -- their treat! How gross and ghetto! (see pics)! The breakfast was just unappealing and yucky to the human eye. We slugged coffee and hit Dunkin next door for a breakfast treat! Oh - and for the stomping above us - it was a cheerleading team! The breakfast area was swarmed with cheerleaders. We really wanted to love this hotel - it was comfy and clean. But it had some defuncts. As a Hilton Honors member - I am honored to say we won't be back to Tru. It TRU-ly wasn't for us. read more

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It was a last minute decision. I was On my way to Orlando and didn't plan to stop but got too tired to continue. Most of the hotels around were full but thank God for Tru which didn't disappoint us. Only the doors that are very heavy which makes noise every time someone from other rooms leave. Other than that, it was very nice staying at Tru. Very kind staff, GREAT FREE breakfast and clean stuff. Can't complain! read more

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Disgusting room. At first I thoight this was a nice little room for an overnight stay. Then I discovered an apparent seamen stain on the wall next to the bed and a lot of hair on the bed - even pubic hair. Clearly this establishment caters to a very sketchy clientele. I am very disapointed with Hilton for allowing their standards to drop to this level. DO NOT stay here EVER! It's a biohazard exposure waiting to happen. Absolutely disgusting! If you don't believe what I posted just take a close look at the three photos. To top it off, the refrigerator in the room does not work and a school bus full of unruly kids is staying here. Of course Hilton is having "issues" with the feedback function of their website and I don't feel like waiting on hold for customer service so I posted this to warn others of this cesspool. Keep driving. Surely there is a more sanitary hotel nearby. Rest assured Hilton will receive a strongly worded email about the condition the room. read more

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I usually stay at home 2 suites also a hilton hotel but it was sold out at this time. I love Home 2 Suites. It is spacious and has a coffee maker Full size refrigerator and microwave. Try has nine of the above. The room was very clean but sparse. It considered of a bed. No dresser to put clothes. No closet. Only coat hooks. There is no microwave or coffeemaker. (Coffee available in the lobby ) and it has the tiniest of refrigerators. And the price is the same as a suite in home 2 suites. I will not be staying here again. The 3 stars was basically for the cleanliness. read more

Cheap price but for a reason. Bedding is disgusting. Shower leaks. I actually can't get past the bedding tho. Even my dog wouldn't sleep on it without smelling it all over because of how disgusting it was. Bare minimum in rooms. read more

July 10, 2021 - TRU is Hilton's latest line of Hotels. We always look for Hiltons because we are Members. We wanted to stay close to I-95 South because we were driving to Miami. I DO NOT RECOMMEND IT!!! Fly Like an Eagle. But, I will be a resident of Miami for some time, so I packed up the Truck and here I am. My reviews for a while will be down here in Miami. Which I'm not mad at. :) We needed a place to lay our heads, so we stopped in South Carolina. We were soooo exhausted. Arriving at 8:30p. Even got our food from Cracker Barrel (have a review on them as well) prior to checking in, so we could eat and sleep. We check in. Walk to our room. Open the door and the room was not cleaned. WHAT!! Called downstairs to desk. Told them of what we walked in to and she proceeds to tell me, "There isn't anymore rooms available. You'll have to come out the room so house keeping can clean your room." WHAT!! So we gather our overnight bag, go back down stairs to eat dinner. After about an hour, I go back to the desk to ask if housekeeping has cleaned the room. Housekeeping wasn't even notified of the room. WHAT!! 20 minutes later......... one of the staff comes over to us and asks if we'd like clean linen to make up the bed ourselves. WHAT!! And the bathroom I'm thinking. I truly could not believe those words came from her mouth. Minutes later a gentleman (maybe housekeeping) appeared to tell us, that there was a room that had been cleaned and they were going to put us in that room. I switched the key card and went to the now cleaned space. Besides the incredible bad service, I'd like to say that TRU is a hotel fit for young ones. The bare minimum is in the room. The desk is a long one taking up the wall that fits the TV, Lamp and belongings as well. The frig is exposed. The closet is exposed. Nothing like we've come to know Hotel Room should be. I wasn't impressed at all. Because they are a Hilton Hotel, the beds and pillows they order for their Hotels are extremely comfortable. Also they have this retro way of dispensing shampoo and conditioner in their nice shower that sticks to the wall. Soap and lotion by the sink that sticks to the wall and you squeeze out how much you'd like to have. That was pretty funky. In a good way. We checked out. I called the General Manager of the Hotel and to my surprise, she heard about our unwholesome experienced and she refunded us our money. She should have. But thank you for that. The continental breakfast is the same as all hotels. Maybe less then, but it serves it's purpose. There was this juice I had never tried before and after having two cups of that, I'm hooked. LOL Would I stay here again? NOPE! Happy Sleeping..... read more

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I absolutely loved my stay at this hotel. It's definitely a refreshing look compared to the stuffy hotels you're used to. Open and airy is the concept here. Upon entering the lobby, I was greeted by a super friendly guest services member and noticed there was a pool table in the lobby, multiple places to work from as well as tvs My room was equally airy and bright. A spot light happened to shine directly in my window, but the window was equipped with double shades and this completely blocked out any light which was nice. Indoor pool was nice and refreshing as well. I went down for breakfast in the morning, I must've been a little late because there wasn't much left, but the hotel is in a great location next to many food options including a Biscuitville next door. If you find yourself in Florence, SC for the night, stay here, you won't be disappointed. Not to mention, this is right of I95 so it's super convenient. The only downside is the hotel is opposite some train tracks and the train absolutely scared the hell out of me at about 9:30pm, but it wasn't so bad. Still 5 out of 5 read more

Let me start by saying we are in our late 60s traveling from Florida and are extremely conscious of avoiding becoming sick with COVID-19. Not one hotel employee was wearing a mask. Shocking. SC has high Covid rates. Guests were not required to and most were not wearing. We checked in via app for 6/21 one night and were able to choose a accessible room which i was advised was on the first floor. I was also advised that it was the only room in the first floor. When I called to let them know we were checking in on the late side, i was told the room was not available and there was one on the third floor. We called back to insist the originally requested room be made available which they agreed to. They said to give them an hour and Let me start by saying we are in our late 60s traveling from Florida and are extremely conscious of avoiding becoming sick with COVID-19. We arrived around 730 pm and the room wasn't ready. Ok. We're sat in car and ate our dinner and then called. They had Not cleaned yet. We're patient but sat in the car after a 10 hour drive and finally i had to go into the lobby which i was trying to avoid. Additionally the iPhone app never worked to give us the key to avoid the lobby with about 6 people with no masks. Finally an hour later our room was ready. We had to get the key card from the check in. 900 pm. We got to the room and on the plus side we loved the room itself. Very bare, easy to clean surfaces with disinfectant and very comfortable bed. We tried to roll down the blackout shade which was broken. It completely fell off. There was a spotlight blaring into our room which kept us awake. Please see attached photo in second email. We were not about to call maintenance at 945 and have a person come into our room. We specially chose this hotel because of the clean design and assurances of the room availability. I should have read the prior yelps but we had such a good experience at Tru Staunton V read more

Tru by Hilton Florence I-95 - Speaks for itself - Hotels Near Me - Florence, South Carolina

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Our stay last night was not what we expected out of this hotel chain. The room was noisy and no bath soap in the shower that you discover after you are in it. Then the 24/7 coffee was empty, no silverware dirty tables while the staff stood around talking to each other. We completely finished breakfast while still not having coffee. If your signs brag about 24 hour Coffee why wasn't a backup pot ready to serve? We gave up and went next door to Dunkin' Donuts. read more

Update: I filled out a survey reflecting our less than stellar experience and was refunded the Hilton points I used to pay for the room. I appreciate the refund, but I would have preferred to just pay for the room in exchange for a decent stay. read more

I did not expect this. I'm a Diamond Hilton honors member. I had some points so I looked up Hilton properties for a stay on our way during a family trip. I saw the Hampton Inn and this Tru and on the pictures. Tru looked more upscale and was in fact more expensive. Wanting to give a bit more luxury to the family for this stop, I booked Tru. That was a mistake. The hotel is European-style Ibis or something. It smelled of cigarettes the moment you walk in, it's cheap looking, not well maintained, and had the feel of a Greyhound bud station. We arrived past midnight so we had no choice but to stay and try to get some rest. But never again... read more

While the bed was comfortable and the room clean, the level of service that we have come to expect with this chain is sorely lacking. The coffee and hot water in the lobby was not fresh or even warm, the soap etc that is in the bathroom was empty and there wasn't even a paper cup in the room. Not impressed. read more

Horrible! There was no soap in the bathroom. Then we removed the covers and saw crumbs and hair which means the bed was not even changed between guests. They have signs everywhere that the room and all the surfaces were "sanitized" for covid but clearly the bed was not even changed! Called the front desk to tell her and she was super rude and hung up on us after saying we can get a refund! Don't even bother staying here at this dirty place. read more

Tru by Hilton Florence I-95 - Food crumbs and hair. Clearly the bed was not changed and we're in the middle of a pandemic! - Hotels Near Me - Florence, South Carolina

Disabled people beware, when you book an ADA room in advance they give it away, unless you are a Hilton honors member and booked through them directly. Then they laughed at you when you complain about being giving a shower when you need a bathtub for disability. The hostess is rude, and should be fired. Never stay here not worth it and unclean rock read more

The worst Hilton property I've ever seen! Upon arrival there was one staff member at the desk talking on her personal cell phone and not even acknowledging my presence and only ended her personal call to answer the hotel phone. A few minutes later a second staff member arrived, who seemed less than happy to be there to check me in. The room was gross to be kind - there were hairs in the bed, floors were filthy, sticky all over the shelf under the television and sticky handprints on the door. We returned to the lobby to see 2 people waiting to check in and no staff present. The email reply I got from management was no better - a cursory, form, placating response of thanks for your feedback. It was the worst experience and we will never return to this property. Do yourself a favor and stay at the Hampton Inn two doors down, they know how to do it right. read more

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Nice room high technology is so cool you should go there and the breakfast lady was so nice

Booked a room late at night. Hilton reservation service called and reserved the room for me as I was driving. I show up an hour later. The guy at the front desk said there were no rooms available. That he had just given out the last one. Yes, my name was on the list but again, no rooms available. read more

If I could give this zero stars I would. The room was ok, bed comfortable enough, one item missing is soap by the sink, they provided 2 containers of lotion. When we arrived, we were given a room key, got to the room, it had not been cleaned, bed had been slept in, dirty towels in the bathroom, they gave us a different room. It's loud in this hotel, don't expect a lot of sleep, you can hear people walking in the room above you, the doors are loud. We were up very early because of this. My husband went to the lobby, the desk person was SLEEPING on the couch and was very grumpy when he asked her a question. Breakfast starts at 7:00, we left at 6:30 so no breakfast for us. We'll never stay at this one or any other Hilton Tru again. Very disappointed. read more

Very clean, very friendly! Modern decor takes a little getting used to, but after a bit it grows on you! I will highly recommend, and I will stay there again! read more

Not good not good at all my son stayed there for one night while traveling from Florida up north when he arrived in his room he found a used condom on the floor in the bathroom he went down and reported it to the front desk and said he wouldn't stay in that room they gave him another room but the whole vibe of the place was creepy there was a creepy guy who was cleaning the place it's just nowhere I would ever want to stay and I'm surprised because it is a chain of the Hilton hotels read more

This hotel doesn't have microwave in the rooms, only 1 microwaves in the whole hotel and corona virus going on so everyone is using 1 microwave, no condiments, plates or utensils. House keeping doesn't offer cleaning services. The room is 100 dollars a night so they should offer better services. read more

The hotel took few precautions for COVID. Most guests and many staff members were not wearing masks. The room was clearly not cleaned well (if at all), with hair in the bathroom and visible dirt on the floor, and the pillowcases looked like they may not have been changed. There was also no soap in the bathroom and the beds were made sloppily. When I complained I was told that there were no other rooms available and there was nothing they could do. Very disappointed. read more

The staff at this hotel go above and beyond their job requirements. Every one from the front desk, housekeeping and maintenance are outstanding. The price is affordable I would highly recommend this hotel to anyone. read more

Tiny smoke smelling rooms. This place will probably rent by the hour soon, if not already. Many better hotels in the area. Don't let the "by Hilton" fool you. It's not a good hotel. read more

My story starts after we arrived from a long trip. First, I tried my card at the front desk three times. Nice two ladies, but according to them my card declined. Embarrassing. So I give them a different card and the entire family and bags go to the room. We find the door propped open. My son quickly pulls on the door and the room wasn't made. All of the dirty sheets were left on top of the ac unit. Down we go back to the lobby. We tell them and they seemed shocked. The one that gave us the room walks away towards their office in the back. The other one nicely says, "can I offer you a drink?" I just wanted to get in and maybe change clothes and relax a bit. Again, she offered and when she said popcorn, being a favor of mine, I said sure. She gave me the popcorn as the one lady that had left returned. I get another room. We go up and rest a bit before going to their heated indoor pool. The pool was nice, but maybe not as warm as we would had hoped. I meet the manager in the elevator area and she seemed friendly and nice. Later, I check my card account and instead of finding a declined, it showed a charge. I called the bank and they tell me that it was never declined. I immediately call the front desk and their night auditor says, "that card doesn't show in the system. It is up to your bank to fix it!" Being that she gave me no other option, instead of arguing, I said, good night. Anyways, I sit in a nice room with the family after having paid twice, but at least I got free popcorn. The perfect 5 star scenario would be paying once for it and finding a clean room to begin with. At least they all seemed courteous. Eventually, according to my bank, the charge to the first credit card should be dropped, or they'll refer me to the fraud department. Two star is the best I can do for them since the staff seemed nice or at least they gave me nice smiles. Update: breakfast was good, but I am adding a star because the lady manning the breakfast bar is a blessed star. read more

I stayed at the Tru by Hilton May 7-8. We checked into Rm 415 and immediately noticed the loud noise the AC/Heating unit was making. I called the front desk and spoke with Asst. GM Eric Baker. He sent up maintenance to look into the noise. Maintenance came up and said it couldn't be fixed so he disconnected the power. So NO heat was available that evening. The maintenance personnel said he had a new unit he could replace. He requested that I request that from Eric. I did but Eric said he hasn't seen the maintenance man since he left our room but would look into it. It never happened. Eric did say that since the hotel was booked full, he would see to it that we get a full refund for our stay since no heat was available. The next morning I spoke with Daniel, the GM. I explained everything to him and he agreed that he would take care of our refund. Nothing yet. I called him on May 18th. He seemed to remember me and said as soon as their system comes back online, he would issue a refund. Nothing yet. I have left several messages for Daniel. No return call. Bottom line: They lied! read more