We needed somewhere to stay after being evacuated due to a fire in our neighborhood. Eli was very…read moreunderstanding and accommodating. Elliott was also very kind. We were able to see smoke from our hotel room and the general location of our home. While some would prefer otherwise, I was glad that we could. Fortunately, we had a home to return to after two nights stay. Anyhow, we sincerely appreciated everyone and were grateful that it was one less thing that we had to worry about.

I wanted to share some feedback regarding our recent stay…read more During check-in/ check out l, I overheard front desk staff asking guests whether they were in town for a basketball tournament. It appeared that families who mentioned the tournament were charged higher rates than those who did not. This felt inconsistent and unprofessional. As a team, we booked together with the understanding that there might be some form of group coordination--even if not a discounted rate--but selectively adjusting pricing based on a guest's response was disappointing. Additionally, I had requested extra blankets and pillows in advance, which were not provided in our room upon arrival. Breakfast was average but sufficient for a busy weekend, and the pool was enjoyable for the kids, which we appreciated. However, the overall experience left us uncomfortable, particularly due to the pricing practices and the requirement for upfront payment, which is not typical in our experience. We had originally canceled our reservation at The Davenport in order to support a smaller property, but unfortunately, this stay did not meet expectations. Moving forward, our team will be choosing alternative accommodations. Thank you for your time.

This remodel puts the Hampton In. At the top of the heap of what I call a traveler hotel…read more Phenomenal service, the staff is super friendly and the lady handling the breakfast every morning is an absolute machine. Now would I eat that nasty breakfast, no! But people line up like pigs in a trough to devour it so who and I to say anything and about it. It's in the perfect location near the fwy and gets you out of NASTY downtown. I drove through the skid row and it was a crazy scene of drugs and chaos. PS watch out for the locals in often trucks especially with Idaho plates. I thought I was going to get run down multiple times by a hillbilly redneck. God bless.

This hotel was decent 10 years ago but now it's trash. I went down to tell the front desk idiots…read morethat my shower didn't work and they just laughed and said a pipe had burst. I asked about compensation for my inconvenience and they said there was no management on site so they couldn't help me. Meanwhile the short and slow front desk guy was staring me down, like he was trying to provoke a physical altercation, which I would welcome with open arms. Used towel hanging on the back of the door in our bathroom, the rest of the room was filthy. I walked out the end of the building and seen someone's company work truck had the windows busted out and was robbed. The valley has gone down hill,, don't stay at that Sh## hole unless you like abuse, filth and ripped off.

Clean, comfortable, well maintained and wonderful customer service. In the middle of a long road…read moretrip. All the extras, no matter how small are noticed and appreciated. Beds/bath/room was very comfortable with amenities in great shape. The room decor was modern and very appealing. After a great rest we woke to a wonderful complementary breakfast that was amazing. Both in how well it was set up and a choices available. Loved the oatmeal bar and all the mix in choices. As an extra, Leroy's Special was a delicious Denver omelette casserole. Also loved the plant based milk alternatives. Two employees constantly kept tables clean and food full. Parking was effortless as well.

Great place to stay in Spokane. The rooms are modern, clean, spacious and comfortable. The lobby…read morearea was perfect for catching up with friends and family. Staff was friendly and helpful with recommendations. Indoor pool and exercise facility were nice amenities.

This location is TRULY pet friendly!! They make it easy and pleasant to bring your fury family…read moremembers. Our room was perfectly clean (unlike any "pet friendly" rooms). Staff was super sweet and accommodating and genuinely interested in making our stay positive! Much gratitude for a comfortable stay after 5 days driving across country. I highly recommend staying here. Great breakfast too!!

This is one of the best Holiday Inn that I ever stay at…read more They have a hot tub and a managers special Monday, Tuesday and Wednesdays where they provide a free light dinner for everyone between 5 to 7 PM. The only downside of that free light dinner at 5 to 7 PM is the host. is not that gracious and a bit unfriendly and serious. However, it's a great touch and gesture, so I overlook the unfriendliness... aside from giving it 4 out of 5 stars. The rest of the staff is always very friendly and nice. The rooms are standard, cleaned well as expected.

We traveled across state for a college graduation and had 8 rooms based on family. The rooms are an…read moreassortment of suites with king, double queens and 1 bedroom options with either a king or double queens. Since our family is a variety of ages, the rooms weee great for social gatherings across the rooms. Each room also has a microwave and mini fridge. They offer a free breakfast and evening cocktail for your stay, which was an added treat. The hotel sits on the river and Java access to nature walking travel along the river. We saw a bald eagle and a marmot (had to Google that one lol). They have a small gym which was enough for me and I used the treadmill each morning. The kids loved the pool and hot tub, which is indoors and they even have a steam room!

We had a pleasant overnight at this pet-friendly hotel. It's a nice location, right on the river…read moreand close to the mall for shopping and restaurants. The premium double queen room was spacious and quiet. Check-in was friendly and efficient. The evening "social" is pretty lackluster. There is a bar for free beer, wine, or well drinks which is nice, but the salad was pretty sad. Breakfast in the morning was fine. There were plenty of choices of the standard hotel hot breakfast items.

Room was clean the hotel over all is tried needs a refresh. Lamp shade for example was stained…read more Toilet stained as well as tub. Blinds also stained. Pet friendly I do wish they tear up the stained carpeting and replace with laminate tile or alike. Room 314 Morning breakfast is minimum powered eggs and Jimmy dean sausage link type. A few selections of yoghurt a waffle maker bread and English muffin to be toasted coffee tea concentrate orange and Apple juice. The breakfast area was clean and seemed well stocked. When people say fabulous or outstanding I'd question that

Good stay here, nice place. Recommend it looks nice outside too. Don't go anywhere else in Spokane…read morevalley

Perfect hotel for our needs! We were on our way to Canada and Spokane was a great halfway point for…read moreour trip. A friend recommended this hotel because it's away from the hustle and bustle of downtown Spokane, it's clean, has many amenities and extremely affordable. I made a reservation online using our AAA card for a discount. We booked a king bed room with balcony for $98. There's plenty of parking available. They have way more amenities than we need, but the price was so reasonable we booked it. They have a restaurant on site and offer room service! Such a convenience with a wide variety of food, including pizzas. The restaurant offers a breakfast buffet, which is not included with your room stay. Our room had a refrigerator, microwave, coffee pot with coffee and condiments, dining table with four chairs, desk with rolling chair, robes, safe, toiletries, hair dryer, luggage rack, iron & ironing board, and I'm sure a few other things I'm forgetting. It was well stocked! The rooms are nice and fairly updated. I liked how the bathroom had two sinks, one in the toilet shower room, and another by the coffee pot, making it super convenient to add water and clean out the carafe. The TV in the room was nice and big. They had MANY channels available. The remote worked properly and was easy to use. The balcony was a nice feature. We walked into the room and it had a faint smell of smoke. We opened the balcony slider to air it out a bit. The smell wasn't bad enough to make a fuss, so we just stayed put. There were two chairs on the balcony as well. Our room was 4326, top floor corner room. It was a nice, quiet location. Far enough away from the traffic noise so it didn't bother us. We had a nice, quiet sleep. Our king bed was very comfortable with the right amount of linens available to keep warm. Overall, we were impressed with this hotel. Friendly staff, painless check-in process, many amenities, clean and comfortable at an affordable price...what more could you ask for! Would highly recommend.

My experience with the hotel directly was all good! When I called their reservation line it was…read morenot good at all!!! We were in the car and I thought calling would be simpler. I asked for a promotion that i had seen online. I wasn't sure if it was an online only offer or not. The phone rep told me the promo didn't exist and proceed to quote me a total over $200 more than I had seen online. When i say online, it was thru the hotels website not another reservation service. She said they only had 2 rooms left so I'd better book with her if I want a room. I said goodbye and we just went to the hotel direct arriving about 2 hrs later. I quickly and easily got a room with the promo and saved $227.??. Front desk was very nice! The room was nice! Comfy bed, heavy drape so we can sleep in, a nice tv with HBO & SHO, a sm wet bar area to make a sandwich or a cup of their coffee which was DELICIOUS! It's the same coffee as they have in the restaurant which also has delicious food!! Instead of a sad breakfast buffet they have vouchers that you take to the restaurant for a free breakfast. There are 5 options meeting most dietary restrictions, fresh cooked, nice sized glass of milk or orange juice, served till 9am. A Walmart and grocery store are nearby. It's right off the freeway but I wasn't disturbed by any noise and I'm a light sleeper. One night I walked across the parking lot to the gas station and I felt quite safe. Everything was very well lite Finally the pool was really enjoyable! Over Thanksgiving it was able 30F outside but the water was lovely. Heated pools/hot tubs when it's cold outside is one of my fav things so I really enjoyed it! The pool quickly drops from 3' to 6' so an adult can actually swim and not hit their knees on the bottom of the pool. I highly recommend staying here.

I have been a Marriott Rewards member for well over 10 years, and I have to say that this hotel is,…read moreif not the most run-down Marriott property I have visited, certainly within the top three. As shown in my photographs, the sofa was completely unusable. It's clear that ownership and management have chosen not to replace this significantly damaged piece of furniture. Due to the exposed wood and cushioning, we were unable to sit comfortably on it. Secondly, the smoke detector in the bedroom was left dangling above the bed. Although I believed it to be safe, my wife was concerned that there might be a hidden camera inside. I find it hard to believe that the cleaning staff missed this issue when preparing the room after the previous guest. Third, early on in our stay, the toilet continued to run. This forced me to remove the tank lid and adjust the chain so the flapper would seal and stop the water from running. Finally, the grout on the bathroom floor tiles appeared as if it had never been cleaned or resealed for an extended period. The grout was extremely dirty, requiring us to walk on towels after showering to avoid stepping on it. Marriott, I hope you read my review, along with the numerous previous reviews for this property. This location is neither maintained safely nor kept clean, and I believe it does not meet the standards to be considered a Marriott property.

Hotel was a mess...major construction going on and a death trap with all the equipment laying about…read morehallways as you made your way to old elevator. Front desk was a table in the eating area that nobody was ever at... Breakfast was the worst...chaffing dishes broken so a lot of ready heated prepackaged foods. Which was probably a more hygienic choice. The staff what little was seen need to look up the word business casual or professional attire...most looked sloppy and unkept. They should inform you that the hotel was having major renovations done...had I known I would have never booked a business trip there. Other options in the area and nicer hotels

Perfect hotel for our needs! We were on our way to Canada and Spokane was a great halfway point for…read moreour trip. A friend recommended this hotel because it's away from the hustle and bustle of downtown Spokane, it's clean, has many amenities and extremely affordable. I made a reservation online using our AAA card for a discount. We booked a king bed room with balcony for $98. There's plenty of parking available. They have way more amenities than we need, but the price was so reasonable we booked it. They have a restaurant on site and offer room service! Such a convenience with a wide variety of food, including pizzas. The restaurant offers a breakfast buffet, which is not included with your room stay. Our room had a refrigerator, microwave, coffee pot with coffee and condiments, dining table with four chairs, desk with rolling chair, robes, safe, toiletries, hair dryer, luggage rack, iron & ironing board, and I'm sure a few other things I'm forgetting. It was well stocked! The rooms are nice and fairly updated. I liked how the bathroom had two sinks, one in the toilet shower room, and another by the coffee pot, making it super convenient to add water and clean out the carafe. The TV in the room was nice and big. They had MANY channels available. The remote worked properly and was easy to use. The balcony was a nice feature. We walked into the room and it had a faint smell of smoke. We opened the balcony slider to air it out a bit. The smell wasn't bad enough to make a fuss, so we just stayed put. There were two chairs on the balcony as well. Our room was 4326, top floor corner room. It was a nice, quiet location. Far enough away from the traffic noise so it didn't bother us. We had a nice, quiet sleep. Our king bed was very comfortable with the right amount of linens available to keep warm. Overall, we were impressed with this hotel. Friendly staff, painless check-in process, many amenities, clean and comfortable at an affordable price...what more could you ask for! Would highly recommend.

This place is low midrange. The good is the outdoor pool area is nice and the front desk staff were…read morekind. It is right next to the interstate and the mall for easy shopping and travel. The bad. The layout is weird and confusing even with a map! Only 1 of 3 buildings has an elevator which is a real problem and not advertised or shared at the front desk. I have a trashed knee so walking up 3 flights of stairs with my belongings was horrible! The building smell of animals and stale smoke and the carpets in the hall are disgusting. If you are a cold sleeper, you may want to avoid. We had air turned to be as cold as possible and it was a sweat box. I will never stay here again but if you walk well and like to warm and are not sensitive to bad smells, this place is fine

This is a well maintained property. The hotel is in a nice area, which felt safe and clean. Upon…read morearrival, at a late hour, I had to be buzzed in by the front office staff, which seemed like a nice security feature for the employee and everyone really. The room was clean (with the exception of a depiction of a penis written in the dirt on the outside of my window...I found it somewhat amusing but someone who is prudish or has kids may not). The bed was comfortable and I appreciated the well working air conditioning. Water pressure in the shower was great and the water was hot and never turned warm or cold. The hotel was very quiet, but I don't know if that was due to excellent sound proofing or that it just didn't seem very busy at all. The breakfasts in the morning and the warm cookies in the afternoon were a nice touch and appreciated. Easy parking and the hotel is located right off I-90 around lots of shopping and restaurants. The only thing I really DID NOT LIKE is that when I arrived at 10:30 at night and checked in, I headed up to my room. Almost all of the doors to the rooms were cracked open with a few exceptions. When I arrived at my room, my door was also cracked open. This was concerning so I left my suitcase in the hallway and went into make sure the room was empty. This seems very unsafe and I did not like it. The following day I asked why it was done and the front desk clerk said they were testing fire alarms. I would suggest they either finish testing them and close the doors or don't book people onto that floor until they are done. It gave me an uneasy feeling and did not seem safe.

The room was clean and the staff was super friendly. Slept super comfortable . I needed a late…read morecheck out and they allowed me to stay a few hours over check out. The breakfast was great. Options were amazing. Full on breakfast or you can do a light breakfast. Would definitely stay here again.