We, my wife and I, have used the Marlton office many times. My wife has her glucoma monitored there…read moreand I had my cataracts removed by Dr. Ayres and had a marvelous outcome. We go there for our regular eye care and have always found the office staff to be friendly and helpful.

I just wanted to thank you for your prompt attention to my concerns…read more Your Operations Manager did reach out to me to discuss the incident and I am very pleased with our conversation. I was also contacted by Dr. Finklea who also extended his apologies, he was not aware of what had transpired in his office and was just informed today. Being his patient for the past few years and experiencing his professionalism and awesome personality has always made it a pleasure to travel 90 minutes one way for my treatment. Receiving Dr. Finklea's call today only reinforces the type of person he is and why I have the utmost respect for him. Although I had a one time poor experience, it is something that the practice has addressed so that a new protocol is created. I am grateful for everyone reaching out to me and will see you at my next appointment.

Rude staff. They act like you are supposed to be grateful to see a doctor. Each time I have gone…read morehere I have waited hours for something I have never waited more than 15 minutes for. Additionally, I have a PPO with very low copays, but my last visit here which lasted 10 minutes with the doctor and almost two hours in the waiting room cost me over $200. I could go on, but I don't have time at the moment. I may update this review later to explain the additional reasons I will never return here, and advise you to look elsewhere.

After waiting in the waiting room for extended amounts of time, I was shuffled from room to room…read morefor different tests...then finally after waiting again in the waiting room, I got to meet with the doctor. I found her bedside manner to be extremely rude and condescending. She did not explain what she was doing as she did it - she just rattled off numbers and comments for her assistant to transcribe. Her attitude was quiet off-putting to me and I would not go back or refer her to anyone. I will seek another doctor for further follow up and treatment.

I have been Dr. Brown's patient for approximately 33 years now, and she is still the only…read moreophthalmologist who I would ever trust to continue providing total care for the health of my eyes!! Any office experience that I have ever had as a patient with Dr. Brown's staff has also always been excellent over the years!! Juliana T.

Perfectly nice doctor, very limited eyeglass selection, overbooked…read more Waiting room tiny and overcrowded in COVID because of overbooking. I was asked to complete paperwork in advance and email it in; when I arrived it was lost and I heard mention they thought I cancelled my appointment. There are three small sections for glasses after trying on three pairs it was clear to both of us that they didn't have anything for me. Dr. Brown was perfectly nice but I wouldn't go back, especially not during the pandemic.

This office is busy but efficient. Ordered glasses from the optical dept. what a great experience,…read moreshelby sure went the extra mile getting me the cool frames that I wanted. Old fashioned friendly good service! Would definitely recommend! I priced glasses three other places and the value was much better for the product.

Dr. was rude, set me up with a useless extra pair of glasses. The glasses that worked broke in 13…read moremonths - held together by cheap glue. You'll get much better service from Target, or any modern shop. These fools are dinosaurs.

Awesome place. Couldn't see out my right eye. Got cataract surgery, now 20 20 out that eyeread more

I would not step my little toe in Nevas. The place is dirty and they do not take precautions in…read morewiping down the chin guards and kleenex is laying around from other patients. Dr. Nevas Wallace diagnosed my condition incorrectly as she did not know what I had. For 3 weeks in a row I went there and she finally stated I had keratosis. She stated she would have to find a specialist for me and would call me back. I called the office and was told she was on vacation. Never received a call back after calling 2x's so I ended up at Willis Eye and they stated I did not have this condition. I called Nevas and had all my records transferred to another Eye Surgeon in Sellersville, PA who is absolutely wonderful.He also stated that I did not have Keratosis. Find another Dr. who cares and calls you back. My rating for this practice 0 out of 5

Dr. Nevyas-Wallace is amazing!…read more I'm so thankful she not only performed my Lasik, but she took great care of me both prior to and following the procedure. I know my family appreciates it as well. My vision continues to improve everyday and I'm so thankful for the results!

They get 4 stars here, I didn't wait too long to get an appt, but I did wait about 20 minutes for…read morethe Dr to see me the day of my visit. The technician who worked with me was outstanding and very courteous. Dr. Nevyas-Wallace was very attentive and clear when explaining my situation. Everyone was helpful. I wish there was less wait time prior to the surgery, but the attention I got afterwards made me feel so much better.

Dr Moster is the best !! She solved all of my eye problemsread more

The doctors are very good, but this location has no respect for patients. People are waiting more…read morethan 2 hours with appointments and no one in the office has the decency to say "we're running behind". Hopefully the other locations are run with more professionalism. So, if you have nothing to do, make an appointment here and bring a meal.

If I could leave zero Stars I would. I had uveitis and I saw Dr Sunir Garg. He saturated my eyes…read morewith so much steroids that he gave me glaucoma and I had to have a cataract surgery on top of it. He also destroyed my optic nerve. Whatever you do do not see him and on the whole stay away from Mid-Atlantic retina.

I started my journey because of my daughter and other friends that had this same issue with their…read morevision. For many years since I was 5,I always had worn glasses. I felt frustrated because it was always difficult to see. I thank God that he gave me the opportunity to meet the LASIK Team and with their expertise and knowledge they were able to guide me to have correctI've vision. Now I can finally see with pain, discomfort and worry about where are my glasses and everything else I kept losing because of not having corrective vision. Thank you for my new and enhanced vision! I can see clearly now!!

I underwent LASIK surgery with high expectations, but a necessary revision proved…read morecounterproductive. My decision to pursue monovision (one eye for distance, one for near vision) was made despite insufficient consultation. Had I received comprehensive guidance, I would have opted for distance correction in both eyes, as the benefits of monovision were not adequately explained. Would love to have the chance to have the one eye done again.

This is a really long review but as a patient, all you need to know is that this place is super…read moredisorganized, has no regard for your time, and unnecessarily expensive. If you're in need of a new optometrist, this is NOT the place to go, as it is the WORST place I've been to in my 25 years of wearing glasses. After Dr. Putterman suddenly retired, many of us in Roxborough were left scrambling to find a replacement for our beloved optometrist. I ended up at East Falls Eye Associates, which apparently is the WORST place to land on. After several mishaps, I've given up on this place and moving on, even if it's costing me extra money. First, I made an appointment for both contact and glasses eye exam. I asked if this was possible through my insurance prior to arriving, and the person I spoke on the phone with said yes. When I arrived, I began looking at the glasses (which, by the way, is already difficult in itself in this place because the space is so tight. Every 2 minutes I was asked to move by an employee so they could get around, so I hardly could even try on the glasses. Also, the glasses are SO MUCH MORE EXPENSIVE. I only checked out the cheapest glasses and even with insurance they were coming out to around $175, when in the past I've only had to pay around $50 in other places). Here is where it goes all downhill: Fail #1) The receptionist informed me after I had finally chosen the (expensive) glasses that since I got a contact lens exam I would have to pay $75 lens fitting fee if I got glasses through my insurance instead of contacts. What? I was never informed of this fee when I made the appointment. So I put the glasses back and decided to order contacts. Fail #2) After the first receptionist told me of this news, when I went to check out, a different receptionist STILL tried to charge me $75. I ended up having to find the first receptionist to explain what she explained to me, to which she looked utterly confused, and she just responded, "Ok... I have never heard of that." Fail #3) I ended up ordering glasses online instead, but the glasses was making me dizzy. I called the office to ask if I could get my glasses looked at to see if it was correct, and the receptionist said that since I got my glasses elsewhere that there would be a fee if I wanted them to look at it. So then I asked if could get my eyes re-examined instead, to which the receptionist said yes and confirmed it would be free, and made an appointment. Upon arrival, they asked to see the glasses I had ordered, which I said I didn't bring them because the receptionist said there would be a fee. She informed me that's not true, and that I cannot get my eyes rechecked unless I brought my glasses first! I said I took a half day from work to make this appointment, which ended up being a waste due to the misinformation, as I was literally sent home with no solution except to make another appointment. Fail #4) After testing out the contact lenses, I called on October 29 to place the order for my lens. The person on the phone said the prescription needed to be approved by the optometrist but should go through by the weekend. After 3 weeks of waiting, I called again to check on the status, and the receptionist CONFIRMED that the order was placed but was likely delayed. I called again 2 weeks after that and left a voice message, to which no one responded. Finally on Dec 8, 5 weeks after I made the original order call, I called again to check the order status of my lenses. The receptionist said that normally it takes only 2 weeks for the order to arrive, but that mine hadn't arrived BECAUSE THEY WEREN'T ORDERED YET. I asked why they weren't ordered, and she stated it was because I hadn't made a payment. I said no one in my three times of calling ever instructed me to make a payment, so I presumed I would make a payment when I went to pick up my order, especially since I was even told the order was already placed and that it was just delayed! Everyone here was nice about all their mistakes. But at the end of the day, what's the use in being nice when everything is just so wrong and no remediation is made for the numerous errors? I took my business elsewhere; it cost me additional money to go through the whole process again, but at least it was a success. Save yourself the time and money and I'd recommend to start somewhere else.

I've been going to this office for the last two years for my annual visits. The office staff are…read morevery professional, friendly and helpful. As I sat down and waited for my eyes to dilate, I also witnessed a number of interactions with other clients/patients and they were all so kind and patient. One thing I'd like to commend them for is, they are one of the first offices that will double check your benefits and let you know how much your insurance gives you towards contacts, lenses, glasses/frames per year as a heads up , whether you use it or not. I noticed they did that last year, and this year the receptionist noticed I changed insurances and also notified me of what benefits I should max out. It's the little things like this that I consider above and beyond, and very much appreciated. The optometrist is also very friendly, great bedside manner and easy to talk to, if you have any questions. I'm very comfortable at this office and will continue to be a patient here for the foreseeable future. I wouldn't hesitate to recommend this office to others