We live in the condo building that is above this garage and have been monthly parking customers…read morehere for about three years. We have not had much issue over the years, except that the people working in the office are exceptionally rude. This was never that much of an issue for us because you only have to go there once a month to pay your bill and could generally shrug off their poor attitudes. However, we recently had an issue come up that was too egregiously absurd to let slide. As I mentioned, we have been monthly parking customers for almost three years. We park two cars there and have always paid our monthly bill when it is due. Anyway, here is the situation: I am selling one of our cars and the car will be sold and picked up sometime by 12/09 (today is 12/05). Because if this situation, and knowing that our parking bill is due today, I went to the office to tell them I would be canceling one of my monthly parking passes and that I would like to know my options for settling up with them. The short story is, there are no options - you wither pay for a full month with no refund, or you can't park in the garage. They were completely unwilling to do anything. They would not let me pay for the first nine days of the month, the first 15, or the first anything - just full payment for the month. I have made a few calls and sent a customer service request to Central Parking, so I will update this if they decide to do anything about it, but I'm not counting on it. My general feeling is that if you have a long-standing relationship with a company, they should show some interest in maintaining that relationship and acting responsibly. There are a few other options in the area, including Edison Parking. It is not as convenient, but we work in NYC and rarely drive anyway. Bleh!

I had to use this parking lot to tend to some business and was skeptical at first given the area…read morebut I couldn't have been more wrong. Pull in and you park your self which is great when you don't want some random stranger in your vehicle rifling through your stuff. There were plenty of open spaces when I went in on a weekday at around 9am. Don't forget to get your ticket before you leave and put it on your dash.

I agree with the previous review, I came in the morning, there were not many cars, there's always a…read moreplace for parking.

This company is terrible. They hire rude, combative, unprofessional guys. An otherwise nice…read moreproperty, urby, looks cheap and shady because of using little man. Ive seen them sitting on or leaning on our cars before, this time I snapped a quick photo.

Attendants are virtually never present and I have been unable to exit the garage on numerous…read moreoccasions. The bare minimum is provided by this company and therefor the convenience that parking in this garage should provide, is instead a complete headache.

Horrible service 4…read moremonths ago, I went there to park my car heading to city (Midnight) and I've been waiting for the shuttle more than 30min and I tried to call the office and shuttle phone numbers were no respond suddenly I walked all the way around they were sitting down didn't done nothing. the restroom is completely horrible and disgusting restroom door broken and no water to wash my hands..

Everything worked out great. Car was safe and sound when I retrieved it after three days in…read moreManhattan. A shuttle service delivers you and picks you up from the Staten Island Ferry. Pay attention to where you are dropped off because that is also where you will be picked up. It is close to the taxi stand.