I had my air conditioner quit on me after 18 years of service after Hurricane Irma. I called 4…read moreplaces for quotes. Two showed up and a third quoted me a low price over the phone. One of the other companies sent a sales guy dressed nicely and looked as if he had never worked on a system in his life. He took tons of measurements, removed the duct-work around my bad unit, was taking photos of the inside and outside unit, opened the interior and exterior circuit breaker boxes, had his laptop and portable printer out....the who 9 yards. Big dog and pony show. Price was outrageous. Premier said they would come out. Prior to their arrival, I got a text message with a photo of the guy coming and an estimated time. He was a little late but what service in this state is punctual? That's so 80's and 90's. He arrived as friendly and personable as can be. He was a technician/sales guy. He understood my concerns with selling my house and not wanting the most extravagant unit that is out there. I needed something that turns on and can pass an inspection. He took very minimal measurements inside and took a peak at the outside unit. He didn't have with him a mobile corporation or bring his own personal desk and chair. He stepped outside for a few moments and came back with a price that was reasonable. I told him I would get back with them after the other quotes came in. Their quote was middle of the road but I felt very comfortable with the company. I didn't feel like I was being taken for a ride. There were no pushy sales tactics used. I called the company back and asked for a lower price which they honored. I was set for a date of my chosing a week later. It could have been sooner but I did not want it sooner. On installation day, I again received a text (no photos) saying they would be there soon. They were more punctual (but they had a window so they were within the window). They guys looked a little "rough" at 1st but they were very, very professional and friendly. They didn't slack off and they put stuff down to protect the areas. One guy was outside, one inside and I feel like they maximized their potential while here. It was supposed to be a 5 hour job. I think they did it in about 4 hours. The guy said to give it about 1 degree per 15 minutes to cool and I will tell you what, he was spot on. I didn't have to pick up a single screw, piece of tape, nothing. They asked for nothing and needed nothing. The unit is what I expected. It turns on an is cold. They said they will be back in 6 months and 12 months for a complimentary tune-up. I don't think you can go wrong with them. And the people that answered the phones the 3 or so times I called (from pre sale, post sale, and a question after the installation) all I received was prompt courteous service.

If you enjoy getting a different story every time a Premier tech checks your A/C then this company…read moreis for you. Additionally, from my experience, any attempt to contact the owner for clarification will be fruitless and non-responsive. Good luck.

STAY AWAY FROM THIS COMPANY!!!…read more Unit installed a little over a year ago. Stopped cooling. Called for service. Tech arrives, says he doesn't have a Leak Detection tool, adds Freon and leaves. Damages my Dryer Vent hose and leaves. No quote no invoice. Less than a week later, its not cooling. 2nd tech arrives, doesn't have working batteries for his Leak Detection tool, end up having to give him batteries. Says there is a leak. Resolders and adds Freon. Unit not cooling before he leaves, he says it takes 24 hours to cool. Present a bill for over $1k for 1 hour of Labor without ever giving a quote. Who charges $1k per hour?? Call office to complain and they remove the bill. 24 hours later, not cooling. Send another tech. Literally states he is only going to add Freon and not fix it since the last bill wasn't paid. But there is no outstanding invoice. Made several calls to management.. always "busy" and will call back but never do. STAY AWAY. I have never encountered such ridiculous service.

Very pushy technician. Just wanted to upsell. Technician very rude and arrogant. I would not use…read morePalm Beach Air again. Too mony other qualified A/C service companies in Palm Beach County that could do A/C service competently and without the arrogance.

Wise is the best. They not only came the first time quickly and diagnose the problem, they came…read moreback later that day and installed a loaner A/C unit, which was excellent care, while the replacement part arrive which kept us cool during that whole week plus time. Once the part arrived, they came a third time to replace the broken unit Even during a rainy day. All that without extra fees. Great way to take care of customer! I highly recommend this company. J. E.

I needed to replac my AC as the old one stopped working. I got recommendations from pepole who had…read moreexperience with WISE AC. The teem was very nice and professional. They done their job on time, left the place clran. The price was very reasonable. I feel very thankful and will recommend them to everyone for sure.

BuyBuy a House they said!…read more Lord have mercy it has been one thing after another. Let the journey begin... Solor panals removal! Dont even get me started on this and before you think about installing them....check your house insurance! New roof that's another review! New Insulation in the attic( Great Company "All Thermo") New AC unit. Im crying inside. Dont get me started with contractors With poor response , poor workmanship, and poor customer service. I was recommend this company (TCS) by a friend and have been using them to service my ac unit for a few years. Someone always answer the phone. Remi who works in the office (I hope i spelled it correctly) is the sweetest person! This company has always been accommodating, pleasent, professional and informative They explain everything to you so you understand. Thank you for that. The day of the installation, everyone showed up on time and worked non stop except for 20 minutes to eat lunch. They cleaned up, NOT that there was any mess. So..dont stress call TCS!

Jose has great customer service and technical expertise. He walked me through the entire process…read moreand was very patient and responsive.

The team at Nova Air Conditioning is extremely responsive... they will even return calls after…read morenormal work hours. The staff answering the calls are pleasant to talk to - even in the most stressful situations you might find yourself in. They go out of their way to keep you informed on the progress of your work.

I started using Nova Air Conditioning Co. based on a neighbor's recommendation. I'm in my second…read morehome now, and they always did a good job with maintenance and even with fairly large repair jobs when I had 2 inoperable central AC units in the new home I purchased. I signed up with their service contract for regular maintenance. I followed the tech throughout the process on both of my units. He pointed out the issues he noticed after checking the system thoroughly . Made report to the company with observation they will contact me with recommendations and pricing. I will decide how to proceed then. The tech is prompt, friendly, and pays extra attention to keeping our home/the job site clean- it is rare in the industry(based on my previous experiences

So thankful to have Innovative Air Conditioning and Vinny on my side when it comes to professional,…read morecourteous service at a great price. Responsive and thorough to say the least. I have a service contract and would highly recommend getting this one with this company. Thanks again for keeping me cool. :))

Our air conditioning system stopped working sometime during the night. We called Vinny at 7:00 am…read moreand he was here by 8:45 am. A very nice guy and very knowledgeable, he was able to get our air up and running in a very short time. We will need to replace our AC unit soon because the unit is very old, and we have already scheduled it with Vinny and Innovative Air Conditioning.

Please think twice before using this company! Gabriel took complete advantage of my grandparents…read morewho are 89 and 90 years old and they were stuck paying out of pocket to fix his mistake. I sent Gabriel a very long email back in May discussing this issue to which he was aware, and he never even responded. This just goes to show how unprofessional he and his company are, and I urge you to look elsewhere! If you are considering using this company, I encourage you to read the following chain of events: On January 26, 2022, Gabriel installed an AC unit in their condo in Boynton Beach and advised that parts were covered for 10 years. Initially, they were happy with the work and recommended his services to four of their friends. In November of 2023, they contacted Gabriel for routine maintenance. An appointment was scheduled, and he cancelled. A second appointment was scheduled, and he again cancelled because he was in Miami. A third appointment was set up and he never showed or responded to their phone calls when they reached out to find out if he was coming. As a result of his 3 cancelled appointments and failure to follow up and return phone calls, they had no choice but to call another company for maintenance. The other company came out and advised that everything looked ok. In early 2024, they saw Gabriel outside of one of the nearby condos to perform work on a unit which was based on their referral. When they asked him why he cancelled three times and never got back to them in November, all he said was sorry. In April 2024, they noticed water dripping from the AC unit and onto their new hot water heater. They contacted Gabriel and he came out to inspect. He advised that everything looked fine, and it was normal and provided a discussion about valves and said how when the valve closes, it won't drip down. The following day, they noticed water dripping again and Gabriel came out. He advised the same as his previous visit and asked for photos to be sent of additional water dripping. In the days following, water continued to drip, and they texted Gabriel photos and begged him to come back to look at the leak. They advised Gabriel that they were returning to Massachusetts on May 4, 2024, and needed this taken care of prior to leaving Florida. They never received a response from him. On April 22, 2024, they contacted a different AC company for emergency service and had to pay $267.00 for this. During this appointment, they were advised by this company that the drain pan had a crack in it which was causing the water to leak onto their hot water heater. They were further advised that a new drain pan would cost $675.00 and that they could expedite the part. While deciding what to do, they saw Gabriel outside another friend's house that they in fact referred to him. They asked Gabriel why he had been ignoring them and told him about the crack in the drain pan. Gabriel said that they were no longer under warranty because of the company they hired for routine maintenance back in November 2023. They reminded him that they had to do that because he cancelled three times and failed to return calls and voicemails. Gabriel then said he would honor the warranty but that they would have to pay $450.00 for labor. They reminded Gabriel that they had to leave for Massachusetts on 5/4/24 and at this point it was already the week they were set to leave. Gabriel indicated that he "might" be able to get a new drain pan by Thursday or Friday, 1 or 2 days before they were set to leave for Massachusetts. At that point, given how Gabriel had been unresponsive and unprofessional, they realized they couldn't trust his word. They had to go with the other company who promised the drain pan would be expedited and who in fact found the problem, despite the fact that it would cost them $675.00. Even though they did not have the drain pan in by the time they left on 5/4/24, the other company assured them the part would be there and be installed on 5/7/24. In the meantime, while their condo was unoccupied, they had to leave tin foil pans under the ac unit to catch the leaking water. They had to have their elderly neighbor go into their condo daily to empty the water. When the company arrived to install the new drain pan on 5/7/24, they advised my grandparents that Gabriel installed the drain pain incorrectly when the AC unit was installed back on January 26, 2022. Had the drain pan been installed correctly, the above chain of events would never have occurred. As a result of Gabriel's failure to respond to calls, voicemails, and texts and failure to install the drain pan properly, they had to pay $942.00 out of pocket and inconvenience those around them to help deal with the issue caused by him. Again, I urge you to stay away from this company!!! Gabriel had MANY changes to make this right and he has chosen not to do so and not to respond. I urged him to do the right thing and attached copies of their receipts and he couldn't eve

I hired this company a month ago to replace an ac unit in an investment property. After being paid…read morein full they promise me they would submit all the necessary paperwork for the project. It's been over a month now and I'm still getting lied to by the company and employees. I am now being fined for doing work without a permit since they have failed to complete any permit paperwork.

Best of the Best !!!! Have worked with Haven Cool for quite a few years. Always come when they asy…read moreand ALWAYS do the what they say they would....Thank You - Leo & Eddie

Look no further for the best! After searching for over 2 years for someone to resolve a mobile home…read moreair conditioning problem, Haven Cool came to the rescue. What three other highly rated air conditioning repair companies in Jupiter's could not do is find and correct the problem. After wasting thousands of dollars in repairs over the last 2 years, Haven Cool determined the source of the problem within 30 minutes by determining previous a/c companies had installed and approved the new ductwork insulation under the mobile home, which turned out to be severely deficient in air handling! I would highly recommend Haven Cool. They are extremely professional, efficient and most of all reasonably priced!