The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had the pleasure of having Mercury Carpet in Jacksonville replace our carpet and flooring. John…read morewas so very kind and patient as I was picking out and changing right up until almost the last minute. The installers were excellent to work with, the install went very well and it looks perfect! The attention to detail really impressed me too! John even came all the way to Baldwin to check on us and make sure we were happy.

Great service, fantastic price, did the whole house Capet cleaning and made the tile grout look…read morelike I installed it yesterday. Great team to work with.

Joe and team were a delight to work with. My carpets were trashed from a previous renter and we…read morewere prepared to replace them if shampoo effort did not work. I COULD NOT believe what These guys were able to get out of the carpets! I showed up about two hours later, there they were packing up and looked like they hit the gym for two hours! :) Truly amazing work. I would highly recommend trying these guys out. Customer for life!

I rarely leave negative reviews, but I felt it was important to share my experience…read more My carpets were almost perfectly clean prior to ZeroRez coming out to my home, but I wanted to freshen up my carpets before putting my home on the market for sale. When ZeroRez was finished, my carpets looked like they had been through a war. Take a look at these photos and videos. None of these dirty spots were there before ZeroRez came to my home. ZeroRez made my carpets 1,000 times worse than they were beforehand. Absolutely terrible.

Very unimpressed. Spent less that 40 min on 3 bedrooms, 3 walk in closets, left hairballs on carpet…read morein one room. Didn't even vacuum enough to "lift" furniture indents even though housecleaners the next day did so with no problem.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

These guys are awesome to be honest. They are responsive, Brennan and Bryan did an amazing job. Ty…read moreso much appreciate your work. Ty for also being veteran friendly. See you guys again if you are in need of there services I highly recommend.

They did a great job and were reasonably priced. Pick up and delivery were included in the price.read more

RECENT UPDATE (DECEMBER 2025):…read more I'm very disappointed to update my previous review of David Dillavou and SteamPro. David remodeled our shower floor six months ago, and his own texts and the written quote/invoice clearly stated he would return at the six-month mark to inspect the floor and apply the final seal. Despite multiple attempts to schedule this required follow-up, David has repeatedly ignored my messages--reading them but never responding or taking any action. This complete lack of communication, accountability, and professionalism is unacceptable. Based on this experience, I cannot recommend David Dillavou or SteamPro to anyone.

David was very thorough and friendly! Highly recommend. Came out with short notice and got the job…read moredone!

Although the response rate was timely, the cleaning itself left a lot to be desired. I requested a…read moredeep clean for my 3 bedroom 2 bathroom house and I was not satisfied with the final result. Specifically, I requested the baseboard be done as well as the dust knocked off the walls. I was told the baseboards were done twice, but they look like they weren't touched and everything was shoved into the corner of the baseboards which was very frustrating. Clothes that were on the closet floor were just shoved further back into the closet. 'Deep clean' to me entails way more work than was done. They arrived at my home at 8am and they were gone by 10:30 which is insane for a deep clean. I was preoccupied because I work from home and could not do a walkthrough of the house when advised it was completed. Once I finally did, I realized that I would now need to do much more cleaning myself, after the deep clean was completed. The price was reasonable and I did tip Ray, but for what I received vs what I requested did not meet my expectations at all. I would rather be charged more. I pulled out an extra $100 for the service but did not end up giving it to Bonnie's Maids because in my opinion, they did not do a deep clean or a suitable job. As Ray has so kindly responded to this after calling me and telling me I was too harsh, although I was just being honest - I am editing to add to his reply. There were multiple communications with Ray before the cleaning. Not once was an expectation that everything needed to be off the floor. I have had deep cleans in the past that took care of EVERYTHING. Hence: DEEP clean. Also wondering why this is a requirement when you didn't even sweep or mop the floors, but I digress. I glanced out of my room and said it looked okay, we did not do a full walkthrough. Again, I was working. Your sloppiness in all these areas absolutely have nothing to do with me being unprepared for the cleaning. I would not recommend this company as not only are they bad at cleaning, but they also are unprofessional.

Ray was excellent! He texted us the day before to confirm & was good at confirming what services…read morewere included. There was a lot included! Since I bake a ton I was especially excited that he was able to clean our very dirty oven. He cleaned around the windows, unclogged the drains in our bathroom, and showed us how to prevent the calcium stains in our shower by getting a filter (sprite is one brand name and aquabliss is also a competitor) to add on the pipe before the shower head. He cleaned on top of armoires, cluttered countertops even when I said not to worry about it- "it can't be TOO clean". He vacuumed the whole house including the couch. I think he was here for at least 4 hours. I was feeling slightly exhausted watching him go at a steady pace the whole time. The baby, husband and dogs all took a nap or two in this time He even took the knobs off the oven to clean them and dusted all the fans. We were very pleased! If there is anything you think Ray can do better, he asks at multiple times to check the different areas as he gets done cleaning. You can tell he really wants you to be happy because I noticed later that the window he had cleaned had some dried water spots and he went back to fix it happily with no complaints. Probably with any cleaning service it helps to tell them what you are hoping to be achieved and then remind them person so they have a chance to make it great. This service was also an excellent value coming in quite less other quotes that we received. Thanks Ray!

Great experience today with Chief Hauling. I had a large 3 piece sectional removed from my house…read moreand delivered to a new location. Jeff, the owner, was fantastic. He was friendly and professional. He communicated well, was quick to respond to my request and was able to schedule me within 24 hours of my request. He showed up on time and was fast and efficient with loading the couch. He took the time put the cushions in his covered truck bed and tied down the couch appropriately for safe transport. He was very fairly priced compared to his competitors. Great customer service. I highly recommend Jeff from Chief Hauling and Junk Removal and will definitely be using him in the future for any hauling and junk removal needs!