Zerorez brought my carpet, tile floors and rugs back to life. This was my first time using the…read morecompany, and it will most certainly not be my last! I only have carpet on my stairs purchased from Home Depot with a lifetime warranty that is only valid if I have the carpet cleaned once a year. Originally, the carpet was the reason I contacted Zerorez. But you must spend $147 before they will come to your home. They mentioned other services, such as tile floor cleaning. No one had professionally cleaned them in several years, so I went for it. I was working upstairs in my office and received a few pictures from Anthony, the technician. I couldn't believe my eyes. My tile floors and rugs looked new again. Check out the pictures, and you will see the difference too. Anthony explained to me Zerorez does not use soaps or detergents. They use soft water, salt, lemon, and other natural cleaning ingredients. I highly recommend giving Zerorez a call for your floor cleaning needs!

I rarely leave negative reviews, but I felt it was important to share my experience…read more My carpets were almost perfectly clean prior to ZeroRez coming out to my home, but I wanted to freshen up my carpets before putting my home on the market for sale. When ZeroRez was finished, my carpets looked like they had been through a war. Take a look at these photos and videos. None of these dirty spots were there before ZeroRez came to my home. ZeroRez made my carpets 1,000 times worse than they were beforehand. Absolutely terrible.

These guys are awesome to be honest. They are responsive, Brennan and Bryan did an amazing job. Ty…read moreso much appreciate your work. Ty for also being veteran friendly. See you guys again if you are in need of there services I highly recommend.

They did a great job and were reasonably priced. Pick up and delivery were included in the price.read more

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had the pleasure of having Mercury Carpet in Jacksonville replace our carpet and flooring. John…read morewas so very kind and patient as I was picking out and changing right up until almost the last minute. The installers were excellent to work with, the install went very well and it looks perfect! The attention to detail really impressed me too! John even came all the way to Baldwin to check on us and make sure we were happy.

They pressure washed my driveway and cleaned my dryer vents. I was 100% satisfied with each…read moreservice. I Highly recommend this company!!

Gutter cleaning, workers are friendly and knowledgeable Work…read morewas done clean. Will use again.

I potty trained 2 puppies while these rugs laid graciously, bothering no one, minding their own…read morebusiness....when a goldendoodle and rescue pup decides they liked them better than the grass outside. As a dog trainer myself, I avoided and evaded several would-have-been accidents but the ones I couldn't save; I'm sorry oriental rugs. They shouldn't have done you like that. So, I am here to say that if you have rugs that a puppy decided to make it's bathroom or spilled wine, or just need cleaning from everyday kids demolishing it and everything else; YOU NEED TO CALL THESE GUYS. Brad showed up on time, super friendly and very knowledgeable. He got 2 rugs clean in under an hour and held up conversation almost the entire time. I was concerned about pricing because this is my first time hiring professionals to clean rugs, but I think theirs is fair. Thank you to this business for being a local and reliable place. I will be using them again for future service.

They did an amazing job!! We have owned our home for 6 years and the floors have always looked…read morelike they were grey. Thanks to LNC, they look better than we every expected!!

Always try to squeeze more money even if it's not needed. Or increase price. It's shady business…read morepractice on unsuspecting clients. Shady

I purchased a Groupoun for carpet cleaning for my mother. The company had advertised a Mother's Day…read moresale; I then selected and purchased the "Carpet Cleaning for Two Rooms up to 400 Sqft...plus Deodorizing and Sanitizing" which was $40.04. After Their arrival to service the apartment the compnay began to price gouge, and stated that the stains were not going to be removed because the Groupon is only a "general cleaning" and when they saw there were two pets they associated the stains as pet stains. which was not included in the Groupon purchases, understandably. Please note: both animals are potty trained and the stains were from everyday walking and living throughout the home. We chose to add an additional room, after the service technician stated it should just be knocked out while they were there, but then stated they could not really clean the carpet without purchasing the deep clean and mentioned each room is $45.00 plus an additional $15.00 for a fuel fee. Feeling cornered we followed through with the company. After, I asked for an itemized statement for a better understanding of all the additional fees, because the Groupon never mentioned a fuel fee unless you are 25 miles outside of the 32208 radius. I also did not understand why I had to pay for two additional rooms instead of one, being that I orginnally purchased a two room package up to 400 sqft; or why I had to pay additional for stains when the Groupon advertised cleaning heavy stains. I was met with complete frustration for trying to get a better understanding, and was only given an invoice after asking for an itemized statement numerous times. I have contacted the BBB along with the Florida's Attorney General, because I am sure we all work hard for our money and if we go on Groupon, we are looking for discounts and do not expect to be hustled. We all work hard for our money!

I was quoted a price while I am booking the carpet clean service,…read morewhen technician saw the carpet, the price became 60% higher since he saw stains and heavy traffic area which need extra treatment, I wanted to cancel and get more bids from other companies, but the owner told me I can not cancel, I either just do the original "normal" clean ( which doesn't guarantee result) or do the higher priced appropriate (or recommended) cleaning. I finally just gave in to the higher price version of cleaning, later feel being forced into this transaction, and being ripped off. The technician did just a little longer than one hour of work and left. They charged me almost $400 for it. My question is : when I know the price of the service which is different from being told originally, why I can not cancel ??? So customer be aware, the price they quote you when booking can be significantly higher, once you booked and technician came to your house, you are locked in to use their service ! So get the final definite quote before booking !!

Awesome! very professional and did a great job cleaning! I highly recommend them. On time , on…read moreschedule and very pleasant.

Absolutely THE most responsive assistance I have ever experienced! Excellent follow-up. Excellent…read morework. Professional and friendly. I HIGHLY recommend! I would use this service again in the future. Thank you for being AWESOME!

This was our first experience with a cleaning service, and it was definitely a great one! We moved…read morein during COVID in 2020 and never got to have an initial move-in cleaning back then for obvious reasons. We just finished some renovations, so we thought it was a good time for our first deep cleaning! Evelyn was one of the first to respond to our group request for quotes, and was very friendly and communicative throughout the whole process. We chose her company for this reason, along with the competitive quote and stellar ratings. As this was a deep cleaning, there were multiple people, and everyone was so nice! They did an excellent job cleaning, and even left cute touches behind (see pics). We will definitely use their services again! Great experience!