Reached out for an issue with AC and Emily was incredibly prompt with all her responses. Easily…read morechanged point of contact person and number day of when I couldn't be home for the appointment. BJ came promptly for our appointment and was very clear and concise at identifying the issue - helped explain something complex in a really simple way and put our mind at ease about our HVAC situation. Can't wait to call them in the future for any hvac needs.

I called Jump to fix a control Transformer and was pleased to get a same day appointment…read more Adam showed up on time and proceeded to diagnosis the issue. His expertise noticed a couple of installation errors , one of them was related to the control transformer. He was able to fix and completely remove the failing transformer and utilize the furness control panel instead, nice clean solution as the manufacture intended. The other installation error was causing condensation to not exit correctly and was leaking water that was rusting the front wall pan. I was unaware of this and was looking at having to replace a 4 year old furness if the rusting was to proceed or had already damaged the integrity of the wall. Adam checked the wall out and concluded that the heating element integrity was still good and the wall had not been compromised to the point of furness replacement. Without Adam's knowledge and skills I would be in a bad spot in the near future from the poor installation. I'm very pleased and happy with the outcome, thanks to Adam and do recommend JumpHVAC.

We called D&A Heating & Air after another company failed to solve an issue with our AC. Austin and…read moreNoah took the time to thoroughly diagnose the problem, found a leak in a line that had been overlooked, and repaired it correctly. What impressed us most was the combination of expertise and honesty. They explained everything clearly, answered our questions, and focused on fixing the problem rather than trying to sell us a much larger job. That's becoming increasingly rare. Austin and Noah are professional, respectful, and clearly take pride in their work. They are also very pleasant to work with. If you're looking for an HVAC company, especially one that knows how to troubleshoot difficult problems and gives straightforward, trustworthy advice, I highly recommend D&A Heating & Air. They have earned our trust.

Quick and easy fix. Very friendly. Was able to come out earlier than initially planned and…read morecommunicated that effectively.

I had a leak in my system from the condensation the heat pump creates and it was flooding the…read moreutility closet. Jason created a new drain system routing to fix the problem. He is very professional and competent. All of the service people I have interacted with at Summit are excellent.

Nothing but problems from the start. Had a whole new system installed five years ago and a free…read moremonths later, water ran through our newly remodeled kitchen ceiling because the system had not been installed correctly. To their credit, they paid for the repairs--but every year we have problems and are now dealing with yet another one due to the original improper installation. I wish I could go back and hire another company!

After having another company come check out my furnace that stopped working, they assured me it was…read morethe control board. But that other company wanted almost $900 to replace.... I replaced the control panel myself, but was still having issues. I wanted to find an independent, trustworthy contractor to avoid all the corporate HVAC companies that will price gouge you if given an opportunity. James was able to work me into his schedule quickly (lucky for me!). He arrived within the hour timeframe he quoted, and had the issue figured out quickly. He even went above and beyond and ensure the prior control board was broken. He showed me what was wrong and got my unit working again. The price was extremely fair for his time and experience. I wish I would've started by calling him. 100% will be using him for all my HVAC needs moving forward.

James came out last week to perform a yearly maintenance on our AC unit and our furnace. He is the…read moreonly person we trust to service our AC unit, furnace and water heater. He is very trustworthy, his prices are very fair, and he shows up when he says he will. There are so many contractors these days that you cannot trust. We are very fortunate to have found James. If you need HVAC services, James and Change in the Weather HVAC is where you should go. Scott C

Without a doubt the worst experience I've ever had with a company / never in my life have I been…read moretreated with such disrespect by professionals I've paid for a service. From the jump there were red flags; in retrospect I should have realized and not chosen them, but alas. Hopefully this review can save others the money and headache! Our HVAC system was antiquated and needed replacing, so I reached out to Quality Home. I was given a quote $3,000 over my budget. When I said as much they immediately said they could meet me at my price point which makes me wonder... Why the high quote to begin with? Where would that extra $3k have gone? The day of the install went okay. They took a few hours longer than they said they would which disrupted my workday, but fine - I can understand that. I was never sent photos of the condenser on the roof which I was promised - I had to ask a few times to get those. Our new HVAC worked well for a few weeks, then started randomly shutting off. During peak heat times. I'd come home from work to a boiling house. Our thermostat kept saying it was running too long with no change in temperature. I brought this up to my contact at the company - a director level guy - and he told me my thermostat was "trash" and it needed to be replaced. Me, knowing nothing about this stuff, went along and agreed to pay the $400+ for a new thermostat. It turns out that the actual issue was that the folx doing the installation wired the entire thing incorrectly. I was still charged full price for the thermostat/install and offered no apology. My old thermostat was better and easier to use. Fast forward a few months and I noticed our HVAC was leaking water. I called them in a panic as we were going out of town, it was the heat of summer, and I didn't want our cat to overheat. They were able to come out quickly (for a high fee) and told me the leaking was due to us not changing our filter frequently enough. I was again charged $400+ for this. It seemed weird to me that a dirty filter would cause leaking, but again... not my area of expertise. I took their advice and started changing our filter at the cadence recommended. Guess what? Still leaking. A LOT. This is definitely an HVAC issue, not a filter issue as our filters are pretty pristine. I've been trying to get in touch with my same contact (and others) for literal weeks and am being met with total silence. I want to talk to someone about this but it appears that professionalism isn't a value of Quality Home HVAC. Moral of the story? Absolutely go with a different company - I wouldn't wish this experience on anyone.

BE WARNED. This company installed an HVAC system for me 6 months ago, which cost over $11k. It is…read morealready failing. They sent a tech to fix it the other day -- he claimed to have found & fixed the issue, but lo and behold, the next night, my home's temperature fell to 60 degrees (in the winter time). I have tried for almost 24 hours to get another emergency tech visit scheduled, to no avail. Every number leads to the same crappy automated central line, and everyone I speak to has told me "they can't get ahold of someone." I am going to be demanding a refund of the full cost of my HVAC system, as clearly it does not function. Terrible service, terrible product. DO NOT USE THIS COMPANY.

Asked them to come out and check our air conditioner. Another vendor had come out previously,…read moregiven us a long laundry list of impending disasters, and strongly recommended a very expensive replacement. Dmitri was out the day after I called Heatwave, did his own assessment, offered advice and did more to actually address the problems -- and while his ultimate diagnosis (replacement) was the same, it felt a lot less like I was being pressured to spend any more money than was needed. Will definitely call again.

My 19 year old Goodman air conditioner was making unwanted noises, and the furnace had issues also…read more Both were still working, but their end of life was near. I looked at reviews online for HVAC providers. The reviews for Heatwave (not on their website, which I would expect to be positive) were extremely positive 4.9 on 150+ reviews, almost too good to be true. These guys were a pleasure to deal with. Dimitri, the owner came out promptly to assess the noise issue, diagnosed the problem, and said "I can replace the motor and you can probably get a few more years, maybe", out of this and gave me a ballpark cost. The furnace issues were more severe. I decided to replace both AC & furnace. The price quoted for a Trane unit was very fair. The install crew Ivan & Arvy were very experienced. The install went smoothly. My phone calls or texts were answered promptly, they showed up on time and everyone I dealt with was very professional. I can't recommend them highly enough. And, no I'm not a friend or a relative, just a very satisfied customer. Believe the reviews; they are true. If I could give them 6 stars I would.

I've been an annual maintenance customer for over two years and am very happy with the service…read more Our furnace is newer and high efficiency. Our AC unit is over 20 years old. The team has never tried to upsell and has always walked through every recommendation without pressure. Only once did we need some tuning that resulted in fees beyond our annual maintenance costs. The techs are friendly and knowledgeable. The email and text notifications are timely. The office staff is flexible with schedules and gives us plenty of notice to plan the visits.

They were super nice, very helpful, and a joy to work with. They made things easy. No fuss.read more

John and crew are top notch with fair price ! Really nice people to have in your home as well.read more

Excellent company! Installed a new AC for us. All went well but something was not allowing it to…read moreblow cold. They worked a lot if extra days to resolve it. They never put me on hold they just kept working until resolved. It was an issue with unit but it was resolved. John even came out after hours with Cody to work. Such hard work and stellar people makes supporting smaller businesses great. Don't hesitate to call them out you won't be disappointed.