AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I had a great experience at Radiant Med Spa in Fremont for my PICO. The staff was friendly,…read moreprofessional, and made me feel comfortable throughout the appointment. Highly recommend!

Lovely staff and a big shout out to Tania- she's the sweetest! Everyone is welcoming and kindly…read moreaddressed all questions and concerns. The ambiance is calm and relaxing...I actually fell asleep during a few sessions. So glad I came here! Highly recommend!

Everyone here is great, but Nadia really stood out. Until today, I had only read about her in the…read moreYelp reviews, so it was nice finally meeting her and quickly understanding why so many people mention her by name. Maybe it's her calm bedside manner, or the little things she does--like taking the time to sanitize the protective glasses at the end of the session for the next customer. Those small details don't go unnoticed. She made the experience comfortable and left a very positive impression.

Canceled appointment + no one answers the phone + next opening in October…read moreI had an appointment at LaserAway in Fremont on Saturday, August 15. They canceled it. I called on the 15th and again on the 16th and no one picked up either day. I had to keep calling back just to get someone on the line so I could even try to reschedule. When I finally got through they basically just said sorry and that there are no appointments available until October. Poor communication and scheduling. Very frustrating experience.

This has been my go to place for the last few years! Yan and her staff are great. I've come here…read morefor Botox, IPL laser treatments, facials and I also get my lashes done with Christy (who is phenomenal and specializes in Asian lash styles) I always get results in very happy with. Highly recommend!

I had a great experience at The Space Aesthetics for sculptra and Botox treatments. The providers…read morewerevery professional, knowledgeable, and took the time to explain everything clearly before starting. The results look very natural which is exactly what I wanted!!! Highly recommend The Space Aesthetics if you are looking for safe, personalized aesthetic treatments. I will definitely be coming back!

Manuel and his staff changed my life for the better very informative. Always a phone call away…read more Never a silly question. They always have the sweetest ladies at the front desk. He helped answer my questions I didn't even know I had. I've been a patient there for almost a year and it's made such a difference in my health.

I cannot say enough good things about Manuel and his staff. They are simply amazing. I went to see…read moreManuel today after not being there since 2021 (I moved to Texas for a few years), he took his time with me and gave me so much positivity and words of encouragement. He is such a nice man that holds a lot of knowledge. The first time I came to this program was back in 2015 and I was very successful with it and also having ask of the support from Manuel. I look forward to regaining my health and confidence going through this treatment plan. I highly recommend coming here if you are searching for weight loss results. Thank you Manuel. You are amazing and I appreciate all you have done for me.

This was my first time getting a Hydrafacial, but not my first time getting a facial. I try to get…read morethem every few months, but always dread the manual extractions required during traditional facials. In addition, I take skin care seriously, especially due to skin sensitivities which could lead to terrible and embarrassing eczema, so I never jump into anything new, without excessive research. The nurse at Dermaglow Med Spa was really informative and talked me through the experience. After our consultation, I felt comfortable and fully trusted her with my skin. The Hydrafacial has truly transformed the way I think of facials. It was gentle, non-irritating, but truly got the job done. I even got to see all the white heads and dead skin that once sat on my face. My skin felt smooth, hydrated, and refreshed for days. I finally found my go to facial and my go to spot. I can't wait for my next appointment.

Absolutely love coming here. I travel all the way from Morgan Hill. She is so gentle & I always…read morehave the best results.

Beware! I had lipo and skin removal from my lower stomach. After surgery I noticed a bulge of fat…read moreabove my belly button still there , the doctor told me it could be swelling and to wait until 6 months , 6 months came and it was still there . Then he said wait 1 year waited and it's still there ! I feel he should have fixed it since I paid so much money for this surgery. He wanted to charge me 600$ per session for cool sculpt or another 3k for Lipo for a small are of fat that he missed when he lipo me ! He is not very professional or polite person at all ! Now I have to pay another surgeon to fix the bulge he left on my stomach that now I am insecure about . I cried when I left and he has no sense of pride in his work or he would have fix would he missed on my stomach

The staff are really friendly and the doctor is really honest which can be hard to find…read moreunfortunately.

Really bad experience , they charged me $500 more than the amount that we agreed before the…read moretreatment . I disputed , They provided the bank a contract page with a fake signature. OTW, half year passed, the treatment(coolsculpting) is no effect on me.

I've used Fremont Laser and Skin Care's services periodically over the past year and they are five…read morestars because: 1) The place is always super clean. 2) The staff is friendly and will make you feel comfortable. 3) The price is cheaper than most similar establishments in the Bay Area. 4) The medical staff does a great job of informing their patients on pros/cons or recommended procedures -- they're truly invested in the best outcome for the patient, not just selling as many services as possible. 5) Awesome customer service! If your treatment doesn't deliver the expected result (for instance, laser hair removal takes longer due to your skin and hair pigment) they will work with you to make sure you're not paying more than initially planned. Highly recommended!

I went to see Dr Judy a few weeks ago for sun spot removal and a few other procedures. I think my…read moreskin looks brighter but didn't think much of it. And then it was by BD, and all my lady friends told my how great my skin looked. It looked much brighter, smoother and they said my face is firmer with a more well defined shape. They love so much that they are coming with me in June. Definitely recommend. 5*. Thanks Judy!!!!

From the owner: At Luxury Medical Spa, we aim to provide the best concierge service to meet the needs of our…read morepatients by helping them feel and look their best. With the continuous development of advanced technology as well as biotechnology, our physician is always searching for more options to help our patients with diverse skin care and esthetic concerns. Our patients come to us because they entrust us to deliver exceptional care from the first encounter and our priority is to meet their expectations. We strongly believe in the multi-modal therapy concept to achieve the greatest patient satisfaction. We emphasize the importance of compassion, honesty, open communication with our patients, and the ability to reach a physician directly at any time with their questions or concerns.