When we needed some boards replaced in our kitchen and the entire floor re-surfaced, Dean treated…read moreour home as if it were his. He's punctual, efficient, gentlemanly, and very good at what he does. Given my wife's affinity for creating new projects in the house, we look forward to working with Dean again soon. Some decisions are so much easier than others.

From the owner: Established in 1977, Chasse Hardwood Flooring has always been a family-owned and operated business…read moreserving central and eastern Connecticut. For over 40 years now, Chasse Hardwood Flooring has provided quality work and customer satisfaction. Licensed and fully insured, each job, whether one room or an entire house, is treated with the same care and attention to detail. Specializing in installation, sanding, staining, refinishing, and repairs of hardwood floors. Now also installing LVP/LVT floors.

Mike was recommended to us through a friend and we're very glad we chose his company to complete…read moreour home renovation projects. He was always willing to discuss kitchen plans with our cabinet designer, especially when troubleshooting measurements and appliance placement. Due to Covid pandemic, we experienced some delays and Mike was very patient as well as cooperative and responsible with being able to give us a work timeline and offer design ideas to help us cope with some change-ups in our plans. He is very professional and was also able to connect us with painting contractors and plumbing contractors. All in all we're very glad we chose Mike and Wall To Wall!!

We found Wall2Wall Home Improvements while searching for bathroom ideas. Mike came over within a…read morecouple of days of first contacting him and we were extremely impressed with his suggestions, work ethic, ideas, etc. We initially scheduled the project for April 2020 but the pandemic put everything on hold. He was very understanding and stayed in touch with us for the following 3 months ordering supplies, checking on our delivery dates, etc., so he'd have everything ready to install for us. When we finally did schedule the start date, Mike dedicated 3 weeks to our project. He arrived on time, worked all day and stayed in contact every single day to make sure we were happy with that day's progress. He cleaned up every night and made sure all areas of our house (like carpets, walls, other rooms, etc) were protected with dust sheets or plastic lining. We are so thrilled with our new bathroom!!! It has exceeded our expectations. We highly recommend Mike, and Wall2Wall Home Improvements, without hesitation, for any home improvement projects.

I made an appointment with these people to give me a free estimate and redoing a room over , and…read morethey said they'd come on a tuesday , june ninth at ten a m , here , I am it's three twenty and nobody ever got back to me ? That's very unprofessional if you ask me . If\nYou can't keep the appointment , don't make it or call me back and tell me ? Got a good mind to put this on facebook , instagram and twitter ! Sounds like a half a** company to me ! Grrrr

First, I need to say I don't typically write reviews, however, after the experience I had with Troy…read moreI feel compelled to warn others. Short Version: Non existent communication, Lack of schedule (expected to just be home all day every day for 2 weeks so they can show up "when they are available"), Inconsistent quality of work, Padding the bill, arrogant owner, overall terrible experience. Final straw: Not honoring the warranty Long Version: 1. There is ZERO communication between Troy and his team. The day Troy came to our house to give an estimate, we went over how we wanted everything in our bathroom and he said it would not be an issue. On day one of demo, I asked Troy to review everything we wanted to do (including moving up light switches, covering an old light switch, and moving the ceiling fan, etc). He waived me off and said we would go over all of that when demo was done. When demo was done, the team started putting up drywall WITHOUT ever talking to Troy or myself. This caused holes to be cut in the wrong spots for all of the above mentioned. 2. We asked how much it would be to put up brand new drywall in the entire bathroom. My husband and myself called the office manager and asked her specifically if that price was just labor or if it included materials. She assured us that materials were included. When the final bill came we were charged for all the materials. 3. During our initial consult, Troy told us what size vanity we needed. The vanity we picked out had a filler strip that had to be cut and placed in between the wall and the vanity. The crew member said it would probably be better to skip it. That although the sink would be slightly off center, it would give more room next to the toilet. Based on his professional recommendation, we agreed. Once he did that, the drawers could not open on the vanity (hit the door trim) so we knew the strip was needed. Troy came in at that moment and said "NOT MY PROBLEM, GET A NEW VANITY" 4. After receiving the final bill, we asked for itemized receipts. On the receipt was a charge for a 8,000 piece bucket of drywall screws which was $50. If they had left the remaining 7,900 screws, I would have less of an issue, but they took it with them! 5. We asked that it be included in our written contract that all trash be hauled away. On the final day we had a ton of trash in our garage from the job. Troy fought us on taking it and said he usually doesn't. He still didn't take everything...except the screws 6. A day after the bathroom was done we noticed the towel bar was loose. Troy sent someone over to fix it. Now, just 2 months later, the towel bar is coming out of the wall again. I contact Troy and he stated it would be A $50 CHARGE TO COME FIX IT BECAUSE IT WASN'T COVERED UNDER THE WARRANTY. WHAT?!?!?!? According to our contract, we have a 1 year warranty on all labor. He said if we are putting wet towels on it that it was our fault. IT HAS NEVER HAD A WET TOWEL ON IT. It only has one decorative towel on it that gets put on and off when I wash it. Obviously that means it was NOT installed correctly, which is a.....LABOR ISSUE.

We visited three places looking for carpeting. Tolland Flooring looks small on the outside but they…read moreactually have a huge variety of carpeting, tile and flooring products. The owner was lovely to deal with and she really knew her products. Went on a recommendation from a friend who used them for her vinyl flooring. We ended up picking a carpet they did not carry but I would have had no hesitation to use this company. Will definitely keep them in mind for future projects

We had 3 Gorgeous bathroom remodels by Alan & Katherine at Tolland Flooring over 5 years, we keep…read moreusing them! They provided design ideas, a great selection of products, and were very meticulous about the demolition and installs... the rooms are so luxurious, and have stood the test of time. We also had a new wood floor, and a stunning kitchen glass backsplash with a beautiful pattern that Alan designed. We are so pleased with the quality of their work. We would never use anyone else but Tolland Flooring.

I couldn't be happier with the work Amazing Hardwood Floors LLC did on the 2,200 sq ft of original…read morewood flooring in my 1918 home in Windsor, CT. Brennan, Nate, and their crew treated the project with true craftsmanship and respect for the age and character of the house. They restored floors that were worn, uneven, and tired, and brought them back to life in a way I didn't think was possible. Their communication was excellent, their timeline was accurate, and the pride they take in their work shows in every room. The transformation is stunning. If you want a team that delivers exceptional quality and genuinely cares about the outcome, this is the company to hire.

We had all of the seriously damaged floors in our Cape rehab project repaired and refinished by…read moreAmazing Hardwood Floors. Mike and Nate were very responsive on this challenging job. The crew were there on schedule and the place left clean. They even came back for a tiny touch up. The floors look beautiful.

From start to finish our experience with Schneider's Flooring America was wonderful. We had a tile…read morekitchen floor redone, changing from medium square tiles to a much larger tile on a diagonal, and the installer laid it out BEAUTIFULLY. I love walking into this kitchen every day now. Right after this we had a den carpet replaced, and everything went smooth as silk. From sales representatives to installers everyone is professional - on-time, accessible, happy to help and explain, and they do a superlative job prepping and installing. No short cuts. Make things easy on yourself. Go here.

I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

We had a great experience having Kibbe refinish the hardwood floors in our 1955 house. They look…read morelike brand new floors! There was a lot of sanding to do some the floors had never been refinished. Dan was friendly and personable and no nonsense and we'll definitely hire him again to keep the floors looking so great.

From the owner: 30 Years Experience Custom Floors…read more Where Your Home Is Our Showroom Residential - Commercial Prompt Professional Service Floors Installed, Sanded & Refinished Staining A Specialty Old & New - We Do It All Free Estimates Fully Insured

I have been using this company for years! Brian and Scott are the best, I had a real strange room I…read moreneeded new flooring in, Brian was great, heard what I was saying made great recommendations and Scott of course the genius he is every intricate piece was placed perfectly what a phenomenal job he did! Great pricing, professional Couldn't ask for more

Terrific range of products, pleasant and helpful staff. I was happy to potter around on my own, and…read moredelighted to get my questions answered promptly and knowledgeably. Our contractor remarked on the quality of the tile we purchased and both of us were happy that it was delivered without fuss or bother. I'd cheerfully recommend Design Center East. The firm is a great resource, and it's great to have it close to home!

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!