We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

They were super helpful letting us know what the costs would be. It was very reasonable however…read morewhile at a church function we mentioned what happed to our home and he was a contractor and did the work for much less. If we had not run across this we definitely would have used this contractor.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

My first experience with PuroClean Restoration was some years ago, Nick came out and did an…read moreexcellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

A pipe burst in our home while we were traveling. Our son met them there and they got to work…read morepulling out ruined floors and drywall. The company is preferred vendor of our insurance so no out of pocket and coordinating was seamless.

Our son left a faucet running in the bathroom and it flooded the bathroom and caused water damage…read morein two neighboring rooms as well as a room downstairs. PuroClean (Dan and his associate) were FANTASTIC! They were compassionate, prompt, gave great explanations and saved everything they could. We have great confidence in their work and couldn't have been more pleased!

I had roof, gutter, and fence damage from the March storm that hit Allen, TX, and Robert and his…read moreroofing company handled everything. They were honest, professional, and easy to work with. The roof replacement looks amazing (I love the shingle color!), and it came with a 10-year warranty. The fence looks brand new, and both the roofing and fence crews did a great job cleaning up and putting everything back in place. If you need storm damage roof repair or a reliable roofer in the dfw metroplex, I highly recommend Robert and his team!

From the owner: Of course as general contractors, we specialize in organizing and coordinating construction…read moreprojects of all the different trades. But as a business, it goes much deeper than that. There are several business practices that I specialize in that make for a successful working relationship between contractor and property owner. The most important practice that I focus on is: Responsiveness. I respond to a property owner's communications as immediately as I can, especially in case of emergency. These Texas storms come on fast & there's no 9am-5pm in the construction world, at least there isn't in mine. I'm available and responsive when needed by the property owner, day or night. The second business practice is: Experience. With over my 20+ years in the construction business, I've mastered every niche within the industry you can imagine. I can swing the hammer on your roof, find and fix a leak, tear out and replace your drywall, design and install your HVAC system, paint your siding or project manage a multi-million dollar construction project. And anything in between! You name it, I've probably done it. Let my experience work for you! There are no jobs too big, no jobs too small.

I had my indoor air quality tested with Environmental Testing & Assessment, and Mike was fantastic!…read moreHe's incredibly knowledgeable -- with over 25 years of experience and more than 44 certifications, you can tell he really knows his stuff. He was professional, thorough, kind and took the time to explain everything clearly. If you want an honest, experienced professional who truly cares about helping you create a healthier home, Mike is the no-brainer call. Highly recommend him and ETA for mold testing, air quality checks, and environmental assessments. Look no further!!

From the owner: We are a locally owned and operated indoor environmental inspection and testing company that…read moreinclude indoor air quality, with an emphasis on mold abatement services. Our goal is to ensure your family is safe and not being exposed to mold. We provide thorough mold inspection services to ensure that any underlying causes of mold is remediated. Contact us today to schedule an appointment! ETA is a licensed Mold Assessment Company, TDLR # ACO1152.

When a property catastrophe occurs, you need seasoned professionals to help you get your asset…read morerestored. RestoreNow has the experience, customer service and reliability to get you back on track. They are best in class for restoration and partners with you throughout the process. Don't wait any longer and give them a call!

From the owner: When disaster strikes, RestoreNow is your one-stop solution for full-service property restoration —…read morefrom emergency cleanup to complete reconstruction. Our Services Fire, Water, & Storm Damage, Mold Remediation, Full Rebuild & Reconstruction. 24/7 Emergency Response Locally Owned & Operated

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.