1. True Power Electrical Services

    1. True Power Electrical Services

    0

    Waianae, HI

    True Power Electrical Services

    4.9 (102 reviews)
    Open Open 24 hours

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    Services - True Power Electrical Services

    Electric inspection

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    Jenny C.

    Josh came today to install two ceiling fans that were about 11 feet up on a slanted ceiling. This was something we didn't think we could tackle. Thankfully we called True Power because after seeing the problems he encountered there's no way we could've done that on our own. This is the 2nd time we hired them and have been very happy with the professionalism of the service as well as the constant communication. I would also like to add that Lowe's charges $195 for a "standard" ceiling fan install. I'm guessing there would be an extra charge for tall ceilings and for them to go up one flight of stairs so take that into consideration when deciding who to hire.

    The panel I had before was unsafe. Now, I am able to pop out and snap in new breakers when I need and have zero risk of electrical fires.
    Maximus P.

    Great service and quality work! Real professionals. Pay for the service you get. I feel my hard earned money was spent very well with the quality of service I received with this company. If you have any questions or follow-up problems, just text them, and they had a technician at my place to fix it asap. I had my whole panel replaced, and I couldn't be happier. I wish you could see the before. You would be stocked, literally. The panel I had before was unsafe and just sloppy. I was not able to change a breaker without certain death. Now, I am able to pop out and snap in new breakers when I need and have zero risk of electrical fires.

    Melted main breaker that HECO assumed was fine.

    Here is my HECO review and review for True Power. Here's the main breaker for our unit that only HECO has access to. For a week we had little to no power at times. Lights flickering, lights dimming, no stove, no hot water, had to spend money for the laundromat. Hired an electrician, Josh, who said we needed HECO to come out because they have seen this before and it's usually the main breaker. But since HECO has tags on the panels, they cannot access it without permission. We called Hawaiian Electric multiple times explaining the issues at hand. We told them what our electrician said. But every time we were met with: your voltage looks fine on our end, it's likely something in your unit, your panel probably needs to be replaced and never, yes we should come out and look. We trusted their opinion. But enough was enough; the keiki couldn't take showers and we couldn't cook meals. We asked maintenance/HOA to call HECO and get them out to meet our electrician, which they did. And here is the result. A melted breaker. This is exactly what our electrician warned about. Lucky our electrician from True Power advocated for us to get HECO out. This easily could have caused a big ass fire for our unit or the complex. Why do we pay so much for electricity and are met with complacency? We are highly unsatisfied with HECO's service. We highly recommend True Power. Mahalo Josh and Peter, excellent work!

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    4 years ago

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    4 years ago

    Outstanding, showed up on time. Did the job quickly and professionally. Would highly recommend.

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    4 years ago

    This company resolve my issue with them and responded very quickly. I hope they be more careful next time.

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    4 years ago

    Needed a kitchen ceiling light fixed. Received good recommendation from Peter and he had his personal replaced in a timely manner.

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    5 years ago

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    4 years ago

    Peter was highly recommended by a friend, and he is indeed awesome. Super responsive, patient and honest.

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    5 years ago

    I just spoke with them about moving my electrical meter in Waianae. He was fantastic! Lots of great information.

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    Page 3 of 3

    Ask the Community - True Power Electrical Services

    Review Highlights - True Power Electrical Services

    I contacted Peter and he was able to have a technician, Josh, come to the house that afternoon.

    Mentioned in 55 reviews

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    E I Electrical

    E I Electrical

    (427 reviews)

    Kalihi

    Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

    We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

    Pacific Ceiling Fans - Pacific Ceiling Fans Inc

    Pacific Ceiling Fans

    (85 reviews)

    Quality products and excellent customer service. I bought my ceiling fans several years ago. The…read morecircuitry of one had fried during one of the frequent brown/black outs (thanks HECO), and Pacific Ceiling Fans were able to identify the problem. They ordered the parts and had it serviced within two weeks. I'll choose this business over H.D. or Lowe's for ceiling fans all the time. Mahalo PCF!

    One word summary: SERVICE…read more.. Yes, Pacific Ceiling Fans have beautiful product. This is where my ceiling fans were purchased by previous owner of home. Nicest, best quality ceiling fans I've ever owned. What has brought me back a few times we're issues with the remote(s). It's to be expected. Things break down after years of use. The last two times (over years) Blaine has been the one to assist me. Each time he listened to the situation intently, decided best course of action, and quickly provided solution. And the last time I thought the replacement remote was faulty... I telephoned them while driving back to exchange when associate "kindly" mentioned if it was a remote problem they would absolutely replace it BUT they would also make sure it wasn't an issue with the wiring or fan itself. Oops... I didn't consider that possibility. Turned my car around, right after picking up some onolicious oxtail soup across the street from them. :-) After arriving home, reprogrammed my other remote to see if same issue and bingo! ... light on fan still not turning off with remote. Easy workaround... just use wall switch. Thank you Pacific Fans for your always great service! Thank you also for your kindness in talking to me, making sure I felt like a valued customer, not like an idiot for not figuring out the secondary issue (the first remote was still faulty and needed to be replaced !). You've got my future business and referrals to friends and family!

    Electrical Development

    Electrical Development

    (4 reviews)

    Our tenant was having electrical problems at their unit and an electrician that works for a…read moredifferent company went and "fixed" the problem, only to have the same lights go out again a day later. I contacted that first electrician and got the runaround. A coworker recommended Electrical Development & Robby saved the day! He was very polite, professional, and caring! He fixed the issue our tenant was having & also fixed another electrical problem that he found - all for a very reasonable price! I'm very happy with the quick response & excellent service we received from Robby! (My pocketbook is happy too!) I highly recommend him, and he'll be the electrician I call from now on!

    We were advised by HECO during a routine meter reading at our rental in Maili that the meter was…read morenot working and needed to be replaced immediately. HECO disconnected most of the electricity while I searched for an electrician who could make an emergency trouble call. Fortunately Robert was available and came by to assess the problem. The fix required coordination with a HECO crew who, as it turned out, were committed to another emergency on the West Side into the evening. Robert ensured that the tenants were sufficiently hooked up with limited power to get through the night and returned the next morning to replace the meter and wiring, coordinating with HECO technicians to reconnect the lines and fully restore power to the house. We're grateful to Robert for diligently providing updates as the job progressed and working with HECO to complete the extensive repairs. He's the best! Mahalo nui!

    True Power Electrical Services - electricians - Updated September 2026

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