Explained and answered our questions. Great service and same day response. Quality work.

Should be more than 5 stars for this company. Had the main water line to my house rupture. My neighbor gave me a business card and I called them. I was given arrival time between 3and 5 same day service. Gilbert text enroute. He arrived quickly located and repaired water line with a much lower price for what I was expecting fantastic experience with True Quality Plumbing read more

Gilbert saved my life. He is kind and his prices are very fair. I never get the "ick" with him. And he managed to figure out what no one else could. I had no water pressure and instead of being thousands of dollars, he actually figured out what was going on! Call this guy. read more

After trying everything to clear the plug in our shower drain ourselves for a month we finally decided to call a plumber. True Quality Plumbing was the one to answer our call. Mike came out tried to clear the plug then went under the house to check things out and came back the next morning to do some work. He replaced the trap, which had a green hot wheels car stuck in it, and also the shower drain so that no more toys would go down the drain. He got the job done in no time and for a reasonable price, especially for having to go underneath the mobile home in this heat. I will definitely keep them in my phone and recommend to my family and friends. read more

A friend recommended Gilbert to us.He did a fantastic job on our water heater and unclogging our kitchen sink. He is a great worker and We want to Express how awesome Gilbert is at true quality plumbing.He will always use this amazing company.Awesome job fixing our kitchen sink and installing a new water heater.Thank you Gilbert and God bless!!!! read more

Had a sewer main line clog. The most disgusting household emergency I've encountered. The team arrived within the hour and had the clog cleaned out from the roof vent un about 30 minutes. They were professional, efficient and the price was fair for 10pm on a Saturday night. I definitely recommend them. read more

We had a leak within one of our walls as well as a very unusual cold water feed issue going up to our master bath. I came across this company on a Facebook group after searching for a plumber. Gilbert came out and gave me a quote to get the work done. Gilbert and his team came out on the agreed upon time today and took care of the leak in my wall as well as the water issue going to my master bath that we have been fighting for two years. They fixed everything quickly and even handled a couple of items that I asked to add on when they were already here. Highly recommend for anyone looking for knowledgeable plumbers that perform quality work and will not charge an arm and a leg. read more

We had a leak and True Quality (Gilbert) was the only one that actually answered our call early in the morning. Came within 30 minutes and was able to fix what was wrong. This company is seriously honest. I was impressed there are still good people out there doing good work at honest prices. I would definitely recommend this company. For sure I am keeping their information, in case I ever need a plumber again. read more

Gilbert came to our house today and fixed all the problems we were having with our shower. He was fast, effective and professional. Thanks Gilbert! -Jajaira read more

We had a dreaded slab leak for a second time so I knew it was time to re pipe my whole house after 20 years. The existing pipes were poor quality from China so we did our homework...and I'm glad we did. Gilbert from True Quality Plumbing was the guy to go with from the beginning. He was honest, personable, reasonable, hard working and he explained every step along the way. He under promised and over delivered every step of the job. He also replaced a few faucets for us, changed out some valves and got our plumbing needs back where they needed to be. If you want it done right, this is the guy to call. He cares and it shows in his work. I love he is teaching his son the business and his son is lucky to have such a good teacher. Thanks again Gilbert and True Quality Plumbing for restoring my faith in contractors, under promising and over delivering every step of the way. I now have a plumber for life! Thank you, thank you, thank you.... read more

After using True Quality one time at my Apartment Community, I knew they would be my preferred vendor!! They are very prompt in responding to our needs, reasonable in price, friendly, and always get the job done with excellence! They are hands down THE BEST!!!! They just did another excellent job for us in locating a main water line leak, and getting it repaired!! Thanks for your great work guys!!! Supporting small businesses that pride themselves on excellence is always our goal! read more

True Quality Plumbing was the third plumbers I had at my home. My toilet was plugged and overflowing. The company I called first sent a young man to my home and he used a snake to clean out the toilet. Within 6 minutes he was gone. He was nice. Three days later it overflowed again. I called the same company and they sent two men to my home see why it was still overflowing. They came out of the bathroom and told me I needed a new toilet. I asked them how much a new toilet and installation would cost me. They said,"1600 dollars." I said, Are you kidding? They then said if you buy the toilet it would only cost you 600 dollars. I called my daughter to see if she knew a plumber and she told me about a business next to her barber and beauty shop. She called True Quality Plumbing and they called me and gave me an appointment. They were professional, kind and knew what they were doing. Their price was unbelievable meaning I couldn't believe it! I am really happy with my new toilet. And happy I called my daughter for a referral. read more

Came home from a weekend trip to see a leak coming from near the water meter. City came out and leak was located on our side of the box. Called another plumber who said they would be here by noon. No call, no show. At 1:30 I called True Quality Plumbing and Gilbert arrived just before 3. Knocked out my repair by 4:30 in this 100+ degree heat, that included his run to Home Depot for some parts. I thought his price was very reasonable. Like the saying goes, good work isn't cheap and cheap work isn't good. Finding a good tradesman nowadays is hard, not EZ. Sooooo glad we have True Quality Plumbing and Gilbert now to handle our plumbing needs. read more

Gilbert is the best. I was referred to Gilbert by another plumber who wanted the BIG job. Gilbert came on a Saturday to quote me a price on a reroute because I had a slab leak in the restroom. He came the very next day at 8 am. It's amazing how he was showing me what he was doing and letting me know why. He took the time to educate me. A week later my shut off valve broke and I called him to come and fix it, he came within the hour. He has my business for life and I will recommend him to anyone I know. Hey Gilbert sorry about your hand getting burned while changing the shut off valve. read more

10/10/2022 Gilbert is the plumber that OTHER plumbers will refer you to when they can't do the job. He is respected by his colleagues and adored by his customers. I recently bought a mobile home for my disabled parents. My mom had just got total hip replacement surgery and had fallen in the old nasty bathtub that came with the house. True Quality Plumbing converted the bath to a shower but went ABOVE & BEYOND! I had asked for the cheapest plain white walls. I didn't care about the look; I just needed it to be functional. The walls were specially ordered (due to sizing) from Home Depot. They arrived damaged. Instead of re-ordering Gilbert wanted to ensure the shower was completed by the time my mom returned from the hospital. He decided to TILE the shower instead at no additional cost. He would say, "I want to take care of you and your family," and "I want to make sure it's done correctly." He stuck with the original quote and that is saying something! He also made sure the walls were re-enforced and provided extra stability to the floor because the mobile home was not in good condition. Not only did he make the shower BEAUTIFUL, but he also put in handicap rails to make sure it was functional and safe. It has been tough to find a reasonable, HONEST contractor. If you hire True Quality Plumbing, you can rest assured they will provide quality work and treat you like family. One more example of going above and beyond. My senile father ran the water in the shower before it set...True Quality Plumbing was nice enough to come back and fix my father's mistake. Thank you so much for everything. We are so grateful to have been referred to your company. They live up to their name and provide true quality. Update: 11/15/2022 I had recently loved the work True Quality Plumbing did on a shower installation (see that review for details). My parents called me upset because both toilets were clogged, and sewer was coming up from the shower. I called True Quality Plumbing and although they were not in the area they went above and beyond to get to my parents' house as soon as possible to fix the issue. Turns out my mom was using "flushable" wipes that are not very flushable. I feel so fortunate to have found a plumber who truly cares and will be there for my family in case of an emergencies. This company is honest, and pricing is fair. They are the only plumbers I trust. read more

This family owned business did an amazing job at my business office. They were honest, affordable and did a job well done. I recommend this father and son duo if you want your plumbing services done right. read more

Came up to Idyllwild to check my water heater which I couldn't keep the pilot lit. They turned the temperature up from vacation setting and got it lit for me. Gilbert was very honest and came up without charge. This is my new go to plumber! Thanks again Gilbert! read more

These guys saved the day, I have 2 little girls and a wife and our tub and shower were backed up and also no toilet, I called at 7:30 am and they were here within the hour. They gave me a reasonable quote to have the pipes jetted. Being the machine is so large they had to go get it and were back in 20 minutes, 10 minutes later they were complete and my old 1962 pipes have never worked better. Thank you Gilbert and Mike for the prompt, quality service and affordable rate, I will recommend you to anyone who needs plumbing services. You guys rock and have a customer for life. read more

Gilbert came out to check out our washer machine that was not giving any cold water. He was super nice and told us we swapped the hot and cold water lines. He didn't even charge us for the house call, what a good and honest plumber. I would recommend him to anyone. Thanks for being a good service and we will definitely call again if we have any other issue. read more

We called True Quality because our kitchen faucet was leaking on top of, and underneath the kitchen counter. Gilbert came out, looked at it and explained exactly what kind of new faucet to get. There was no pressure. Once we bought the new faucet, he came back out and installed everything. Gilbert was honest about what we needed. He did excellent work. We will gladly recommend him to others. We had a different company come out earlier. They would have charged us 3x as much for the same work. Gilbert's cost was very reasonable. read more

We had a clogged tub. Gilbert came in and seen that our pipes were on the wrong way. This caused years of build up. He replaced it and used the hydro jet. We are as good as new! I like that he walks you through and shows everything wrong and then he shows you the new finished parts. Great Value and friendly service! read more

Great job from Gilbert and Mike. We had problems with roots in the sewer line. They came out, dig a 7ft trench and handle it- Very nice, polite guys. We are very appreciative and highly recommend them- Value was very reasonable for the 2 days of work. Thanks again Gilbert and Mike!!!! read more

Excellent service! Able to schedule same day service! Gilbert was on time and got job done thoroughly and professionally. Will definitely call them again for any future plumbing needs. read more

Gilbert and Gabriel came on a Saturday to fix a stuck valve and install a new faucet. They came when they said they would, the price Gilbert quoted was more than fair and they did the work quickly. They were honest, friendly and didn't try to sell me on work I didn't need done. I would highly recommend True Quality Plumbing to anyone read more

The best plumbing company not only where they're very quick at responding, but they were just as quick to show up to my place to fix a clogged toilet.Mike was in and out. Can appreciate it more. read more

we called at 8 in the morning they were here at 9:00 Am. very knowledgeable explain the process give you options not pushy, very friendly. I do everything around my house rarely called for help due to bad experiences but this kind of service is the one experience that restore trust , will for sure recommend read more

Great great great service ! Father son business I would definitely recommend them for ANYTHING and future services ! Fixed my clogged sink in no time :) 10 stars if I can read more

Wonderful experience today with Gilbert & Gabriel! Explained every step to me along the way until we reached a conclusion! Thorough detective work on finding a possible slab leak. Respectful of our property & very honest! Even went above to check my other toilet & make some adjustments to help me out! Thank you so much for your time & honesty! We appreciate you both! read more

True Quality plumbing is awesome! Gilbert answered the phone right away and came the same day! Prices are reasonable and affordable! I will definitely call them again! Small family business but they are amazing ! Thank you once again! read more

Gilbert was very professional was on time he took care of my shower problem within minutes. I highly recommend Gilbert and his company. I will definitely use Gilbert and his company for any plumbing issues. Thank you again Gilbert. read more

I can't say enough about True Quality Plumbing! Gilbert, the owner is amazing. He was very responsive to my request for service, very professional and knowledgeable of all things plumbing! He has completed several large jobs for me including slab leaks , shower leaks and recently a new water heater that was installed same day! True Quality is the perfect name for this company and I highly recommend them. read more

Gilbert is a true professional! We hired him to fix some toilet issues and install a water filter in our kitchen. Gilbert ordered the necessary parts, advised us the price for the job before and notified us when he was on his way to do the work. Great communication, a neat worker left no mess and is super friendly! We will use him again for any future plumbing work. read more

Very knowledgeable!!! Had a slab leak and Gilbert gave me 2 options. Slab repair (about $10,000) or bye pass $1500. Him and his son did a great job!! Appreciate your honesty!!! I whole heartedly recommend them!!! read more

GREAT service! We had a leaking pipe in the wall and Gilbert from True Quality Plumbing throughly explained all of our options and the whole process. He was very knowledgeable, professional and friendly. We are extremely pleased and would absolutely recommend True Quality Plumbing for all your plumbing needs. read more

Gilbert, Gabriel, and their whole team at True Quality Plumbing are fantastic! We had a huge plumbing leak causing a major back up and intruding tree roots in our line, they were so fast to come out to us same day and made sure we were taken care of. They did a great job and our plumbing is as good as new. Would definitely recommend them for anyone in need of an honest and reliable plumber that truly cares about the customer! read more