I made an appointment back in September and the morning of my appointment, I got a call from someone I was around in the last few days that they were exposed to someone who had tested positive for COVID-19. They were in the process of getting tested and did the right thing by letting me know. I called the office and no one answered. I left a voicemail explaining what happened and if I could cancel my appointment without any penalties due the fact I was on my way to get a COVID-19 test since I was potentially recently exposed. I completely understand and am aware of the cancelation policy, but no one called me back. I got a text message my appointment was canceled. I checked my account and I was still charged the cancelation fee. This doesn't surprise me considering there is nothing on their website that is immediately apparent of the precautions they're taking during a global pandemic. Quite frankly, if someone would have just called me, I would have been completely okay with them charging me the full amount with the stipulation I could redeem at a later date. This is a luxury service in a time people are more cautious with spending their money and they thought $49 was more lucrative than simply reaching out to a potentially regular customer and trying to work through extenuating circumstances. read more

Got one halo therapy session from groupon with a girlfriend. We were extremely excited to try out something new and holistic. The reason I'm only giving two stars is because aside from not having any benefits from our session the customer service was subpar. We waited 15 minutes to get checked in and were handed forms to fill out with minimal interaction with the guy at the front desk. We didn't get a run down of any of the services or what this place has to offer. We were shown how to turn the on button on, in the halo machine.. Not sure if that's the correct name.. I laid in a bed suspended over salt by wooden slates for 20 minutes, then we paid with our groupon coupons and left. A waste of $20 to say the least... Wish I could've enjoyed more of a "healing spa" experience, surely won't be coming back. read more

I never knew what it was really like to fully let go and relax every tiny bits of your body until I got on the pod! That's coming from a yoga addict and instructor. It was so weird at first when you lay down and the water lifts you up because of the 1,200 lbs of salt but I loved that feeling. I miss it, I want to relax like that every night. It's the ultimate way to escape everything and focus on you. It's so quiet in the pod, i chose not to close the pod and I still couldn't hear anything. You float for an hour. It's like drifting in the soothing ocean but you can take away the worry of drifting out into the middle of the ocean then have your own "naked and afraid" show, if you get lucky enough to drift into an island. I had a back pain and foot pain before I went in and they went away after I got out. Also, I was waking up with extremely sore feet every morning for months and it completely went away when I woke up the next morning. The numbness in my arm that I normally wake up with for YEARS also went away. My mind is so much clearer! It's spa like environment there. You get a private room with the pod, shower, body wash, shampoo, and towels. There's a separate to do your make up and get ready if you need. The place is extremely clean! There's a lounge with tea and water to chill before and after. There are healing crystals everywhere so the vibe there is amazing! The owner Travis is awesome and so informative! I definitely look forward to my next float. I want to bring my boyfriend and tell all my friends to try this out. Everyone deserves an escape. read more

Great facility. The owner, Travis, is very friendly and knowledgeable. Floating helps me sleep better, soothes my muscle pains, and has improved my overall mood. The sensory deprivation (if you choose to turn off the lights and music) is the best form of meditation I've ever experienced. I'll be a regular. Thanks Travis! read more

I went for the first time I do have to say that I was nervous about getting into to pods but after watching the video and the reassurance from the staff I was able to relax and get it and it was a amazing experience I would recommend this to everyone read more

Omg! I've never done a float before!! This was the best relaxation treatment I have ever done. Jewell was phenomenal! I loved it so much, I joined the membership. I was so relaxed and impressed with the staff and treatment that I forgot my shoes and went home with their sandals! Top notch! Totally recommend this place! read more

So my total experience here was about a 1.5.... So why the 4 stars? :) Well it's because I was not able to experience this fully since I have really bad vertigo. In other words, IF you have vertigo. . .do NOT do this. . . IF you have severe motion sickness. . .do NOT do this. . . IF you ever got sick after lying on a waterbed (yes I just dated myself. lol). . .do NOT do this. . . But I am giving them 4 stars for their awesome customer service. The guy that checked me in was very helpful. Made me some mint tea to help calm my stomach a bit as I was very very nauseous. And I have been going to the chiropractor for the past couple of weeks for lowerback pain. . .and I after less then 10 minutes(less then 2 minutes floating. . .the rest was just spent sitting in the water). . .my back feels AWESOME!! I am still going back to the chiropractor. . .BUT OMG. . .I can only imagine what my back would feel like if I had lasted the entire hour in the tub. The facilities are very clean and welcoming. . .if you are a germophobe. . .I think i will be fine. . .everything was very clean. . .=) AND if you think that you can't float. . .trust me. . .there is so much salt in the water that you will float just fine. =) I did take one star off as nowhere in the paperwork that he has does it mention vertigo or motion sickness. . .=( If they did. . .I would not have tried this. BUT I had a groupon so only $40 down the drain so to speak. =) Other then the reasons mentioned above. . .I think everyone should try this at least once. . .for me the 10 minutes in the water did wonders for my back! read more

This place was very accommodating and relaxing. It was my first time and I stumbled across this business on a Groupon promotion. I have never submerged myself in 1200lbs of epsom salt to help me relax, so I wanted to give it a try. The guys at the front were so kind and left with ready with all the information I needed to get my float on. You are given the option to go in naked or in a swim suit. I was feelin' myself that day & totally went in naked. You're first shown a brief video to prepare you for the float, it's pretty cool especially with 1st timers. The float itself was...different. I think I was overthinking the whole time and didn't give my mind and body the chance to relax and fully enjoy the float. I was thinking A LOT. You do not realize how long 60 minutes is until you are sitting in complete silence for the entire time. I did notice after the float, I did have an increase of headaches and neck tension. I can't blame this on the float, but maybe surrounding life events and stress. I just felt like my body was still kinda stuck in float mode. All in all, the flat was good. If you are very inclined with your mind and body, this might actually work for you. read more

Juliet was amazing. Great environment. Got oxygen therapy after float. A+ experience

This is my 3rd time floating. Of course being a native New Yorker,age 53 and floating at 6ft 3 in and 260 added to my degree of skepticism. I will continue to come back at least 2x a month to make this a regular part of my health and wellness program. My stress level is close to 0 for the following 2 weeks after each float. My body feels amazing without any aches and pains. The owner and staff are wonderful and very knowledgeable. The facility is very clean and has a relaxing, zen like feel. As the music says Float, Float on...especially at LVFloat Center! read more

I had my first float today and I am already looking forward to going back! I arrived early to fill out paperwork and watch a quick, 6 minute intro video then Rachael thoroughly explained everything about the pod, including how to change light colors, how to position one's self in the water and how to turn music and/or lights on/off. She left me alone, I took a quick shower then made my way into the pod. I sat down, a bit perplexed how I was supposed to float but as soon as I stretched my legs out and laid back, I was floating! I personally liked having the little noodle under my neck to support my head but it might not be ideal for everyone. I liked the music, I think it was "Whale Songs" but if it wasn't, it could have been because that's what it reminded me off. Very calming to listen to. My mind drifted on its own but I didn't fall asleep. My time passed too quickly. My feet felt the filter turn on and start moving the water which is the signal that float time is over. I got out carefully and made my way back to the shower. I wished I had a second towel so I didn't have to use my damp one from before my float but it was a minor thing. Next time I'll know to ask for a second towel. I had started my appointment with some issues. A headache in its second day, foot issues from standing at my job, stomach issues and after my float it was all gone. Really. Seeing how I personally felt before and after my float is why I am looking forward to returning. I am a fan! read more

First time here since the new business opened over the old one. I do have to say its great. There's a couple things they changed here and there that make the experience that much better! Juliet I believe it was, was extremely nice and really added to the whole experience. I'll definitely be using that veteran's special as well. I'm getting stationed in California, but will always stop here at least once whenever I come home in the future!! Good job guys. Oxygen bar is also great!! read more

Jewel is amazing. It was my first time and she made me feel comfortable and answered all my questions. Definitely will be going back. read more

THE ONLY THING I HAVE FOUND TO GIVE ME ANY PAIN RELIEF FROM MY 28 SURGERIES!!! I was injured in 3 different motorcycle accidents and as a result I've had 28 surgeries to include 5 back surgeries with hardware, 3 neck surgeries with artificial discs, 4 shoulder surgeries, 4 knee surgeries ( split kneecap in 1/2) and several other surgeries. I am in constant severe pain. I've tried everything else, PT, Acupuncture, Chiropractor and everything else you can think of trying. My daughter bought me a Groupon for a Float Session, that's the only reason I agreed to try it. I am by nature very skeptical and had No Illusions of receiving any benefit from floating around in some salt water. When I arrived and heard the massage music and saw all the lit up crystals (supposedly know for their healing power) I thought Oh Boy here we go, more magic Voodoo to try and save me... After finishing my float I didn't say WOW I feel better already. I left and didn't plan on returning. That night I noticed that the severe pain in my lower left back was less than it normally is, I was able to sleep that night on my left side for more than 5 min at a time. The next morning I told my wife "I hate to admit it but that Float Thing seems to helped she couldn't believe it. Nothing has helped me! As soon as I can afford it I will be going back to see if a few more sessions can continue to provide some relief from the pain. I will let you know. UPDATE 2-27-2019 As I previously stated, Nothing has provided any relief for me from my constant, debilitating pain... UNTIL NOW- I just completed my 3rd float as recommended. I still cannot believe that Floating around in this Pod could help me but I AM AMAZED AT THE IMPROVEMENT IN MY LEVEL OF PAIN !! After 28 surgeries, hardware in my neck and back there isn't such a thing as pain free, but THIS IS THE BEST I HAVE FELT IN 15+ years!! I have become a True Rest Float Spa member and plan on Floating at least 2-3 times a month. If you are in constant pain as I am, I implore you give True Rest Floating a try, you WILL NOT REGRET IT!! I also want to thank ALL of the Amazing people that work at True Rest, helping to make it an Incredible place to heal read more

I waited a few days before I posted a review. I can't say how awesome floating is. I went to massage school and I enjoy this by far over massage. Once you can relax and let yourself go the journey begins. Thoughts and visions for me were the best. It's like dreaming while awake. It so cool to feel like your are floating in space and seeing the flashes and colors that come and go. You come out relaxed and refreshed. Close the lid or not whatever you feel best doing. I have floated twice now in Las Vegas. My first time was with music in the pod and it was great but I truly believe that no music is the best way per recommendation from the owner. So go and try it. What I like to say is "Get in, lay down, tune out" read more

True REST Float Spa - Earplugs and towels supplied for your float also a cord to run audio from your phone if you desire. - Float Spa Near Me - Las Vegas, Nevada

This is my 2nd time here and a reset was long over due. The customer service was fantastic just as the first. The place is well kept and they offer refreshments, tea, water and there are other interesting things you can do while you wait for your session to begin. Hiking at Red Rock Canyon half the day probably helped me fall asleep quickly. 80 minutes later I felt that it helped me create mental clarity and overall it helped me feel calm and peaceful relaxation. Thanks Travis! read more

I have been to several float centers here is Vegas and this one is the best; hands down. The environment is stellar, the pods are always immaculate, and Raquel and Travis are awesome people who provide customer service that is second to none. I highly recommend checking this place out! read more

This was my first float experience and Jewell and the rest of the staff at True Rest made it a positive experience. Everything was clean and set up nicely. Jewell explained the whole process in a clear and concise manner. I had a very relaxing and rejuvenating experience. I will definitely float here again. It really helped my knee pain. read more

I've always wanted to try out a sensory deprivation tank. This place was so great and welcoming. I think everyone should give it a shot. Did 2 1/2 hours in the tank no music no lights and it absolutely flew by, felt at such peace with the world after leaving this place. read more

A good friend of mine told me how great he felt after his first float , since then he's been back twice , and brought myself and his wife twice more. My skin and hair have always been sensitive , and I was completely happy , and surprised with the Splendid results. I highly recommend Float ! read more

Came In for my first ever float with my boyfriend. It was his second time and brought me in to experience such a mind,body and soul relaxation. The people who worked there were so nice and welcoming . They even let us try the oxygen aroma therapy bar. I tried lemongrass it was quite lovely !! They made us feel relaxed. I haven't felt this relaxed in such a long time !! Can't wait for my next float !! I highly recommend giving it a try !! Love and Light :) read more

I love this place! I decided to join the membership because I go at least twice a month or usually bring a friend. Float spa is the ultimate "Me Time" and has soo many benefits mentally, spiritually and physically. I'd highly recommend to anyone. The best way to describe it, is it's like meditation on steroids lol read more

This place..... the session.... love love love. I can't wait to go back. I did a 2.5 hour float and was in love from the moment I walked in. My host Cheryl (?) was as sweet and welcoming as could be. The facility had minimal decor but perfectly done. Smelled incredible and as clean as could be. The float and pod were like a dream. I highly recommend it to everyone except those with claustrophobia. My favorite treatment of all time - thank you!! read more

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Took our son here for haleotherapy In the salt chamber and really helped his eczema and I just did an hour float. Amazing experience. Really relaxes the mind and body and allows you to expand your mind in a meditation state. Very awesome experience I recommend everyone try. The owner was there and is very knowledgable and provides great instruction and service. Awesome place. read more

True REST Float Spa - The owner. Cool knowledgeable guy! - Float Spa Near Me - Las Vegas, Nevada

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I went here because a friend of mine posted how well she enjoyed it. I needed to unwind and tried it myself and I must admit its different and will take more than one float to get used to, but I am going to do it again. I actually got a membership on that day and can't wait to float again. I can say I was more relaxed afterwards. The young lady who greeted us was very pleasant and took care of things. read more

I loved the float experience and signed up for the monthly , but found that with my schedule it was not going to work so called to cancel but was told to send email but two months later they are still charging me and can not get them to call me back leaving it up to my credit card to stop payment careful they give out multiple email to cancel and say you sent to wrong one bad business practices read more

True REST Float Spa - Float Spa Near Me - Las Vegas, Nevada

What an amazing experience! I wish i lived closer because I would do this a lot more often. If this only gets better with repeated exposure I can't wait until my next experience! Fort Irwin is too far away! read more

This was the absolute best relaxing experience I have ever had. Just wow. You must try it at least once, we used a Groupon and the bought a membership. read more

The True Rest Float Spa in Las Vegas is a peaceful oasis in the midst of chaos. The traffic to get there, the overwhelming ebb and flow of people in that city, and the congestion of noise, lights, and shopping malls screaming for your attention are difficult to navigate. Fortunately, the spa provides an escape that made everything right with my world at least for a while. I truly enjoyed my experience from walking through the front door to having to "float" back through the front door after having "floated out" in their slippers without my own shoes once my float session was over. As I can see from Melissa S's review, this isn't uncommon since you're feeling so relaxed and peaceful, even the slippers seemed right. I highly recommend floating for anyone suffering from stress, pain, or just plain overload. I look forward to my next float session whenever that opportunity comes my way again. read more

I was a little nervous about floating but after my experience here, I can't say enough positive things. Beautiful and clean, the staff was very kind and helpful. The float pod was super comfortable and they even have an oxygen bar so you can breath in your choice of essential oils, before returning to the world. I wish I could give this place more than 5 starts! Love love love it and will be going back again. read more

Super cool experience. The staff was friendly and informational on my trip here to Rest float. Will definitely be coming back her to relax again read more

My first visit to True Rest was better than anything I could have conjured up in my mind. I received a warm greeting upon arrival. The atmosphere was calm and welcoming. I was so relaxed I almost fell asleep before my float. Once I got into the float pod...ahhhh... I now know what it feels like to be pain free. Honestly, I can't find the words to describe my experience. It was simply amazing. read more

So this was my first time floating and I didn't quite enjoy it because of 1 reason. First, to me the pod smelled like old mildew, and a little like body odor. -- I went with a girlfriend and she said hers spelled perfectly fine. So I guess it was just my room. I could see how I could go into deep relaxation and meditation but my poor nose just couldn't adjust to the smell so I got out of the pod after about 15 mins. I explained to the front desk my situation but they didn't seem too interested and said that they take very good care of their pods and maintain quality health standards. Which I'm sure they do, because my friends smelled just fine. I would love to try it out again and see if my experience could be improved. read more

As a first time floater, it was a great experience. Even being the rare case that got nauseous and threw up, I do believe my boyfriend and I will be going back. I slept the best I ever had that night and boyfriend who has chronic pain was in no pain the following day. read more

This is not a scene out of "Altered States" (1980).......not freaky hallucinations...no freaky super powers earned. I received a couple of gift cards from the GF to experience all the is consistent with a float tank. I arrived early for my appointment and was promptly greeted. This particular establishment goes by a different name...with as much texts, I have received...I will assist them with making things right with yelp. This business does not go by the same name anymore. They bought out someone else. It is now called "True Rest." Prior to entering the float tank, you will shower. Prior to entering, I put the tank under the microscope prior to entering. I did not see any offense protein based particles floating around and so in I went. The temperature is comparably to that of the human body and I was all warm and fuzzy. Once you hour starts, everything sort of shuts down. At times there is a very soft hum of the filtration system. This only occurs when your head finds the area of the tank. The float tank is awesome. Lot's of salt help make one buoyant. It took a second to relax. the neck area in particular....just relax. Given that I was 280+ when I entered the tank. Trust me..if you...let yourself go...Every single aspect of you will float. I bounced around of the tank when I floated. Unnerving at first but then it mellowed out I went with no music and no light, and drifted in and out of conciseness. Unless you roll on your stomach, you don't have to worry about falling asleep. You are only in 13 inches of water. Besides, if you don't wake up due to not being able to breath, you eyeballs will wake you regardless of being closed. The salt will remind your of its power. When it's all said and done, the lights pop on and the once semi silent circulation system fires up full steam. I was asleep when this happened and I was suddenly awake. Out of the tank I went straight to the shower. After washing I went to another room where I could continue to groom myself while enjoying the benefits of the tank. Prior to punching out, I was offered some flavored O2, that I thought was cool. The attendant was friendly and offered up some membership options. I got one more gift card which I will with out a doubt...enjoy. The road construction arriving at True Rest was hell. When I punched out...I did not seem to care much. I have no doubts why... read more

I've been here a total of 3 times its an awesome experience the customer service is great very welcoming, I use them for my recovery after training and to heal injuries. It's not a big deal but I have a pet peeve about rooms not having a clock in them that is something that would be cool. I recommend this place to all my friends that need to relax and recover. read more

Today was the first time I have been to a place like this. (My son gave me a groupon for Mother's Day.) The staff person was incredibly friendly, both on the phone and in person. The place is clean and I felt comfortable. However, although I enjoyed the experience, I can't really see myself going again, but it was fun for one time. I seemed to have to keep itching my face, then every time I would touch my face, I would get salt in my eyes! They do provide a fresh water spray bottle to rinse your eyes with, and I used it a lot! I also felt like it would have been nice for the water to be a little warmer, and I never could get my pod to change colors. Oh well, I liked it dark for the most part, and it is relaxing once you get organized. The reason I am giving this 4 stars is that I believe there needs to be some kind of a railing installed to help you get out of the pod. Now, those of you who are young and bouncy probably wonder what I am talking about, but those of us who are a little older would definitely appreciate feeling a little more secure having something to hold on to for safety's sake in such a wet and slippery place. read more

As a first time "floater" I was incredibly impressed with how informative and kind the staff (Travis) was before and after my session. By the time I entered the pod I felt very confident that I was in a very safe environment. That certainty allowed me to completely let go and "go with the flow." It was one of the best hours of my life! And the Zen area with tea is such a lovely added bonus. Floating at least twice a month is now a must for me. I highly highly highly recommend it! read more

I felt so relaxed, peaceful, and focused after my Float visit. The effects have lasted into the day after. Truly unique experience. I totally recommend it, and will definitely return. Staff is helpful & informative. No pressure, no rushing. They really care. 100% impressed! read more

If I could give this place a ZERO I would. I have become disabled and cancelled my membership in August 2018. I fell in July 2018 and I have been diagnosed with diabetes, S1 neuropathy in both legs, my central nervous system is inflamed, an exaggerated startle response, I'm constantly dizzy and can't drive, I have a white mass in my brain that the doctors at Lou Ruvo are trying to figure out and I may be sent to the Mayo Clinic. I informed True Rest of my illnesses and requested my money back for the 5 floats I still have pending. The person that answered my email refused and told me it's not policy and would be up to corporate. So I contacted "corporate." They said that they can't refund my money as they all True Rest are independently owned and operated. So I'm being lied to and the owners are ignoring me and my emails that I've sent to "corporate". I am now going to seek the media and post on social media of what this company does to people with ADA issues. Do NOT spend your money here as they will keep it even if you become sick! That is a terrible way to run a business! I would recommend IMR Massage. As soon as I told them my situation, they were happy to refund my $300, even though it's not policy. So why is it that True Rest NV refuses? TERRIBLE COMPANY and will never promote them ever again! read more