Amazing boat ride. Captain Gino & first mate Jack we're wonderful. 5 Stars all around!read more

Well worth it. Experienced sailers, lovely boat, all around great experience. Wish we took the…read morelonger one..

We sailed with Capt. Joel and had an amazing time! Our 4 year old was absolutely amazed at both the…read moreboat and getting to see bridges and Statue of Liberty up close. Would absolutely recommend to anyone looking for a an amazing 2 hours of sightseeing!

Horrible experience from the start. We were told a bus would pick us up and take us to the boat in…read morejust a couple minutes. Unfortunately, it wasn't a couple minutes. It was an hour and a half. The bus arrived and we had to wait another 45 minutes before the bus moved. Arriving at the harbor we were told to wait out in the hot sun for another hour before boarding the boat. Some people just walked off totally disgusted. The experience was a nightmare! Don't waste your money. The staff would not answer questions. I asked to speak with the manager and was told they didn't know who the manger was; just another lie.

During the course of our time in NYC for my bachelorette, this was probably one of the highlights…read moreof the trip. It was so much fun getting to see the city from a different perspective. You don't always realize the beauty of the city standing so small in the midst of the concrete jungle, but being able to be out on the waters and looking at the expansive skyline was awe inspiring! Shout out to Captain Erin for showing us an AMAZING time and for being so hospitable. If you are able to request for a Captain, please ask for Captain Erin. She helped us get all the wonderful shots of the city and showed us gorgeous views in the time we had with her. She even helped us take some really cute photos - thank you for that! Thank you again for showing us the most magnificent views and for being our captain, Captain Erin!! So grateful for you and the experience! * Pro Tip: in order for us to not scuff the boat, we ordered silicon covers for our shoes - this helped a ton with maintaining cleanliness on our Captain's boat and also allowed us to keep our shoes on during the trip!

Would not honor $1000+ voucher. Would not return calls, or respond to email. Do not book,…read moredishonest. My Booking #299343555, Romantic Dinner for Two. "We will issue a voucher in the next 5-7 days that you may use within the next 12 calendar months." THEY DID NOT and would not respond to multiple attempts to contact. Dishonest.

Excellent opportunity for pictures and to learn about the area…read more Circle Line: 2.5hr - Complete Manhattan Island Cruise I didn't want to go, but my husband did. I almost immediately changed my mind. It was amazing to learn so much history about the area, and Nathan, our narrator, made it all the more interesting - and fun (he has his 'dad' jokes that we giggled for. The beauty, the history, the opportunity to chat with fellow travelers visiting from other countries, and get some awesome pictures. Highly, highly recommended.

Our company did a summer outing today! Chris was our tour guide and he did such an amazing job…read more Most of us are New Yorkers and we all felt that he was so informative. He gave us so many fun facts! Highly recommend this cruise!

Every summer we rent a jet ski from these guys. We take a ferry over from New York City to Jersey,…read morequick ferry ride. A guide takes us our individual jet skis, and it's the highlight of my summer going down the Hudson, racing down the Hudson, to the Statue of Liberty, around the Statue of Liberty and back up the Hudson. It's an epic day and they do an amazing job. Best time ever.

Took a one-hour harbor tour with my wife. I loved it! It's not what I thought it might be…read morepotentially, but once I experienced the natural limitations of imperfectly smooth water, I realized it could not be better. We had great weather (that's free!), friendly and safe guides, and a harbor that seemed uncrowded enough. We went on a Thursday, so the day ferries were busy moving commuters around, but we were the only personal watercraft on the water and we encountered a manageable number of NYFD boats, fishing boats, and luxury boats, I would only expect better if I were willing to (1) improve my own ride by becoming a jet ski expert, and (2) get on my own personal custom tour (which I did not pay for or set aside the time for). I also realized what folly it would be for a passenger to take video while moving at tour speed. You could do it, but the video would be bouncing all over the place and you might also lose your passenger after a rough wave. You would need that for full-time video, as the guides are paying more attention to safety and only taking pictures after they pause the tour. The one-tour gets you the meat of the harbor views - from up around 34th St of Manhattan and a view to the Empire State Building, to the Financial Center, Jersey City views, Lady Liberty, the Brooklyn Bride (and very close to the Williamsburg) and the South Street Seaport. It's great. Covering this ground and having any time for pictures requires speed. At one time, I think I was up to 45 knots in spurts, but generally just over 30. This will bang you around at times unless you're pretty skilled and have excellent throttle control. Mind you, I found my jet ski to have a very "tight" throttle as I describe it. It was like a small version of the brake on a ten-speed. I needed a strong tension to hold it, and changing position under high tension seemed to let it move too much. The jet ski would lurch. If they can get smoother throttles (can you get some like motorcycle throttles), that might make the riding less challenging. I paid for the pictures and got some. I wanted more pictures, but time is limited and these guys have to put awareness (safety) first and then progress on the tour second. I would suggest if you want a lot of photos, hire them for a private tour or a longer tour and you'll get more pictures. My wife is a real non-adventure/non-athletic person. She says she was literally praying to God before we even got there. Then she kept telling me to slow down. I can't blame her. I was surging and stopping, especially in the first 20-30 minutes as I got the hang of it. This experience can be a challenge for some who are fearful of everything. If they are like my wife, they eventually realize they won't die and it's actually safe as long as you are mindful of the surroundings. Of course, the guides do their part to hold you before traffic crosses, but sometimes you're widely spaced and you must use your own good judgment not to cut in front of the 30-foot luxury liner that for heading to open waters.

This was one of the most shocking customer experiences I've ever had…read more My reservation was accepted months in advance. I received confirmation emails, booking numbers, check-in instructions, and multiple emails thanking me for my purchase. Like any reasonable customer, I believed I had a legitimate reservation. At no point during the booking process, in the confirmation emails, or on my reservation was I ever told that I was on a waiting list. In fact, everything I received indicated that my reservation was confirmed. Then, just FOUR DAYS before the event, I received an email informing me that there was no space unless I agreed to pay $1,200 PER PERSON. When I called customer service to understand what had happened, I was told that I had actually been on a waiting list all along. That was the first time I had ever heard those words. If customers are on a waiting list, they deserve to be told before they spend months planning flights, hotels, and an entire vacation--not after everything has already been booked. Think about that for a moment. A company advertises an event, accepts reservations, sends confirmation emails, provides booking numbers and check-in instructions, thanks customers for booking, and allows them to spend months planning their trip around what appears to be a confirmed reservation. Then, only days before the event, it announces that the reservation can only be honored if customers pay $1,200 per person. To me, this shifts 100% of the risk onto the customer while leaving the company with virtually none. The refund of my small deposit did not refund my flights, my hotel expenses, my vacation planning, my lost opportunities, or the trust I placed in this company. The strongest legal disclaimer in the world cannot manufacture trust once it has been broken. Fine print may protect a contract, but it can never repair a reputation. Businesses are remembered not for the loopholes they write, but for the promises they keep. A confirmed reservation should mean something. Customers should not spend months planning a trip only to face what feels like an ultimatum days before the event: pay an extraordinary amount of money or lose the experience they planned their vacation around. Whether this practice is ultimately permissible under the company's terms is for consumer protection authorities and the courts to decide. From a customer's perspective, however, it felt profoundly unfair and completely inconsistent with the trust people place in a confirmed booking. I will never trust this company again, and I strongly encourage anyone considering booking with them to think carefully before making travel plans around one of their "confirmed" reservations. Trust is earned over years and can be destroyed in a single email. Unfortunately, that's exactly what happened here.

I would give zero stars if I could…read more I booked this boat tour based on the advertised departure time, and after I paid, they changed the departure time to two hours earlier. That is a major change, not a minor schedule adjustment. Because of the new time, I could no longer make the tour. Instead of taking responsibility and refunding me for a service they were no longer providing as purchased, they refused to give me my money back. I did not simply change my mind -- they changed the terms of the booking after the sale. Extremely disappointing customer service and a very unfair way to treat customers. I would not book with this company again, and I would strongly caution others before buying tickets unless you are comfortable with them changing the time and still keeping your money.

I booked a sunset cruise with Captain Jack Boat Charters along the North Shore of the Long Island…read moreSound, and it was fantastic from start to finish. The boat was clean and comfortable, easily fit our group, and Captain Jack was friendly, knowledgeable, and clearly experienced (he holds a U.S. Coast Guard Masters License, so you're in good hands). The views along the Sound were gorgeous, especially as the sun started to set. He was flexible with our timing and made the whole experience feel personal rather than like a generic tour. Whether you're looking for a dinner trip, a sunset cruise, or just a relaxing afternoon on the water, I highly recommend reaching out. Will definitely be booking again for a future occasion.

I came across a deal though Living Social & figured why not give it a try…read more The deal was for after work cruise on Fridays u have to make reservations online & then u are set. My friends & I were here this past Friday , boarding is at 7 & departs by 730. Once settled we got some drinks & enjoyed the views. I had some Vodka & cranberry , this was not bad decent drink my friends had Jack & coke & Malibu & pineapple also not bad. First round drinks was reasonably priced think it was $27 this is not bad but they do offer an unlimited option for $50 this is a pretty good deal specially if u plan on having more than 2 drinks , we ended up getting this for the rest of the cruise. They serve food buffet style u can purchase for $10 not terrible if u are hungry one of the girls decided on getting some rice , chicken , ribs , plantains & potatoes not bad. The boat itself is ok they don't seem to put a lot of effort into making it look nicer it can probably benefit from some sprucing up maybe new paint , decorations etc. The real winner here is the lovely city views really can't go wrong specially on a nice summer day. Good music, drinks were good , food was ok prices & service at the bars were not bad this was a good deal to try a nice way to spend a few hours doing happy hour differently.

Had an amazing time. Came on June 18, 2016 to celebrate my cousin's thirtieth birthday. I purchased…read morea Groupon which I believe was four people for about forty dollars. The cruise was from 7pm to 10pm. The staff was very friendly. The dj was amazing, he played nineties R&B and hip hop as well as a little bit of everything. They had plates of food being sold for ten dollars. The view was absolutely gorgeous! Will do again.