Super helpful staff, great selection. My wife and I tried to install a fold-down table in the…read moredrywall, but none of the products we tried worked until we asked a staff member for advice. The parts he recommended worked perfectly to secure this unit to the wall. The store has a vast number of products, but if, like us, you're not sure which items are best for a job, ask the staff. This fellow explained all the options of WHY he made his recommendations. KNOW I'll never try installing anything in drywall any other way thanks to this excellent advice. The prices may be a tad higher than a big box store in "the springs," but by the time you drive down there and find someone to assist, you'll save yourself time and gas, therefore money. This is a superb local establishment. So lucky to have them here.

Been shopping here because I wanted to support the local businesses…read more That is not going to happen again. So I knew the prices were about 30-50% higher than Home Depot or the other chain stores, and was willing to put up with that. Being it was closer and a local business. But after today when I went back to exchange a wrong part, and was told without a receipt I could not, I was done. I have the CC I bought it with, it has their barcode on it, I even have a reward account that was entered when I bought it a few days ago. But NO. Look, if you are going to pretend to be a local business but act worse than the big chain stores... You don't deserve my business.

It has been said that good things come to those who wait...But that saying is stupid, and clearly…read moreneeds to be modified, to say "Good things come to those who visit Ace Hardware on 9th".. I haven't felt this at-home since Thanksgiving '98 when Grandpa and I road a tandem bicycle to Olive Garden and filled our bellies to the brim with bottomless salad and breadsticks! (He's passed away now - gluten allergy) When walking into the store, you may shed a tear, because at this Ace hardware, you're family. The kind staff and I always hold hands as I browse about the store...and NO it's NOT because they're concerned for my safety!! Stop being silly, ya silly goose...Maybe a wrench, maybe some rock salt, heck maybe even just a random bottle of hot sauce...the options are endless! They have everything, at very reasonable city prices. Once I've satisfied my nearly insatiable craving for browsing the aisles of doorknobs and extension chord, I check out, exchanging a knowing smirk with the cashier...and on my way home I KNOW I'll sleep better tonight..:because "Like a good neighbor, Ace Hardware is there"!

Whoever bough 9th Avenue Ace and 12 Avenue Ace has ruined what were to decent local stores. Toke…read moreout old products like nail bins replaced with mega boxes of nails in limited sizes discontinued products and replaced with cheaper product for more money. The clerks that where knowlegable are gone replaced with younger clerks who have no modivation, do excersizes at check out counter, took 3 people to return an item and repurchase of same item in different size. If you need help, they could care less excluding one new older woman on 12th Street that was great. I will now go to Holly Street Ace which is further. But called them today and they had the same item (which was discontinued at 9th and 12th Street Ace's) and offered to order in additional quantity I needed to finish a job. Great job for Ace on S. Holly items were there when I went to pick up.

Moving sucks. In addition to your belongings and life being in upheaval, you also need to find new…read morespecialists for all the things. My aesthetician in Florida was nothing short of a magician, so I was apprehensive in being able to find someone here who could do all the things. I absolutely found that with Elle at Hardware Beauty! First, she's easy to book with and close to my home, that's important! Her suite looks and feels amazing and is comfortable. Second, it's clear I was in the hands of a professional from the start. We discussed previous treatments, current product usage, and skin goals. She explained her plan of care and then we got down to business. The treatment was nothing short of spectacular. Not only did I have to keep checking myself in the car mirror after we were finished because I looked, WOW, but I was so much more relaxed thanks to her meditation audio and crystal work. I'm so thankful I found Elle and can't wait for the progress we'll make at future visits!

I always prefer visiting Ace over the other options such as Lowe's or Home Depot…read more It definitely feels more local and the service is top notch! This Ace was no different. It had great service, and I was welcomed and helped find the right paint for my at home project!

When you find a snake in your house (yep!), it was off to Ace I went to find a replacement door…read moresweep and insulation for my front door to keep any more little garter snakes from living rent free in my home. When I was trying to make my selection of door sweeps, an employee was in the aisle and asked if I needed any help. I shared my harrowing tale, and he let me know that they did have some snake repellant in an aisle by the register that worked pretty well. I picked up a small container of "Snake-a-Way" with my other items and was ready to arm myself against future snakes. Ace Hardware gave me coupons for future trips and prices were comparable with other local hardware stores.

Tristin helped us with picking out a new EGO snowblower and EGO mower. He is extremely…read moreknowledgeable and personable. He is a big asset to Ace Hardware and we could not have asked for better assistance! A+++

I like this place. Nice folks, good service. They have mostly what I am looking for and the price…read moreis decent.

tried to return an ACE branded product today that I purchased at this store. It was over 30 days,…read moreso the cashier(who was nice), had a manager come over. He didn't even look at me or the product. Just told her not refund. As I was walking out he gave me a look that wasn't pleasant. I always shop here as opposed to the big box stores to support individually owned business. My return was small, but none of my future purchases will be at this ACE store. I'll either go to a different ACE or to HomeDepot/Lowes. Very Disappointing!

Won't take returns from another Ace Hardware . I've never heard of a chain store that you couldn't…read morereturn merchandise to any of the stores . I happen to get an item on the other side of town

This True Value is truly amazing!!! They had all the parts I needed to fix my shower door…read more Incredible customer service from the moment you walk-in and continuing with Robbie in the shop in the back. Robbie found all the parts I needed. Give this hardware store & Robbie a try

We usually go a little further east on the Fax past Quebec for hardware service and materials…read more However, I had a lackluster experience on Saturday. I ask questions when I need help. K did not "Ace" the customer service vibe by a long shot. Not a good feel to be corrected impatiently. I needed help, after all. It appears others don't like their service at this True Value and I'd heard this since my first hardware trip in Denver about 14 years ago. I thought not long ago that the ownership had changed. After the previous day's experience, I was willing to try them out, regardless. Having a bike shop upstairs that I needed to visit was icing on the cake. It may be shouting into the void, but I want to share that True Value hooked me up with parts, advice/instructions, in a prompt encounter that made me feel heard and valued. This'll be my first hardware stop on the Krameria to Yosemite section of Colfax from now on. Thank you. 4.5 stars.

I recently went to this Ace to buy some steel from their metals rack. I found it nearly empty, with…read morenothing I could use. When I asked an employee how often it was re-stocked, they shrugged and said, "I dunno" and pointed me to the manager. Really?? Okay... The manager said he was too busy to help me, a paying customer. When I asked if there was someone else who wasn't too busy to help a customer, this "manager" did the same shrug and "I don't know" AND THEN TURNED AWAY FROM ME. His name badge said Andy or Andrew. Unreal! Like a Twilight Zone episode! Never in my life have I experienced retail staff as rude and incompetent as this. I could see why he was "too busy to help me" though, since the store was torn apart and seemed to be getting renovated while they were open - it was a huge mess with junk all over the floor in the aisles, and trip hazards everywhere. If I were you, I'd give this place a miss and find ANY OTHER ACE to shop at. Oh hey, why are there so many totally unrelated photos from "reviewers"?

This Ace location has always been great to me. The employees are friendly and helpful. If I flag…read moredown a worker on the floor who can't help me, that worker will bring me to someone that can. They seem to always have what I need in stock, especially specific nuts and bolts. Pricing is very fair too. Love having this Ace in my neighborhood.

I went there based on Yelp recommendation only to find it's no longer there. It was annoying…read morebecause I wasted 20 mins going there just based on Yelp reviews and ended up having to drive another 15 mins to Home Depot.

Sometimes you need an alternative to the big corporate hardware in Boulder or even to the big local…read morehardware/everything store in Boulder. And if you live in south Boulder (I don't) there is a real convenience factor here. But sometimes you need alternative choices on merchandise, or quick in and out convenience if you are in this shopping center for some of their local treasures like Sweet Cow or Lucky's or Neptune or Kim & Jakes or Pharmaca and you think of something else and this store will save you a separate trip. I saw something on their outdoor display area when I was leaving Lucky's and went in to check it out. It was what I had thought about to solve a yard problem, it was on sale and worked out well. The owner was there, he's had the store for about 10 years he said and I thought it was greatly improved since it's days in the 80s and 90s as Rad Hardware.