I am so excited I got my Container on time. My sale person was Alex and the driver Jose they are such nice people. It is use Container but like new. Thank you guys with good customer service read more

What a horrible experience. My husband decided to rent a sWe contacted ConexWest. This process went smoothly at first. Then rapidly became a horrific experience. The booking process was smooth. Saturday morning two men came to the door ready to deliver the conex container. This is where the problem began.The main driver spoke minimal English. Only understand the words "yes", "no", "over here". His primary language was Russian. The co-driver could communicate a bit more but there was still a language barrier. I was able to communicate to the co-driver that I wanted the shipping container to the right side of the house. He communicated the command to the main driver. The main driver began trying to back the container into the driveway ( to the right of my house).During the process... The main driver hit my white fence, and hit and broke off brick that align the driveway on the right side of the house. All of which I have on video. At this point I could not have any more damage done to my property. I stopped them. I directed the crew to the open field. Asked if they could deliver it there instead. The co-driver said it wasn't wide enough to turn into. I said okay. The co-driver asked if they could park it outside of the fence and my house... Blocking the public road. I explained the road was public and could not be blocked. The co-driver then said "so here is okay lady?" Pointing to the road. I again explained the reason as to why it could not be dropped off in the middle of a public road. I became increasingly aggravated at this point and asked if they could put the container in the main driveway to minimize the damage to the house. The main driver, James, began backing up the container into the main driveway. He damaged a retaining wall, damaged my nature pine tree, and almost hit the house four times. The shipping container was delivered, which was crooked in the driveway. The co-driver said there was nothing he could do about the damage. Asked if I wanted the company to replace it. I said yes I do and will be contacting a manager on Tuesday. He said "oh Lady you're going to get me trouble. Don't do that. I fix I fix". I asked if they could straighten up the container. He said "sorry I don't understand you" "not good at English" without any further communication they both left. I contacted the company on Tuesday morning. I was transferred to dispatch. I explained the entire situation. The dispatch, Yulia, asked if I could send her a text with the damage property and where I'd like the container to be placed. I did as she asked... No further communication was communicated. I text her asking for an update, nothing. I contacted the company asked to speak wth her multiple times.. Nothing. She was either out of the office or unable to take my call. I then being fed up asked to speak to a manager. While on hold for 5 minutes, a manager came onto the line. I again explained the story. RECAP: The drivers damaging property and had the container in the wrong spot. I wanted it to be corrected. The manager said they could send someone out for a fee of $150 to straighten up the container. I said no. Absolutely not. He then became very irate with me. He began to say that I was a liar about the property being damaged. I informed him that I have video of the property being damaged. He asked to see the video. I indicated that I would be more than happy to come to his office and show him if he gave me a time and date. He said that he would not want someone like me whatever that meant at the office. To just text him the video I responded that the video was too long and I was unable to send him the video however I did more than happy to come into the office and show him. I was becoming upset because I was being called a liar and was constantly being spoke over. Ifinally said "listen. I am a customer. As a manager you should realize that your company depends on people like me. Regardless of what damages occurred, I would never in a million years talk to a customer like this. I would especially would never say that a customer was a liar when there is proof. I truly do not appreciate the way you are talking to me. If you continue to talk to me in such an ill manner I will request to speak to your manager. Am I clear?" He then began to raise his voice at me. So I asked him who his manager was. He started to laugh saying that he isn't going to give me that Information. He said that his manager wouldn't speak to someone like me. They don't have time for me. I indicated that I didn't care I wanted his or her name. He refused. So this was another 10 minute conversation. Trying to get him to give me his managers name. He finally said his manager was named Alex but not to bother him with "such petty things" and to email him. At this point I said come get your container. Saturday night at 9PM they showed up and collected. Still no response about fixing the damaging property. SAVE YOUR MONEY. read more

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This place is by far one of my favorites when it comes to renting a storage unit. I've been looking and researching for a place to put my excess stuff in a house after moving from Reno NV, to California and I have been inquiring and asking for a quote through their website and they have had a quick response through my email with a reasonable price range. So my next move is to get a hold of them and schedule an appointment as to finalizing the schedule but so far my experience with this company is great. They have a nice and prompt customer service response. Highly recommended! Thank you! read more

This company truly knows what customer service is all about. Thank you Conexwest for making this an easy process for us. I was recently helping my dear friend relocate her business from San Francisco to Los Angeles and I was told that using a shipping container was probably our best bet. When I started calling around I had no idea what exactly I was looking for. A couple of the other companies I called, seemed rushed and didn't really offer help with trying to find the best option for the move. I finally called Conexwest and the lady was extremely helpful in explaining all the types and sizes of the containers. I told her the items we were moving and she told us the 40ft container would probably suit us best. This company was fast, friendly and reliable. I would definitely recommend them to anyone in need of storage rentals or shipping containers! Thanks again! read more

I needed to rent a container for our location in San Francisco, We just got the 20ft " container delivered and transaction went smooth from day one of calling to final delivery day. They answered all my questions on 20ft and 40ft containers. They are very quick on responding back . I highly recommend Conexwest to anyone looking for self storage or shipping containers. They will answers all your questions. read more

I placed my order for a 20' container on June 8, 2020. They told me that it would take around 6 weeks for delivery. I still haven't received my container and cannot get an answer except to blame it on Covid. My salesperson gave me the name and number of the production manager. When I tried that number he either didn't answer or his mailbox was full. When I called the office to inquire the person told me that she would check on my order and someone would get back to me. That was two weeks ago and I haven't heard anything. They were very quick to take the 1/2 payment for the container, not so quick to fulfill the order. Better communication would go a long way. I feel like I should start looking to get my money back and go elsewhere. I need a container before winter! read more

One of my friends recommended I call Conexwest after telling her i needed shipping and storage containers. I had previously called two other places and they did not compare to the service and professionalism of this place. I ended up buying 20ft containers and 40ft containers. If anyone is looking for shipping or storage containers I would advise to look no further because these guys know what they're doing. read more

As a first time user of their service I have nothing to say other than outstanding customer service and the are also very fast in getting things done I would definitely go back, they're reputation is very good too so give them a try if get the time. I got use them since they are very close to my home just a five minute drive, so yeah there's my small review hope this helps anyone out there. read more

If you are looking, Conexwest is a great place for your storage and shipping container needs. Their employees are very professional and helpful. They are very accommodating and hospitable in answering all questions you may have. They give good service and the delivery was on time. Conexwest has a variety of storage and shipping container sizes to choose from to fit whatever you may need. Their products are reasonably priced and comparable to what the market has to offer too. You need not shop around because you know you are getting competitive price right here. I would definitely recommend Conexwest to my friends and family. Overall I give this company 5 stars! read more

Started a small business and needed help understanding what type of shipping container/s I would need to help transport my merchandise. I did a little digging and with some help from some Yelp reviews, I decided to call Conexwest to get some pricing and a big need on advice. I called the service department and let them know about my needs. The service person was very knowledgeable and made the recommendation that for my load, I only needed a 20 ft container. Less money to spend is always better. We did the deal and got an easy rent deal finalized. When you think about renting big items like containers, you probably think about a ton of paper work and tremendous cost. NAH, these guys made it easy! Thanks for the service and advice. read more

This is the best storage place I've been to so far. They're a firm that's sells and rents shipping containers. They have different sizes of shipping containers, storage containers, they've done a lot of modifications to the place. They have 20ft containers, 40ft contains, shipping containers for sale, storage containers for sale, and a whole bunch of other stuff. I recommend this place 100%! John there was a huge help! Thank you for all your help John!!!!! Keep up the good work guys!! I got paid to write this review FYI read more

I run a construction company and purchased several 20ft shipping containers and several 40ft shipping containers. I got an amazing price on them was not a Hassel like most companies very professional and highly recommended! read more

This is the best custom frieght Shop. They were help to me get a custome fieght buildt. I have big back yard and need extra space in my home. So stopped by to get quotes, customer services is really good. They were able make my freight feel home like. They gave me clean look container and delivered on time too. Also my wife was able put her design taste into it. Employee open to our ideas. If you need rebt or buy frieght this is the shop. They can hook you up. read more

We need temporary storage since we were renovating some parts of our home. We called couple of companies nearby. They were the first ones who responded to us. Very efficient. They had given us the quote in couple of hours. They are very professional. They have all size of storage from really big ones to really small ones. They gave you the best that fits your budget. So happy that I found them. Will definitely ya them in the future. Highly recommended!! read more

I work for a construction company and we were wanting some containers for different jobsites around the Bay Area. The sales rep that was working with us was great, he was very good about sending the invoices getting the info and setting up the appointment for us. The dispatch department was lacking customer service. Delivery is where the issues started. We were told it would be delivered between 2-4 on Friday evening. 4 o'clock came and went and WE called them up at 4:20. They then went on to tell us that the driver wasn't able to get into the yard to pick up the container and that they could deliver it on Saturday. If they knew they weren't going to be able to make the delivery they should have called us as soon as they knew. 1-We paid an hour of overtime for our crew to wait for the container to be delivered so that they could then unload our trailer full of materials. 2-Our guys don't work weekends. The owner had to go pick up the trailer and store it inside the warehouse, which is a solid 30 minutes from the jobsite. 3-They had already charged our card for the container that was never dropped off. We were having another container delivered on Monday to another jobsite. They had told us it would be delivered in the AM. I called early on Monday and told them just get us our container this morning for the second jobsite don't even worry about the first one, we already have figured something out there. They called around 11 and told us they could get it there 4-6 PM. I'm sorry but that was not what we had agreed on, we've already done the 4 o'clock thing and you didn't provide us with a container. We told them to just cancel all orders. The lady was very apathetic and just said "Okay" and that was that. The sales rep contacted me apologizing for the company and is making sure our account gets refunded. This is a larger company so we were hoping that we would get good customer service and are sorry it didn't work for us to do business with them. read more

Last week I rented a small storage at front desk, I am moving from that area to a smaller house, I wanted time to figure out what I would keep or not. The customer service was a very nice lady. She gave me all the infomation and details regarding the rent of the storage. I am very happy because I choose this location, and I will advice other people to come here if they need extra space to deposit their belongs. Very helpful in selecting the best price for the size of storage (10') I needed and advise on storing items for long term. Great experience ! read more

Pass on this company and look elsewhere for storage conatainers. Dented, rotten floor, doors don't close, rusted, pieces welded together. And this was the 2nd unit delivered, 1st unit was worse. These units should be in the junkyard, not someone's yard. Very disappointed, and stuck with a hunk of junk. Don't believe website of 100% customer satisfaction. read more

Unfortunately I rented a 45 container from them after a few months the first rain and found major leak on top of container. being the weekend no one would answer the phone. I climbed on top found a large rust piece over a almost 2" hole I cleaned and dried the area and put a temp patch on it as I didn't want more Items stored inside to get wet. I couldn't move stuff inside as it was packed to the top boxes. when I finally built a new building for storage and emptied the unit and cleaned up all the damaged boxes of stuff of which I threw away several that were beyond salvage. I found many of my industrial tools Table saws, jointer, two small Lathes and several large chucks for my 16" swing lathe were rusted one was brand new. Then I received a invoice from them for $175 dollars on my credit card which they didn't have permission to charge. I found that the charge was for the hole in the container to be repaired. I feel I have been robbed as I didn't cause the rust out I just Patched it. Trying to get ahold of them has been fruitless and I just get the runaround when I do get somebody on the phone they just blow me off. They are getting a fixed container on me by sending a bad unit out and letting the renter pay to fix it. I'm now in the market to buy one but I wouldn't buy from them if they were the only one's who sold thew. read more

They kept changing their times for pickup/deliver every time. One time they where supposed to pick up their container changed times until the end of the day and I had no choice but to reschedule to the next day. They never showed up the next day. I had to call again to schedule again for the day after that. No matter the cost use someone else. read more

I have to say that going in to the storage auction business in the beginning sounded like a waste of money and time. I was a little upset at my husband for setting up our first auction. long story short after that first auction i was hooked. we started going to different towns to bid and now that we have run out of space on our property to store the items we have kept from the storage units we bought we had to think fast. so a friend of mine showed me a video on youtube about a company located in SF. not very far from me, Im in the Southbay. They manufactured these storage containers like the ones you see in movies that get delivered on a barge. anyways i called the company Conexwest and a friendly woman answered my call, she was very helpful. She explained the business and set up at time for us to come in and consult with her exactly what we were looking for. This place was real easy to find and had plenty of parking. we explained our business and she knew exactly what we were looking for. They have 20ft to 40ft shipping and storage containers that were in a reasonable price range and could also be modified to your needs. they can make any modifications , even make them look like a home. I was so amazed. so for now we just went with the most popular container which is 20 ft with one side shelves and air and water tight sealed. These storage containers are the future and i am really happy with our purchase. I will recommend this business to anyone in need of storage or shipping containers. read more

I recently received excellent service from a Conexwest after another company left me stranded. We needed to rent a container to store furniture while we refinished floors and painted at my daughter's house in Burlingame. I ordered a 12-foot unit from a company whose name appears on most of the containers in the neighborhood. I received several confirmatory messages confirming my reservation and the delivery date of August 2. At 7:30 AM on August 2nd, I received a call from the company saying that they did not have a 12-foot unit available for delivery. They said they could get me a 16-foot unit but that was way too big. I started calling around to find an alternative and found Conexwest. I spoke to Andrii and he arranged to deliver a 10-foot long unit two days later. They delivered a clean, sturdy storage unit on time. We used it for a month and they just picked it up two days ago. They communicated with me well on the day of delivery, during the month and again on the planned pick-up date. The people on the phone were always well informed and friendly and the delivery drivers showed incredible skill in maneuvering the big flatbed delivery trailer up and down a very narrow street and getting the storage unit into, and out of, a small driveway. I want to recognize Andrii and his team for great customer service. read more

I have in the last 9 months purchased 5 40 foot used shipping containers and had them delivered to my property in Valley Springs, California. The product was an excellent value for the price. Exactly as expected, not perfect as they are used containers but well worth the money as I use them for storage. I am about to order my 6th container and I have been very pleased when dealing with the office staff and the delivery drivers. Tuyen has been amazing. She is organized, follows up immediately and you can tell she is there to make sure everything goes better than expected. She even gave me her private number so I can let her know that the late delivery that was scheduled on a Friday late evening was going perfectly. She is a joy to talk to and has been like that for all of the 5 transactions so far. I look forward to getting my 6th container in the next few days. Thank You all again for the excellent company you run and the great customer service. read more