We just bought our first trailer at RnR and Randy B. was great to work with! He answered all our…read morequestions, showed us a range of options within our budget, was no pressure, and I highly recommend working with him for your next, or first, RV! Once we picked up the trailer, Cori F helped us learn the trailer inside and out! She was fantastic, funny, and reassuring as new trailer owners. She helped us confidently drive away ready to enjoy our new trailer!

Dealer operates in a way that they "show you a good price" and keep marking it down. Then they get…read morethe salespeople to say phrases like "we're not making any money on this deal, its below Wholesale" "This is marked down so far, we're actually losing money!" Only to wait until you get approved through the financing lock in your deposit and use a Buy & Sell on interest rate method. You might get approved for a lower rate, but they won't tell you and try and markup the interest rate on the back end. 2% to 4%. Meanwhile they'll tell you what a great rate they you got. Once your Deposit is locked in, they will use it as an extortion tool to force you to move forward or forfeit. It has nothing to do with holding the vehicle before "someone else buys it" - False scarcity mindset tactic. Also fear of loss of method. Additionally, they will also use extremely unethical high-pressure tactics to force you into an extended warranty for your coach. Even if you Decline it 4 times, they keep dropping the price of the warranty to give you a "Great Deal" on the warranty and show you service records of how much this will cost you if you don't do it creating a forced fear tactic and feeling on win closing tool. If you're someone that doesn't like games don't stop at this dealership. Also; Don't use their financing, go to your own bank or credit union before moving forward with their purchase or giving them a dollar. You'll get a better rate, no backend 1990s haggling sales methods. If you ask what the rates on they will say "only way to know is get approved, they have so many factors" - No just call you bank and ask for a Current Rate Sheet. Go into your bank, credit union whoever and ask for a Current Rate Sheet with the Tier'd credit on it and compare it to the rates the dealership is offering. Clearly this company is all about marking up the points on financing and making as much money as possible on the warranty meanwhile promising you they're family owned and they'll do the best they can. They probably also have a substantial dealer hold back on the price or get a manufacturer rebate. Don't believe the "We're losing money on this" tactics. There is no money made on the front end; Everything is made on the back-end financing room of these coaches. Tools needed when shopping coaches; Compare units to local shops RV Trader or Facebook Market the Exact model/Features. Call your local bank or credit union for a Rate Sheet Don't buy Same day, classic sales where you leave and they drop the price or rate or add the "Extras" Don't let them Extort you with the Deposit.

Mike is knowledgeable, easy to talk to, patient, and pleasant. I can't recommend him enough…read more Reasonably priced, too. Today Mike winterized our 2023 Tiffin Wayfarer 25 RW. He allowed me to follow him, and ask questions. I learned much more than I expected. Based on today's experience, he will be my go to for repairs and maintenance.

Nice, timely, knowledge and competitive pricing. Very easy to work with…read more ‐-----,----------,,,,-----------------------,,-,,,-,,-,,-

Dave and Mike did a great job finding us exactly what we needed. It was a great day and we…read moreappreciated the service.

Do not, I repeat, do not buy your RV from this place. The salespeople will tell you everything you…read morewant to hear, and then once you decline their warranty, The whole demeanor of the staff changes. The business manager who handled our sale completely changed the way he talked to us after we declined the warranty and became very short with us. A few days later, we went to pick up our RV and discovered that multiple things were broken. We were told to just take the RV home, use it for the summer, and then they would fix it. We did not want to do that, so we asked them to fix the issues before we took it home. They added a few screws to broken fixtures and then sent us on our way saying they needed to order parts. Mind you this was a BRAND NEW RV we bought. We were told the parts had been ordered. Two months later, we still haven't received the parts for the broken items we were dealing with. We tried calling to find out what was going on, but nobody knew what we were talking about. Eventually, we were told that the repairs had been declined. (Even though we were given work orders for everything) Now we're being given the runaround again and are waiting to hear something back. Extremely disappointed with this entire experience. I will be telling everyone I know who is in the market for an RV to avoid this place.

The five stars are for Jacob. I have had horrible…read moreexperiences at the Camping World in my hometown where I bought my travel trailer. I assumed they were all the same and judging from the reviews, many have had a similar experience here. But... We were on a two-week RV trip and on the first day, one of the rooftop vents blew apart because it had turned so brittle. On our way through Spokane, we stopped and I talked to Jacob in the service dept. He helped me find the correct one and then got on the roof and installed it with me so we could get on our way and stay dry. I also asked him about the quick-connect hose for our outdoor shower. We never got one when we bought the trailer (brand new) and our local store said they don't come with one -- you have to buy it separate. They also couldn't help me find the right one to buy. They just left me to figure it out. Jacob's attitude was, "Give me a minute to look around and see what I can find." Within a few minutes he came back with the right hose and sent me on my way. KUDOS to Jacob. At least SOMEONE at Camping World knows how customer service is supposed to work!

The GM is a Joke. Blamed everyone for his errors. Wouldn't face us after a 10 month wait for our…read moretitle and many trips to them to get it fixed.

I would recommend Nick to anyone in a bind. He is very knowledgeable and was able to fix our…read moremotorhome that others were unable to troubleshoot. He is very thorough, friendly, and very reasonably priced. Thanks from Joe from Louisiana!

We needed our RV winterized and were impressed with Nick's prompt response to our call. Scheduling…read morean appointment was effortless. The personal service we received was excellent, and we will definitely continue using their services for all our RV maintenance needs.

Just got off the phone with Mike from Freedom RV. I've been waiting 2.5 months for the clear title…read moreon the rig I paid $19K cash on. I was supposed to have my title within a week or so, but instead I'm getting the run around. I'm stuck in Texas waiting to register my rig, and I can't go anywhere because they have dropped the ball on getting the title to me. They sent my title to the wrong place after I made an extra trip to sign paperwork to change where it should be sent. I'm trapped here because they won't get it together and figure out how to expedite my title. At this point, I can't recommend sending your business here. Really hoping they will help me out and get on it. Update || 6.16.17 || Well, I just received my title in the mail after four months!! Relieved to have it in hand. Mike was helpful throughout the process, despite it testing all of our patience and frustrations sometimes making their way through. Tara, the woman who originally sent my title to the California DMV wound up being relatively unhelpful. There was a point I called her six times over the course of two weeks leaving voicemails, and I didn't hear back from her. I'm not sure what her situation is, but having sent my title to the wrong place and then not making the effort to call back and help get it sorted through didn't leave me with a great impression. Perhaps she has other things going on that made it a challenge. I wound up having to send in a request of release to the California DMV instructing them to call me for a mailing address, and they sent it to me. All in all, I really appreciated Mike's help. I wish the title had been sent to the correct address in the first place, but what're you gonna do? If I'd received better service from Tara, I would make this a five star review. But the fact remains that the error was made, I was given justifications instead of apologies, and left much of the time to sort out someone else's error on my own.

I would not recommend. Sales process was mishandled every step of the way. After that you can…read moreforget about getting service done there. They are clear when you call that they are always booked out at least a month. They give the impression that they could care less with a very dismissive attitude on every call. I purchased a brand new travel trailer that needed a repair and was also told it would be a month. I will go elsewhere for service and for my next purchase.

Great phone contact, made appointment immediately!…read moreOutstanding customer service from the moment we walked in and service was fantastic. We had an issue with our Solar System. Troubleshooting and repair was fast and efficient. Allowed us to stay overnight to insure problem was solved. Sure enough problem solved and we were on our way. Highly recommend for RV. Thank you!

We have a 1999 Bounder motorhome, that needed some upgrades and work done both inside and out. All…read morethe work was completed professionally and beyond our expectations! Part of the work they completed was to replace our backup camera and add side view cameras. They also replaced the roof and skylight, replaced the carpet with LPV, replaced the catalytic converter, fix one of the side compartments that had been damaged, fix the interior floor that had water damage, and more! Our refrigerator work fine however after 20+ years some of the door shelves had broken, bless them, they were able to find used parts to replace the ones broken. I can't say enough about how well the work was done. Their crew's pride in workmanship certainly shown through on this job. We will certainly recommend them to anyone needing mechanical work or renovations done on their RV.

We called John McDaniel when we needed an RV we were interested in inspected. We're about 250 miles…read morefrom the dealer, so having someone look it over in person was a must. John was very easy to work with, very responsive to our questions and was able to schedule within a week of our contact. After his inspection he called and spoke with my husband about the issues he saw as more important. We received the full report (almost 200 pages!) the next day. It included a LOT of color photos illustrating the issues. This allowed us to advise the dealer of concerns and we'll be taking the report with his next week when we go to pick up the RV so we can refer to it during our walk around/walk-thru. We highly recommend John and his company and would use him again without hesitation.

Excellent service. Very thorough inspection. The report was very easy to read with lots of…read morepictures. John was very prompt, professional and helpful.

I worked with Lou at SVRV. He was attentive and always responded quickly. I purchased the trailer…read morefrom out of town and he worked with me to make the pick up process smooth. Thanks Lou.

I contacted the dealer about an RV I found online and received a prompt response from Lou Zebedeo…read more We was very helpful and responsive - this was my first RV purchase and he helped me figure out how much trailer my vehicle could tow, etc. When the vehicle I was first looking at didn't quite fit what would work, he found another and I ended up with a great trailer at a great price and great service! We love our trailer and the experience of purchasing it was perfect!