CAPS included for emphasis - these are important points so PAY ATTENTION!)…read more We recently purchased a 2025 Winnebago View 24t pretty much on the spot after reviewing a previously sold unit on the lot. Sight unseen one might say but we did have the opportunity to go through one on the lot. Unfortunately in the past, Winnebago, along with the other major RV manufacturers have long suffered from terrible reputations about quality control and service issues. Even with discussions with both Winnebago and Mercedes at the factory level, it is obvious the two national organizations just don't talk to each other. So many issues would be resolved if there were some type of meaningful communications. This is just one of the reasons we have kept our 1999 F350 / Bigfoot Oakland 3000 until last week (sold in preparation for this new purchase.) Having used RnR Rv for many years as a parts and occasional repair facility (had a refrigerator replaced once and picked up parts as needed while doing my own work) pretty much knew what we were getting into. That said, if I were someone who was unfamiliar with RnR Rv and just read the horrible reviews on this while looking for a new unit, well - probably wouldn't buy a new RV period from anyone - regardless of the dealership. There are going to be hiccups during the purchase/review/initial stages of owning a RV. What sets an organization apart from the rest is their ability to satisfy the customer by simply telling the truth, getting the job done and THEN standing behind the work ABSOLUTELY - without any song and dance. We have a few service issues, so that remains to be seen. That all begins next week. The SERVICE DEPARTMENT sets the tone for the entire organization - PAY ATTENTION RNR management! THREE names who have been in the forefront during this process were our sales reps and the service rep doing our walkthrough. BOB SANDENO, STEVE PACE and CORI FOSTER, in my view have gone out of their way to ENSURE things were done CORRECTLY and PROFESSIONALLY. When questions arose, they collectively took on the tasks and remedied any questions or concerns immediately. From the beginning, we agreed as these were new units, with new engines, some questions just couldn't be answered at the moment and "I don't know" would suffice. I simply asked NOT be "fed a line" - had that happened, the purchase would be off and they could explain their rationale to someone else. My expectations were FAR EXCEEDED by these folks. Straight up answers to straight up questions. We all want the bottom line, so here it is. Would we purchase another motorhome from Rnr RV. Qualified probably. 1. As long as BOB SANDENO, STEVE PACE, and CORI FOSTER were involved in EVERY aspect of the pre-sales, delivery inspections and immediate post sales issues - then, ABSOLUTELY. They EXCEEDED my expectations in every regard and ensured both my spouse and were comfortable with such a large purchase. 2. Because any purchased unit is YOUR PROBLEM once its off the lot, I took more time than usual inspecting the unit prior to delivery, A LOT more time. Probably ruffled a few feathers in the process, SO WHAT! I also mentioned for them to go find something to do while I was looking at the unit so they were forewarned. Not my problem. 3. During my inspection discovered items that were missed in the PDI (pre-delivery inspection) - now are documented for further service. Personally, I believe the PDI was pencil whipped so I took even more care while inspecting the vehicle. Welcome to US Military training. TRUST BUT VERIFY! 4. Prior to delivery, service wouldn't entertain ANY questions from me, despite the fact we had signed the contract for the unit. I hadn't been assigned a "Service Advisor" and wouldn't until the unit was delivered (therefore OUR problem to deal with warranty issues - garbage!) So, I started talking to Winnebago and Mercedes directly - much more helpful. Be forewarned. 5. To end this missive - please refer to item 1 above - those folks made this transaction possible. Everything else remains to be seen. 6. I'll say it again just in case you weren't paying attention. Purchase again? Qualified probably as long as the three individuals mentioned are included.

PSA: avoid this RV repair dealership. They don't care about the job done or your opinion. I spent…read morethousands of dollars and got a non working RV back after weeks in the shop. The water tanks were to be checked and repaired for leaks. When we finally got it back several obvious leaks were present. I had to have another entity fix it as we were traveling outside the area. They also returned it with a rundown battery and accused me of not maintaining the 2year old battery properly. I voiced concerns and NEVER heard back from anyone. I would never recommend this dealership for service. Go elsewhere!

Would not recommend, this dealer to no one. Problems started with long time salesman, Then when…read moresales manager got involved, he did not believe me or my wife, and things just got worse. The trailer we bought was poorly built Starcraft, and noticed things the day we got it home. Staples in ceiling, caulked over to hide staples, and they were so visibly noticeable our freinds notice the first time it was looked at. Paneling on kitchen side wall bulging from an un attached panel, no stud even at seam. Wall paper coming un done at flooring . My wife only put 2 small saucein overhead above sink, next day bottom dropped out of cabinet two staple shots neither hit a thing. Gaps in paneling, all around bed, bathroom & where cabinets mounted. Dinette blinds and curtian.s fell off wall 3 night home. Also we found someone had drilled holes in underbelly plastic so water can drain the trailer has water leaks. I called Click It to express my displeasure. The guy who was working filling in said on Friday he would have someone call Monday. next Friday at the dentist a week later my phone had two missed calls with no message. It was Click It with no voice mail left. Since all this has happened we have called the factory and listed more than this. Bottom Line we will never do business with Click It RV again

I've taken my trailer into this place several times and the service has just went into the ditch…read more My tongue jack was bent by this place. It took them four different time to get the correct one installed. My auto leveling was never fixed, I asked for two more batteries to be added, instead they just replaced the two they installed a couple of months ago, and I had a slide moving very slow. Called the repair shop and was told I need to plug the trailer in. Now i'mm being ghosted and can't get anyone to call me back.

We called John McDaniel when we needed an RV we were interested in inspected. We're about 250 miles…read morefrom the dealer, so having someone look it over in person was a must. John was very easy to work with, very responsive to our questions and was able to schedule within a week of our contact. After his inspection he called and spoke with my husband about the issues he saw as more important. We received the full report (almost 200 pages!) the next day. It included a LOT of color photos illustrating the issues. This allowed us to advise the dealer of concerns and we'll be taking the report with his next week when we go to pick up the RV so we can refer to it during our walk around/walk-thru. We highly recommend John and his company and would use him again without hesitation.

Excellent service. Very thorough inspection. The report was very easy to read with lots of…read morepictures. John was very prompt, professional and helpful.

I asked them to build me a trailer ramp and Todd gave me a verbal quote ($2500) but no written…read moreestimate of the cost. They had my trailer for five months, and when they finished the ramp they charged me $5200 - twice the original estimate - and didn't give me either a receipt for my payment or an invoice detailing parts and labor. The ramp was badly built and a few months later it literally fell apart. I wanted my money back but Todd offered to rebuild it instead. The rebuilt ramp was built just as badly, they put all three lift assist springs on backwards, and within a couple of months it literally fell off the trailer because it was attached so poorly. I trusted them (Todd) and got completely scammed.

I took a two horse slant to them specifically asking for the brakes to be repaired. They assured…read moreme they would do so and prior to picking it up. I reiterated exactly what I had asked to be done. I received a phone call indicating I needed $1900 worth of repairs done and the brakes would be taken care of. I approved for the suspension to be and re-refurbished but emphasize the brakes were the biggest deal for me. When I up, the bill was not 1900 but 2200 and the brakes were exactly in the same condition that they were when I brought the trailer in. They indicated they would send a service truck down to make it right. Zero and zero response to both written and verbal . Extremely disappointing.

Installed an airfilter backwards on a routine maintence visit for oil change on my '19 F350. Now…read moreI'm into over $1000 in repairs because of their completely avoidable mistake. I guess I should have double checked the work, but that's rodiculous and had I known, I would have just done the work myself.

My dad has taken his truck to Fred's several times for fixes he was unable to do at home and has…read moreraved about how responsive /detailed and honest true work for not a ridiculous over price with labor or price, let me tell you when our family only uses Fred's now!! I have taken my cadilice to Fred's several times for large and minor fixes and everything they have given me honest true feedback while explaining things as needed so I can actually understand what's wrong with the car instead of telling me what I need to fix and how much. No matter the challenge my car proves to them they are always willing to tackle the challenge head on. I respect this little family buissness and I mean it when I say you won't find more honest/ hardworking people to work on your car than Fred's. Thank you for keeping us safe with our vehicles!

Great service with quality and value. Was able to get my Super C in with fast service on adding…read morevalve stem extenders so I can run TPMS system. Awesome communication and prices. Highly recommend

From the owner: We are a one stop shop to prepare you for your next adventure, offering everything from basic…read morerepairs to full custom builds on UTVs and ATVs, as well as service and repairs on all makes and models of RVs.

We are full time RV'ers, and getting our motorhome into the shop is difficult if not impossible…read more Josh, came out and installed our dishwasher and then another date, put snap on "feet" on the auto levelers, going further and suggesting to bolt them in to prevent loss. He bolted them. Then we called Josh again to put a toggle switch(battery disconnect) into our pull car. And another time to prep our motorhome for our next run. Josh is fast, efficient, very reasonable compared to many mobile rv repair operators. We have tried more than 4 different mobile techs and I can definitely say Josh, Bear Ridge Repair is the best! My rv requires nothing more now, ready to leave in just a few day for 6 months on the road. You will not be disappointed!

From the owner: Offering mobile RV and Marine services in the North Idaho and Eastern Washington region. Providing…read moreelectrical and mechanical repair service for recreational vehicles, travel trailers, and marine equipment. Specializing in AC/DC electrical repair including power generators, and ATV power sports. Flexible appointments and reliable service. For the fastest response, please call or text.