Think they hire the most obnoxious nurses here. Went in for abdominal pain, the vitals nurse was…read morechewing gum in my face, sounding like a goat, smelling like a black and mild! Acting like she couldn't hear. I went here 9 times exactly before they finally discovered I had pancreatitis... and then another 5 times. Before discovering my gallbladder had a tear in it. Went into surgery, my arms became swollen and th r y told me my arms were like that when I came in.. the hospital bands were cutting into my skin, yeah I don't think so! After surgery, I got pancreatitis again, They tried to put me into the cat scan, and told me the metal clips would probably heat up, I refused to go in the machine, the tech then referred me as a little bitch to his co worker. Recently I went to the hospital for the Same pains, did the cat scan, I had an allergic reaction, as my bod u filled with horrible itchy lumps, I sat for 15 minutes begging for something, finally a nurse heard me crying to my husband on the phone, she gave me a steroid and an allergic medicine. The itchy lumps went away and a nurse came in and ave me a morphine drip that wasn't for me, but the woman in the next room, I was livid!!

Received bill for emergency visit to Austintown emergency care and called customer service and…read moreasked bill paid in full is their a discount on 6/22/26 yes, received discount of 81.51. On 7/13/26 received through email balance is overdue 81.51, called @ 8:26 am lady would not identify herself, explained situation and was disconnetted, called back @ 8:40 am and spoke with Ann Marie and explained situation and she indicated to disrehard it was being sent to Adjustment area, give 7 business days. 8/13/26 @ 2:08 pm today called and spoke with Selena, she was unsure untrained how to handle situation and called a supervisor and waited 15 minutes and supervisor not answering must be in a meeting and I must wait for a call back this afternoon but more likely call back tomorrow am.

This was my SECOND surgery, and I feel it is even more important to recognize just how incredible…read morethis entire team was--not just once, but consistently. From the moment I arrived, through surgery, and into recovery, I was surrounded by people who truly care about what they do. Dr. Michael Shumaker, my surgeon, and the entire operating room team were absolutely outstanding. Going into a second surgery can come with a lot of emotions, but I had complete confidence in their skill, professionalism, and teamwork. I am deeply grateful for the care and precision that went into my procedure. I also want to recognize the entire surgical staff in the room that day. While I may not know every name, I know I was in the hands of a highly coordinated and dedicated team that ensured my safety and success. Recovery was the most challenging part, especially when it came to pain control--but this is where this hospital truly showed its strength. The recovery team worked hard to get my pain under control. They did not give up on me, and that matters more than anything. Pain after surgery is real, and having a team that continues to adjust, respond, and care makes all the difference. A very special and heartfelt thank you to Mike Gemma, the anesthesiologist. What he did for me went above and beyond. He stepped in, advocated for me, and made sure my pain was taken seriously by speaking directly with the nursing staff. That kind of advocacy is rare, and it changed my entire experience. I will never forget that. I also want to recognize the nurses and staff who made a lasting impact on me: Patrick D--there are not enough words to thank you. You cared for me during one of my most vulnerable moments, and you did it with dignity, compassion, and zero judgment. What you did mattered more than you probably even realize, and I will never forget your kindness. Patrick G and Anna--you both were phenomenal. Thank you for staying on top of my medications and helping keep my pain controlled. Your attentiveness, responsiveness, and commitment to my comfort made a huge difference, especially during the hardest hours when staying ahead of the pain mattered most. Brooke--thank you for being part of my care and for communicating with the anesthesiologist to help improve my pain management. That effort did not go unnoticed and played a role in getting things where they needed to be. Jessica from Physical Therapy--you were an absolute hoot. You made me laugh, kept me motivated, and somehow made physical therapy feel less intimidating and not nearly as rough as it could have been. That kind of energy is a gift, and it made a real difference in my recovery. Valerie--your housekeeping and hospitality were truly exceptional. You did more than keep the room clean. You brought comfort into it. Your kindness, attention to detail, and warm presence made a huge difference in how I felt during my stay. And to every single staff member involved--from the surgical team, to recovery, to physical therapy, to housekeeping, to those working behind the scenes--thank you. It truly takes a team to deliver this level of care, and it showed in every interaction I had. Having now gone through this experience twice, I can confidently say this is a team that not only provides excellent medical care, but also treats patients with compassion, dignity, respect, and humanity. That is something special, and it deserves to be recognized. Thank you all for taking such wonderful care of me.

Everyone is great, from the time you arrive until you leave. I have never seen happier people than…read morethose who work at Southwoods!

DO NOT come to this ER. had an ultrasound at 11:00pm sitting in the waiting room with no results at…read more3:10 am. just asked if a radiologist was here because its been hours. the answer, "yes but they are off site we don't know how long it will take. " thank God no one was dying

This place is the most TERRIBLE hospital EVER!!!! My Mom had a major surgery and they wanted to…read moresend her home with low oxygen levels (dipping into the low to mid 80s) then they got her put on oxygen and her final day in the hospital, she was completely ignored, no one would come to her aide when she used the call button and completely ignored her all day long. They eventually turned her call button completely off no one could call for help. When she was out of surgery, she sat in recovery for over 7 hours and they wouldn't let us see her! She was the first patient in for surgery and the very last to leave at night to go upstairs. They wouldn't even let us back to tell her we were still there and just check in on her! I've never heard of a hospital doing this. They claimed she was sleeping the entire time which we found out later to not be true. When she was sent home, they timed the oxygen delivery so it was dropped off BEFORE she got home and no one would come to show her how to use it. (She's never been on oxygen at home before) We had to scramble and call around to people we knew that have used oxygen for help. Thank God we had a family friend that knew how to use it! They also don't know what a CLEAR diet means. Who gives a patient tomato soup when they're on a CLEAR diet??? The nurses are all pretty much incompetent and useless! She wasn't even given her prescription meds when she was in the hospital! I am glad I no longer live in Youngstown as I would refuse such horrible treatment from the rude, ignorant, incompetent staff at this sad excuse of a hospital! Stay away from this hospital at all costs! They're absolutely horrible and have zero bed side manners!

Emergency department is absolutely atrocious. They left my 74 year old mother lay in the er for 2…read moredays without her medications or even a drink of water, she has blood on her gown none of the staff can tell me anything about what's going on. Worst hospital in the state.

Husband recently inpatient for a week, I was in ER most of last night. Everyone I encountered…read moreevery time we have been there has been kind, helpful and professional. Yes, things get backed up but remember, its the only hospital in Trumbull County. Cut peoplea little slack

Throwing hands threading saying he's gona off himself…read more Cussing swearing all that stuff

Went for mental health and now I'm afraid of going back again. I cried every night, they stand over…read moreyou with a red light for 5 seconds every 5 minutes and don't even give you emotional support. They give you 15 minutes of phone call time, asked for longer phone call time and they said "wrap it up" super passive aggressive also. They almost gave me antipsychotics (for schizophrenic people) because i couldn't sleep at night but couldn't give me simple melatonin from the store. They give you hand soap for shampoo and body wash, a toothbrush that is rough, 24/7 SpongeBob. They wake you up at 7AM for 0 reason. Please do not bring your child here. They treat the older kids like inmates and the little kids like angels; the water is not even hot. They give you 3 towels every time you shower IF YOUR LUCKY, because the towels are small. The only "good" thing about this place is that there's a gym and a basketball area. There was a literal 7-year-old girl evaluated here. Mental health patients shouldn't be treated like they are in prison. the only thing i ate there was meatloaf, cake, and a cereal plastic bowl. They make even the younger kids take off all there clothes behind a curtain put a gown on and then they proceed to say "no need to tie it on the back we cant see" then you have to do 3 jumping jacks fully naked. I understand people sneak things in but why not do it behind the curtain?.. If i could give this place a negative score I would. I told them group therapy doesn't work for me, and they just completely ignored me. The staff worker watching us literally fell asleep on his phone, they expect us to sleep at 9:00 PM. They keep the mental health patients with the patients on the spectrum. the saddest part about that was that there was this boy in there crying at night asking for his mom and the staff just didn't care. They don't even know how to play the game Uno I had to teach a 17-year-old how to play. They have doors in your room, but you have to keep them opened 24/7 even during showers. At that point just take them off. I felt alone, isolated, scared, and heartbroken that they lied to my mother saying this was the best option. Please don't bring your child here. This was such a traumatic experience.

Dr Naffah is a very knowledgeable and caring doctor and surgeon. I highly rate this doctor and his…read morepractice.

This hospital is bullshit. I have pancreatic problems. I m having a flare up an have been given…read moreinprophen . I have that at home by prescription!!! They kept saying they would bring me meds.. flintsone chewable s ha. I've been here a week and I have poke marks because they kept missing my vein. I am black and blue is the real life?? Seriously! DONat EVER COME Here!!! Might as well go through it at home. Roll the dice and get street drugs! I have wife to care for she has cancer stop getting'getting diplomas at school' I am losing it!!! Rant over. Pissed Floridian!

Went into ER with crushed spine. Everyone was busy watching Michigan/Ohio State football game…read more Huge TV was placed in desk area. Took several hours to transfer me to Belmont Hospital because of lack of equipment for diagnosis. Things improved after game was finished However, this was not as bad as Belmont ER. For that review, see Belmont website.

Horrible. The e.r. Will allow people to suffer hour after hour. My son came in with kidney…read morestone. Crying out to me "mom. Call the nurse, please help me". You're so helpless. Hours went by before any pain medication was administered. At least 7 hours. All the time you can hear others crying out for help. I can't imagine you would allow an animal to suffer like this. He was , however treated very well after admitted to floor. Thus the 2 stars. I will need to assess where I can go on the next emergency.

I recently had foot surgery there and for some reason the staff such as the nurses. Claimed after I…read morecame out of surgery I was cussing but don't remember that at all. I do have a history of seizures it is noted in my file. My wife and I never had a problem with the staff or nothing until now. And because of this we both can't have surgery there anymore. We're really leaning towards it's due to the fact I'm on disability and we're currently unhoused trying to get into public housing. And same sex couple as well but if that's the case then their discriminating and we don't accept that or tolerate it.

I had a visit here to see my Rheumatologist. I have a $35…read morecopay but was billed an additional "facilities" fee of $135. Never again will visit facility and be subject to blatant theft!

Having been here twice in the last two years, I must say that they offer a professional and caring…read morestaff. The first time there was when my 8 year-old broke his wrist. We were checked in, seen by the Doctor, -x-rays and out the door within an hour. Excellent. The second time was earlier tonight. My 5 year old fell and landed face first against the wall. We thought his nose was broken so my wife took him here. Again, same fast and professional service and they are great with the little ones when treating them. And no, my little guy's nose isn't broken but it sure looks like it is. This is an urgent care/ambulatory kind of place. If it something too serious for them, they would send you to a local full service hospital by ambulance if you so choose. Great alternative should you need emergency care that does not require a full service hospital. I will not go to any other urgent care place except for this one based on my two experiences. It's nice knowing you can go here minus the hours upon hours of waiting.

Even one star is too high. I tried to call to pay bill. I kept getting hung up on. Tina said well…read moremaybe we're having phone problems. So I accepted that. They give discounts for cash patience at least that's what they say. She then told me I had to hold on while she gets someone else on the phone. She then pushed a bunch of numbers on the phone and then hung up on me again. I called back and she just wanted to argue again. I even told her " Look everyone has a bad day and I'm willing to just let it go" She then started again. Then I asked to speak to her supervisor she then said I'll connect you. About 15 minutes later she got back on the phone and she said her supervisor was going to call me back. I asked her if she had my number and she said yes. When I asked her for my number she just read off a number that didn't belong to me. Very rude and TOTALLY unprofessional.