Trust Shield Insurance Group

(2 reviews)

Let me first start by saying when I bought my new house I left Ryan Smeader State Farm to save a…read morefew dollars. Two-years later I returned after several revelations: #1 - While slightly more expensive State Farm covers me for more things on my home and auto than my former provider. They have a few built in riders for personal items and things that my other provider wanted a lot of money to insure. They also offer innovative services I have not found elsewhere in my searching. #2 - They want to know me, my family, my goals and dreams and to do their best to protect that which I care about. My former provider had no relationship with me, had not not even taken the time to meet and get to know me. Because of that they allowed my policy to expire without so much as a call. By chance I realized that my insurance had lapsed and needed to get it fixed. My last company made me refill our paper work and submit documents and left me feeling that I was a new customer, and not valued at all. I can tell you from my previous experience Ryan Smeader State Farm won't let that happen. #3 - Great and wonderful staff. I worked with Christy and she was absolutely fantastic. Aside from her knowledge and thoroughness in her explanations, I found her to be extremely patient, competent and caring about my questions. She was not going to let me sign until we had exhausted all angles and questions of my policy and I love that. I need people in my life who are in my corner and honest/straightforward about what I am getting into. My previous providers documents were complicated, hard to understand and clearly written entirely by lawyers. It was not super clear at all angles what I was and was to covered for. While money is a critical component to every financial decision, getting the best coverage and support is even more important. I realize now looking back I let my short term thinking dictate my pocketbook decisions instead of realizing that Ryan Smeader State Farm was always going to have my back no matter what.

Great office everyone is so helpful!read more

Derby Financial & Associates

3.0

(2 reviews)

I have had the privilege of working with Sandy and her team for over 15 years as my financial…read moreadvisor. I am in a strong position financially because of her insights and knowledge and her willingness to meet me where I am no matter where I was financially. Sandy is one of the best advocates of helping people understand how they think of money and that helps you relax and exhale.

It is sad that Bruce Derby, husband of the owner, now has to send me intimating messages and demean…read moreme.

Weaver Insurance

Absolutely amazing service , Summer listened to or needs for car insurance and home insurance and…read moresaved us a bunch of money !! Made it very easy to change insurance companies . AAA+++

From the owner: Auto Insurance, Casualty Insurance, Home Insurance, Property Insurance…read more

Salinas Insurance Agency

Carl is a great agent. He was very helpful in my auto, home and life insurance. Great rates and…read moregreat coverage. He offered promp and friendly service!

From the owner: At Salinas Insurance Agency, we help individuals, families, and business owners in Salinas, IN find…read moreaffordable, customized insurance coverage that truly protects what matters most. As a locally owned independent agency, we compare multiple top-rated carriers to deliver the right coverage at the best value — not just one company’s policy. We specialize in auto insurance, homeowners insurance, renters insurance, motorcycle coverage, and commercial & business auto insurance. Whether you’re looking for a better rate, need help understanding your current policy, or are starting coverage for the first time, our experienced team makes the process simple and stress-free. We’re proud to offer fast, free insurance quotes, personalized policy reviews, and friendly bilingual service. Our goal is to build long-term relationships by providing honest advice, responsive support, and coverage tailored to your specific needs. Call, message, or stop by today to see how much you could save with a trusted local insurance agency serving Salinas and surrounding communities.

Ken Rose - State Farm Insurance Agent

2024-We had a wonderful experience with Amee. Kind and helpful service…read more 2025- An update, my kiddo unfortunately had a small fender bender. State Farm and Jordon with Ken Rose's office have been AMAZING throughout the entire claims process! They have followed up every step of the way, recognize my voice when they reach out and have expressed kindness and care each time I have spoken with them. Wow, to be treated with kindness and humanity in this day and age is such a positive experience apart from other insurance companies. I'm truly impressed and extremely happy with my choice in working with this agency! Thank you for your outstanding care!

After moving from California to the Kalamazoo area, I needed a new car and motorcycle insurance for…read moremy family. Justin W. from Ken Rose State Farm is absolutely the best! He was very patient and sounded like he LOVED HIS JOB! I think I can say that most customers are more willing to hire a company when they hear a happy and energized agent who is making the sale. Unlike most agents you hear over the phone who sounds like they just want to go home. He patiently talked me through all my options and helped me select the policy that fit me the best. Best experience ever!

Troy Weldon - State Farm Insurance Agent

(7 reviews)

We were with State Farm for over 30 years. Changed because of poor service from our last agent…read more Went to another company- that was a mistake! Looked for a highly rated State Farm agent in our area, Troy Weldon's location came up. Darcie is Troy's wife. We met with her. If the rest of the team is 1/2 as good, we definitely found a winner Agent location. Darcie met us earlier than usual, and was ready for us as soon as we got there. We got our work done then chatted about hobbies, tv shows and life in general. Such a kind human If you are looking for a great insurance company , great rates, and kind personable employees, this is the place!

We have found a new agent. We haven't met Troy yet but Darcie Weldon was wonderful and we are glad…read morewe are back with State Farm.

Lancaster-Decamp Insurance Agency

(3 reviews)

Great customer service, & staff, lower rates, and excellent coverage. We were so glad they were…read morereferred to us!

Awesome agents, this agency goes through multiple companies to get the best rate and great coverage.read more

OMNI Community Credit Union

4.0

We've banked with Omni for many years and are yet to be disappointed. We have our loans, savings…read moreand checking there and someone's always more than willing to answer questions we may have. Staff are always helpful and knowledgeable, Erica in administration is super to work with. Finances are important in most people's lives and we could confidently recommend Onmi in Three Rivers.

Omni has ALWAYS provided excellent service to me. I have been a customer since 2009, it is 2025…read morenow. During this time I have moved 58 miles from the Omni I started using in 2009. There are other credit unions here but, no Omni. Omni offers all different ways of banking that I NEVER need to drive the distance to accomplish my needs. Even if I want to deposit a check. Omni has been the best and I don't foresee changing to another credit union in the future. My needs are met and the staff at Three Rivers, MI. are EXCELLENT, EXCELLENT SERVICE!! Kathy Fowler

Lake Michigan Credit Union

4.0

So I looked all over for my debit card. Upturned couch cushions. Searched through jacket pockets…read more Looked in the fridge, just in case. Then I went into the branch and not only did they not charge me for a replacement card, but they printed it right there on the spot so I didn't have to wait for something to arrive in the mail. Fabulous customer service. And guess what I found the second I got home? You guessed it, the original card! Must've been stuck to the back of another card because it was in my wallet. Sigh ...

This credit union really cares about its members! This branch is full of people dedicated to…read morehelping and I would definitely go back for any lending need.

Trust Shield Insurance Group - homeinsurance - Updated July 2026

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Allen Harmon Insurance

4.0

I made an appointment and wanted insurance quotes for with my car, house and business vehicle. i…read morespoke with I think the lady's name was Cynthia?? (older lady).... far back to the left. I handed her all my declaration pages from last year's policies and told her what had changed. There were only few price increases, everything else was the same. She asked what price I was quoted this year. I told her I would rather she do her quote and I will make a decision without giving up that information. A few minutes later in the conversation she asked again what the price was and I said "a lot more than I paid last year". She said "you're not going to tell me are you?" I said no. She looked irritated. It's not fair to barely beat another competitor to get the business which I've experienced before. I wanted the honest quote which should have been easy enough to do with everything I left her. I waited for her to respond a couple weeks and never heard back. I ended up with another carrier and feel very comfortable with them. It all worked out for the best.

I typically only review organizations that deliver exceptional customer service, which is why I am…read morewriting this review for Allen Harmon Insurance agency in Battle Creek. I recently transferred a vehicle to my cousin and Barb was able to research and find the best coverage at the best possible price. After finishing the necessary paperwork, she proceeded to review the insurance coverage and recommended a 6 month review to maintain a competitive rate in the market. So often organizations talk about customer service, however they rarely deliver the service they sell you. Barb went above and beyond, providing a "white glove" treatment for our insurance services, and that is why Allen Harmon Insurance will have a customer for life! Many thanks to Barb and the team at Allen Harmon Insurance.

Lancaster-Decamp Insurance Agency

(3 reviews)

Great customer service, & staff, lower rates, and excellent coverage. We were so glad they were…read morereferred to us!

Awesome agents, this agency goes through multiple companies to get the best rate and great coverage.read more

Hackenberg-Schreiber Agency

3.7

(3 reviews)

I take all my business here. Very good rates and excellent customer service and support. I highly…read morerecommend checking them out.

After having a professional with over 15 years of experience came out to my house and told me I had…read morehail damage, the adjuster came out to look and said it wasn't. The month after that, my insurance went up. I am now going through issues either my sewer drain where I know have roots growing through my pipes and major cracking which I am currently having fixed. After calling Hackenburf-Scheiber, the representative told me that it probably wouldn't be covered but he could put me with there adjuster to make sure. I asked, would this raise my insurance? He stated yes. Even if they didn't cover it, why would my insurance go up even after I fixed it. I think this company is only looking after the share holders. I even talked to my mortgage company and they even said they were to high and that I should look for another. All I know is that after I get my roof fixed, I will not be staying with this company. I feel that they only want my money and couldn't give a crap about my well being or my family.

Hilton Insurance Agency

Great service and always looking out for my best interests! He has consistently called to update…read morecoverages, and let me know when to take advantage of better rates. Thank you!

Bennett's Tax and Accounting Service

3.9

(7 reviews)

I've had Bennett's do my taxes for many years and have always been pleased with the promptness,…read morepersonal integrity, and professionalism. Don R

Wonderful family business with great personal service and a level of professionalism and expertise…read moresecond to none. Our relationship started when my father met the founder in the late 70's and has continued today with his wife and daughters. Two generations of their family have helped three generations of mine. Great location, knowledgeable, family business and a true gem of southwest Michigan !!

Ostermann Tax Service

4.3

Have done business with Ostermann for almost Thirty years…read more They have always done a great job for our family. They are always professional and friendly. would recommend them to anyone. Rick Blanchard

I have been using Ostermann Tax Service for several years. I have never had an issue that another…read moreYelper mentioned. Yes, the staff is busy during tax season and for good reason. Their pricing is fair and their service excellent.

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