Christa was amazing. She explained everything completely, and I was able to get my auto insurance…read moreat a reasonable price. I would definitely recommend them to anyone looking for auto insurance.

From the owner: At Kalamazoo Insurance, your peace of mind comes first. We are a veteran-owned, locally run…read moreindependent insurance agency in Kalamazoo, MI, serving clients across Michigan. Unlike big-box companies, we work with multiple top-rated carriers to give you real choices, clear guidance, and coverage tailored to your needs. Whether you’re protecting your home, car, family, or business, our goal is to make insurance simple, understandable, and stress-free. We take the time to answer your questions, explain your options, and recommend solutions that fit your life. Call us at (269) 978-6100 or visit kzooinsuranceagency.com to get started.

We have found a new agent. We haven't met Troy yet but Darcie Weldon was wonderful and we are glad…read morewe are back with State Farm.

We were with State Farm for over 30 years. Changed because of poor service from our last agent…read more Went to another company- that was a mistake! Looked for a highly rated State Farm agent in our area, Troy Weldon's location came up. Darcie is Troy's wife. We met with her. If the rest of the team is 1/2 as good, we definitely found a winner Agent location. Darcie met us earlier than usual, and was ready for us as soon as we got there. We got our work done then chatted about hobbies, tv shows and life in general. Such a kind human If you are looking for a great insurance company , great rates, and kind personable employees, this is the place!

Absolutely amazing service , Summer listened to or needs for car insurance and home insurance and…read moresaved us a bunch of money !! Made it very easy to change insurance companies . AAA+++

From the owner: Auto Insurance, Casualty Insurance, Home Insurance, Property Insurance…read more

Mr. John Schragg is a "shining star" State Farm Representative in the Three Rivers and the…read moresurrounding area for his unwavering dedication to giving back to the community. You are guaranteed to get your insurance fix (if there is such a thing) after visiting with Mr. Schragg and his remarkable service team. Stellar customer service, seasoned insurance professionals, competitive pricing, hearty laughs, is the perfect recipe for a lasting and trusting friendship with this team. Give them a call today. Julie Krzeminski, Attorney

I was originally with Liberty Mutual, they had me paying 460$ a month for full coverage…read more Transferred over to John and State Farm, and I'm now paying less than 200$ a month for full coverage. Everyone at this office is AWESOME!

Keep scrolling, don't even consider it. I think most of the reviews are friends. They made so many…read moreerrors on my policy, admitted it, but refused to credit my account back. Customer service is non existent. Losing a customer over their $32 mistake? I had "Jake" from State Farm cute . At first. All the way up to Lance Greer, incompetent. I found the errors and I had to fix them. Or tried to. "My Bad" was the excuse they gave me for their errors, really? State Farm? " MY BAD". I will be filing a complaint with BBB and the State. Also I will post this across social media so people are warned of how this agency operates. More to come. No responses from this office please I can't listen to anymore excuses. Be a professional. It's extremely unfortunate that they can get away with this. But I will make sure that potential customers have a chance to read the review and how they operate.

I've been with State Farm for over two years now, and again, I have to tell how great the customer…read moreservice is. My agent Logan is always so easy and wonderful to work with, every detail I need changed or every other type of insurance I need to add to my plan is bullet pointed on what I have covered and he ALWAYS keeps me at an affordable price. Everything from my vehicle, renters, to my newly started small business. I always reccommend this particular State Farm to all my friends family and colleagues.

professional ,friendly customer service. thank you for…read moreeverything and all the help with my insurance needs and requirements throughout the years ....

Fred is a great State Farm agent! He is very knowledgeable about all of their policies. He will…read morework with you to determine the best coverage for your needs and your financial status. He will be honest with you about what that coverage pays for and what it does not. If you are looking for a State Farm Agent, he is one of the best.

The best Insurance Agent I've ever worked with. Personal service, great professional staff and just…read morea pleasure to do business with.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MI-984800

We have been with Ryan Smeader for years and we love this state farm staff. Between the small…read morethings, the big things and all my possible what if questions they always make the time to answer my questions. I will never go anywhere else. Thanks Ryan Smeader and team!

Haha where to start?…read more Once monthly I get four emails and seven text messages from each agent in this office because my auto pay didn't go through. It didn't go through because the card number I gave you guys got compromised by your agency (it's wild that banks can find where the trouble starts now), and I have made several attempts to get an agent here to change the card number despite their poor handling of my confidential information. They can't seem to get it right, but they can all rush my house with pitchforks once a month when that auto pay they messed up doesn't work. When I inquired with Mr Smeador himself about my missing refund check for the MCCA in may of this year he ignored me. When I got an email from State Farm corporate asking why I haven't cashed a check they sent to the wrong address I emailed him again and his response was "when did you email me?", which of course gave me the answer I needed I guess. Today I'm deciding which company that charges between 1.5-2 times State Farm for a premium I'm going with immediately because I'm done paying cheaper rates for worthless service. Pay more, pick a different company. That's my review I'm sharing everywhere

I've wound up the process (see earlier critique) meeting with Nancy at the office, as she had some…read moreexcellent options that saved me money. Nancy is affable, kind, understanding and I appreciated her time. Be very specific in your wants - as well as the price; I was told "your coverages are the same," which I took to mean the global "same" meaning what I wanted outside of coverage, like manditory on-line billing (which I don't do) and even though there is a great discount for this, I don't want it, I want a paperbill - so, Nancy called the company rep and they said it was too late to change it. So Nancy promised to contact me in September to remind me of the charge; then we can change it back to paper. So, even though my contact there has left and follow-ups like returning calls and checking emails remain somewhat of a challenge there was a significant premium savings by switching, it makes me wish I would have trusted less and had them (the agency) show me options every year "(trust but verify, Ronald Reagan")! Your agent works for you. So I support this agency, but do your due diligence and shop the policies and service expectations should be high, you pay enough for it.

From the owner: Your Dedicated, Independent Insurance Experts…read more Independent insurance agents partner with more than just one company, and that means better choices for you. Like a personal shopper comparing rates and coverage, they can quote multiple insurance companies to make sure you are getting a great rate. Independent agents are always looking for new solutions and product lines so it's no wonder agents choose Progressive more than any other carrier. Progressive agents can offer a full line of products, including auto insurance, motorcycle and ATV insurance, commercial and business insurance, RV insurance, boat insurance, personal umbrella insurance, and home insurance. Progressive starts with competitive rates and adds other ways to save, such as the Multi Policy Discount, Homeowner Discount, Good Student Discount, Multi Vehicle Discount, Paperless Discount, Paid In Full Discount, Five Year Accident Free Discount (in certain areas), Snapshot Discount, and Three Year Safe Driving Discounts. Finally, if you're ever in an accident, Progressive will get you back on the road as soon as possible while guaranteeing repairs completed by its network of repair shops. Independent agents are insurance experts. They're ready with personal service, free quotes, price comparisons, advice about coverage options, and help with all your insurance needs. See for yourself and stop in or call your local agent today.