I highly recommend you book with Jimmica. She is the absolute best I am a returning client that has…read morenothing but good to say. Her professionalism an attitude is the very best. Her knowledge of taxes is phenomenal. I am very pleased with my results as I have always been book my girl!

this has been the best insurance team I have ever worked with! Miriam McKim and Dale Somers are…read morethe best, they have helped me through so much over the years. They are quick to respond and I have felt that they are always looking out for me. Looking for more years of protection!

Great service! Took time to give detailed information on coverage & rates. I definitely recommend.read more

Richard went above and beyond to help me. He is an outstanding insurance agent and I highly…read morerecommend him!

The agent is quite efficient, clear, and responsive. They handle tasks professionally and…read morecommunicate promptly, creating a satisfying experience.​​​​​​​​​​​​​​​​

Have never done this but was asked by Agent. I set up insurance (including a Life Insurace Policy),…read morewas a bit higher than anticipated or wanted to pay, so asked to bring insurance to PLPD which only lowered payment by less than 100$..I asked (all done via text) agent why such low reduction moving from Full Coverage to PLPD? His answer: I don't know that's what the computer told me. (?!).. what happened to Agent(s) working for best rate and policy for Client? Answer was upsurd and when I indicated as much.. nothing changed. To just plug in numbers? Insurance is already over the top expensive but to simply "type in" and so no searching for better rate or to answer client? I still got insurance from Agent because I don't know if this is now it operates but if that's all it takes seems anyone can do this job and another indicator how little customer service matters anymore

Kate did a great job going over my policy and got me a great rate on two vehicles. She was very…read morefriendly and informative.

I've wound up the process (see earlier critique) meeting with Nancy at the office, as she had some…read moreexcellent options that saved me money. Nancy is affable, kind, understanding and I appreciated her time. Be very specific in your wants - as well as the price; I was told "your coverages are the same," which I took to mean the global "same" meaning what I wanted outside of coverage, like manditory on-line billing (which I don't do) and even though there is a great discount for this, I don't want it, I want a paperbill - so, Nancy called the company rep and they said it was too late to change it. So Nancy promised to contact me in September to remind me of the charge; then we can change it back to paper. So, even though my contact there has left and follow-ups like returning calls and checking emails remain somewhat of a challenge there was a significant premium savings by switching, it makes me wish I would have trusted less and had them (the agency) show me options every year "(trust but verify, Ronald Reagan")! Your agent works for you. So I support this agency, but do your due diligence and shop the policies and service expectations should be high, you pay enough for it.

Keep scrolling, don't even consider it. I think most of the reviews are friends. They made so many…read moreerrors on my policy, admitted it, but refused to credit my account back. Customer service is non existent. Losing a customer over their $32 mistake? I had "Jake" from State Farm cute . At first. All the way up to Lance Greer, incompetent. I found the errors and I had to fix them. Or tried to. "My Bad" was the excuse they gave me for their errors, really? State Farm? " MY BAD". I will be filing a complaint with BBB and the State. Also I will post this across social media so people are warned of how this agency operates. More to come. No responses from this office please I can't listen to anymore excuses. Be a professional. It's extremely unfortunate that they can get away with this. But I will make sure that potential customers have a chance to read the review and how they operate.

I've been with State Farm for over two years now, and again, I have to tell how great the customer…read moreservice is. My agent Logan is always so easy and wonderful to work with, every detail I need changed or every other type of insurance I need to add to my plan is bullet pointed on what I have covered and he ALWAYS keeps me at an affordable price. Everything from my vehicle, renters, to my newly started small business. I always reccommend this particular State Farm to all my friends family and colleagues.

Shopping for insurance is a pain in the you know what. Mary Beth made it simple and quick. So happy…read moreI called her to help me out. She found us a better rate than what we previously had and spent the time we needed to teach us terms etc. If you want that old fashioned customer service that you don't get with the online giants, give her a call!