They tried to falsely charge me $2000 at the END of my Invisalign treatment. My Invisalign treatment got prolonged and prolonged way beyond their estimate as the trays they provided me were poor-fitting on multiple occasions, and I had to wait extra weeks (again, more than once across treatment) to get new ones. The entire treatment took a bit over a year despite initially getting a 3 month estimate. Only at the very END of treatment, when I was about to get scanned to get my retainers, did they tell me that oh, in fact, you owe us $2000. And that's on TOP of the initial payment I already made at the start of treatment, a time point at which I clarified with them that there wouldn't be additional costs following this payment even if the treatment went for longer, and they confirmed. I tried to have a call with the dentist herself--Nonna Volfson, DDS--and she was extremely rude and unprofessional when I questioned the nature of the charge / what it was for. She said verbatim, "So what am I gonna do? Just pay for the labs we did for you out of my pocket?" Mind you, I paid everything at the start of treatment. I had to go through the confusing dental insurance claims and call and consult with my dental insurance over months to confirm that this was indeed a fraudulent charge, as the claims showed that the procedure was fully paid for by the insurance and my out-of-pocket payment at the start. I compiled this information and sent an email to Trusted Dental. My email was not acknowledged, and NO ONE except the dental tech that I have been working closely with acknowledged the nature of what had happened. I was simply told to come in and get a scan for my retainers, and they did not ask for the extra charge. Not an apology, not even an acknowledgement. It truly makes me think that they were hoping that I would just accept the fraudulent charge, given how convoluted the itemized receipts, claims, and insurance documents are in the medical world. TLDR--they imposed a fraudulent $2000 charge at the tail end of my treatment which prolonged treatment even more, the main dentist--Nonna Volfson, DDS--was extremely unprofessional, and I was only able to contest the charge by going through many documents and making many calls with my dental insurance company. Even then, I got no apology or acknowledgement of this on their end. Don't go here! :D I cannot imagine how stressful this situation would have been especially had it been for someone who is not a native English speaker or unfamiliar with navigating insurance. Or you might just blindly pay a charge you didn't incur. It's unfortunate because the dental tech I always worked with, Bernadette, has always been very sweet and competent. It honestly makes me sad to have the experience at this clinic tainted like this at the end. I probably saw Nonna Volfson, DDS 3 times in total during my visits across a 1 year+ period, and all she ever did was ask how my progress seems to be going or say that my progress looks good. And talking with me over the phone with inappropriate and annoyed tone / language as she tried to argue for a fraudulent charge. Go elsewhere unless you are looking to unnecessarily defend yourself for fraudulent charges. read more

We had 3 appointments here over the course of 18 months. After initial appointment both my wife and I had cavities filled by the doctor who saw us (Doctor Johnstone I think? She wasn't the owner of the practice). On the third visit, that doctor was gone and we were seen by the owner. She arrived 45 minutes late, so I sat in the chair waiting after my cleaning while our toddler fussed. Then she proceeded to examine us briefly and explain that she fired the other doctor and was displeased with her work and that we both needed crowns over the original work her office had done, which would cost more money. She also recommended Botox for my wife, also more money. Subsequently, we switched to a different dentist for a second opinion, and they said the fillings are absolutely fine. Very distasteful experience, can't recommend, although the first doctor we saw was great! read more

Great experience with Dr. Bui and her staff at this practice. She puts a lot of effort into delivering perfect work which is evident in the results. read more

I've been a patient at Trusted Dental since September 2020, a few weeks after they opened. I commend her and her staff for their courage to open their office safely in the middle of a pandemic. I've been under Dr. Volfson's care since she was at her previous office in the mid 2010s with another dentist. (In fact, she was the one who pulled out my upper wisdom teeth effectively in early 2019 at the previous office.) I decided to follow Dr. Volfson when she decided to open her own dental clinic. I truly appreciate Dr. Volfson's transparency towards loyal patients like me. In terms of transparency, she recommends the best treatment plans to her patients. In my case, she recommended me to go under Invisalign treatment to align my teeth. I started the treatment in December 2020 and in less than 5 months, my teeth are almost aligned. Dr. Volfson is really the best dentist when it comes to recommending the necessary treatment plans. In fact, during my most recent visit last Friday, May 14, I was truly surprised to realize that I am only a few trays away from completing my first segment of my Invisalign treatment. This effective treatment was only made possible after her specific yet motivated recommendations. She only recommends what you need most for your teeth and not what she wants you to purchase. I would also like to commend her accommodating staff: Nicole, the receptionist and Bernadette, the Dental Hygienist. During my previous and most recent visits, Nicole is always welcoming as she greets you at the door and takes your temperature before the appointment. I also dig Nicole's playlist at the office because there were times when I heard Blackpink's "Lovesick Girls" and "How You Like That" while waiting for my turn or as I get my dental cleaning done. That made me feel hyped as a Blink (Blackpink fan/stan) and a patient at this office. I'm very satisfied that I can schedule well in advance and am able to notify them immediately if I need to reschedule to another convenient time and day. For example, when I needed to reschedule to a later date, Nicole calls me back immediately to find a better appointment. Bernadette is truly the best dental hygienist. I've been under her care for the past 8 years, including the time at her previous workplace with Dr. Volfson. Her hands are very gentle and always makes me feel comfortable during my appointments. She frequently teaches me better flossing and brushing techniques. For example, she taught me the perpendicular brushing method, in which my electric toothbrush must be slightly slanted upward as I brush my lower front teeth. Bernadette also says that their equipment is frequently sterilized and is safe among all patients. She is also knowledgeable of the Invisalign treatment, which also matches with Dr. Volfson's suggestions. I'm super glad that I am still under the care of Bernadette and Dr. Volfson's team for 8 years and counting. Overall, the clinic's bright aesthetic matches well with their cleanliness of each space and I feel safe inside. Furthermore, air purifiers are present in almost every section of the clinic. Everytime I enter the clinic, I always feel safe, welcome and at home. They are conveniently located in the heart of Nob Hill and is very accessible via multiple muni lines: 1 California, 19 Polk, 27 Bryant and 49 Van Ness. Trusted Dental truly lives up to their word as being the most trusted, transparent and caring to patient's needs. read more

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They suck and are not patient friendly I would say that are definitely on my s98874@ list

Trusted Dental continues to be best dental office I have ever been to. The staff is very friendly and helpful. Dr. Volson is excellent and did a great job on my gold inlay. I have been very pleased with their service. You MUST GO HERE. You will love this office!! read more

There's only one thing that I am afraid of when thinking about a dentist and that's pain during/from the procedure. This dentist does her craft in such a way that thethe end result is perfect and there's never any pain. Today Dr. Nonna Volfson did my first cleaning in over 6 months due to SIP. Feeling great again and ready for my new veneers - impressions done today :) Can't wait for my new smile. read more

Trusted Dental - Dr. Nonna Volfson doing what she does best - making her patients feel great. - Cosmetic Dentists Near Me - San Francisco, California

Best dentist I've ever been to. The expertise and quality of care from Dr. Volfsen and Bernadette are a cut above the rest. They truly clean my teeth and brighten my day! Things I really appreciated: the people first approach (walking me through my coverage and benefits, checking in on my concerns/needs each visit), their up to date knowledge in the field (Invisalign best practices, whitening), and the office itself is clean and modern. read more

Best dental experience I've ever had by far. Everyone is SO friendly and nice - so much that I actually look forward to going to the dentist! Love how Dr. Teixeira is super gentle and also super communicative about what's going on with my teeth/what she's doing during my appointments. She is the first dentist that reviewed my x-rays with me and actually explained what was going on. I really appreciate that. read more

I had my first dental appointment in a while (hashtag pandemic problems) and because my insurance was out of network with my old dentist, I was on the hunt for a new one. I found Dr. Volfson through ZocDoc and then headed to where else but Yelp to check out the reviews. Booking the appointment was easy and I was able to get an appointment within a week's time. I was greeted by Nicole, who was super friendly and took me to the chair right on time. Bernadette was so kind and thorough in explaining everything she was doing and what the areas of concern would likely be for Dr. Volfson. She carefully but quickly did my X-rays and photos. Dr. Volfson went over my care plan in detail with me and went above and beyond in making me feel comfortable during my visit. I don't think there will be a day that I look forward to going to a dental office, but I can easily say that I'm really happy to have found Trusted Dental! read more

I've been seeing Dr. Volfson and her staff for over a year and half. I've gotten regular cleanings, retainers, and they treated me for a bad tooth that required multiple visits over span of months. I love Dr. Volfson, the other dental professionals, her staff Bernadette, Nicole and Victoria. Why? - They are patient oriented, professional and personable. - They actively listen and care. - They provide an excellent experience. - Their follow-up and after-care to a treatment is excellent. read more

Best dentist office I've been to! Super friendly and funny staff, and the office is really nice. Had Dr. Teixeira and she was very good at explaining what was going on, to a level I haven't had with other dentists. Really appreciate the extra level of care. read more

I really enjoyed my experience with Breneda. She was so sweet & did a deep clean on my teeth which was much needed. She was very helpful with my x-rays & walked me through what I needed to take care of. Nicole at the front desk was wonderful & of course Dr. Volfson was great with coming up with a treatment plan for me. Thanks again, will be retuning. read more

I have been with them for 2 years and the services have always been exceptional. Everyone is friendly.

Trusted Dental is the best dental office ever! I had some invasive dental work done for the first time in my life and everything went smoothly! I definitely recommend trusted dental! Thank you! read more

Poor experience with this facility. Constantly switched dentists amidst cleaning. First dentist was super judgey that I had switched dentists in the past. 30 min job took 2+ hours. All I got done was a cleaning read more

Omg, what an amazing experience. I had tooth discomfort for a couple days . Dr. Volfson and her assistant mAde me feel very comfortable and safe. They were able to find the problem right away and took care of my pain. Amazing experience, thank you TrustedDental for taking care of me read more

Phenomenal new dental office ! Dr. Nonna Volfson is a knowledgeable, caring and compassionate doctor. She is such a pleasure to work with. She was so incredibly professional and explained every step of the way! Her work is absolutely impeccable! I would highly recommend Dr. Volfson to anyone! read more

Trusted Dental - Cosmetic Dentists Near Me - San Francisco, California

I came the first time to Trusted dental Dental office, my appointment begins exactly on time, the stuff of the dental office is very friendly and professional. Dr. Nona Volfson explained to me what kind of treatment she will make me and we make a plan from A to Z It is an amazing experience . Thank you very much! read more

Couldn't be happier with my new Dentist. I have a few minor projects to work through as well as Invisaline. Everyone involved gave clear and honest feedback on my current state, my goals and our proposed treatment plans. This is a super clean, brand new office. All around, Dr. Volfson's practice is excellent, I am so glad I found her. read more

It is amazing to watch Dr Wolfson and Bernadette work together. It's like they read each other's minds. Bernadette always heads the right tool ready even before being asked. I live in Mexico but will travel back to SF to see my Trusted Dental group. Today Nonna fixed my front tooth (after years of grinding took my large filling out) and it looks better than ever. I found it funny how so many reviews called them the "Dream Team". However, I couldn't describe them any other way. Thanks & see you next time. PS: Nicole is a great addition to the team read more

I can't remember a time where I've gone to the dentist and felt compelled to write a review - that's how good Dr. Nonna Volfson is. This was my first time seeing her and my first cleaning since before Covid so I was long overdue... needless to say, that's never a good feeling when it comes to dentistry! Dr. Volfson and Bernadette couldn't have been more welcoming and they've created a serene, inviting office environment to match. Dr. Volfson did my cleaning - she was so thorough, efficient and gentle - the entire visit was a breeze. My teeth looked and felt perfect upon completion and can't believe I'm saying this, but I'm actually looking foward to my next visit! If you need a dentist in the Bay Area, Dr. Nonna Volfson is unequivically the one to choose. read more

It was my first time at Trusted Dental. The office was super nice and everyone was friendly. I went in for a cleaning, Bernadette explained everything to me and what was going on with my teeth. It was the best experience. She was really informational, she's not one of those dentist who don't let you know whats going on with your own teeth. read more

Really welcoming! I finally got insurance and needed a dentist and my friend recommended me Trusted Dental I had a cleaning and check up at and Bernadette was really kind to me! I have not been to the dentist in a long while, so I was nervous about getting yelled at but she said its nothing to be embarrassed about as a lot of people do that and she understands that things happen! I was really awed that she took the time to explain all the concepts and things that were happening to my teeth. She let me know about my small cavities and tar tar buildup, and why they were happening where they were happening, and also my minor receding gum line and what I could do just at home to prevent it! So all in all, I'd give this place 10/10 Not only was the staff incredibly nice, but the office is super clean and professional and also as a nice bonus, there were many coffee shops within walking distance that I was able to head to after my 30 minutes of no eating or drinking post teeth cleaning was up Definitely will be recommending this place to my friends if they ever need a dentist read more

Nonna is amazing!!! She helped me a lot with the implant. I am happy that she opened her own practice and I already recommended her to some of my friends. She is very caring and compassionate. You could truly trust her! She is a good listener and always strives to achieve patients' expectations. read more

New dental office in town, right on my way to and from work. Yes, convenience is a big factor to me. It looked new and clean and I went to try it out! Dr Volfson greeted me with a big and warm smile behind a futuristic suit for protection. Although I only had a cleaning done, I am waiting for my treatment plan to deal with some issues. My experience was very pleasant, very safe, very professional. I'm looking forward to coming back for much needed maintenance. I recommend! read more

Nona is the best. Super professional, does a great job, hate going to the dentist but this is not the case. Love the new space as well

A great first appointment. Beautiful brand new office. Friendly staff. Terrific Covid19 safety precautions to make me feel safe. After Xrays and a very thorough cleaning, Dr. Volfson sat down with me to explain everything and to go over her recommended care plan for me. I felt informed and a part of the decision making process. I didn't feel pressured or rushed at all.....more like a part of a partnership to care for my teeth and my health. She is open and honest and easy to talk to. Highly recommend. read more

Be careful with "Trusted" Dental. Their cleanings are rushed and unenjoyable. They told me I had a lot more cavities than a prior dentist told me and when they tried to fill the cavities, they drilled too deep on two of them and now I've had discomfort for months. read more

Newly opened clinic, place is immaculately clean and superb customer service. They take extra measures observing COVID 19 protocols . Dr. Volfson is very welcoming and personable. I left the clinic confident and very happy that I finally found "my dentist ". read more

Committed to your safety. Great Staff. As a patient, You feel cared with a professional expertise, integrity and compassionate concerned with your dental needs. Highly recommended. read more

Dr. Nonna Volfson has done a lot of great work on me.I have gone to her for cleanings, fillings and root canals. Importantly, she placed 8 dental implants for me. She was smooth, confident and efficient. My implants have made me feel like a new person and I am deeply thankful to Dr.Nonna for being professional, really thorough and confident with her craft,and diligent with her patient follow-up. I always feel comfortable when Dr. Nonna does dental work for me. read more

Being a patient of Dr. Volfson for many years, I enjoy visiting the new office at the Pacific Heights location. It is conveniently located, newly built, and set up with a top of the line equipment. The staff is friendly. knowledgeable, and efficient. And Dr. Volfson treatments are the state of the art. What's amazing that she handles almost all dental cases without referring her patients to another doctors. A+ read more

The office was awesome! Loved the staff. They helped me with my issues and made my appointment seamless! Bernadette was nice and quick to solve any issues or discomfort I had! Dr. Volfson is the best! She is so polite and friendly! Definitely coming back again. read more

I was looking for a new dentist and have had both a check-up and procedure at Trusted Dental in the past month. I've never had what I would describe as "invasive" dental treatment before, but Dr Volfson and Bernadette did a great job and put my mind at ease. The clinic is brand new, so very fresh and clean. And they made the admin side of things quick and easy. Thanks Trusted Dental!! read more