I busted tire late at night and I called them to put the…read moredonut on my car They came fast arriving 15 minutes after I called. Any anxiety about being a young woman alone at night with a towguy quickly went away. Brent was professional, quick, and thorough. Reasonable priced, good service, and no complaints. Would recommend them to anyone in the area

Amazing service! Great response time! Professional, personable, and cost-effective!!…read more Highly recommend!

Great service fast and reliable he pulled up in the rain and gave me what I asked for thxs for…read moreyour courtesy

Jimmy is a real professional. Tried him out on a recommendation from a friend and he was able to…read morepick up a car from my driveway without me even being there. No muss, no fuss. He came in and did his job. Great price too. He beats all the other tow guys. If you need a tow, call Jimmy. I'll definitely be using his services in the future. Thank you, Jimmy!

Witnessed a series of dangerous and aggressive maneuvers from a driver in a truck tonight, when I…read moretried to get his attention, he hung out the window yelling and pointing. Real professional, what a joke. Hire them at your own risk. These guys are basically glorified repo men with about the same level of integrity.

My mom was in an accident that totaled her car a few days ago. She called Merl's to get it towed…read more Although the driver was very kind and asked where she would like it towed, he did not tell her she would be charged if it was brought to their lot-$45 a day! When she spoke with the office there and mentioned that the driver did not tell her, she was told that the drivers are not allowed to quote the cost! This is predatory and terrible to do to someone who has just experienced a traumatic incident.

Friendly and skilled driver Ryan helped transport our minivan to the auto repair shop after hitting…read moreroad debris that caused a radiator leak. Modern flat-bed trucks made loading fast.

I accidentally turned my auto lights to the on position while in a hurry....5 hours later at 2:15…read moream I had a dead battery. I submitted my request through the AAA app and was told one hour wait. It was 5, maybe 10 minutes before the driver appeared. He had my car started and ready to go in 5 minutes. Very friendly driver too!

Wow, What excellent service. Talk about going above and beyond. Dead battery could not be charged…read moredue to defecting battery connector. RR rigged said connection and car could start to get it to a garage without towing. Great value for me. He even needed more tools than he had but was happy to use mine. What skilled clinician. So friendly and nice. Prob, doesn't know it but he made my mothers day!

Charged me 190$ to show up at my house and plug 1 tire. Took the money then 1 1/2 hours later…read morecalled to say they refuse the service. Kept all of the money and NEVER showed up. I couldn't make up something this stupid. Unfortunately it really happened to me.

The weekend dispatch person, Allie was very helpful and had great customer service. Also, the…read moredriver Tony who came to tow my vehicle was very knowledgeable, safe and took extra care of my vehicle. I would recommend J's Towing based on my experience.

J's Towing has been avoiding me after they damaged my basketball hoop in my driveway. I…read morespecifically asked them to bring a wheel lift tow truck as my truck was in the garage but they brought a flat bed anyway. I figured they know what they are doing more than I would. Well, they ended up hitting and bending my basketball hoop which was less than a year old. All good, accidents happen and I truly felt bad for the nice young man that did it. However, I expected the company to rectify the damage they caused or at least communicate with me to see what could be done. The dispatch lady was nice as well, but the owner not once returned a call or responded to an email after I was told he would. This is poor service and I advice not to utilize this company as there are plenty of others who I'm sure would take responsibility if they made a mistake.

I needed a tow from 12 miles outside of town. About 5 degrees Fahrenheit outside. The owner, Andre…read morecame out and towed us, and it was his day off (Sunday)! And cheaper than the competition! Great service and truly a class act.

The service received from this company was excellent! Driver was very fast polite and his towing…read morefee was very affordable I most definitely would use this company again

We needed a car towed 3.5 miles up the road to a repair shop. I called around to different towing…read morecompanies and they all wanted $80.00 to $86.00 dollars, J Geps quoted me $65.00 bucks. He showed up with a nicely designed, clean, relatively new looking tow truck and he didn't charge $10.00 extra to have it put up on the flat bed. He was friendly, professional and even gave me a hint about how tow companies work. He said competition is tough when you have tow companies who have listings under different names, they know you are going to call around for pricing but what you don't know is that they are listed under different names and chances are they pick you up on their caller id and with each call they come down a dollar or two. I highly recommend this company for their work and that very valuable tip on how you get played.

just had a dead car brought back to me from bloomingdale out to South haven. The driver, Robert,…read morewas really good really fast, and put the car right where we wanted it. could not ask for more. very Happy. Use these guys, they are very good

Asked me what I want to pay for the service and then got upset and complained about gas prices when…read moreapparently my offer wasn't good enough. Make your own prices if you want to get paid the number you're looking for.