Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

My Partner and I had such a great experience working with Astrid throughout the rental process…read more From the very beginning, she was incredibly kind, patient, and responsive. She took the time to answer every question we had and made what can often be a stressful process feel so much easier. What stood out to us the most was her dedication. Even while she was on vacation, she continued to communicate with us and made sure we had the information we needed. That level of care and commitment is rare and truly meant a lot to us. We always felt supported, informed, and valued every step of the way. If you're looking for a property management company that genuinely cares about its clients, I highly recommend them, especially if you have the opportunity to work with Astrid. Thank you for making our experience such a positive one!

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

In my opinion, it has been a nightmare to work with Kenny Tan from Centermac Realty Inc…read more We first met him at a "landlord seminar." In retrospect, it feels like the seminar was offered solely to fish for the contact info of potential sellers. After the seminar (and after getting our contact information), he bombarded us with calls during daytime work hours to "persuade" us to sell our property. Mr. Tan promised to arrange/coordinate the home repairs so that we could sell the property without much fuss. Due to his continual calls and promises, eventually we gave in and signed the listing contract. After signing, he sent a handyman without license to discuss the repairs, which was totally not what we expected. When we requested a phone conversation with Mr. Tan to clarify the concern, he just dismissed it with a single line email reply. After repeated requests, we had a phone conversation and were given the promise of a TODO list and cost breakdown for the property preparation. But we didn't get any of them until another 3-4 days later. Eventually we were fed up and decided we did not want to move forward with Mr. Tan. Only about one week after we signed the listing contract, we asked for cancellation of the listing contract before he arranges property inspection and MLS listing. Even though it seems like he had not done anything, he refused to cancel the contract, and tried to keep us on the hook indefinitely by offering to put "the contract on hold until we are ready to sell the property" with him. This is our first time trying to sell the property, but it has been an unpleasant experience working with Mr. Tan. After this transaction, we do not plan on ever using him again and it would be our opinion that everyone else should avoid using him as well.

A friend of mine recommended Centermac when he learned that I wanted to get my BRE license. I'm so…read moreglad he did. I was able to learn not only for the exam, but also useful tips to be an agent. For someone like me who has no real estate background, I was extremely happy that I was able to pass the BRE exam in three months. After I got my license, I became an agent with Centermac. We still get a lot of valuable trainings by Kenny and Kevin every week. Joining Centermac is one of my best decisions. I strongly recommend Centermac to anyone who wants to start a career as a real estate agent.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

So desperate to get them to simply adjust the lighting so it does not shine on my house all night…read more It is literally like daylight. This is going on over 3 months. At my wits end...

I have to start out that i am very UPSET about how Peter Jimenez the new manager @ Lamplighter in…read moreHuntington Beach apt. Is very unprofessional and to say the least rude in how he treats his tenents. My husband and i moved out 2 months ago, they gave us the last amount of what we owed. They never called for the last inspection. We were both affected by the pandemic crisis but we still made the rent. We had to move because we couldnt the high price on the rent. Peter asked us to make an agreement on what we owed so we agreed and had it notorized. Couple weeks after we were sent to collections. We got hold of Peter, he said he misplaced the agreement and now we have to make another one. This is bullshit! Please can anyone HELP us to RESOLVE this ASAP. THANK YOU. his!

We just moved into one of Brad's rentals, and the whole process has been smooth from start to…read morefinish. He was responsive and patient with all our questions, and when we pointed out small issues in the lease, he took the time to address each one before we signed. What stood out most is how proactive he is. He notices what needs attention and addresses it early, before it becomes a bigger problem, benefiting both tenants and landlords. He also kept in touch with us throughout our move-in, even while on vacation, which we really appreciated. If you're seeking a property manager who's honest, knowledgeable, and truly looks out for you, Brad is excellent and highly recommended.

I've been working with Brad for over 5 years now. He's always on it, quick to respond and get…read morethings done. Never had any issues like other property managers who take forever to communicate and solve issues. Been a pleasure and would highly recommend.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Leah is fantastic to work with. Professional friendly and a breath of fresh air. Omar is great with…read morecommunications too.

We had a very disappointing experience with the property management - Gemma - regarding a lease…read moretransition request. We submitted a request through property management regarding an early lease termination and were initially told they were waiting on the owner's response. However, we later learned that the owner was not aware of our request at that time. After we contacted the owner directly, the owner immediately followed up with property management upon learning about the situation. When we followed up again later, the owner informed us that he had already responded to Gemma 2 weeks ago and believed we had been updated. However, there had been zero communication provided to us throughout the entire process. Overall, there was a complete breakdown in communication between property management, the owner, and the tenant, which resulted in unnecessary confusion and delay. A simple timely update would have prevented this entire situation. As of today, we still HAVE NOT received any update.

This review is specifically toward Dexter, who refused to give his last name. Dexter also claimed…read moreto be a manager, which is quite comical considering how incompetent he is. My husband & I were interested in a rental property. They make it a little difficult to schedule viewings. You have to make an account on a website they use called Showing Hero. You then have to upload your ID and a selfie. If they "match" your pictures, then you're allowed to schedule a viewing. Their system was having issues. My husband kept trying, but the pictures weren't matching. My husband & myself called to ask about it & Dexter suggested having any friend or family member do it to get the showing scheduled. He also explained that several people have been reporting the issue, but they had absolutely no back up plan. So I did it & after several tries, it finally worked. I was home with our kids, so my husband went. He got there for our appt & I had to text a code to a phone number which then tracked my location, but wouldn't provide the code to get in the property because I specifically wasn't at the location. I called Dexter, gave all the necessary proof & they refused to provide the code. I explained my frustration & explained that Dexter never said I personally had to be there. He wanted us to use any friend or family member to make the appt, but not once did he say we would have to pick up the person who did it & bring them over there. I told him that the miscommunication was done on his part, but he refused to do anything about it & then proceeded to hang up on me. If he truly is a manager, it just shows how poorly this company is run. Complete waste of time & horrible customer service. If you do have to work with this company, avoid Dexter at all costs. Highly unprofessional.

Kenny Tan Professional ：Good guy : win my case !!!! low cost !! other lawyer no good !read more

Kenny is a nice guy, but he's really hard to get hold of. If you are going to call Kenny's office,…read moregood luck! His assistant will always tell you that he's in a meeting even though I know he is not. So that my recommendation would be to visit his office in Diamond Bar if it's urgent and you must speak with him. I think there are other attorney offices offer a cheaper price with a better service. You just have to Google it to see which law office suits your needs better.