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    Ask the Community - TSA PreCheck Center

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    Review Highlights - TSA PreCheck Center

    I signed up online for an appointment for Tsa Pre-check but there wasn't one available until a month later so I decided to do a walk-in!

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    New York State Department of Motor Vehicles - DMV

    New York State Department of Motor Vehicles

    3.1(434 reviews)
    0.3 miChelsea, Midtown West

    I actually had an appointment in lower Manhattan but day of was able to get a similar time…read moreappointment at Midtown location instead. I had all my forms filled out and documents printed out in advance. After checking in, I was called up in 15 minutes and was out the door in the next 10 minutes. Very painless experience, highly recommend scheduling an appointment to avoid walk in lines and you can try your luck of scheduling one day of.

    The process itself started surprisingly well. I arrived, filled out the paperwork, and was called…read moreto the window very quickly. Unfortunately, everything after that was an extremely unpleasant experience. The biggest problem wasn't the DMV process or the paperwork -- it was the absolutely unacceptable attitude of several employees toward visitors. First, the security guard was extremely difficult to understand. English isn't my first language either, so I would never criticize someone simply for their pronunciation or accent. What I absolutely can criticize, however, is the rude and dismissive way visitors are treated. Then I was called to one of the windows. No hello, no goodbye, no basic courtesy whatsoever. The employee acted as if helping customers was an inconvenience and kept having unrelated conversations with coworkers while dealing with me. It felt completely disrespectful and unprofessional. After completing my exams, I was called to another window, and somehow the experience was exactly the same. Several employees were having a loud conversation about personal matters while customers were waiting to be served. Some were eating at their workstations and casually chatting instead of focusing on the people standing in front of them. I understand that DMV employees deal with hundreds of people and that this is not an easy job. But basic professionalism is not an unreasonable expectation. Say hello. Communicate respectfully. Finish helping the customer before starting a personal conversation with five coworkers. At the very least, act like the person standing in front of you deserves basic respect. I rarely leave reviews like this, but the overall attitude at this location was genuinely awful. The actual DMV process was fine. The customer service and professionalism were not. Management seriously needs to address how visitors are treated at this location.

    Photos
    New York State Department of Motor Vehicles - DMV line outside

    DMV line outside

    New York State Department of Motor Vehicles - Inside

    Inside

    New York State Department of Motor Vehicles - Inside

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    Inside

    Department of Motor Vehicles - Entrance - Ramp to the right of photo

    Department of Motor Vehicles

    3.8(256 reviews)
    3.5 miFinancial District

    The stereotype about the DMV just isn't true anymore. Every time I visit an office the wait isn't…read morebad and the staff is very friendly. Like very. It surprised me. Today I came to renew my license and upgrade to Enhanced. One of my verifying documents was my new Passport card that I sort of regret spending money on. The agent noticed and recommended that I just get the Real ID. But I don't like carrying more than just my license just in case I lose my wallet, I don't lose everything. But what's the point of having the passport book AND card if you're going to leave both at home? So I saved myself $30 and got the Real ID instead and put my passport card in my wallet. Good looking out, agent. The only thing I wished worked was the online check-in. I tried two different browsers and checked my location settings and couldn't get it to work. But the lady at the front was doing a good job of directing everyone who came in quickly. I waited about 30 mins before being seen and had my transaction completed in about 5 mins. The days of spending hours at the DMV are gone. I think the main reason for that is the online screening process for documents. Getting confirmation that you have all the necessary documentation ahead of time streamlines the whole process greatly. The office is easy to get to from the 1, 4, & 5 trains. It's also accessible though I don't think the door is one of those automatic ones. It's a good office that isn't too crowded mid-day. I'll probably come back to this one again.

    Went with a friend for a license renewal today. Had to do in person ( vs online) since renewing and…read moreupgrading driver's license. Much improved since a driver license renewal in 2021. You can do all the prep for your visit on-line and reserve a slot on the DMV site. The whole process took less than 30 minutes from showing the appointment to walking out with interim renewal. Clerks and greeter were very courteous and knowledgable. This location is preferable for me as opposed to the midtown location.

    Photos
    Department of Motor Vehicles
    Department of Motor Vehicles
    Department of Motor Vehicles

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    State of New Jersey Motor Vehicle Commission - Stop by the receptionist first, then move to the check-in line then take a seat

    State of New Jersey Motor Vehicle Commission

    2.5(151 reviews)
    3.9 mi

    Although the bar isn't very high, I can confidently say this is one of the better DMVs…read more It's very convenient, situated right next to the Path train station at Journal Square. The facilities are very clean and well-kept. The employees are prompt and to the point - the female Latina receptionist is excellent. But, as always, this DMV has a few downsides: They stopped processing licenses and IDs - you have to go all the way down to Bayone or elsewhere for those. Lines often get wickedly long, even at the reception desk. Most employees aren't as nice as the receptionist, but they aren't obnoxious and helpful. You do need to book an appointment for most services, which helps with the wait time. There is no parking lot - only limited street parking and private lots nearby. Finally, during my last visits, I received some conflicting information. When inquiring about handicap plates, one receptionist said I need the handicap plate registration as well as a replacement plate registration. This isn't what the first receptionist told me and doesn't align with anything I found online. Overall, if you need to get registration, title, or plates, given its convenience and efficient staff, I'd recommend this DMV over most others.

    I recently bought a new-to-me motorcycle so I had to get the title transferred and the bike…read moreregistered. Unfortunately the MVC locations closer to me either had no appointments or don't offer the services I need. Booking an appointment through the MVC website is pretty straightforward and you get confirmation right away. Once you get to the MVC you fall in line and check-in. They look your name up on the list and see when your appointment is. So really your appointment is just to allow you to check-in and not really for receiving service. Once they verify your documents they give you a ticket and you wait for your number to be called. It'll also tell you which window to go to. I didn't quite understand how the number system worked because at one time the same number was on the board 3 different times. All that said, the process was pretty efficient and I was out of the MVC within the hour. The employees I encountered were friendly and helpful.

    Photos
    State of New Jersey Motor Vehicle Commission - Inside DMV at a slow time

    Inside DMV at a slow time

    State of New Jersey Motor Vehicle Commission - DMV limits

    DMV limits

    State of New Jersey Motor Vehicle Commission - I've beeen here three times and the line is always well out the door.

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    I've beeen here three times and the line is always well out the door.

    Department of Motor Vehicles - Every single chair filled, people standing everywhere

    Department of Motor Vehicles

    3.1(159 reviews)
    4.6 miEast Harlem

    Made my mom an appt to renew her license for today at 12pm. We arrived at 11:40 had to show the…read moreemail that we had a reservation and wait in a line. It was super crowded inside but we registered pretty quickly and they called her right away to counter 5 to take her picture and sign her name on a paper. We waited until about 1:20pm for them to finally call her number to counter 11. The appt process def needs work but these are the pros and the cons to this location. Pros-close to the 2 train, easy for my elderly mother to walk to. Very clean location esp the restrooms, there was even a worker cleaning the bathroom when i was there making sure it stood clean. The staff here is super nice. The nicest I've ever encountered at any dmv location and the main reason i gave it 4 stars. Both ladies working counters 5 & 11 today were so nice to me and my mom and very helpful. My mom wasn't able to get her enhanced id during her renewal due to her name being misspelled and the lady working counter 11 gave us all the info to fix it and come back. She renewed the license for now and told us the price when she fixed everything to upgrade it to the enhanced. She was the sweetest. Cons-long wait Time even with appts, no security walking around the seating areas to ensure safety. There was a crazy guy talking to himself and bullying anyone that stood too close to him for his liking and when he was done he left and pushed a ton of people. Security should walk around observing those seated esp since people get very agitated waiting so long. I would def return due to the customer service alone but will expect to wait even on a Wednesday afternoon

    Having "proper documentation" doesnt mean anything. Every receptionist will require something…read moredifferent. God bless the very kind woman that helped me today. I was damn near almost in tears because it was all just so frustrating and with carrying a baby, im just so glad it all worked out in the end. My baby will get to meet his grandparents thanks to her. & to the 2 ladies at 2-3 counters, get a new job if youre not willing to help, youre there for no good reason but a check.

    Photos
    Department of Motor Vehicles
    Department of Motor Vehicles
    Department of Motor Vehicles - Literally 3 people waiting to pay. Yet it still took them 2 hours to call me. Thanks for nothing!

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    Literally 3 people waiting to pay. Yet it still took them 2 hours to call me. Thanks for nothing!

    New York State Department Of Motor Vehicles - Brooklyn DMV

    New York State Department Of Motor Vehicles

    2.8(226 reviews)
    4.7 miFort Greene

    Without divulging my age or my shame in not having a drivers license, I have received a learners…read morepermit a couple of times. I promise Im working on it this time around. After my learners permit lapsed again, I was able to take the test online after verifying my identity and once I passed the test, was given an appointment at this location. With the appointment, you check in with a bar code and bring your form already filled out to save time. After checking into the DMV, you are called to take your photo and then you wait. and wait. and wait. 1 hour later after you scanned your barcode, you will be called to your window to take your eye exam and pay your license fee. Then be on your way. Unbeknownst to me, if you bring your passport with you to get your license, you can get a REAL ID for travel. Noted for next time. Aside from the wait time - the staff were not rude and those I interacted with were quite helpful and patient.

    1 Star -- Extremely frustrating DMV experience…read more I had an extremely disappointing experience at this DMV today, 08/18/2026. My ticket number was RG107, and I was called at approximately 2:04 PM and sent to Counter #10. I was there to get a replacement plate for my motorcycle/scooter, something that should have been a relatively straightforward transaction since I had my previous registration and insurance documentation with me. Unfortunately, the employee who assisted me was extremely slow and appeared unfamiliar with the process. He was typing extremely slowly, key by key, and repeatedly questioned my insurance information. Even though I provided the insurance documentation, I was asked to contact my insurance company approximately five times to make changes. This was incredibly frustrating, especially because I had originally registered this same motorcycle using the same insurance policy without any problems. What should have taken around 25-30 minutes ended up taking most of my day. That meant losing valuable time and potentially money over a process that should have been handled much more efficiently. I was also disappointed by the overall atmosphere around the counter. While customers were waiting, I observed employees talking among themselves rather than appearing focused on moving customers through the process. As a customer, it was very frustrating to feel like our time wasn't being respected. I am posting this review because I sincerely hope a supervisor or branch manager sees it and investigates what happened. I am not expecting employees to rush through important paperwork, but I do expect them to understand the procedures they are responsible for and to treat customers professionally and respectfully. I strongly believe the employee who assisted me needs additional training, particularly regarding motorcycle registration/plate replacement procedures and insurance requirements. Customers should not have to spend an entire day at the DMV because an employee is unable to efficiently process a relatively simple transaction. I hope management takes this feedback seriously and works to improve both employee training and customer service at this location.

    Photos
    New York State Department Of Motor Vehicles - Price

    Price

    New York State Department Of Motor Vehicles - BS

    BS

    New York State Department Of Motor Vehicles - No walk in allow.  Must get an appointment first.

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    No walk in allow. Must get an appointment first.

    TSA PreCheck Center - departmentsofmotorvehicles - Updated September 2026

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