Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!

Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the…read moreday i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend .

We have use this company for a while. He is always on time, courteous, professional. His work is…read moreflawless and clean. We have bought and updated 10 homes in the last 5 years and I only call them to come out to update my fireplaces. Other local companies were not reliable and we could wait two months for an appointment. This company, within one to two weeks, they make time for you. Quality of his work is superb! Thanks Mike!!!

When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

I decided on removing a standard fireplace insert and wasn't sure what to expect. Justo was quick…read moreto respond to all my questions and sent photos of previous work to help explain his thought process as well as show me what to expect. He was able to come asap for my job. Justo was punctual and professional, draped the area to minimize dust spreading, and also used the shop vac while he worked. He did a great job keeping drywall removal to a minimum and finished the job in the estimated time he quoted me at. The area was left cleaner than when he started which was great! I highly recommend Justo and wouldn't hesitate to use him again.

Wow, Luke has been nothing but exceptional in our interactions with him! Very professional and…read moreknowledgeable. We're new home owners and we got our house only to find out our fireplace wasn't working. Luke came out and removed the difficult to use "electronic ignition pilot system" so we can just use the natural gas line. Later that day, we started smelling gas throughout the second floor. He offered to come out again free of charge to check on it for us. Turns out the valve for the fireplace is faulty and we have to get it replaced and the seller must have just put the electronic ignition pilot system on as a "bandaid" fix to stop the leaking (sketch). Luke helped us identify the leak and really went above and beyond to help us out as new home owners (steps to take, referral to a plumber, etc). We'll definitely be back if we need any fireplace help in the future and would refer him out to anyone that needs him!

Beware of this company!…read more I ordered a fire table from this company's website because it clearly states 2-5 business days for shipping. Before placing my order, I even called to confirm that the fireplace was in stock, and I was told it was. It has now been three weeks, and my order still hasn't shipped. I have called over and over, with my calls repeatedly being ignored. I finally managed to get someone on the phone, and they apologized, admitted that the fireplace had not shipped, and told me it should ship the following week. I explained that this delay was causing me additional costs because I had contractors scheduled to install it, and now I would have to pay to have them come back out. They told me they would discuss what they could do to help offset those additional costs and would get back to me. Of course, they never called me back. And now they are once again avoiding my calls. I completely understand that delays happen, but what is unacceptable is advertising 2-5 business day shipping, confirming an item is in stock before purchase, failing to ship it for three weeks, and then refusing to communicate with the customer. Save yourself the headache and think twice before ordering from this company. I wish I had.

Moises is SIMPLY the BEST!!! He is a TOTAL professional in every sense of the word…read more He is punctual, reliable and knowledgeable -- and of course his prices are competitive and realistic for his specialty. He installed two fireplace kits in our home today and they both are state-of-the-art remote starting units that create a beautiful and realistic fireplace effect as if we were burning real wood logs. My wife was blown away by the natural effect and we both couldn't be happier and more satisfied with the installation. I cannot more highly recommend Lucero Fireplace for your fireplace installation -- just save yourself the time and call Moises first ... you'll be glad you did!!

Moises fixed our built in fireplace, which was not working, and ordered a replacement remote for a…read morevery reasonable price. Transparent and honest process with punctual communication and prompt repair. Always on time too. Do not hesitate to contact him! Highly recommend!

We absolutely love our mantle and Wayne and his team were all a pleasure to work with.read more

Our experience with Wayne and Studio Design Works has been nothing short of amazing. I called Wayne…read moreinitially to take a look at the showroom and see what was available. We needed an electric fireplace and mantel installed from scratch in our living room since we did not have one. Wayne was very responsive and knowledgeable since the beginning. It was around holiday time so we decided to wait until the new year to begin the project. I got in touched with Wayne after the new year and we couldn't be happier with the end product. His pricing, expertise, and professionalism was unbeatable. From the time of us signing up for the project, it took about 6 weeks to get the project started and the once it started, about a few days for the fireplace installation from scratch, and then a few more days for them to install the mantel. Wayne is very easy to work with and is very kind and professional. He even recommended someone to fix and patch up our drywall afterwards and the results are phenomenal. We highly recommend Wayne and Studio Design Works. We will definitely contact him in the future for other projects. Thank you Wayne.

Absolutely amazing. Found this company by chance while searching for top rated dryer vent cleaners…read moreon Yelp. I called Jesse Moreno on Tuesday, he gave me a quote for a dryer vent cleaning over the phone and came in person to do the job that same Thursday. My dryer vent is odd and goes up through a wall in the center of the house and exits on the roof on the 2nd floor (thanks new home builder). I also asked him to inspect the full length of my vent tube, since houses in my area were known for rushed shoddy construction and part of the vent tube had come apart some years back (but was repaired by some AC guys I hired a few yrs ago). Jesse showed up 15min early and got the entire job done within about 35min, including a full cleaning of the vent tube from the roof all the way down to my dryer without having to move anything, take anything apart, and he spent a minimum of time inside my house. At my request, he also ran a camera down the tube to ensure there were no unrepaired breaks or leaks and everything was intact and working the way it was supposed to. At the end of the job he provided me with the video which showed my vent tube was sparkly clean, and he ended up charging me exactly what he quoted over the phone and not a penny more. Yes this job can be DIY if you have the right tools. But Jesse was so fast and clean and did the job so effortlessly, I feel like I will keep his number and call him every so often and save myself the time and effort. Very happy with the service and an amazing value. Well done

I needed to have the dryer duct cleaned. I called yesterday and he was able to come today. I'm so…read moregrateful he was able to advise, clean and sweep up the mess. I even made an annual appt for next year!!! I would recommend Jessie to my friends. He is kind and friendly. He answered every question I had. Thanks again. See you next year, same time same place for annual dryer duct cleaning!!!

Jacob was very helpful. Came in for help with a fireplace and he took care of us. Check them outread more

Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at…read more5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over!

We reached out based on good online reviews. We were in the market for new gas fireplace logs, and…read moreour fireplace needed some minor repairs. Our tech was on time, polite, professional, knowledgeable, and quick. He walked me through some different options at various pricing tiers. Via email, we finalized our project (they were, again, prompt and clear and happy to give us multiple options, with no upselling or hard selling), and they came out a week or two after. Quick install, explained everything, works perfectly. We will be reaching out again shortly for another project.

Rian came out to repair my fireplace after two failed attempts by another company. Eventhough the…read morevisit didn't resolve the issue, he was very professional, knowledgeable and personable regarding the assurance that the fireplace would be fixed. He reached out to the manufacturer and kept them updated with the repair order. He followed up with a text to keep me informed on a follow up visit. It's rare to find a person who has this degree of customer service.

My wife and I were shopping for an electric fireplace to replace our 50+ year old gas fireplace…read more We went to home shows, visited a half-dozen fireplace showrooms, and finally visited AMS Fireplace in Carlsbad. Their showroom has a wide selection of fireplaces on display, and their customer service representative, Mitchell Spann, was extraordinarily knowledgeable and helpful; he patiently explained the pros and cons of each model, and helped us find the ideal one for our home... at a lower price than Internet retailers. Even after we purchased. Mitchell patiently answered all of our calls and texts for guidance on delivery and installation throughout the process. I'd gladly refer them, and him, to anyone shopping for a fireplace.

Extremely difficult vendor to work with, both in terms of the contract and their understanding of…read morethe building code issues involved in my project. In my experience, their contract terms felt very one-sided and did not appear to leave much room for consumer-friendly flexibility. They required full payment upfront before installation and were not willing to discuss alternatives, which was a major concern for me. They also stated that a zero-clearance firebox, one that had already been surrounded with wood and then covered with cement board and tile to create a non-combustible surface, was an issue. I found their explanation and assessment inaccurate, as even our general contractor, who had worked with them previously, was surprised by the experience. Based on my experience, I would recommend proceeding cautiously and comparing other vendors before signing or paying anything upfront as you can find much cheaper and less egregious terms elsewhere.