Top notch mechanic for small and big engines. My lawn mower…read morewent in for repair came out ready to mow like new!

Found Payne Small Engine on Yelp. Ken couldn't have been…read morenicer. He fixed a number of things wrong with my riding mower and also fixed my gas blower that had stopped working. Very quick turnaround as well. Hardest thing was finding his place. GPS took me west of rt 83, when he is EAST OF 83...off of Madison and 89th street.

On Memorial Day towards the night, I had a bad enough experience with a cashier that I wrote out a…read moreone star review. Just a poor representation of the company. I ended up deleting it and I'm glad I did, the next day the cashier near the pro desk, lumber side was such a breath of fresh air. She was working at 9:20 PM 05/27. What a pleasant person! She had such a great attitude and it was very helpful! Changed my experience from a 1 star to a five star.

No complaints. They usually have what I need in stock. The employees are pretty knowledgeable and…read morehelpful. For this particular Home Depot, I can usually find stuff pretty quickly. Becareful in the lot though, people drive reckless.

BEST experience at Rose Party Rentals. At first.. I wouldn't be saying that. Had a bad experience…read morewith one of their sales reps.. But then called again at a different time to speak to someone else and spoke to WENDY!!!! WOW what a complete gem that woman is!!! She helped me with absolutely everything and was so patient with my tedious questions. She gave me EXACTLY what I needed and even gave me her personal cell to contact at any time with any questions. She even answered my questions on her DAY OFF!! Every customer service rep NEEDS to be like Wendy!! She deserves a promotion, raise, all the above!! So grateful for her, almost went somewhere else if it wasn't for her! Ask for Wendy when you call Also, their tents and heating lamps are SO clutch!! I got a 20x30 tent with walls + 2 heating lamps and it kept the whole tent warm for hours!! So awesome.

Reserved a 24'x24' dance floor from Rose for a black tie event at an upscale restaurant. The…read morequality and condition of the dance floor was so poor that I had to send it back. There were gaps in the tiles that could have presented a trip and fall hazard to ladies in heels. I couldn't take that risk. So far, they do not want to give me any type of refund- full or partial. I will update this review. I do not recommend this company.

After bringing my Toro snow blower to my regular service company (sorry, I don't feel comfortable…read morenaming), I was told that I had damaged the scrapper bar and it was too bad to fix. I took a chance and stopped in to Greg's for a second opinion. He shook my hand and said he'd have a look. He did look and said yep .. damaged the scrapper bar and the paddles but he could fix it. One day later his staff person calls to say it is done and they delivered to my home. Just in time for the next snow. Run's like new now. Thanks for saving me from tossing out a working blower!

Came in for a diagnosis on a no start for a snow blower, after almost a week of no communication…read moreGreg called me told me they fixed the issue with a $313.00 bill to find out the carb needed to be cleaned (insane). Unprofessional, no communication about approving any work, no paperwork. Do NOT go here under any circumstance.

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

Rented a few things from BI Rental recently to install a basketball hoop in the driveway -- a pole…read moresaw, power washer, and a mini skid steer with an auger to dig a deep hole. The equipment was in great shape, the prices were fair, and the people there were super helpful showing me how to use everything. Definitely made the job a lot easier. I'd rent from them again without hesitation.

This was the second time I rented large power equipment from BI Rental, and was even a better…read moreexperience than four years ago because when the scissor lift was delivered, the deliveryman helped me determine very quickly that it was absolutely not the right equipment for what I wanted to do, and he immediately took it back and brought out the correct equipment, which was a Niftylift self-drive boom lift. I just had to pay the difference between the two rentals, and the bucket boom was fantastic, and allowed me to safely and easily do a lot of tree trimming and repair work that would have been incredibly dangerous with a ladder or on the roof. The delivery cost was more than reasonable and saved me a large amount of time. After the deliveryman spent ten minutes running me through the operation, it took me about twenty minutes on my own to get comfortable with the equipment. It more than paid for itself by saving me either hospital and insurance costs, or funerary expenses on my family's part. Just as with last time, the staff at BI Rental are all about efficiency and making sure the customer gets the greatest value out of their rental.

I recently rented a standing aerator from Rental Max's Carol Stream branch on a Saturday morning…read more Within one hour of using the machine (Toro), the rear left wheel failed to move forward, but it could still move in reverse, so I loaded it back on the trailer and returned the machine, where I received one of their Ryan standing aerators. About four hours into the job, the rear left side tire became flat, so I had to return to their branch so they could replace the tire. I saw them take a tire off of an already broken-down aerator to use in its place. Two hours later, the machine became completely inoperable and would not move an inch. Unfortunately, Rental Max was already closed at this time for the weekend, so I called and left a voice mail so that the time of the incident was recorded within their system. As I still had customers needing their lawns aerated, I tried to figure out what the issue was, and I saw that the chain driving the wheels came off of the sprocket and became very badly jammed inside of its housing. After many hours of mechanical work, in which I had to purchase a unique tool, I finally got the chain unjammed. To my amazement, the branch's assistant manager returned my call and was fully apologetic. He told me that for my troubles, I would not be charged for the rental at all and that they would get me on their calendar to make sure I could complete my remaining yards. The following day, in my first yard, the machine began making a loud clicking sound, and yet again, the left rear wheel stopped moving; this marked the third time in 24 hours it had stopped working. I immediately checked the drive chain to ensure it was still intact, and it was. Completely fed up now, I was able to back the machine onto my trailer. Then, I called Rental Max and left them a voicemail explaining the situation again. When Rental Max opened on Monday morning, I returned with the machine. I worked out with the Manager, Sean, details on how I could get another device and was told that they only had the two devices I had used, which were both now unavailable as they were being serviced, so I had to wait. Once I was at home, Sean contacted me concerning a question about a part. He then informed me that he would charge me for the rental even after his assistant manager assured me I wasn't. Sean kept telling me that he was running a business. In the end, we settled on charging me the four-hour rate instead of the full-day rate, and I would get to use the machine, when ready, to finish my jobs. Three days later, I picked up the same Ryan machine I had used. Within thirty minutes of using the device, I see my yard torn to hell, and the tire is flat. I contacted Sean, and he sent out a staff member to change the exact tire, which was changed three days prior. Once the tire was changed out, I was suitable for about five hours until (two working on the machine) and the left rear tire failed to move as the drive chain was off yet again, making it unmovable. Fed up with the device, I called Sean and left a voicemail explaining where it was located and that he would have to send a crew out to retrieve it. The following day, Sean called me back and told me that he would charge me for the blown tire as "it was a brand new tire." The exact tire, mind you, that I saw his crew take-off of a different machine being serviced and placed on that machine. After informing him of that, he tried to tell me that the tire was a new one that had just been put on that machine before being swapped out and onto my machine. This morning, the same individual who changed the tire the previous day came to help retrieve the broken-down device, and I asked them if they had ever figured out what was wrong with the tire. He replied, "I don't know, it just blew. I think they are going to try and patch it. It was just an OLD crappy tire, so I don't know what good that will do." I will never use this Company again. At first, I thought they stood by their product, but what good is that product if it breaks down all the time? Furthermore, they have zero integrity and will go back on everything they say. Make sure to get everything in writing. Lastly, take pictures of every single thing before and after. They will try and charge you for anything and everything. It was Sean that made this such a terrible experience. The rest of the crew was great and extremely friendly.

This is my favorite place to rent tools. Tyler the manager at that location took great care of my…read moreon all my rental needs for construction!

I've taken my riding lawnmowers, rototiller that is quite old and a generator to Stewart's for many…read moreyears now and everything comes back in top notch running condition. As I said, I've taken a rototiller that goes back to the 60's and it comes back in great running condition compared to when I took it in for repair. Their prices are very reasonable. They have been responsive to my needs and concerns, and I will continue to go to them because of the fine job they do.

Service my trimmer and backpack dropped off in January 2025 picked up march 2025 pulled string on…read morebackpack and it broke after 2 uses. Now they cant repair because they are closing down June 2025

I just called to get prices to rent 2 pieces of equipment and after being on hold for 15 min the…read moreguy says "you gotta hurry it up buddy. I've got other people on hold and we are trying to leave" No thanks Rental Max, I'll happily take my business elsewhere.

I was pleased with my first experience with this rental place for a lawn aerator. They included…read moretwo ramps so I could get the aerator on/ off the pickup truck.