I highly recommend TTR Data Recovery Services if you have want/need to recover data from your…read morepersonal media. They did a fantastic job helping me recovery vital personal data from a hard drive that mechanically failed 12 years ago! They were respectful, trustworthy, expeditions, effective, and affordable. Here is my experience: I turned to TTR Data Recovery after I had contacted another data recovery service. My contact and customer service representative at TTR was David Olsen. He had replied to my original inquiry regarding trying to recover a mechanically failed personal harddrive. It was a few weeks when I got back to David, after having a terrible time with another data recovery company. David understand, was very respectful and patient. I called David on the phone, and he walked me through the TTR Recovery process, from the point I sent them the drive, through the free inspection, to the file review, and the contract for recovery. I shared with David my bad experience, the fact that my drive had been opened, and the inspection description from the other company. David clarified all the false and negative information I had been given from the other company. David assured me that TTR Data Recovery had a process to polish scored platters, with an increased likelihood of recovering data. Finally, David provided me a price estimate and assured me the cost would not exceed the maximum estimate. I live in southern MD, and was able to conveniently drive to the Fairfax, VA location and drop off my harddrive right at the lab. I filled out the paperwork and returned home. It wasn't long until TTR had inspected my drive. The damage wasn't as extensive as the other company reported. David outlined the repair and recovery process. I accepted the recovery, knowing that the work was "guaranteed" based on my review of the files they could recover. Perhaps a week later, I was contacted by David, and was able to go to the TTR website and download zipped files containing lists of the full and partial files (including directory structure) that could be recovered. I was happy with list of files and paid for the recovery. The price was exactly what David quoted me, so I knew what to expect and was already satisfied with the cost. Taking great customer service one step further, my harddrive was only 20GB, so TTR put the files onto a memory stick for me! I am thankful and appreciative of the service AND experience that David Olsen and TTR Data Recovery Services provided to me. I held onto that harddrive because it had valuable family photos, but we could not afford to pay the $1,000+ cost at that time. Many years later, TTR Data Recovery was able to rebuild the drive, recovery 95% of my files, and did so within a reasonable time and for a competitive price. I hope to not need their services in the future. However, I'm glad to know and recommend them, especially for anyone in the DC Metro area.

I'm so pleases with your service! Photos of my son we thought were lost forever were recovered. I…read morewas heartbroken at the thought of never seeing those photos again. Thank you for your professional, timely and reasonably priced service!

Always great to work with. Quality work and honest to work with. Was up front on pricing and timing.read more

My 9 year old HP Desktop was DOA with all of my tax info inside. I was told to go to Affinity if I…read morewanted it fixed right the first time. Talk about under promising and WAY over delivering, not only was it repaired in record time it was returned in better working order than when it was first purchased. I cannot praise these men enough. For computer repair no one compares

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

They are very nice and professional. I lost all of my data…read morefrom my phone and you know how frustrating that is but TTR was able to recover it . U guys saved my business and all of my important data . Thank you!!!!

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!