David did a great job for us at a fair price. Some other providers Yelp served up noted a full…read moreinspection & sweeping would be required right out the gate at multiple hundreds of dollars. David - who responds himself as the owner - lets you know what to expect & doesn't upsell just to pad the bill. He got right in there & saw that the fireplace had rarely been used in this 40-yr old home we bought, educated us on the type of fireplace & damper, as well as working to make a repair to the damper - no sweeping necessary. He then made sure the gas was flowing & burner working well. He cleaned up the little bit of debris & was on his way. I'll call him again if needed.

David was able to squeeze us in last minute to make sure our fireplace/chimney were ready for use…read more We had purchased our home a few months prior and hadn't gotten around to having the chimney serviced. David kept in touch with us on his arrival and took the time when he was here to help educate us on the proper use of our fireplace (things to do, don't do / things to look out for and be mindful of). He performed the chimney sweep and did an excellent job of making us feel comfortable using our fireplace in the future. Highly recommend him for your needs.

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

Very professional and gave me a great price! The business owner came himself along with 2 others.read more

BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

Great experience, Mike was on time, did a great job and provided guidance on how best to maintain…read more Highly recommend for great value and service!

Had a squirrel in my chimney area, called 3 companies and Advanced Chimney Sweeps was the only one…read morewho responded to my call on the same day. Good company, good service and would highly recommend. Honest evaluation of services needed with no pressured upselling.

It has been an absolute pleasure working with this company! I use them for chimney/fireplace…read moreservice on 2 of my properties and I strongly recommend them. Their charge is reasonable and their workmanship is excellent! I have the same feeling I have at Costco when I pay them - it's like I'm getting the best value for my money!

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

We've used Smoke Alert for all our home inspections and recommendations for years now. They've…read morealways been super professional while expressing EXTREME friendliness. Justin Carter especially has been nothing short of a literal perfect technician to have visit our home. On top of what they've already done for us, they just completed a complete replacement of our fireplace (top to bottom) due to a flue fire last season that they thankfully detected on our yearly inspection. The work they did was flawless, couldn't be happier with the work and craftsmanship they put into the repair. ALSO got 100% covered by insurance because Smoke Alert is so diligent with their inspections along with documentation, we had no issues whatsoever getting our claim handled which is LARGELY thanks to Smoke Alert through the years. HUGE relief submitting this to our insurance company knowing we had our Smoke Alert track record and their meticulous documentation. If you don't have "a guy" yet for your fireplace inspections/work and safety recommendations, you should definitely check this company out. 10/10

I was looking for a company to make sure our dryer venting was cleaned out properly, and also swap…read moreout the vent on the back of the house with something better than the stock builder vent. Birds kept getting in the vent, and every vent option I looked at had safety issues (cage around it that could collect lint, etc.) I called Smoke Alert (www.smokealert.net), which is run by firefighters, and they responded out, completely cleaned the vent and the dryer's internal vent, measured the airflow before/after (250 pts increase) and also put a much better vent on the back that was a heavier metal lid held closed by magnets. When the dryer is on it opens but otherwise stays closed, keeping birds out. Justin showed up exactly on time, did a fire safety check as well (smoke alarms, etc.) and recommended fire extinguishers and proper location, along with some other tips like clip-on flashlights in each bedroom, safety ladders for bedroom windows, etc. Overall a great experience and would highly recommend.