Cancel

    Open app

    Search

    Tucson MINI Authorized Service

    4.1 (47 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Tucson MINI Authorized Service

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Auto no-start diagnosis

    Auto noise diagnosis

    Tucson MINI Authorized Service Photos

    You might also consider

    Recommended Reviews - Tucson MINI Authorized Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Power steering leak after new pump installed at mini of Tucson.
    Matt M.

    Took new purchase in for warranty repair. Was told extravagant lies to buy time. 6 days later my wife picked up the x5 after having the power steering pump and lines replaced. She was given this long explanation that they detailed the entire engine compartment and it was a real mess to clean up. ( we haven't even had this purchase a week) Well my wife backs it into our driveway and we find a power steering river again. I guess they didn't change what they said they did and by the photographs they certainly didn't detail anything.

    Luis M.

    I've purchased two cars from this place now and the experience has been efficient, stress-free and overall fantastic both times. I never thought I'd say that about a car dealership before but I really mean it. I didn't come in for a Mini Cooper. Those cars are stupid. I ended up here the first time because I saw a used car I liked on the Royal dealership website that just happened to be here. So I came in and walked out with a silver Hyundai that I loved. But to truly understand how awesome this place is I have to tell you the story of the second purchase. So strap in, get comfy, check the mirrors (but don't backseat drive!) as I take you on a journey with me. No, we can't stop again, I just stopped so you could pee fifteen minutes ago, just go in that cup, we should've been there an hour ago! Anyhoozle, my silver Hyundai got totaled. (Not my fault.) I can't go without a car at my job and I desperately needed to get my hands on some wheels. In a panic I went back to Mini of Tucson because I didn't have anywhere else to turn and the familiarity was like a warm embrace letting me know that everything was gonna be okay. And it was. I spoke with Sam Rodriguez about needing a car and worrying that it was gonna cost me a fortune. I gave him a few parameters on what I was looking for in terms of miles and my monthly budget. This is when I should mention that the Royal dealership employees don't work on commission. They're on salary. So I wasn't talked into anything I didn't want and didn't get the up-sell on any gaudy luxury vehicle I didn't need. I even asked Sam if I should get a new car and he said that with all the ridiculous fees I'd end up over budget. He talked me OUT OF IT! I was honestly expecting to walk out with some lame buggy that the ladies would laugh at like I was hanging out the passenger side of my best friend's ride while trying to holla at them but Sam pointed me toward a genuinely nice whip that fit perfectly within my budget. He crunched the numbers and gave me an exact monthly payment amount. I've heard stories from friends who've gone to other dealerships saying their monthly payment amounts change from one minute to the next or they don't get a straight answer. I even got different options. I saw a printout that told me how much my payment would be with no money down, $200 down, $500 down, etc. And that price I agreed to was the exact amount I now pay every month without tricks or BS fees. A couple of friends told me their experiences with lesser dealerships were nowhere near that easy. Car salesmen and women are awful people. They will trick you or pressure you or straight up lie. But not these folks. So when I'm ready to upgrade my ride to something that's not a Mini Cooper because those cars are stupid I know who I'll call.

    Chantal S.

    Excellent service from Sam Rodriguez! Found us a great car within budget for our daughter! He also got us out in record time!!! Plus I received flowers!!!

    I can't believe the professionalism at this dealership.  It is different than any other.  Everyone is fantastic, including Nico in service.
    Kristi T.

    This was by far my best experience in car buying, and I've purchased my share of vehicles. Matt, Sam, Nate, Mike and the rest of the team made the process painless. Dare I say PLEASANT?! I highly recommend them. Can't wait to see what it's like to own a Mini. I've always been a Honda person. Change is good!

    Shijie F.

    As a proud mini owner, I'm so happy that we finally have a mini dealership in town. It is a place that makes any Mini lover's heart skip a beat. The display areas are well-designed and full of beauties. Some of the newest models are just so -- AHHHH, *gasp* -- dreamy! Service was also excellent. I took my car in for a check-up as I suspected my transmission was acting up. Because the mechanic did not find out what was wrong with my transmission specifically, it did not charge me anything. Plus, they reset my computer signals and cleaned my car, and gave me a brand new loaner for 3 days, at NO COSTS! I was blown away by their customer service. If you have a mini, or would love to have a mini, definitely check out this place. It has all the reasons why I am a die-hard mini fan.

    2018 Mini Countryman All4 JCW

    Sales Manager George K and Salesman Matt R made buying our 2018 Mini Country All4 JCW and pleasant affair. Yesterday we drove to Tucson to pickup the car they found for us. No surprises. Car was exactly as described, fun to drive and paper work was completed in short order. We went to leave for lunch and they presented my wife with a dozen red roses (nice touch). Yesterday was my first visit to Mini of Tucson and they were well stocked in new cars and if for some reason you don't see what you want they will try to locate it for you. I just moved this dealership up on the professional, honest and integrity scale. True test of who I want to do business with. Give them a try if you are in the market for a really fun car!

    Mini me away Batman

    See all

    Photo of Mark A.
    360
    535
    2794

    11 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kristi T.
    348
    20
    7

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jerry B.
    33
    35
    13

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Worked with Simone in Sales. Wonderful woman who really cares about being helpful and honest. I was impressed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don L.
    12
    22
    14

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jodi G.
    4
    280
    106

    9 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy C.
    0
    47
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John D.
    45
    151
    52

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Tucson MINI Authorized Service

    Review Highlights - Tucson MINI Authorized Service

    I purchased a car from Royal Mini on 11/15/19 and was amazed at the car buying experience.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Royal Kia Tucson - Here she is

    Royal Kia Tucson

    (220 reviews)

    Midtown

    First experiences with them was back in 2018 when I got a new Soul. Their waiting area was nice,…read morebut they have improved it further since then with quite nice seats (only wish they had a few recliners for naps/back issues. Their culture, as I remember it, was one of positive energy, attentiveness (not just to customer "kissassery" but to the processes like getting the paperwork right, back checking TSB and recall info each time you get even a simple service done. Now, I used to be a mechanic, and as a former mechanic, here is my take on the service department in three crucial areas: 1. Upsell. I used to work for Quebeceaux GM and Quebeceaux, Mitsubishi, and (yeas ago, but if the news recently has been any indication then it sounds like Quebedeaux's dealerships have only slithered even further into unethical up-selling and your average stealership high pressure sales/service) and I have yet to even be told about some convoluted "recommended service - of any system, let alone one that a blind mouse could see is 100%. You know, like those service shops that come at you with a 6-month quote for 15 different fluid changes, inspections, and maintenance predictions? Yeah, they don't pull that crap at Royal. Not with my Soul back then, and not with my 2024 Niro EX Premium now. 2. No fake smiles or awkward pandering vibes. While, I am sure, there may be a degree of behavioral modification to oblige the professional culture/vibes Royal management/corporate is going for... It doesn't FEEL A the same as most places. I am not trying to say it is some polar opposite utopia ... Just... That it feels like the same culture being used towards CUSTOMERS is being applied to their sales and service people. Like... They are obviously expected to be professional and courteous... But I don't feel the awkward, over the top synthetic pleasantries from anyone there. You know... That.... 'Held at gunpoint' kind of customer service. That, robotic smile insincerity stuff. Maybe that is just my ADhD/Spectrum brain-stuff making me more sensitive to those "can't quite put my finger on it" voodoo vibes in the social atmosphere. Anyway, I like the environment there and feel comfortable being away from the safety and sanity of my house when at Royal Kia - seriously... I am not big on going places because society is unhinged and uneducated as hell these days. 3. No comebacks. Not just for service-related SNAFUs, but for those sloppy things other places do. Take for example, my parents have a RIDICULOUSLY expensive PHEV from some Mazda dealership on the east side of Tucson. It recently had a warranty service done for a CEL. All that was pretty routine and no big deal, just a random fluke issue that was completely minor and written off in the end as likely caused by a minor computer bug, since all testing of the car proved everything was running properly. Anyway... With that said, you would think that it would mostly be diagnostic, OBDii connector and test driving type stuff, right? Hardly any reason for anyone to get greasy, grimy, sticky-targum muck all over the hood or something, right? And ... Surely... With the chill diagnostic circumstances, surely they would not have been rushed or hectic enough to have those at excuses for NOT wiping their gunk off the paint/plastic, yeah? No. I was about to ceramic coat it for my parents last week and I had to reschedule because it took me an extra HOUR just for the washing/detailing stuff I had to do - ON A STILL NEW, HIGH END MAZDA LUXURY PHEV SUV! With that said, I have NEVER had anything but a freshly washed, gunk free vehicle returned to me. And, on this one in particular, I KNOW they treat vehicles with respect to cleanliness - since I have custom cream white and greystone leather seat covers. No way in heck some greasy fingered mechanic is getting in my car without leaving grimy evidence on THAT kind of material. So, maybe they use a service valet to move the cars? I dunno, but whatever they do, they respect your vehicle - even in the secret lair of the mechanics. Overall, me likey.

    We live in Benson. 45 miles from Royal Kia. Our 2016 Kia Soul had problems so we had it towed. Made…read morean appointment for the next day and everything was handled over the phone. Desiree was our service agent and was so very helpful. We had to leave the car over the weekend but they got it working in 2 days. We are very thankful for the outstanding service and communication. Of course it is a dealership and it was expensive but I want my wife's car in top notch condition. Thank you.

    Cactus Auto

    Cactus Auto

    (87 reviews)

    IF YOURE INTERESTED IN THE WHITE 2015 SUBARU BRZ Limited, read this IMMEDIATELY! I was interested…read morein this car despite it being over priced (without a trade in vehicle it's almost $17k....and that's just the retail....without the lo Jack and dealer fees) I ended up getting a better deal on the same car in better condition (like $4.5k less then what they are asking here). this car is a RUST BELT CAR. It spent most of its life in Illinois/Indiana.....harsh winters and road salt and after investigating it looks like it wasn't well protected from the road salt. For a minute they didn't have pictures up on cactus auto of the vehicle, so after researching the VIN I found some auction photos from 20k miles ago. Let's just say those pictures opened my eyes to a lot of things about this vehicle that could be problematic if not addressed immediately The new pictures on cactus auto look "better" but The engine bay scared me away from purchasing this vehicle from cactus. When you go to look at this car, pop open the hood, don't be distracted by the tacky red painted components and look at everything that is metal. look at bolts holding the serpentine pulleys system. Look at the metal tube holding the dipstick. One thing I can see just from pictures is that The bolts are all still corroded. Even still in the "clean engine bay" photos, they have not been replaced. Replacing these corroded/rusted bolts is going to be a mechanics nightmare, if they snap while replacing pulleys, it's a serious problem for the mechanic. You see if this corrosion or rust has already started to make its way into the crankshaft, this vehicle is going to need to have its motor rebuilt in less than a year. Say the bolt on the harmonic damper randomly snaps...you're looking at Component Separation. In extreme cases, a failed bolt can allow the entire harmonic balancer to fall off while driving. This immediately stops the alternator, water pump, and power steering, often leading to rapid engine overheating. If you're interested in this car, and you're okay with the overpriced sticker on this vehicle, have cactus auto replace every corroded component in the engine bay. If they have integrity, they will do it. I think then they could possibly list it for almost $17k and it be a fair price after the corrosion is addressed. Also look at the frame, if rust is present visually without looking hard, there is forsure rust hidden deep within this cars structure. The 3 stars are only for Heather and her transparency that the vehicle was still in transit when I was inquiring about it and wanted pictures. She was professional. Hopefully they fix this and don't try to sell this potential Corroded nightmare to an unsuspecting buyer. Hope this helps look up the vin, read the CARFAX. you'll see, they replaced the serpentine belt since but the bolts have not been replaced.

    Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

    Precision Toyota of Tucson - Enjoy our all-new facility, filled with amenities and comforts for you.

    Precision Toyota of Tucson

    (564 reviews)

    Precision Toyota -- bought my first car here today. Funny enough, not a Toyota, but a BMW…read more Overall, the experience was great. The GM, Mr. Stewart, was very kind and professional, and the best salesman of all time has to be Ryan Moore. Ask for him if you go there -- incredibly smart, patient, and helpful throughout the entire process. However, if there's any talk about a manager and you hear the name Loui/Louis... run the other direction. A previous manager had already given us a lower number, but once Loui realized the earlier offer , he refused to honor it. Instead of working with us, he let his ego get in the way, walked out of the conversation, and because of that, we didn't buy the car that day. Ironically, we called the next day, explained the situation, and they fixed the price anyway. So Loui, if you're reading this... guess who got the price you said was impossible? Moral of the story: Precision Toyota = great. Mr. Stewart = great. Ryan Moore = the GOAT. Loui = no bueno

    This review is about the service department…read more I own a Toyota Camry and received a notice about a recall of the airbag sensors. I called and spoke to someone who said that they would need to order the parts. A few days later I was notified that the parts had arrived. I called and made an appointment using their after-hours automated service, but when I arrived a few days later at the appointed hour, they had no record of my appointment and said they would be too busy that day to handle it. I don't know why my appointment didn't get registered, but anyway I made a new appointment. I brought my car in the second time and they took care of it. They told me it would take four hours, but it ended up taking about six.

    Tucson MINI Authorized Service - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...